1. Famous Footwear

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Spokane, WA

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Famous Footwear

3.0 (7 reviews)
Closed • 11:00 am - 7:00 pm
Updated over 3 months ago

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4 months ago

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1 year ago

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2 years ago

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General Store & Ace Hardware

General Store & Ace Hardware

2.8(54 reviews)
1.6 mi
•$$

From auto parts to clothing and everything in between. I don't go here often an it is out of my…read moreway, but when I need that oddball item I can't find elsewhere, The General Store will usually have it. Yo just don't find many stores like this anymore, with such a mix of items. It is fun to wander thru the narrow isles and see what they have. Service has always been friendly. Sure the prices don't match the discount stores, but they have stuff! Other reviews seems to have issues with their return policy. I have only ever returned one item and had no issues.

I used to love shopping at The General Store, but I haven't been back since the day I was…read morewrongfully accused of stealing. I was stopped at the front of the store, right by the cash registers, in full view of everyone coming and going. Multiple employees surrounded me while they searched my purse and my person. It was one of the most humiliating experiences I've ever had, especially knowing I had done nothing wrong. After they found nothing, one employee quietly apologized to me. What hurt the most was that there was never a public acknowledgment that I hadn't stolen anything or a public apology in front of all the people who had just watched me be treated like I had stolen something. Instead, I was left to walk away carrying the embarrassment and humiliation on my own. I went home in tears that day, and I have never been back. I genuinely used to enjoy shopping there, but the way that situation was handled changed that for me completely. I recently shared this experience in a comment on one of The General Store's TikTok posts about how amazing their store is. I wasn't trying to be hateful or disrespectful. I shared it because this experience genuinely hurt me, and I felt that customers should be able to speak honestly about how they have been treated. What was especially disappointing was their response. Rather than reaching out to say, "We're sorry this happened to you," acknowledging how the situation was handled, or letting me know that steps had been taken to prevent another customer from having a similar experience, they blocked me. That response was incredibly disappointing. I wasn't looking for anything from them other than some accountability and acknowledgment that the way I was treated was hurtful and humiliating. Being blocked for respectfully sharing my experience left me feeling as though protecting the store's image mattered more than hearing from a customer who had been deeply hurt by the way she was treated.

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General Store & Ace Hardware
General Store & Ace Hardware
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Famous Footwear - accessories - Updated October 2026

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