I killed my phone and needed to replace it. I showed up about 30 minutes before closing. There were…read moretwo other customers ahead of me and only one representative working. Kena was absolutely amazing. She helped all of us simultaneously. She is smart, efficient very helpful and kind. I was out of there in under and hour. If you go to this store, hopefully Kena is working and she can help you. She was the best representative I've ever had at an AT&T store.

Not enough staff, I waited for 2 hours with only one customer infront of me (was told there was…read moreanother rep that would come in soon from lunch break) still nothing I intended to just do a small purchase and couldn't even do that because I had to be somewhere the next hour and yet was still left waiting, I just left it's ridiculous, time is money and that store wasted enough.

I had a non charging iPhone from the usb port. Felt loose and tried to blow it out without success…read more Contacted phonehub via text and quoted 2 prices for the repair. Brought it in and ended up being just a experienced cleaning. I was thinking port replacement. Quick service and not taken to the cleaners. Friendly reception as well. Local gem for willis to have

A week or two after getting my iPhone 15 Pro Max screen replaced, the screen stopped working and…read morewent completely black. I was not able to use my phone at all. I paid over $200 for the service. I had to get this replaced at a certified store to get my screen working again, causing additional costs. Do not go to this store!

They really know what they are doing. They give good advice and give a very fair price for the…read moreservices they provided. We first went in for just a screen protector for our son's phone and was very impressed. The store was neat, well organized and very professional. The nest time was to transfer data and so on from my son's damaged phone to his new one and the owner/manager was so thorough and explained everything so that we could understand it and we were happy that my son did not lose valuable data. Hope this helps anyone who need cell phone, computer or other electronic repairs or help choose the Cell Geeks in Willis Philip

I went to Sonan Tech in Willis TX for a motherboard repair on my laptop. The repair required to…read morerepair tracers & battery connector on motherboard. They went ahead and accepted the work. Saying it would take one week. Which turned into two weeks before calling me to hand them the charger to run tests. Then turned into another two weeks before I had to reach out. They said they attempted to fix the laptop four times before giving up. I asked if they knew anyone else that could fix it. They said they don't know anyone that could & it's a total loss. When I was returned the laptop. Over half the screws to the laptop & battery were missing. And after examining the work, it looked almost exactly how I turned it in. The connector was still detached, but now flux paste residue, and damage to other areas of the motherboard (possibly from soldering burns). I went to them because they were the closest & highest reviews on google, but their volume of reviews on Yelp don't match, and the fact there's no bad reviews is questioning. The fact that they still charged me a $65 fee just attempting the work is mind boggling. Finding a business that does computer repairs is like finding a quality mechanic. I think it takes more than finding a big name & nice store. You really have to do your research. I've reach out to people on TikTok who show regular soldering/tracer work. They were sympathetic and happy to solve my issue. Which I'm hoping they can still repair after leaving it with Sonan. Don't believe what one company tells you. I've lost trust & time by going to Sonan Tech. I highly doubt I will ever go back again.

Went in to replace cell and iPad. Great customer service. Britinni, Ari, Jonathon and Nickolas were…read morefantastic. Highly recommend this location!

I want to take a minute to thank and recommend T-Mobile Associate Ari at the Willis, TX. location…read more She was a delight and took care of everything. She even stayed past closing time to make sure we were taken care of and new phones were working correctly. Very friendly atmosphere in general at the store and all associates were excellent. My wife and I are very happy with the switch and highly recommended the Willis location and ask for Ari...she's the best.

BEWARE. This store practices bait and switch. We just went into this store to upgrade our phones to…read more5g. We selected 2 phones confirming the sticker price listed in their store for each phone. When the sales rep went to ring up the order, each phone was well over $60 over the sticker price listed in their showroom. I had the rep call the Manager, Akeem, who said they would not honor the sticker price listed on their showroom floor emphasizing that if wanted the phones we had to pay the increased price. Needless to say we did not purchase the phones and will be filing a formal bait and switch complaint with Corporate and other regulatory agencies.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.