I asked AI to help me find a boat repair shop with a great reputation. AI recommended three in my…read morearea and called them all. I decided to go with Lake Point Boat Repair. I read every review -- good and bad -- and even called other shops to ask if they'd heard of Joe. They had. One shop even told me they bought a boat from him with zero issues. That told me a lot about his reputation. As someone who's mechanically knowledgeable, I'm careful about who I trust. My first phone call with Joe sealed it. He knew his stuff immediately. We talked through which replacement motor made the most sense for my budget and horsepower goals, and he didn't dodge any of the concerns I brought up from the reviews. His reputation clearly matters to him. Joe was originally hired to replace a motor that had been destroyed by an overheating issue. After the new engine went in, the boat still had a rare overheating problem. Joe kept me fully aware of the diagnostic challenges, even when it caused delays. He was transparent the whole way. The issue turned out to be so uncommon that even the manufacturer -- and several experienced mechanics Joe consulted -- had never seen it before. But Joe didn't quit. He chased it down until he solved it, and the boat now runs great. If you're looking for a shop that values its reputation, communicates honestly, and doesn't give up when things get complicated, Lake Point Boat Repair is the one to trust.

Joe Scott was amazing in helping me sell at boat from a receivership case. His knowledge of boat…read moresales in his area is outstanding. Joe went the extra mile for me to get the highest offer and saw the sale through, including chasing the title on the trailer for the boat. Hands down the best professional service i've received to date. Five stars for this amazing person!!!!

We have been very pleased with Jeff and his people. The serviced our boats, installed trolling…read moremotor on pontoon. Replaced props I bent. They do a good job.

After 2 months and $1,500 to repair my boat Jeff repaired items that were not not broken and…read morereturned the boat to me in horrible shape. It was running rough and they were not able to determine exactly what was wrong from their diagnostics so they guessed and after $1,500 later and another repair shop it turned out all I needed was a fuel pump. I got my 26' boat back soaking wet from rain after being promised that they would not let it get wet, black paint spots all over the exterior which I had to clean, broken hydraulic engine cover brackets, and a poorly done oil change. Stay away from Jeff and Ed and Lake Conroe Marine!!!!

I hired this company to do a deep clean on my 2200 square foot home and they charged $300. It was…read moreobvious the person who cleaned did not have experience. They did not even do what I consider a regular cleaning. The fans were not dusted, the bathroom faucets weren't clean, the outside of the toilet bowls weren't wiped. The cleaner even forgot to clean the master bathroom. I had to remind her to clean and after 10 minutes she came back and said she was done. I had to clean up dirty foot prints from the bathroom after she said she cleaned. Clean Queens sent one person the do a deep clean and they were finished in five hours. I know there is no way this is possible since it takes me 6 hours to do a simple cleaning job in my home.

Thing is, these people don't know what deep cleaning means. Not only did they not achieve it after…read morepromising it again and again, but the cleaners who arrived asked me again and again IF they should vacuum my carpets, or SHOULD clean my bathrooms. Or this or that. That should pretty much say it all. I pointed out that after they'd finished there was visible debris on the floors and they just said 'sorry.' They probably didn't clean the bathroom stalls and tubs but whatever they cleaned, 'deep' wasn't it. Later the business owner protested that when the cleaners left I said things were okay. But that's actually because I didn't know what to say to them anymore after answering their questions about SHOULD they clean the upstairs or SHOULD they vacuum bedrooms. Yes, I was exhausted. Better yet. When we tried paying, their cash app AND Venmo links didn't work. I suggested cash and thet were FIRM they didn't take it. No reason given. Then, because it was 10 pm and I was tired of trying, I said that was their problem and I wasn't going to attempt the apps anymore. Suddenly I got 'Are you serious?' and was called rude and frustrated. Last but not least, my realtor said the next day that the place needed a real cleaning. Because their job was disgusting. But that's not all. The way they treated me as soon as I questioned them is shocking. In their response on Yelp they dared to write that I was frustrated and distracted when I told their inexperienced cleaners to just do their jobs without repeatedly asking me what needed doing, when I clearly stated in my report that I was frustrated by their inexperience or unprofessionalism, or both. Tell me, what professional cleaners ask the customer IF something needs to be cleaned while charging $350 for Deep cleaning a $1400 sq ft townhome? Doesn't that prove they don't know what DEEPCLEANING means? In their knee jerk attack on us they missed that their own 'policy' was we shouldn't even be there when the job was done, but if we'd been absent like they wanted us to be, their cleaners would have had no one to ask what they shouldn't have needed to ask in the first place if they were true professionals, would they? In which case, whom would they have falsely blamed for being distracted? Strike one. They also forgot while maligning me that we wouldn't have been able to monitor what their cleaners were doing if we hadn't been around, which their comment about me being on the phone while they were working seems to suggest was MY responsibility. They ALSO missed, probably because they aren't very thoughtful or professional, that by telling the world what their cleaners thought I was doing or talking about on the phone, they were giving away that their cleaners were listening in on my private affairs (as my door was closed they could only have heard anything if they were eavesdropping). Moreover, they missed that if we'd not stayed home like they 'preferred,'--and why is that their preference?--they couldn't have asked us anyway if the job was well done, which seems to be a big part of their reasoning for why I shouldn't complain about the poor job they did (actually, I did; they left debris on the floor that I showed them and then myself picked up in their presence?) Strike 4. They've unwittingly revealed that their Yelp counterattack is specious by forgetting that their 'policy' itself makes all their attempts to show me in the wrong invalid. Poor fools. They got paid even though they treated us this way becuase we kept trying when we could so easily have said 'Oops, your links didn't work four or five times.' A payment that they got even after their unprofessional tone, attitude and lack of logic. Lastly, did I mention that our realtor who is a highly established and respected local realtor is the one who inspected their 'work' and said the whole job needed doing again? What more can I say. $350 for a 1.5 hour DEEPCLEANING down the drain.

Requested an installation of a vertical standalone boat lift. This was no easy task addressing an…read moreoverhead cover and uneven lake bottom. Paul, one of the owners took great care to analyze the environment and troubleshoot the challenges we were faced with. Paul and company designed and modified the lift so that adjustments for water level fluctuations and leveling were very simple to correct for. I loved the detail addressing situations that will be faced in the future, water levels, floods, draughts and leveling. The thought that was put into this solution was way forward thinking and easily adjustable by me the owner. Truly a wonderful team with the experience and forward thinking to minimize future issues.

We stopped by in person to inquire about a boat lift. The salesperson was not present at the time…read more So the office staff took our information and said someone would contact us. Three days later not one email or call. With service like this we will definitely look at another company that cares enough to help with our purchase.

Mitch's team did an amazing job on my LVP installation throughout my house. Living room, master…read morebedroom, upstairs landing, downstairs guest room, and three upstairs bedrooms and closets. I changed out the dark floors and carpet for the more neutral LVP. I'm so happy and amazed with the results. I received three bids on the work. His bid was between the two I received but he was the most prompt with my questions and as I was revising the scope a few times to fit my budget. he was very patient, transparent with the work that was included in his bid, and helpful throughout the process. I'll definitely use him again for future home improvement projects!

Let me share my recent experience from today January 27, 2025. When I first looked at Yelp for my…read morewood flooring project, I contacted 3 local vendors. 5tar was the very first to call me back, but not the one I really wanted. I told Mitch (5tar flooring) that after comparing with the other two vendors, he had basically no chance to do the work. The reason? He did not have any reviews. Reviews are very important to me. He apologized and told me he understood and will be available if I ever needed him in the future. After two days, only one of the other two vendors called me back, but the other guy was busy and unable to start right away. So I took a big risk and called Mitch back. Only reason I did was because he made a good impression, a true gentleman, never trying to close a sale. I am so glad I did. I am an engineer and I am proud to say I have worked with factories all over the world. I have audited plenty of places, basically I am an expert in quality with more than 40 years of field experience. I am good at spotting a work well done. The people that Mitch sent me were top notch (Carlos and a helper). I have several cameras installed in my home. So I was able to follow step by step what they were doing. Not only they worked professionally, they are some of the hardest working people I have seen in a long time. The first day they started at 10AM and left my home at 7:30PM, only resting for a 30 min lunch. Then they knocked at my door at 8:00AM as agreed on a Sunday the following day to finish the job. (Believe it or not, they also worked on a Sunday. Frankly speaking I never expected them to arrive early that day, but they did). Very impressed with their work! In summar, you can not go wrong with this team of people!

I booked RoyalShine for a last minute Airbnb cleaning and they were very through and professional!…read moreI will be using their services again for sure!

East to communicate, straightforward estimation and easy to schedule. Technician showed up timely…read moreand took care of everything pretty well. I'd highly recommend them!