I live in a smaller city and they had no women's plus size department inside of this particular…read moreMacys store. I have several people in my family that are plus size and I couldn't even take them there. It was the only Macy's in our city. It was a regular large Macy's, and they catered to all other sizes, but if you're a plus size you didn't count I guess. Well, they eventually closed down a few months ago. Good riddance.!!

Outstanding service by Teri and Victoria, Went there to discuss our mattress with a concern…read more They were so helpful in trying to address our concerns about a mattress we purchased. I do think they went above and beyond with their customer service and that is something we so appreciate. It's another big reason why valuable employes should be recognized.

Love this place!! Great clothing , shoes and undies!! Found a cute garden gnome too!!…read moreThey are a little on the pricey side but they have great sales often.

Great selection for tall men. Very helpful employees. Their clothes are made very sturdy &…read morecomfortable. My husband has bought clothes for all seasons there & they hold up to wear & tear. Highly recommended. They are a little pricey but they have good sales and are so well made it's worth the extra expense.

This store location is closedown. As of April…read more2026xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Horrible customer service, no wonder they are going out of business. Anything I asked was I don't…read moreknow, with a little sigh. Do you have any matching ? Oh we might have it in inventory. Ok great, are you able to check? Ugh no but we might through the boxes later....... Ok can I sign up for your rewards , yes. Then rings me up without getting my information....... And then tells me it's too late. What lazy a&& people. Final left

I'd like to recognize Shelbie for her outstanding customer service at this Spokane Valley, Wa,…read moreBurlington location. I've shopped here several times over the past month and have had the pleasure of checking out with her on more than three occasions. Each time, Shelbie has been friendly, patient, and genuinely welcoming. She handles her work with professionalism while still making customers feel appreciated, even during busy moments. Her positive attitude and consistency truly stand out, and she's a wonderful asset to the store.

Burlington, so amazing because they always help me when I need help and they're always really good…read moreassistance and everything so clean

I love The Buckle. I shop online all the time mostly because I hate going to the mall. Sometimes I…read morecome in to return stuff from online orders that don't work out, and when I do, I always find goodies. I went to the Northtown Buckle to return some stuff and had terrible customer service, so I saved my shopping for this store. I'm glad I did. The Buckle generally is a great place to shop. They carry exclusive styles of Rock Revival and Miss Me jeans (my favorite), and it's easy to find shoes/belts/ and tops that I adore! When I walked in, I was greeted by a friendly girl with blonde hair, but just as I was about to head to the dressing room, she informed me she was going on break and introduced me to Adam, who would be helping me the rest of the time. I was a little worried about a guy helping me shop, but he quickly put my worries to rest. He had genuinely good style taste, was helpful in finding clothes in my size with my specifications, and he wasn't pushy about anything. When it came time to check out, he consolidated my punch cards and saved me $100 off of my transaction. If you've shopped at The Buckle before, you know that it is NOT cheap and rarely do you find anything deeply discounted, so these punch cards help make up for that. Also, you get great rewards by having a Buckle Credit Card. When you upgrade to Black status (after spending $500 on the card), you get free shipping from online orders as well as double rewards and probably many more benefits I haven't discovered yet. I would recommend this store to anyone who likes trendy clothes and great customer service.

This store is the best! I literally talked to the whole staff, they were so sweet! I don't remember…read moreall of the girls names but I remember Kaitlyn she helped me with jeans and she even gave me the best recommendations, I literally bought the jeans and shorts she showed me. They girls where so nice, they helped me with sizing and shoes! I definitely recommend you go there!

The service is bad. We didn't have even one person come and ask if we need help. Otherwise I love…read morethis store

Horrible customer service and rude employees. I returned online purchases (one of which came…read moredamaged). I walked away when the return was done and overheard Amanda and Lucas saying rude things about me and other customers they've dealt with that day. I asked for the manager, Austin came out and did absolutely nothing, no apology etc.,. Not only was this an issue, the return was completed incorrectly whichi I didn't realize until I came home. They missed an item so now I have paid for an item that they have possession of, I have to go through corporate to get it taken care of because the employees refuse to answer the phone.

The store has ample parking , inside and outside is always clean, they have a nice selection of…read moreclothing, and the sales associates are friendly. They just don't seem to have enough help working in the store. Most times I visit, it's not the busy season (or store hours), but I have to hunt down an associate. Again, they always seem short staffed.

We had shopped with a Kohl's Card, and bought some clothes…read more While at the store, we told the cashier we'd like to completely PAY OFF the Kohl's card bill. We did so, and headed home. What we did NOT know was that we had done so TWO DAYS LATE... so they tacked on a late fee. KOHL'S DID NOT TELL US THIS while in store. We thought we had completely paid off the card... because we used the phrase "we'd like to completely pay off the card." So, imagine our surprise to receive a bill in the mail for ONE HUNDRED DOLLARS in LATE FEES... which we were NOT TOLD ABOUT... because, silly us, we were under the impression that "we'd like to completely pay off the card" meant that we had completely paid off the card. NOPE. Once we FINALLY got through to an actual customer service representative, we explained the situation... and the customer service person provided NO ACTUAL SERVICE. She said she could remove 40.00 of the late fees... which she did not actually do. DO NOT USE A KOHL'S CARD. Their policies do not make sense. If you tell a cashier in a store that you'd like to completely pay off your Kohl's Card... be ware that you might not have ACTUALLY have done so. BAD FORM, Kohl's ... BAD FORM. We have deleted our card, and obviously won't be shopping there again.