We got a better deal with Verizon. We tried to cancel our internet and they asked about ten times to keep optimum by offering different deals. I asked to cancel and end the call and they wouldn't cancel. Manager Jose only cancelled when I tried to sell him something. read more
They refused to give me a receipt for returned equipment and now are taking me to collections for that equipment. Avoid this business at all costs. They will not work with you to resolve issues. Their customer service is horrendous. read more
Our Optimum store located in Willis, TX provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Come into one of our new experience centers today for all of your internet, mobile and digital entertainment needs and receive our white glove customer service.