Went to this store to get my daughter a pair of Doc Martins. The ladies in there were great!…read moreCourteous and ready to assist. One lady roamed and did her business making sure customers were finding goods and propping up the store. Found the shoes she was looking for.. went to pay and found it was buy a pair get a second half off.. good deal but we were done shopping and the lady at check-out informed me we could come back and get the 1/2 off pair at a later date if we were in the registry.. we are so I'm definitely going back!!

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

I actually enjoyed it in there! There was a lot of things like art supplies, toys, food, makeup,…read moreetc. And the customer service was great! The price of everything was really good actually and the total of what we go wasn't bad! So I do recommend going here.

I got some shoes for 60$ not bad and they had woman's sparkling blue underwear they were so cute…read morebut didn't get them the selection has small but good had to pick between green and pink the line as a bit long but went pretty quick over all good

This location is located near the Spokane Valley Mall. The store is pretty big which offers all…read morethings sporting goods. During the weekends, it gets busy. Lines are long. My daughter and I stopped by. Twice on 8/10/26 and 8/15/26. We purchased two Owala drink thermos. What I love about it is that it is leak proof, insulated, ergonomic grip, has an internal straw, option to gulp or sip. Best of all, it was $23.99 on sale. We left happy campers!

Stopped in to make a purchase and had the worst customer service ever. The teammate was Cristy. She…read morewas rude, and by the time she even looked up from her phone to see that there were people in line she just had a sour look on her face. Never smiled once, totally rude. Didn't leave me wanting to come back in and shop there again

I don't enjoy shoe shopping and try to go seldom as possible. This store is near my home and was an…read moreeasy stop after my shoes blew out. They have a good selection of the major brands and it seems To be well organized. If you need wide sized shoes, those are pretty well marked. Pricing also seems to be on the lower end of the spectrum compared to other shoe and sports stores. I found what I needed and a spare pair so I don't have to this again for a while. A shout out to Emily whom made a point of helping me save an extra $20 on my purchase by signing as a guest to the DSW app.

Tried calling ahead as a shoe was showing up as in stock based on the filters I used, but the size…read morewasn't there same as in the filter. When I tried calling, all I got was an automated message with hours, return policy, and online options. No way to talk to a human. If they can't even be bothered to answer a phone, I shudder to think of how their customer service actually is.

I had another great experience here (the second pair I've bought from them), this time with an…read moreassociate named Ryan, where they helped me go through and try shoes until I found a pair that had just the right amount of squish on the stride but firm enough to keep me easily moving forward. The amount of time they have always spent with me while not pressuring me to buy has always translated into a great experience!

Gabby assisted me with selecting shoes, insoles and socks for walking. I am an older customer with…read moresome foot issues. She did a great job on evaluating my needs and offering a selection of shoes, insoles and socks. The prices were comparable to everything I had researched on line. I was 100% satisfied with service, product and price.

This is a pretty decent place for big dudes to shop. It's pretty much the only game in town so…read morethere's no incentive for them to be competitive or offer much variety. Staff is friendly and helpful. Nice that they help when asked but generally let a dude browse at his own pace.

It's my first time here but I heard good things about this company…read more As soon as I walked in I was greeted with a friendly smile and conversation. The store attendant ask what I was looking for and took my neck and sleeve size and then directed me to the shirt that should fit me. She pulled out a shirt and directed me to the dressing room to try the shirt on and advised me to come out when I had it on to see if it fit or what adjustments would be needed. She must have a good eye because it fit almost perfect. Not complaining being a bigger guy it's not easy finding shirts that fit well. I was very happy with these shirt so I bought 3 for now. Plus there was a sale if you bought 2 or more.

The service by Keith was amazing. He has a great personality and so very helpful. Normally when I…read morego in I am directed to the area I am looking for then left alone. Once in a while someone would yell across the aisles if I needed help. Not anymore, I found what I was looking for. I left without purchasing but I will be back next week when the new shipment arrives..

Lots of friendly help from staff in finding selections! I had ordered online and naturally they…read moredidn't fit so I took them back to a warehouse and got a replacement. Probably should've gone there in the first place!

The location is good, but it doesn't feel like the prices are "outlet" or match the bargain vibe of…read morethe store. Lots of staff responses like "Um...pretty sure we don't carry that product. Or if we do, I just haven't seen it yet." "We might have those. Maybe check in that part of the store." (waves to corner) Then there was, "Yeah, you can totally return this by mail. Just send it back with the packaging." (Sent it back, followed up by phone, was told they refuse returns by mail, having the mail carrier 'return to sender' instead. But the pkg never came to me. Hhmmmm... No refund, no item returned to me. Ghosts have it, I guess?) It's not the staff's fault they aren't trained very well; that's a HQ decision. Just manage your expectations if you go.

It's not the biggest Nike Outlet and I can't say I saw any deals that were so great I couldn't pass…read morethem up. They had some of the shoes I typically run in but the price wasn't better than I could find elsewhere, so I wasn't compelled to buy them. Someone did welcome me soon after I opened the door and entered, which I know is an expectation... but no one paid attention to me at any other point in my time there. Fortunately, I didn't need them to.

you are greater upon entering. The displays are very well spaced apart . They have a fun assortment…read more of things you want to look at and buy. What a fun experience !

The second me and my buddy walked in on my birthday to the location at the NORTHPOINTE PLAZA, 9704…read moreN Newport Hwy, Spokane, WA 99218, the store manager named Heidi told us to leave literally the second we walked in so we asked if it was because we had frappuccinos from Starbucks as a joke she just kept saying "Get the f*** out of here" over and over probably about 10-12 times while im trying to ask "what is the problem" "why is she cussing at us and telling us we need to leave" she then tells us that " if we don't get the f*** out of here either the ambulance or police will remove us if we stay and she has to use her gun to make her point". And at this point we decided to leave. After she gave us no reason for why we could stay. And then when we call back and complain the next manager tells me her name and then tells me that it's private property and that they can do whatever they want once I tell him this story and then act like he didn't know her name when I asked for it again. So we decided to sit in the parking lot a little longer to figure out what we're going to do about this and had to go about talking to her and get us to go in there and look for shoes cuz they got a good deals and we just wanted a pair of shoes. About 30 minutes later after her customer that was in there and leaves she comes out locks the doors and goes to her car parked 3 cars from us and get in the car and no lie on everything I love she pulls out a meth pipe and starts smoking whatever is in that pipe. And not only did she pull out a pipe she pulls out a foil and a straw to her mouth she lights up whatever's on the foil. So needs to say she has a drug problem so maybe that's her problem because we never been a problem in any store and personal don't know anything about drugs other than the worst and that explains her behavior. She needed a fix and couldn't be bothered with another customer till afterwards.

Wowza! I must say their customer service is amazing. My…read morehusband and son have Red Wing Heritage boots and swear by them. Now, since I live in south San Diego, CA- the nearest Red Wing doesn't have the amazing selection complete to this location. So, we stopped by here on our way to the airport to head back home. Remember, due to COVID19- this location (from my visit June 13th)- is practicing social distancing. About 4 people are allowed in this store at a time. I picked the women's Iron Rangers in black. Sunny was the one helping me. Although there were only sizes 8 and 9s available in brown- I figured let me place an order ($10 delivery fee via UPS) to get shipped to my house. At that visit- I felt the 8s were too tight. So, I went ahead and ordered the 8.5s. I had a few questions for Sunny- since Red Wings are a pricey (but, we'll worth every cent) purchase. Since the Iron Rangers are stitched bottom- the product can be resoled for $100!! Heck yeah! Free laces- CHECK! Boot shining- CHECK!! But, Sunny mentioned if the size 8.5s didn't fit- I would have to ship them back to Spokane- to get the correct size. And I would have to pay for the shipping. A week later, I did receive the 8.5s- and they were too big. So, I called the store back & spoke with Kathy (store manager). She made note to have the size 8s sent out upon receiving my 8.5s. Keep in mind- shipping comes from Minnesota. I called Kathy back the following week to inquire about my order and she said within a week. However, I got my size 8s the next day. I specify wanted these boots for riding my Harley. And I'm in love with them. Kathy called me a few days later to check on my shipment. How great is that?! She even mentioned- if my nearest local doesn't have a style shoe I'm interested in- they can actually order it to that store- that way I can try it out! Now I know!

We were so impressed with the customer service we received today. Kathy was very knowledgeable and…read moretook the time to explain different boots and recommendations. We have been to other locations in the past and nobody has come close to comparing to the exceptional service we received today. If you're considering visiting this store I highly recommend asking for and working with Kathy!