I went in for just some hand sanitizer. So basically it's not a big purchase/expense. Matt, an…read moreemployee on staff, was a gem. He helped me search for a holder for the sanitizer and gave me information about my rewards account. I was treated like i was spending hundreds. Yet I only spent $5 and some change. He was a breath of fresh air in customer service.

I am in love with this store! From the first time I smelled it (in California), I couldn't believe…read morethe immense & varied & great-smelling inventory! My children try to keep me out of it, but I am dangerous armed with a coupon for10-20% off & a free gift. I have taken both my little dogs in there & have always been welcomed & treated courteously. Their periodic or yearly sales are the best - one in June & ------(?) Love Aromatherapy but wait till it goes on sale. Their small spray air fragrances last forever & work better than big aerosol sprays. Hand creams cannot be beat for a nail-biter like me!

This store has a very disappointing return policy that all shoppers should be aware of before they…read morebuy. Swank Boutique does not inform you about this little policy until AFTER you have purchased (it's printed on the bottom of the receipt): No cash returns, period. If you buy it and take it home and find out it doesn't actually work with the outfit you bought it for, you can ONLY return it for store credit (and that's only if you don't take the tags off and still have your receipt). If it's defective, they'll offer to fix it, but they still won't give you a refund. For a store where clothes average $100-$150, this policy is so lousy, I will never shop there again. If I shop at the Goodwill, and spend only $5, I expect this kind of a policy; when I hand over one hundred dollars, I expect to have the security that if what I paid for doesn't work out and is in 100% resellable condition, I can get my money back. Not only that, I would expect that an item I paid so much for should be replaced or refunded if it is defective. Additionally, if you have a problem, they will respond very rudely to you, including on their own Facebook page for all the world to see. This is the kind of business that's great if you never have a problem, but if you do, you'll never want to go back again because you will be treated horribly.

The lastest on the radar to appear, swank is hot and hip boutique located on the corner of…read moreHawthorne and Nevada in North Spokane. DeLori Furulie and Jody Jones debut and eclectic mix from clothing and accessories to home decor and candles. Designer DeLori highlights her own trademarked way cool belt buckles, also carried at several out-of-town boutiques

Thanks to Gibson Nursery for the outstanding customer service! We came in to explore landscaping…read moreoptions before starting with our contractor, and Joel was incredibly helpful--offering great advice along with several cost-saving suggestions for our project. We also found a beautiful house-number stone and a lit'le bear statue for the entrance to our driveway. A huge shout-out to Joel and Tua for all their help! We Highly recommend Gibson Nursery.

We redid our front yard this year and needed help with everything from sod to trees and all the…read moreplants in between. The people couldn't have been more helpful with their advise and direction to make our yard a tremendous success. Don't get overwhelmed, ask for help! There are so many options and you won't hurt their feelings if they suggest something and it's not for you, just be honest and they will keep searching for the right thing for you!