As I am just visiting the area, I visited all the shops nearby. My favorite is Beau Monde Lux as they curate higher end pieces for very decent pricing through consignment. The Exchange has a daily allowance of one bag to be reviewed for store credit or cash which is nice if you want to just drop by to see what they can use and maybe find a piece you cannot live without. The outlet has more of a goodwill feel to it but still worth the stop for casual, sportwear or if you find yourself unprepared in need of a coat! read more

While I would like to continue supporting this local business, after repeated experiences and reviewing the owner's public presence, I no longer feel comfortable doing so. I encourage others to review the information available online for themselves before deciding where to spend their money. A consistent concern is the way management responds to criticism. On multiple social media platforms, including Yelp and Facebook, the owner frequently responds to negative reviews in a combative and personal manner. While no business is immune from unfair complaints, publicly attacking customers rather than responding professionally reflects poorly on this establishment. These responses are easily searchable and speak for themselves. I strongly recommend reviewing these interactions before choosing to do business here. In addition, the owner has been openly vocal online about political positions. Business owners are entitled to their beliefs, however, when those views are publicly promoted in connection with the business, they become part of the brand. While I know many individuals in the area may share these positions, consumers who are mindful of where they direct their spending, particularly in today's political climate, may want to consider this context. Beyond the online presence, my in-store experiences have also been disappointing. On more than one occasion, employees have failed to greet or acknowledge me, and I have stood at the counter waiting for assistance while staff members walked by without engaging. Although many staff members appear to be high school students, which is not inherently problematic, a basic level of attentiveness and customer service is expected and doesn't go unnoticed. I share this so others can make informed decisions. I encourage anyone considering supporting this business to review the owner's public interactions and statements firsthand. read more

Beau Monde was once a Gem! This store had its decline early 2025, was it change in management? Staffing issues? Or all of that mixed together? I'm not sure but I do hope the owner turns it around. For the benefit of the store, the staff, and the community who once loved Beau Monde. This store use to be my absolute favorite, the cutest unique clothing, great prices, and great service! Now, I walk in and I'm hardly greeted by the staff, even on the slowest of days I've visited. You're lucky if you get a smile, which I'm sure is more so reflected on their treatment rather than them personally. I was in not too long ago, with a bad taste already forming. I was standing in line when the manager was stomping around, audibly sighing , rolling her eyes, slamming stuff on counters, frantically pacing around and then proceeded to take a personal phone call, how do I know it was personal call you ask? It was on speaker and she stood right at the front of the store! I then watched her look another customer up and down. She didn't welcome them, more so judged them! That wasn't the only time I've had a bad experience with her. These poor girls! No wonder they aren't smiling. That type of management behavior causes high stress levels. Reading these other reviews, and seeing there's been no change is very upsetting. Signed- A customer who was once a loyal seller, shopper, and admirer of Brooke and her hard work! read more

I've come here so many times and have had a great experience. Today, I did not. The Assistant Manager, Tianna was extremely rude and sarcastic when speaking to me. I have never felt so unwelcomed. She scolded me for not having my bag tied correctly, which I would have happily done- no need for negativity. I was on the floor trying to tie my bag to her liking, and she told me it may work and if not they'd pass on the bag. At the same time another customer came in and asked a question and Tianna was equally as rude to her. That customer's reaction was same as mine, shocked and disappointed that someone would speak to us that way for asking a question. She turned around and left. At that point, I left too, and donated my clothes to UGM. These clothes were all name brand too- Lulu, Mother, Madewell, Alo, Free People. In conclusion, I won't be coming back. I'm pretty sure based on the responses from the owner on the other Yelp posts that gave a less than positive review, I'll be told what I did wrong, and how my experience was my fault because their policy for a tied bag is something this gal clearly couldn't get right. read more

This store itself is great but the manger debbie has very drastically declined the environment. She is rude, always on her phone, doesn't treat the girls right at all. After reading all the reviews on google about her don't you think you would fix the problem? (her) there are about 10 plus reviews for your manager alone. Won't be back until she is gone...maybe fix the problem everyone is complaining to you about? SHE is ruining your business you work so hard to defund read more

This used to be such a good business but over the last couple of years it has become nearly unrecognizable. For years I brought my clothes to them for resale and used the store credit to purchase others. They offered a fair price for my lightly used clothes. The last time I took clothes there I had 2 pairs of name brand dress pants, one pair with the tags still on. There were also other clothes with them and some of the others were never worn. When they called me with the offer (which was the next day, slower than usual) they offered $5 for the whole bag. I told them no, picked back up my bag of clothes and put them in the trunk of my car where I forgot about them for a few months. By the time I went back through the bag both pairs of name brand pants were missing. I never bothered to contacted the store, it had been so long at that point since it happened I felt it was pointless. But I was so upset I never went into one of their stores again. In the time since then I've seen others share similar experiences on social media as well hearing firsthand from friends. I know at least half a dozen others who had the same thing happen, when they decline the lowball offer and got their bag back it is missing items. One of my friends went back to the store the next day and the employees told her it's not possible that she didn't get all her clothes back. I could understand an occasional accident like that happening but I'm hearing the same thing shared by others in our community. If these problems weren't bad enough the owner (Brooke Miller) is the most arrogant, rude business owner I've encountered in a long time. She is regularly on social media looking for people "bad mouthing" her business and aggressively and rudely responds to every single negative comment about her business. When I commented on a recent social media post with what happened to me her response to me was obvious that she hadn't even read my (short) description of my experience. She aggressively engaged with every person who said something negative (and there were a lot) until the post was shut down. I've seen her do the same thing MULTIPLE times on Facebook for months now. It seems like she spends more time attacking people online who had something negative to say than she does actually trying to fix the problems people are complaining about. It's to the point that it doesn't even matter anymore what the complaints are, there are so many people who have now had a bad experience that something has to be wrong with how the stores are being run. Where there is smoke there is fire. read more

Not a good business owner. Over priced USED clothes. I would recommend goodwill or Plato's closet

Cute and clean store. The owner was very nice, and explained how they consign their items. Lots of Kate Spade and Michael Kors. Check it out! read more

The owner of these stores is just amazing! The whole family is very considerate of needs in our community & willing to step up & pitch in to fill needs & raise $ for great causes where they can. The stores & items are set up beautifully & items are handled with care. Definitely the type of businesses my family loves to shop at & spend $!!! read more

The employees are helpful and kind. Very efficient with trying on clothes and with selling. Fav place to shop! read more

Beau Monde Exchange - Children's Clothing Near Me - Hayden, Idaho

Such cute stuff for great prices! Helpful & kind employees & face friendly...can try on clothes in the store. Several different shops around town & you can bring your own clothes to get cash or 50% store credit- super easy process. Highly recommend! read more

Affordable, great prices def one of my favorite places. Def recommend. They have 4 locations for styles. read more

Beau Monde Exchange - Children's Clothing Near Me - Hayden, Idaho

I've been to the Beau Monde Exchange a handful of times in the last month since moving here from Hawaii. I love the clothes, prices & staff!! Everytime I go in I leave some a new awesome piece of clothing! I recently went to the beau monde exchange event that took place in Hayden. I spent $30 ($20 for early admission, $10 to fill a bag) & left with 36 pieces of clothing, 3 bags & a pair of earrings. SOOOOO WORTH IT! I told my whole family in Hawaii about this store, they all can't wait to visit! read more

Love this spot. Lots of great name brands. Good prices! Definitely gonna start frequenting this spot!

Very rarely do I experience a certain level of customer service that compels a review, but Beu Monde's lack of proper management, inconsistent pricing, and inability to appeal to customers defines this store as something it will always be; a wannabe Goodwill. When entering Beu Monde, I was pleased to hear that there was a store wide sale going on with the majority of the store being 15% off or more. Although it took 30+ minutes to get into a changing room to try on the one shirt I could find from their abysmal male selection, a deal is a deal. However, my family found a few articles of clothing that in the end amounted to a decently large order. NOW THIS IS WHERE THINGS GET INTERESTING! Along with the 15% off coming from the sale, management placed a sign saying an additional 20% off would be taken off if a review was written on yelp. One of the members of our family then wrote a short, basic review on the store. We just wanted the money. However, upon checking out we realized that we did not get the discount as promised even though we had already checked out. Although the two employees working at the register were eager to help us out and understood the problem at hand, their manager Hanna came in on her broomstick to ruin the day. She expressed to us that the amount we were saving was "too large" and they could not afford to give us both discounts. Although the charges were already made onto my account, Hanna said that there was little to no compensation that could be given. On top of this, Hanna was rude to her fellow employees, getting angry that they even brought up the idea of a refund (as if those words had never been spoken in the store). Maybe if the store had better management, the $60 wouldn't mean so much to you guys. Although I went into Beu Monde with the hopes of getting a few cheap pieces of good second hand clothing, I left being $60 in the hole. People like Hanna remind me of why certain businesses fade into obscurity. Bad management will forever lessen employee retention, loyal customers, and eventual profits. Maybe if I go again I'll get 20% off from this review, but I doubt it. Thanks Hanna! read more

RIP OFF!!! These people did NOT explain the call back option and when I didn't want to take their $7 for 15 pair of good jeans, they would not give me my clothes back! This is the biggest scam! They are awful! Taking advantage of people left and right! read more

Hannah is a horrible employee. She cursed at my family multiple times, did not give keys to the bathroom, and made my whole family feel bad about themselves. All we wanted to do was support this business which we did, but will never be coming back. read more

While my below comment used to hold true, I've been forced to update my review to a single star due to the owner vehemently ignoring the mandatory mask mandate in Kootenai County. Against the interests of her employees, patrons, and community, she is blatantly violating the mandatory mask mandate and putting everyone at risk. Although it saddens me, I will no longer be shopping here and will recommend friends and family to do the same. I love beau monde and it's been my go-to shopping place for multiple years! I love coming here because all the clothes are very high quality and you also eat the benefiting of doubt your part for the environment by buying used clothes. It's so easy to shop here because you never know what you'll find. read more

Such a cute selection here and incredible customer service with ladies who you can tell love who work here. Great store to come and find some steals! read more

This store has such a good collection and it's super affordable! I always love shopping here and everyone is super nice. The clothes I see are always super cute and I've never left without getting anything that I love! read more

Great for girls and mamas clothes! Great selection. Clean store and everyone is so friendly!

Awesome selection! All of the clothes are clean and in great shape, even the shoes! Definitely recommend you checking this place out...Not your typical thrift store read more

Beau Monde Exchange - Children's Clothing Near Me - Hayden, Idaho

I love this place! They have the cutest clothes and great prices! My favorite place!!!

Outstanding place to shop. Lululemon and all the good stuff at a great price!! So many great items for school shopping! Thank you!!

Such a fun store with so much variety and very clean and organized! Definitely recommend.

The store had an excellent selection of clothing for the whole family. Very reasonable and well priced. We found some great winter clothes and a dress for a wedding. read more

Beau Monde Exchange - Clothing racks - Children's Clothing Near Me - Hayden, Idaho

First time in this store I remember I felt like I was a kid in a candy shop!! SO MANY GREAT DEALS, endless awesome finds, and friendly employees! I love all Beau Monde stores! read more

A really fun place to shop with a huge selection! Lots of brand names, women's and juniors but also men's and kids.

This place is such a great store, the prices are reasonable and the staff is fun and helpful. They also have an where you can get discounts. And they went through my bag of clothes I brought in while I shopped around! Will def come back! read more

Super clean and TONS of great options for very reasonable prices. Literally so many name brands. You have to check it out!

Fair prices for some used clothes! It's nice you can take in what you don't want anymore and get in store credit!

So, a year ago I wrote of my disappointment in Beau Monde and after being told "animal print is out" lo and behold! The store is full of it!!!I Love a good TOLD YOU SO...Shopping with a friend, we were able to find lots of boho chic style for her and some leopard for me! The low ball trade in value can still use some improvement ($7 for a whole garbage bag full) especially since they accepted all the pieces. Attitudes were friendlier than last year and I love the coupons and discounts they offer you! You could visit every one of their three stores in one day with coupons given after each purchase! Super fun! Way to grow Beau Monde! read more

WARNING: Anyone thinking about allowing this store to take your clothing as consignment, please think again. Unless you're willing to give up your items for literally a couple pennies on the dollar, don't trust it. I guess it's up to the person who is bringing in their clothes in to place a comma or a initial signature at the top of the page in order for them to give you 24 hours to say no I do not except that piddly little offer that you are offering me. I want my clothes back! I thought it would be fairly easy... I had a Kate Spade purse, never worn, Michael Kors, shoes, coach, Tennies, Fubu's shoes, barely worn, vintage, leather, full link, jacket with fur, and a whole bunch of other items. They wanted to deal with the hassle I could've easily got over 100 $150, and that's just on the stuff that I've mentioned. I received $29 in credit. I thought that since I owe them 24 hours to get back to them with her except their offer, I expected the same. I guess I didn't put a signature initials at the top of the page because it's my responsibility to know the rules that are as clear as mud. This is the text that I received.: NO REPLY MESSAGE Hi, this is the Beau Monde Exchange. A buyer has gone through your bag and took some items, and donated the remaining items we passed on. Your slip will remain on file until for a maximum of 3 months. Your donated items will go to our $10 bag sale for charities. If you have any questions, please call (208)758-0565. Thank you for bringing your clothes in, we appreciate it! Have a great day! I don't know who the buyer is, but it sounds to me like this is a little on the shady side. So a buyer comes in and checks out the items and takes them and sells them for themselves, could it be a relative a friend? I do not understand this. read more

Always find cute clothes for me and fun kids clothes as well, great prices! Brand names, like new items! read more

We Love shopping here! They Always have cute clothes and really nice employees! We had a lot of fun shopping here

Always find a good deal. Love the shoe and purse collection. Always find stuff for my granddaughter

Fabulous clothing options and very nice brands. Reasonable pricing and friendly service:) I will definitely be back!

Best place ever! Workers are excellent found so many cute clothes and such great prices

I love the variety and quality of the clothing thank you! :). Cat was awesome in service and helped out with figuring out pricing.

This was my FIRST experience with selling items. I had a brand new pair of rain boots and a lovely brand new set of lingerie with the tags attached. I am a smoker and had just smoked a cigarette before entering. The young lady kept smelling and smelling my items! Then she SHOVED them in my bag and said that they smelled! I returned to work and asked my colleagues for their opinion. THE BOOTS SMELL LIKE RUBBER!! The other item also passed the sniff test. It was the tone and attitude that bothered me the most !! I will happily give my items to charity as I should have originally. read more