The location is good, but it doesn't feel like the prices are "outlet" or match the bargain vibe of…read morethe store. Lots of staff responses like "Um...pretty sure we don't carry that product. Or if we do, I just haven't seen it yet." "We might have those. Maybe check in that part of the store." (waves to corner) Then there was, "Yeah, you can totally return this by mail. Just send it back with the packaging." (Sent it back, followed up by phone, was told they refuse returns by mail, having the mail carrier 'return to sender' instead. But the pkg never came to me. Hhmmmm... No refund, no item returned to me. Ghosts have it, I guess?) It's not the staff's fault they aren't trained very well; that's a HQ decision. Just manage your expectations if you go.

It's not the biggest Nike Outlet and I can't say I saw any deals that were so great I couldn't pass…read morethem up. They had some of the shoes I typically run in but the price wasn't better than I could find elsewhere, so I wasn't compelled to buy them. Someone did welcome me soon after I opened the door and entered, which I know is an expectation... but no one paid attention to me at any other point in my time there. Fortunately, I didn't need them to.

I mean it's the only REI in like 200 miles in any direction, so obviously it's 5 stars…read more In addition to that, this is a pretty decent sized REI store with a pretty good selection. The staff is all friendly and helpful and will be able to direct you where you're going. The layout is a little wonky, I don't know if it's because of the overall size of the store, or just that it's laid out poorly. But once you get your bearings you'll be able to figure it out. The parking lot is also awkward to get in and out of, and also awkwardly located in relation to the main entrance. But any REI is a good REI and I'm glad this place is here.

Do your research and snipe in here for that something special. The vast majority of this stuff is…read moreunnecessary, over-engineered, outdoor recreation thirst traps for weekend warriors but of course for the dedicated adventurer there are some vital items I'm sure. Prices are off the rails. Park passes are sold here including National Forest day parking passes. Just get em' at checkout. Speaking of checkout, brace yourself for a long wait during busy times including over lunch hour. Employees can be knowledgeable or downright confused but are at least mostly friendly. I'd suggest RambleRaven first, or go online, but come here for well-researched certain somethings that you may have to return.

Incredibly insightful. Jonas is the one that helped me out, really knowledgeable dude. He deserves…read morea raise. Left that place knowing exactly what shoes I need.

Came here looking for Goodr sunglasses and they have a full selection. They also have a good amount…read moreof chews and gels for running. Excellent customer service. I was greeted when I got in. Great selection of running gear including Garmin watches and obviously shoes!

Went in the day before Christmas Eve and it was busy as you would expect. I don't expect anywhere…read moreto be very quick around here but I was in a pretty long line and I was in and out super quick. Kudos to those on the register today that kept things moving. They also did a good job of restocking the clothing so the place didn't look picked over. Parking sucks downtown so be prepared.

I drove from the tri cities with my family for my bday and intended on a doing a little shopping…read morespree here but quickly changed my mind. No one greeted me when I came in and it was hard to find stuff . The employees weren't busy or helping anyone and continued to just stare at me but not offer any help. After about 10 mins of awkward stares I decided to leave and shop online they definitely need to retrain there employees.

I've only been in twice and both times the staff have been very nice and helpful. One foot is a 1/2…read moreinch longer than the other and I didn't even know it until they had me do the foot scan thing. I bought 2 pairs: one for work (at a gym) and one for running trails and terrain. I highly recommend this place before anywhere else for pro help and great customer service and because they stand by their products, so if you're not happy they will help find the best pair for you. They offer 60 days to test out the runners and if you're not happy, they will replace or give refund. All around great shop!

Excellent, knowledgeable, friendly customer service. Running people!…read more They sell running shoes of course, and will happily fit you in the right pair for your needs. They sell running apparel, and recovery tools, and swim gear too! They also have nutrition (base salt, shot blocks, gels, etc). I was on the hunt for a specific running belt - they had a great option just not the one I wanted. Highly recommend this store for your running (or this week, Triathlon) needs!

Came in the store for some boots and was greeted by Stacey extremely nice and professional, answer…read moreall my questions and was very helpful . I'm Spokane for college baseball UC irvine vs Gonzaga . When I came back I will definently come back and ask for Stacey again. The best experience ever . Thanks Stacey

It's a very nice store! I just got here from San Diego and I had no idea where to start what I…read moreneeded I just knew I was cold! I went in everyone smiled but had a shopped and looked over everything I was so confused and didn't know what I needed! Nobody really asked me for help or really acknowledged me until I went and asked someone for help! I mean I got help but I would have left if I had any idea what other stores carry winter jackets honestly!

I personally believe the key to a great Spokane wardrobe starts with a great coat. Title Nine in…read morethe Perry District has a really nice selection of coats and other cold weather climate gear. Their clothes are for being active, warm, comfortable, and feminine. I liked their fall line up of sweaters, skirts, jackets, etc. Sports bra selection is great too. I liked the laid back, non-pushy service. I was able to peruse the store without feeling badgered, but got help when I needed it. The staff person proactively utilized a coupon to give me a discount of $9 to my purchase and they special ordered an item and shipped it to my home for free. It is not cheap clothing, but your wardrobe might thank you for having good outerwear. Because we all know these winters are long and cold, and you might as well be warm and fashionable.

From the owner: Women's athletic apparel and casual clothing that moves from work to workout to weekend with ease…read more We offer and make only the very best in sports bras, tops, bottoms, skirts, skorts, capris, bags, swimwear, shoes, jewelry, socks, watches, sunglasses, cold weather gear and everything else in between.

The second me and my buddy walked in on my birthday to the location at the NORTHPOINTE PLAZA, 9704…read moreN Newport Hwy, Spokane, WA 99218, the store manager named Heidi told us to leave literally the second we walked in so we asked if it was because we had frappuccinos from Starbucks as a joke she just kept saying "Get the f*** out of here" over and over probably about 10-12 times while im trying to ask "what is the problem" "why is she cussing at us and telling us we need to leave" she then tells us that " if we don't get the f*** out of here either the ambulance or police will remove us if we stay and she has to use her gun to make her point". And at this point we decided to leave. After she gave us no reason for why we could stay. And then when we call back and complain the next manager tells me her name and then tells me that it's private property and that they can do whatever they want once I tell him this story and then act like he didn't know her name when I asked for it again. So we decided to sit in the parking lot a little longer to figure out what we're going to do about this and had to go about talking to her and get us to go in there and look for shoes cuz they got a good deals and we just wanted a pair of shoes. About 30 minutes later after her customer that was in there and leaves she comes out locks the doors and goes to her car parked 3 cars from us and get in the car and no lie on everything I love she pulls out a meth pipe and starts smoking whatever is in that pipe. And not only did she pull out a pipe she pulls out a foil and a straw to her mouth she lights up whatever's on the foil. So needs to say she has a drug problem so maybe that's her problem because we never been a problem in any store and personal don't know anything about drugs other than the worst and that explains her behavior. She needed a fix and couldn't be bothered with another customer till afterwards.

I have always loved this Place but this year when I went to go get school shoes teresa the store…read moreManager was extremely rude and uninviting we were simply looking at the crocs and trying to put them back the best as I could as the store was already a mess and shoes were not in the right place. Then Teresa comes over and starts being extremely rude about the way I was putting the shoes back and I apologized and then tried to go back to my shopping. Then she went on saying how we can put them back in the right spot. So I gathered my stuff and left because I was not doing anything to bother anybody or her then I went back in and asked for her name and she said she calling security because I was being disruptive. This lady should not be in customer service this is not her place to be and I will never be back

I spent the week at Gonzaga installing a scientific instrument. I needed a fridge magnet from the…read morebook store which is something I've been doing my entire career. I found the store easily and was lucky enough to find a soy just near the door. They have a nice selection of shirts and souvenirs along with regular supplies for their students. The service was excellent and the the prices were reasonable

If you're looking for Zags gear, go to the Zag Shop! Great service, plenty of gear and Zag related…read moreclothing, jerseys and a wide selection of headgear. Go Zags!

I love Echo Boutique in downtown Spokane. This consignment women's boutique was amazing, well…read moreorganized and thoughtful in how items were categorized. Easy to find sizes. Items are gently used and in very good condition. The clothing is very relevant to current trends. Wish Echo was near my home so I can stop by more often. Great price for gently used items.

very rude... didn't acknowledge us when we walked in. Moved a very ugly Gucci sweater out of reach…read morebecause they thought we gonna steal it. overall bad service