I've only been in twice and both times the staff have been very nice and helpful. One foot is a 1/2…read moreinch longer than the other and I didn't even know it until they had me do the foot scan thing. I bought 2 pairs: one for work (at a gym) and one for running trails and terrain. I highly recommend this place before anywhere else for pro help and great customer service and because they stand by their products, so if you're not happy they will help find the best pair for you. They offer 60 days to test out the runners and if you're not happy, they will replace or give refund. All around great shop!

Excellent, knowledgeable, friendly customer service. Running people!…read more They sell running shoes of course, and will happily fit you in the right pair for your needs. They sell running apparel, and recovery tools, and swim gear too! They also have nutrition (base salt, shot blocks, gels, etc). I was on the hunt for a specific running belt - they had a great option just not the one I wanted. Highly recommend this store for your running (or this week, Triathlon) needs!

Remy is awesome! My sister and I were in today and she was so patient and informative. I have an…read moreawful ankle ( 2 metal plates and 15 screws and pins) and it took awhile. Never once did she show impatience and was all about finding a shoe that would work for me. I'm from out of town so I've never been into the store and was very impressed.

I love coming in to this fleet feet! Kari always helps me pick the best shoes for what I need and…read moreis so kind through the whole process! This a great store with a very nice staff.

Everything is great about Rizzuto's! The staff is knowledgeable and extremely helpful. They have a…read moregreat selection of shoes. I've been shopping at this store for well over 25 years. Having extra~wide feet used to make shoe shopping a total nightmare for me!! Not anymore, I just go to Rizzuto's, and usually get at least one pair of shoes. I especially Love to check out the sale/clearance racks each time!"

Outstanding customer service! Following my PT's advice, I…read morewent to Rizzuto's to find a certain type of shoe that would work with my orthotics and give me the support I needed when working (retail job- on my feet for 8 hrs per day). Carmela was very helpful and got me fitted with a pair of shoes that were supposed to do the trick. I tried said shoes for two weeks, coming back a couple of times to have a few little tweaks. Unfortunately the shoes hurt my legs and feet so badly that I knew I could no longer wear them. I went back in to see Carmela. What could be done? I'd spent a lot of money on shoes that I could not wear. Carmela made it right, and now I have shoes that are comfortable and I am happy to wear to work!!

The lady who works here actually wears a lot of the shoes. She doesn't have to guess how they feel…read more She listens so well to the need and pulls options based on that. We have had a great experience both times we bought shoes there.

They are helpful but wait for service can be very long when it's busy…read more My review would have been 3 stars for the above reasons, but here's the clincher for 2 stars: They had said that people buying shoes online will put them out of business. First of all, they should put the blame where it belongs - with their suppliers, who also sell directly to consumers online. And second, I believe their punitive return policies will put them out of business. There is a restocking fee for shoe returns within one week and not at all on socks. They will waive the restocking fee and give you store credit. Then, it's so old school with everything a huge paper trail mess. The whole process would be so much simpler and easier if it was computerized. I will most likely take the loss on my store credit because I don't want to go back there and be in the same boat of them holding onto my money if I can't find something that works for me there. I need to walk around my house for at least a day in new shoes to see if they will truly work for me.

Great shoes for people that work hard. The owner was very knowledgeable about what your feet need.read more

TOP NOTCH customer service, great prices. The owner bent over backwards to help us. This kind of…read moreservice just doesn't happen anymore, and we will DEFINITELY be back! Thank you!

My family of six has been coming to the shop for three years now. Everyone here is active and…read morecompletely knowledgeable about what they're selling. They have great recommendations because they use what they sell. They are so friendly and I would consider the staff that I interact with the most to be friends. I have two main things to tell you. First, if you are looking for a new pair of ski boots you simply must come here. Matt King is a boot wizard. He listened to how I ski and took everything into consideration and had me try on one boot that he then custom fit to my foot with heat and the right insert. I have arthritis and he made the boots perfect for me. These boots are cream of the crop and I absolutely love them. Second, I bought Look bindings with Matt's help as well. This weekend I was in a crash involving my knee and the back binding was twisted out about 2 to 3 inches. So much so that my husband thought they were broken but that is exactly what they are designed to do, give you some room in a crash so you don't seriously injure yourself. I am convinced that if my ankle hadn't been allowed to twist those inches I would have torn something instead of just having a bad sprain. I will never not ski with them. The Alpine Haus is the real deal and chances are very good that you will have a better experience with your equipment and the right clothing for YOU specifically rather than gambling with online ordering. Ashley is so knowledgeable and will suit you up with exactly what YOU need. Plus she has an eye for style. Josh is a boarder and back country guy. He is a wealth of info for local trails. Drew and Rachel are the owners and have built something great here. You can tell they actually CARE that you get set up with the right stuff. FRED! Fred can handle ANYTHING when it comes to ski tuning. My husband had a deep gouge in his skis from a rock and Fred fixed it like a boss. These guys are a community gem and I hope they're around forever!

Drew and crew are fantastic! Having a local shop to see and feel out ski gear is a much better…read moreexperience than purchasing blindly online. The employees actually use the gear they are selling, and they are passionate about getting you in the right gear. Highly recommend Alpine Haus!

One of the top boot makers in the Pacific Northwest, Knicks will make you a very nice pair of boots…read moreif you're willing to wait for it awesome selection of different letters and very warm customer service. They were kind enough to give us a tour of the factory and was surprised to find out that they're actually 60 people working there much bigger than expected.

ITS BEEN 48 WEEKS SINCE I ORDERED, I STILL DONT HAVE THESE BOOTS…read more Ordered my husband a pair of boots January 3rd 2024. Went MONTHS without update. I reached out, and was told they had a material delay and it would be another 4-6 weeks. 8 weeks come and go, no word from Nicks, so reach out... again to be told there's still material delay and it would be another 3-5 weeks. Once the boots finally arrive, they are made totally wrong and do not include the moc toe i paid for. I had to send the boots back, and now it's December and he still does not have his boots. For the price I paid for these boots, I'd expect customer service to reach out about material delays, and pay a little closer attention to orders, or do more to fix this whole horrible experience.

Kind, super smart, and attentive folks!!!! Would recommend…read moreto anyone at any level :) Worked with Micah getting fitted and walked away with a perfect set up at a super reasonable price.

I've gone to Sports Creel since I was a kid and Micah has been there for the vast majority of those…read moreyears. Bar none, one of the most skilled boot fitters you'll find anywhere. You can spend your money anywhere and probably come away with a decent setup that will get you down the mountain, but if you want to walk away feeling like you got your money's worth, and knowing you were seen, heard, and valued, THIS is where you go. Thank you Sports Creel for a lifetime of good memories and great service!