This store has a very disappointing return policy that all shoppers should be aware of before they…read morebuy. Swank Boutique does not inform you about this little policy until AFTER you have purchased (it's printed on the bottom of the receipt): No cash returns, period. If you buy it and take it home and find out it doesn't actually work with the outfit you bought it for, you can ONLY return it for store credit (and that's only if you don't take the tags off and still have your receipt). If it's defective, they'll offer to fix it, but they still won't give you a refund. For a store where clothes average $100-$150, this policy is so lousy, I will never shop there again. If I shop at the Goodwill, and spend only $5, I expect this kind of a policy; when I hand over one hundred dollars, I expect to have the security that if what I paid for doesn't work out and is in 100% resellable condition, I can get my money back. Not only that, I would expect that an item I paid so much for should be replaced or refunded if it is defective. Additionally, if you have a problem, they will respond very rudely to you, including on their own Facebook page for all the world to see. This is the kind of business that's great if you never have a problem, but if you do, you'll never want to go back again because you will be treated horribly.

The lastest on the radar to appear, swank is hot and hip boutique located on the corner of…read moreHawthorne and Nevada in North Spokane. DeLori Furulie and Jody Jones debut and eclectic mix from clothing and accessories to home decor and candles. Designer DeLori highlights her own trademarked way cool belt buckles, also carried at several out-of-town boutiques

I was visiting Spokane for business and stumbled upon this cute boutique. Great selection and…read morefantastic prices. A must see!!!

From the owner: Locally-owned clothing boutique featuring on-trend pieces at an accessible price point. Stop in for…read morea fun, personalized shopping experience.

This is the CUTEST second hand store in downtown Spokane…read more It FEELS like a nice boutique unlike many other second hand stores - the store is organized, clean, well presented, and all the clothing is tagged with hand written tags. The clothing quality is great and the prices feel like you are also getting a steal. Love to support small second hand businesses :) They have a loyalty program too. Final sale for everything.

Great finds, great prices, great atmosphere! Love how open the store is, it feels very welcoming :)read more

WEIRD and RUDE!!! Went to return a skirt. Had the tags and the receipt. The girl looked already…read moreannoyed I was making a return instead of a purchase. I needed it for an event i was going to but the free people dress i had ordered to go with it didn't come in time so that was the reason for the return. She asked me the usual questions, why was I retuning it, was there anything wrong with it, etc... Her entire vibe was off btw. Then she hits me with a "when did you purchase this?" I gave her the correct answer and then she processed the return. But how weird is that question?? In all my 32 years of life i have never been asked that question for a return. Like she thought i was sus or something? Like girl, you can see on the receipt when i bought it, smh. Will order and return from online now.

Super rude and unhelpful staff, came in on a Wednesday morning and was not even greeted. Went to…read morepurchase and couldn't even be bothered with polite conversation. Do not come to this location. Purchase online for better treatment.

Katze Boutique is such a gem! Every visit feels personal, the pieces are beautiful, and the quality…read moreis always impressive. I love how easy the shopping experience is, and I always walk away excited about what I found.

POOR communication and customer service nonexistent. Owner unwilling to accept any responsibility…read morefor order issue, and misrepresented actions to resolve both directly and with billing agent. SHOP WITH CAUTION, as if there is an issue, understanding of your complaint will not result in a favorable or negotiated resolution.

Such a messy store and not great selection. I waited in line for so long only to be asked over and…read moreover AND OVER about their credit card. How many times do I have to say no. The staff use to be friendly and help. Now they just ignore. Something has changed in this store and not for the best.

Went in there last week. Went home to mold in my new clothes would not recommend. Clothes shrunk…read morefirst wash. Bad service as well for returns.

The service by Lainey is exceptional. Always pleasant, and you leave satisfied…read more The selection is A M A Z I N G so many intriguing choices with fair prices. My choice: Santal & Rum soy candle OMG it smells so so good. All the notes blend well and the way they hit you is such a gift of elegance and aromaticity.

Love this place! Lolo Boutique is my go-to for unique imports, stunning art, and beautiful…read moreclothing. They offer great gift options, including lovely mugs and aromatic candles. Whether shopping or simply browsing, it's my ultimate de-stressor spot! Great service, The pricing is appropriate for the quality they provide !!! Must stop in.

I love Echo Boutique in downtown Spokane. This consignment women's boutique was amazing, well…read moreorganized and thoughtful in how items were categorized. Easy to find sizes. Items are gently used and in very good condition. The clothing is very relevant to current trends. Wish Echo was near my home so I can stop by more often. Great price for gently used items.

very rude... didn't acknowledge us when we walked in. Moved a very ugly Gucci sweater out of reach…read morebecause they thought we gonna steal it. overall bad service

I actually enjoyed it in there! There was a lot of things like art supplies, toys, food, makeup,…read moreetc. And the customer service was great! The price of everything was really good actually and the total of what we go wasn't bad! So I do recommend going here.

I got some shoes for 60$ not bad and they had woman's sparkling blue underwear they were so cute…read morebut didn't get them the selection has small but good had to pick between green and pink the line as a bit long but went pretty quick over all good