All counterfeit fragrances. They're truly horrible fakes. Very unprofessional staff, and lots of…read moresitting on phones when customers are in the store.

I stopped in the Fragrance Station yesterday afternoon and absolutely loved the gal that was…read morehelping me. Jolene was very friendly , professional and knows her stuff. I was having a bad day and stopping in there totally cheered me up and I smell amazing too. Thank you!!! Kathy Jo

I went last week with my friend for free mini makeovers. I had gotten a coupon in the mail, but it…read moreturns out you don't need a coupon at all. We had no problems getting service, and we were matched with Joseph, who did an amazing job on the both of us. I asked to learn more about contouring, and Joseph expertly did the left side and walked me through my application on myself of the right side. Then my friend was matched for a new foundation, and she found the perfect one. It looks great on her. Joseph was kind, funny, and skilled. Right after we left, my friend noticed the cashier had forgotten to apply her 15% off coupon, and the problem was addressed quickly and professionally. I would give 4.5 stars if I could. The only slight ding is that because it is in JC Penney, it is rather small and feels a little cramped.

Don't ever go here just shop online Went in and asked a…read moresales person if she would mind helping me find the correct shade of foundation and she said she would right after she was done helping the other customer she was currently helping which was completely fine but once she was done she just walked past me and didn't even ask if I still needed help plus the other representatives were just standing around talking about their breaks and how they needed to restock their shelves beyond disappointing never stepping foot in one of these again

Ashlyn at the salon gave me the exact layered cut and color I wanted. It's the best I've had…read moreliterally in years. It's perfect. She really took time to listen to what I wanted, and nailed it. It actually looks better every day. Thank you so much. Ashlyn. I don't usually take time to post reviews, but this look is so perfect for me, I had to this time.

There was two people that could colour match, one of them was on break and the other was with this…read morecustomer for over 45 minutes. We waited very patiently and asked if there was any other person that could help us but it was just this one lady. It was really irritating that we were not able to be helped as the wait was so long. everyone was very nice but it was incredibly frustrating to wait that long and not even be helped

They were running g an ad on FB THAT for $79 you would receive a red light therapy facial. I…read morereceived an email that detailed: 15 v cleansing, 30 LED TREATMENT. I was there for almost 2 hours, 2 min cleansing, maybe 10 min LED treatment. Mostly just a sales pitch to buy $5000 of product and a LED.

My friend came to this location and was offered a free sample of hand cream by a worker who then…read morepressured her to come into the store and try eye cream which made her feel physically uncomfortable. The worker wouldn't let her speak up and was persistent in trying to scam her out of over a thousand dollars while also trying to gaslight and insult her into thinking there was something wrong with her and that she needed the products. They then proceeded to try to ring her up with different products and was persistent on making sure to start the transaction with her card. I've seen several other complaints of this same exact thing for this company. Scummy company, should be sued into the ground with how they treat people. Sephora is considered luxury and doesn't even cost as much as this.

This mall is surprisingly large... And surprisingly... Alive?…read more Stepping into this mall is a little bit like stepping into a time warp. I haven't been to a mall that was this full in a number of years. Not only were there a lot of people, but there weren't very many empty storefronts. Which I feel is a rarity in recent years. Like I said the small is absolutely huge. The parking lot is huge. It takes quite a bit to walk around the whole mall and see all of the shops. They have all the standard shops that you would expect: Pandora, Macy's, Hot topic, Spencer's gifts, there's even a great board game store. So why four stars instead of five? There are two main reasons for this. The first reason is that while there are a lot of stores, and there are the majority of the stores that you would expect, the mall is missing a few key stores that are needed. Specifically a toy store. There are several stores in the mall that have a small toy selection, but there isn't a store in the mall that just sells toys, and just sells like Legos. A LEGO store would be a great addition to any mall, I don't know if the Spokane Valley Mall is large enough to warrant the Lego store, but this mall needs a toy store. There is a Toys R Us section in the Macy's, but it's one of the smallest Toys R Us sections I've seen in any Macy's I've been in. Oh! And there's a great indoor playground at the end of the mall that you have to pay for. But there's also a great free play place down by the indoor playground. Both are good options for small kids. The second thing that brings this mall from four stars to five stars is the food court. I get that food courts are a weird proposition in 2025, but the pickings here are pretty slim. And other than Sbarro there's none of the staples that you would expect from a food court, although there is a cinnabon located elsewhere in the mall. There's also a large movie theater right by the mall, which is nice, it's also surrounded by a bunch of other stores that you're probably looking to shop at like Old Navy, Barnes & Noble, Dick's sporting goods. It's also surrounded by a bunch of restaurants like Red Robin, Buffalo wild wings, black house steakhouse. So if you're looking for a good mall experience definitely check this mall out. Don't forget to stop by my favorite store uncle's games.

I've been coming to this mall for several years now and I've seen a lot of stores come and go. In…read morecomparison to the NorthTown Mall which is located on Division, I feel this mall is far superior. It has two levels and you don't see a lot of vacant spots as you do with the NorthTown Mall. There is also a decent selection of stores and plenty of parking all around the mall. There isn't a parking garage but that doesn't seem to bother me. It does have a food court and also plenty of restrooms. On weekends it can get pretty busy which is actually a good thing considering malls have become less popular over the years. I still prefer to shop in person than online for most things. As far as cleanliness, they do a great job of keeping this place clean. It's not a huge mall by any means, but it does have a decent selection of stores and is a great place to come and pass the time away.

We love this cute little gift shop whenever we visit Spokane! The shop is filled with so many…read moredifferent things -- the last time we came in here, I bought a cute shirt, a cat puzzle, and pasta shaped like dollar signs. Everything is organized well and the ladies who work here are very sweet! Definitely worth checking out for gifts for friends and family.

I don't live in the Spokane, WA area. I found out about this business through a sponsored ad on…read moreFacebook. The ad showed a beautiful Happily Huckleberry gift basket. I knew right away that this would be a perfect holiday gift for a dear friend of mine who attended the University of Washington over 50 years ago. She was also my high school classmate. (Our friendship goes back to September 1967.) The Happily Huckleberry gift basket comes in three sizes - small, medium and large. Yes, I ordered the large basket online (Cost: $100.00 plus $26.99 for shipping). I was impressed with the quick delivery by Fed-Ex. As promised by Simply Northwest, the basket arrived today at 4:22 PM (PST) in Alameda, CA. I know my friend will enjoy this gift. Thank you Simply Northwest for sending this beautiful and wonderful gift basket. I am smiling from ear to ear, just beaming with joy.

9.29.25: This review is about online ordering/in-store pick-up. I got the email on Sunday about the…read more1-day sale on the new Milk Bar Birthday Cake body cream for a steal of $4.95 and couldn't pass it up. Because I wanted to take it with me for my upcoming vacay this week, I opted to try the in-store pick-up. I also ordered the matching body mist and placed the order Sunday night. Monday afternoon I received the email my order was ready for pick-up. When I got to the store, I was greeted, and I proceeded to the purchase counter, gave them my ID and let them know I placed an online order. She quickly retrieved my items and I was all done in less than 5 minutes. Overall, my first experience with online ordering and in-store pick-up was a success and see myself doing it more often to save on shipping, especially if I need to go to town anyways.

I love that all the associates are exceptionally pleasant and knowledgeable about products in the…read morestore: their location ( since their is so much packed in the shop, it can be easy to miss what you are specifically looking for,) and their personable attitudes make a huge difference. The managers are easy to spot, as they are flawless when it comes to knowing their customer's every need and knowing where to be and when. I feel treated with bespoke care when I shop here. Bethany Gall runs a remarked staff & store and the atmosphere is always that of a high energy, magical get-away! Thank you to Bethany, Caitlin, Missy, Julia, Chandler, & so many other incredible stand out employees that make my shopping experiences fantastic!

This store is great for girls 18 and younger looking for cute hair accessories or cheap jewelry. I…read moream young at heart so I come here if I am looking for hair clips or last minute holiday accessories. I think the prices are expensive for the quality (but cheap compared department stores). I have gotten a few pairs of earrings that have broken within a month. From these experiences, I buy things with the expectation that they will last for only a few outings. Imo it's worth a stop to look if you are in search of cheapo hair accessories or holiday jewelry.

Great customer service and friendly staff. The pharmacy hours make it very convenient to get…read moreprescriptions refilled even if you're running behind. The 24/7 availability is great for my busy schedule.

Pharmacist and clerical gal on duty the evening of April 18, 2026 were computer challenged…read more Pharmacist was arrogant, rude, and voiced his displeasure of working late hours. Wasted almost 2 hours and they could not figure out how to bill insurance and never filled prescription from the hospital. Left and my wife suffered overnight due to pain. Should never have been a problem as she is registered with Walgreens in Liberty Lake.

I come to see Jenny and she always makes my nails looks so amazing! I have seen so many other nail…read moretechs do amazing work as well. Always friendly and even though I usually have an appointment I have never seen them turn away walk ins or make them wait long at all. This is my favorite salon in the area!!! Also the salon itself is really pretty and cozy

Went in for a simple manicure. No color, no topcoat. The…read moretech didn't file the surface of my nails and put lotion on but no massage. Then tried to charge me $25. The whole service lasted 14 minutes. Will never go there again. It's a rip off.