Horrible service - the worst I have ever experienced and it was so bad that I signed up with yelp to be able to comment on my visit. Took more than 40 min before they even brought water, did not check in if we need anything, brought no plates or silverware with the starters, were very slow to refill softdrink. Lots of staff present but totally inattentive. Restaurant less than half full. Waitress not to be found over a prolonged time. Honestly, I don't think it was only our waitress's fault that we had such a horrible experience, I think the main reason is total failure of the management and staff oversight. read more

A few things can be said about this location, not any of them good. First, the men's room looked and smelled like a bad gas station restroom that would cause me to never stop there again. Extremely Nasty! Second, the food order took a very long time to come to the table. Third, the staff didn't care to inconvenience you when asked for refilling items on the salad bar. Additionally, instead of choosing an open path, they struggle to get through the waiting crowd to get to their tables. Finally, my daughters kids meal had plastic fried into her chicken tender. Thankfully, I know she chews good. The server took the chicken to the manager; however, she evidently didn't care. The manager never came out and made no concession on the bill. Will I return to Ruby Tuesday in Elizabethtown, KY? Nope, and I hope you don't either. read more

Ruby Tuesday - Plastic cooked into the food. - Burgers Near Me - Elizabethtown, Kentucky

See all

It's Ruby Tuesday. It is what it is. You go there for Americana, not five-star cuisine. Still, it's probably the best salad bar around, and you know that it'll be fresh no matter what store you go to. Staff here was friendly and fun, food was good, and the Key Lime Cake (yes, not pie, CAKE) was actually the perfect little pop of flavor to finish off the meal. read more

Parking lot is empty, decided to give it a go anyway since we love the salad bar. They changed the menu, no longer offer the salad bar trip as one of the sides, it's just a $5 add on. Needless to say my car will be one of the empty spots next time read more

I hate to post such a negative review...however, 2.5 hours for burgers and pasta, which came out cold accompanied by non existent staff. My husbands "avocado" sandwich had maybe a tsp of avocado. When you're paying $11 plus for a sandwich and fries, I expect it to be somewhat decent. The salad bar was good and the manager began to serve us as our waitress ignored us for an hour. They comped chocolate cake for our experience but sadly, we won't be back. I have always loved Ruby Tuesday's but perhaps our experience was due to the lack of staff and poor management. On our way to e town, I noticed the 2 star rating and bad reviews but I decided to give them a shot....silly me. read more

Food was good, wasn't too busy when me and six other friends got here. What earns five stars is our server Amanda! She was amazing and patient with us. Got everything right and had a smile the whole time. Thank you Amanda! You represent very well read more

Went in this evening withy wife. We were seated promptly an our order was taken in a timely manner. My wife had the Bourbon salmon and i had the ribeye. When our order came it the first thing In noticed was the steak was not the shape of a ribeye and. Lacked any caramelization. I took two bites and after chewing nothing it gristle that was totally tasteless I stopped eating. Spoke with the manager and told him the meat was not a rib eye, it was tasteless, and it was poorly cooked. The manager offered to provide a new steak, but it was too late. He did comp my meal. My wife was very pleased with her order (hence the 3 stars). It is going to be a long time before we go back to this restaurant. read more

Absolutely the worst and I mean the worst experience I have ever had in my life! We get there around dinner time and we were excited because it didn't seem busy for a Saturday night 2/12/2022. We walked in and we were behind another couple that had been waiting. They get seated and it's our turn. We have a a party of five. Going to the table I knew right away that it was going to be a disaster. There were 6 tables on the entire floor with guests including us. There was approximately 5 tables that were never bussed the entire time we were there. We ordered our food and got the salad bar as well. The salad bar was a 5.99 joke! Veggies frozen to Containers low dressing looked like mold on the bits of ham. The we waited 45 min for food that was over cooked and made wrong. I overheard our server mention the manager was cooking the food because the cook no call no showed. Also our server was probably the most incompetent person I've ever had the displeasure of interacting with. Brings refills but leaves old mugs on the table. Then gets snippy because we left low tips. Out of 5 of use he still made 20$ and still had the balls to mumble things under his breath. I'll be honest this RT needs to be blessed burnt down and rebuilt. Idk what happened to this place. When it was first opened it was amazing. Now it's amazing I get listeria or some other food born illness. read more

I've tried to order carry-out from this location on two separate occasions. The first time, after being on hold for about 5 minutes, I was told that it would take 2 hours. I politely declined and chose another restaurant. The second time I was placed on hold for upwards of 15 minutes. What made it worse was that it was clear someone was picking up the phone and placing it back on hold quickly, hoping I didn't notice. I think the phone starts to ring on their end when it's placed on hold too long and picking it up resets the "timer". Either way I wouldn't recommend. I understand if your location is busy, but based on previous visits and other reviews that doesn't seem to be the case too often. read more

Don't! First impressions are so important and the first thing you see is the very messy salad bar. There was food scattered all around the counter and outside the serving bowls. We were seated in a booth. The table was sticky needed to be cleaned. The tables adjacent to us were also dirty the entire time we were in the restaurant. Menus were dirty. We had ribs which were marginal at best. The other person in our group ordered chicken Parmesan Mac and cheese. The Mac and cheese had no flavor and the chicken was not cooked. Our ribs were not hot, but the cole slaw was. We didn't eat it. Waiter seemed irritated that he was serving tables. And don't ask for bread. "They don't have any." Go some place else! read more

Amazing service from a waitress named Sabrina! She was absolutely amazing, and she accommodated each and every little thing to her best ability. I HATE going out to eat after my weight loss surgery due to all the questions I have to ask, but Ms. Sabrina, although new, answered everything I questioned. The food was amazing, but the service was the best I've had since being in KY. (: read more

Talk about landing in a place with everything wrong with it. Came here to Kentucky for training purposes and stayed in a hotel nearby. When me and couple buddies spotted the Ruby Tuesday we picked that over Texas Roadhouse. Worst mistake in coming here. First off, the cooks were all complaining because people were still coming into the restaurant. Second, they forgot bacon off of my request for a "Bacon cheeseburger". Last but not certainly not least I asked for medium rare turned out to be more like medium raw. The environment here after 830pm is horrible. You can hear most of their employees complaining about costumers coming in. If anyone comes here to Elizabethtown, Kentucky stay away from this Ruby Tuesday. read more

I walked in and there was an obvious wait. I waited patiently for about 10 minutes for them to acknowledge me or at least take my name down. The hostess stared at me like I was the most horrific person she's ever seen and ignored me. I walked out. This place judges and profiles people and everything about it is garbage. read more

We stopped at this Ruby Tuesday while passing through town on a trip. The salad bar that RT is known for was pretty sparse and not well kept. There weren't many people in there so being busy wasn't an excuse. Food from the salad bar was on the floor and needed to be stepped around while making your salad. Our waitress was very friendly and did a great job but our food took a really long time to come out. I ordered the California turkey BLT. I actually expected turkey to be the main ingredient of this sandwich but it would have been more accurately described as a lettuce tomato sandwich with a couple of very thin slices of turkey. You honestly could not even taste the turkey it was such a small amount. I would definitely recommend skipping this restaurant and eating elsewhere. read more

Ruby Tuesday - This is a California turkey BLT, not much turkey - Burgers Near Me - Elizabethtown, Kentucky

Excellent food, excellent service from Jess, and a great evening! Even when we had a small issue with a food item, it was instantly taken care of & taken off the check. read more

Staying in Kentucky while taking a break from the road for the night, I decided that Ruby Tuesday is the place to go because the Texas Roadhouse next to our hotel is SO PACKED that you can't find a parking space. The service was good, with the orders placed perfectly and the food arriving at perfect timing. The salad bar I had was delicious, but I was very slightly disappointed with the Spaghetti Squash Marinara. It tasted okay. My mom's tacos were kind of messy, but good. Overall, the restaurant is okay, but I wouldn't really want to come back to this place. read more

This was great! Allie was very helpful and knowledgeable. The manager on duty named Sherry was Awesome as well!!! I will come again!! read more

Ruby Tuesday - Burgers Near Me - Elizabethtown, Kentucky

See all

Use to be a great location now not so much. Not sure if problem is staffing bcause of covid or just bad management. Probably the latter since other establishments are packed with a wait but you can park at the front door at Tuesdays. Not deserving of the 2 1/2 stars. read more

First, I will say the food was pretty good and if you plan to order for pick up, then you will probably enjoy your experience. Previously my fiance and I have had poor experiences with Ruby Tuesday Restaurants but we were given a gift card and thought we would use it. There were several issues with our most recent dining experience: 1. We waited for 10 minutes before we were even asked how many were in our party. 2. My fiance never received a refill during the course of dinner, which was quite long due to the other issues. 3. We ordered an appetizer, the shrimp fondue, but were given the wrong appetizer, the shrimp po'boy flatbread. 4. I had ordered spaghetti squash with my meal and I was given French fries initially. 5. My fiance ordered cheese grits with her meal and was given French fries initially. 6. I ordered my burger without a bun, and it was served on a bun. 7. The cheese grits that my fiance ordered showed up when we were ready to leave and though we were able to bring them home, grits are not a food that reheats well. 8. We asked for additional chips for our shrimp fondue which also did not show up until we were ready to leave. All-in-all this will be our last experience with Ruby Tuesday unless someone else pays, and we get it for pick-up. read more

I'm not going to claim that this is the fastest service or that this is the best place in Kentucky, but I'll tell you: this is as good as you will get in Elizabethtown, Kentucky. The steaks are cooked appropriately. Rare is rare. Baked potatoes are baked at the correct temperature and kept fluffy and moist while waiting for your visit. The wine selection is adequate for an evening of drinking with my personal favorite cheap wine, Bonterra, always stocked. The bar, being one of the few in town, is hopping most nights with a good mix of locals and visitors to the local hotels. This tends to create a rolling atmosphere where moms discuss little league ball with traveling salesmen. Hi jinks ensue. Star deduction for chain failings, not necessarily the failings of this particular restaurant. The fried goods at any RT are poorly executed with a definite off flavor that is indicative of cheap oil that comes solid in a block. The fried items leave a film of disgustingness in the mouth that cannot be cut with any acid wash. Their fresh items are fresh and one should stick with "real" food when dining at any RTs. read more

Been a few times and always great food and service. First time I had the ribs & shrimp combo and both were very good. I recommend the grilled green beans as a side. I also like their burger with the onion strings & bbq sauce. I wouldn't recommend paying for the salad bar. The first time I went there was a prechopped bag salad in the bowls and not much else to choose from. Not worth the price, IMO. read more

Do not eat here!!! I took a baby wipe to the table and it was so dirty!!!! I should have walked out after that, but we gave it a shot. Nasty food & slow service. read more

This was a poor excuse for a restaurant. I walked in, waited 5 minutes behind a small group and never saw a hostess. Reminded me of Walking Dead. read more

I came with a group celebrating a significant birthday. Our group was rather large and only one waitress was assigned to our party. While she did the best she could, our party was too large for one waitress. Our food came in a timely manner, however the quality was less then expected. Our only highlite was the salad bar. read more

Gave this 5 stars based on my expectations of Ruby Tuesday's. I'm from Nashville and eat out a lot. The service was awesome.. very accommodating for our 2 kids with high chairs and car seat. I got the bourbon chicken with sweet potatoes.. Cooked perfectly and very tender. Atmosphere is a little dark but it wasn't distracting so my kids sat down and wanted to eat. Will be back if I'm in town! read more

The food was fantastic and fresh. My steak was cooked just as I ordered, medium rare, which is often the thing restaurants struggle with the most in my opinion. Everywhere I looked staff worked to restock the garden bar and other tasks. My waitress Thrissie was amazing I never waited for a new drink and the lemonades she told me about when I arrived was by far the best lemonade I've ever had. I personally downloaded this app today just to make this review. I stopped in with a friend today and was unsure on where it was located so I looked it up to find its location and saw terrible reviews right below it. It made me wary to even go but I did and I would recommend it to everyone. Please don't let the other reviews keep you from finding out for yourself how amazing Ruby Tuesday's actually is. read more

Food came out quickly. Ribs were acceptable. Service was almost non existent, despite plenty of staff being idle and few customers. They need retraining if this restaurant is to survive. Worst ruby Tuesday experience I've had. No refill on my soft drink was offered. On the positive side, you may be lucky enough to experience the wait staff's classic rock karaoke. read more

Rather slow service. An hour for an order of chicken tenders. Ordered tomato soup and after about 40 minutes waiter said it was frozen. Vegetable soup instead and received vegetable broth with no vegetables. Still no chicken over an hour. Wait staff blamed it on someone else. Endless soup received one bowl of broth. Thumbs down. For this location. read more

Let me start by saying that this ruby Tuesday has the best salad bar that I've ever eaten. I truly love the food. Also, Our server Jessica was excellent! The floor manager was very rude. She was yelling at employees and calling them names and putting them down during the lunch rush. This is very rude and unprofessional. It was so bad that we almost left. Please work on treating your employees with respect and everyone will have a better day! read more

That was by far the worst food and service I have had anywhere in a long time. The restaurant want even busy and it the waiter almost 15 minutes to take our order. First off the 2 items I attempted to order the waiter said they were out of. My husband ordered fried shrimp when it came out it was over cooked and I ordered ribs and the meal was not even somewhat hot. Dont waste your time or money. Better choices elsewhere in Elizabethtown read more

Omg it was so filthy dirty we left after being sat at a half clean table. Even the hostess who set the menus on the table , and didn't say a word when she kept walking had a filthy uniform on. Food all over the floor dirty dishes everywhere. Salad bar looked like a bomb went off!!! Restroom hasn't been cleaned in a really long time Zero stars read more

Good meal and drinks. Good service. Bartender was very friendly and food came out quickly.

Ate there today, the fish was good, onion rings burnt and coleslaw was fair, last trip for me.

I went last night (have been several times before to this location) , it was ok. My husband had some seafood thing drowned in sauce but he liked it. His mashed potatoes looked instant or they had been heating forever because they were thin and sticky. My turkey burger , which I special ordered to death, was perfect! My salad bar underwhelming as usual. Lettuce seems to always need filled or is slightly brown depending on what type of lettuce. No bacon bits, what the hell? Love their croutons but their salad dressing always seem to have food floating in them (I know that's the customers but fish it out once it awhile). Brought my own dressing, like I said not my first time there. A solid fine at a chain resturant. Server was ok , got my burger right but slow to refill tea and pick up the check. So a rave review of OK, you can eat , survive and you didn't have to cook it. read more

Iced tea is cloudy. Lemon looked used. I'm beginning to see why this place wasn't crowded. It took our waiter a long time to acknowledge us and take our drink order. My steak was overcooked and the mashed cauliflower was disgusting. The best part of the meal was the steamed broccoli. read more

We went because the motel said we would get a 10% discount on our meal. We confirmed this with the waitress before we ordered. One of us ordered a Grey Goose vodka with a splash of tonic. What was delivered was a glass of tonic and ice a maybe a splash of Grey Goose. $3.00 up charge for a vodka that couldn't be tasted. When we asked the waitress for water we heard about droughts in Colorado and excuses about why it is necessary to ask for water. The manager with a bad attitude wanted to fix things by arguing with us. The bill came with no discount. Why go to a restaurant where they don't listen to your order and don't deliver what is promised. Last Ruby Tuesday we will visit. read more

Not the worst place I've ever eaten, BUT here goes Lol. We ordered 3 soft drink and 1 beer, it took nearly 15-20 minutes to get just ONE of our drinks, when the beer arrived it was nearly already warm. Our food took about 45 minutes and still when it came out we didn't get all of it. Our bill was over 50.00!! And our food was not worth it my steak was bland and dry. read more

Happy to find a restaurant open "late"--especially since we forgot to reset watches when we crossed into the EST zone. Enjoyed our cold adult beverages and a later supper. The Coastal Trio was enjoyable and the salad bar is among the best ever. No room left in our tummies for dessert. We were seated in the bar, which was a bit louder than we like---but we did arrive late and there were very few diners read more

We got here on a Sunday before the crowds started arriving. Even though the place was very dirty with food all over the floor, the salad bar was great. We ordered ribeye steaks. They were cooked perfectly and were really good!! I would have given them a 5 star rating had the place not been so dirty. read more

My wife had never been to ruby Tuesday before so we stopped in and placed an order. I ordered an 8oz sirloin with Asiago cheese and crunchy shrimp with sweet potato fries and sautéed mushrooms as the sides. Wife got the same thing except she ordered a 6oz steak and her sides were mashed potatoes and macaroni and cheese. We started off with a drink each and some shrimp fondu with chips. We were done with the fondu and our drinks and 10 minutes later my wife had to get up and found our waitress sitting at the bar, told her we need two more drinks. My wife came back and sat down and a couple minutes later the waitress came with our food. Let's say I have had bigger burgers at McDonald's that actually looked better than this meal that ruby Tuesday tried to serve us. The waitress left and came back with our drinks. We told her to keep the drinks and the meals. Paid for our other drinks and left. The manager said since we are not paying for the meals did we want to take them home? We said no because if we were not going to pay for them and eat them why would we take them home? We will never and I mean ever go into another ruby Tuesday! If I were you I would do the same!! read more