3 of us went tonight to take my mother-in-law out on October 4, 2023 at 6:55pm in the Clermont, Fl location and waited until 8pm to get our entrees. The entire time we only got 2 waters and 2 mixed drinks, the server stopped by twice in the entire hour and let us know our entrees would come out in 5 minutes. 15 minutes later (at 8pm) my mother-in-law was so hungry she had to leave and I let the server know we couldn't wait any longer for our food. The servers were respectful, however but the way the manager handled the situation was extremely underwhelming. She brought the manager who didn't seem apologetic or surprised about the wait, and didn't even care to provide any explanation for the wait (restaurant wasn't even busy). He just said "ok" and removed one of the items from the bills and we paid our bill and left. It was an absolute failure and disaster of an evening as we had wanted to take her out for a nice night out since she likes the food here. I hope this serves as a warning of caution for anyone wanting to give this place a try. read more

Food is always great a well as the salad bar and tge foid is served relatively fast. It's the service that is horrible. It is always very slow getting waited on and not getting back to check on refills. read more

I would rate the food quality and taste as average. Overall, nothing to write home about. Server was pleasant but missed the mark on a couple of things. My son enjoyed the half-pound bacon cheeseburger. I had the turkey avocado bacon burger. The turkey burger was ok but it was on the dry side. I think they use extra lean ground turkey because that is what it reminded me of (both texture and appearance). In addition, my burger was missing the standard condiments: lettuce, tomato, onions and pickles. Didn't realize it until I was halfway through and I'm sure it would've helped make it taste better. We ordered a side of ranch for the fries but the waiter forgot it. I flagged down another waiter who said he would take care of it but didn't. Ultimately I asked our waiter again and he brought some. We were not offered ketchup for our burgers or fries so I had to ask for that as well. Not sure if that is the norm here. The salad bar was pretty basic. I wish they had feta cheese as a topping. It's possible that I missed it but I only saw shredded cheddar. The biscuits were promised early on but due to apparent snafus in the kitchen, we did not receive them until after our meal. I asked a few times throughout the meal but they weren't ready until about 45 minutes later when we were done. Our waiter was nice enough to pack them to go for us so that made me happy. They are yummy little morsels so make sure you try them. P.s. If a manager comments below that I should email my comments to guest services so they can learn more, thank you but I really don't want to take more time to do so. However, you may copy and send my comments if you would like. read more

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Terrible restaurant, after being seated we were told they were out of all types of hamburgers and fries. The serving staff weren't advised of the problem by management until after drink orders were taken. We were a group of 8 and 2 of our meals were cold when brought to our table. We had free desserts through the reward app but even though there were supposed to be free our bill reflected a 2.99 charge for each dessert. We have been there before and weren't pleased, but decided to try again, BIG MISTAKE. Temporary manager offered no compensation, this franchise in Clermont should be avoided. read more

I saw the waitress twice, during a not so busy lunch hour. Once when she took the order, someone else brought the food to the table, and again to bring the bill. I mentioned that the ribs were tough and not very good. She asked if I'd like to tell that to the Manager. He came over and basically tossed a card on the table and said that's for a free hamburger with no apology or regret that I didn't enjoy the meal. At this point I was a bit annoyed and said fine. Then the waitress brought the hand-held billing unit to be signed. The tip started at 20% then 25% and other. As I was verifying the bill I noticed that the tipping percentage was on the total amount of the check including the tax which boosted the cost of meal even more. By-the-way the card the Manager gave me was expired in 2020! I won't be going back read more

Very disappointed in Ruby Tuesday in Clermont. We've eaten here before and enjoyed it. However, It's gone downhill. I checked the website before we left home and saw the salad bar was included with the meal between 4 and 7 pm. The server insisted this ended at 4 pm. I thought maybe I read it wrong. However, when we got home, the web site did say the salad bar was included between 4 and 7 pm. Also, the food was truly tasteless. They lost a steady customer because we were ripped off and served horrible food. Would not recommend this place for anyone. read more

The salad bar was mediocre and unorganized, interior and pos systems are outdated and unappealing. Great menu, but the actual meals are vastly different from the photos and descriptions on the menu. Understaffed and overall needs an overhaul. read more

This is a dirty place and the food is old and dry came out the dump with a stomach ache. The service was horrible don't waste your money here. I had to give it a star in order to post but I really give it a no star read more

Our Sever was Ben, he is great, he made suggestions, and we got starter, which was amazing. His AGM Ray came buy to see if all our needs were being met. He told about the Toys for Tots campaign, and my husband and I happily donated. Ruby Tuesdays is a great place to bring the family and there is something for everyone. The salad bar was fresh and full of new selections. The dinning area seams cleaner than it was in the past. We look forward to our next visit. read more

My husband and I had an excellent experience at this location today. Our food was served timely and was delicious. I had the bourbon salmon with broccoli and mashed potatoes and my husband had the pasta with broccoli. Our server, Dawn, was helpful and courteous. They offer specials and the pricing is very reasonable. If you haven't been recently you should give them a try. We will certainly be returning. read more

I ordered the Crispy Chicken Mac 'n Cheese to go. I usually order this when dining in. What a big difference from dining in to ordering to go! There was no sauce whatsoever on the chicken and the cheese in the Mac 'n Cheese was very runny. I called the establishment several times to speak to the manager leaving my phone number and email address each & every time several days in a row including the day of ordering. No one ever returned my calls or got back to me. This is poor business management! read more

Ruby Tuesday - Extra Crispy Chicken Mac 'n Cheese - Burgers Near Me - Clermont, Florida

So we usually enjoy RT but after they quit giving those delicious biscuits we went a little less. Then this happened - let me start by saying that RT has one of the best buy $50 GC get $15 dollar bonus card. But the bonus card is so limited! We went on $5 garden bar day so couldn't use bonus card. And Hubby got the fajita which was a joke, nothing like what you get elsewhere & since that is a limited promotion yep can't use bonus card. He also ordered chips & queso & sent it back. I took a picture of what the picture is on the menu & the queso actually came out in a little silver bowl like the one the tomatoes are in. We do really enjoy the salad bar & the numerous selections. Just questing some of Ruby Tuesday's decisions. read more

Ruby Tuesday - Burgers Near Me - Clermont, Florida

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Our server Skyler made our experience at Ruby Tuesday's unforgettable! Will definitely be coming back.

I'm very disappointed with the handling of our larger party a couple weekends ago. We called ahead and let them know we'd be eating there with 15 people. We had four families from our soccer team and showed up at 1:30, the tail end of the lunch rush. Upon arrival we were told we had to sit separately all in different parts of the restaurant for various reasons. Scheduling, food dropping times, another large party (that never showed up), Staffing etc. It just felt like we were lied to and the reasons didn't make any sense to any of us. Anyways we were hungry and had hungry children so we sat the kids together and two adults had to go with them then the rest of the families were sat in a different area of the restaurant. The most peculiar part of our visit is the area surrounding the children had ZERO other people in any of the tables or booths - just bizarre! Food was good, our server was nice and attentive though. read more

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Let me start with the server was awesome! She was kind sweet attentive and understanding. That being said I prefer my fruit garnish in drinks to not look like someone already chewed it up. According to Chris the manager and John- who I assume is the regional manager- this is the new normal. You have to request the fruit not be juiced in your drinks if you don't want them to look like the attached. If you have a problem with this Chris's response is to contact corporate while he shoots dirty looks at his employees or uses bullying tactics. read more

Ruby Tuesday - Freshly squeezed orange- or someone wanted a bit first? - Burgers Near Me - Clermont, Florida

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4 stars to Ruby Tuesday for having a clean restaurant, bathroom, fully stocked salad bar, great service and delicious food! I walked in right smack in the middle of a dinner rush, was seated right away, and met our great server,Keila A. right away. Up first, our appetizer, the Southern Sampler. That dish featured 4 juicy meatballs in a BBQ sauce, Pimento Salad with Ruby Tuesday's flatbread seasoned crackers and Bacon Deviled Eggs. The eggs tasted salty to me,but I usually don't salt my food, otherwise, everything was delicious. Entrees were next, 1 Full Rack of Honey Bourbon Ribs w/ onion rings,1 Triple play, that includes ribs,chicken tenders and fried shrimp,and 1 New Orleans Seafood plate. I'm lucky I was able to snap pics, the food was inhaled!! read more

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Food is good for a chain restaurant. Love the Salad Bar, always Excellent Service. Crowd tends to be older. Shout out to Zach who took care of us today.. On Point with his service and I'm an ex-waiter so I know what to look out for and what I expect. read more

This location was kinda dark and dinghy. Table service wasn't swift. The garden bar wasn't refilled when items were emptied, checked a few minutes later & containers still empty. And, there's not 55 items on the bar as advertised. There's better locations available to visit. read more

Ruby Tuesday - Burgers Near Me - Clermont, Florida

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Very disappointing salad bar... cheap ingredients... diced beets, dices ham,canned artichokes, chopped eggs, not worth $10.00. If you drink wine the happy hour is also not worth it..only $1.00 off house wines...really... thats why their bar is empty...$23.00 for a glass of wine and a salad really at 4pm happy hour...the service was excellent and the atmosphere was warm and welcoming..next time I will get the steak... read more

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Poor ole Ruby Tuesday has taken a nose dive...! We ate dinner here regularly and then had stopped for a year or so. Now my Rib Eye ordered rare was cooked on a skillet and bathed in butter. Not the way it was a while back, nice red piece a meat. What caused this change? in the wrong direction in my humble opinion. By the way the salad bar was not a disappointment which is one of our reasons to visit this restaurant. read more

Want to do a shout out for Tori. She made our lunch special! The service was excellent and she made us laugh (in a good way).

Our waiter 1762 Joshua M was extremely friendly and very competent and accommodating. We would not hesitate to have him again. Dana and Sandy Strall. read more

This place is so good I don't know why it's not busier! They have an unbelievable special all day on Tuesdays right now. Burgers, chicken sandwiches and blackened tilapia sandwiches with fries or tots for just $5 each!! I love the tilapia so much I order 2 of them! It's a bun with a full size tilapia hanging out both sides, lettuce, tomato, onion and pickles. Best fish sandwich around! Sometimes on my 2nd one I leave the bun and just eat the fish like a meal. Fries with my first order, tots with my 2nd. You can also add on their great salad bar, but salad bars still worry me with the virus around. Note: if you go for a $5 sandwich, don't just tip 15 or 20% of that. It's just as much work for the server whether your meal is $5 or $20. Be fair. BTW the fish sandwich is not listed on their paper Covid shortened menu. just ask for it! read more

This place has lower their quality and quantity and prices has gone high. The salad bar was dirty, some vegetables were not fresh. The food was tasteless and the service was subpar. The bathrooms were horrible, two toilets out of service and the third was without toilet paper. For the $84 dollars spend there, I would have eaten like a king at Longhorn. read more

Giving our server Jesus and the Manager Woody a 5* review. They both were extremely friendly and attentive and our food came out super fast! Salad bar was fully stocked . Renovations coming soon according to Woody so hopefully they will pick up biz. Place was very quiet for a Friday night. We left full and happy read more

Gave this one a second chance and was grossed out more than the first time. This guy sneezed three times while making drinks. Disgusting under any circumstances but curious if having a mask is company policy or if he could be carrying/ spreading COVID? Hopefully if the latter - the alcohol will kill the virus. I don't think this restaurant has competent management. read more

Ruby Tuesday - Bar - Burgers Near Me - Clermont, Florida

Server seem to be new she kept apologizing about everything which I don't think was needed because she was doing fine. The mozzarella sticks came out hot & crispy. On the other hand the entrees seem like sat under the hot light till they finally realized they needed to be delivered to us. Food was average probably would of been better if it came out hot. The biggest turn off is how dirty the salad bar looked. Glad this is not my Local Ruby Tuesday. read more

went for lunch time salad bar and an upgrade of cheeseburger sliders without buns to fill up for the rest of the day. It was my second time in ruby Tuesdays and I went because of the salad bar. Some of the veggies were a bit outdated but overall the offerings were fresh, good looking, and the staff attentively replaced missing pieces of the bar. The waiter was friendly and quick (granted the restaurant was almost empty). The only objection I had was the repetitive "are you doing ok?" Every five minutes when the personnel sees I'm in the middle of my lunch. Bathrooms were clean (which is always a plus) and I was in and out of there in 30 minutes. 4 star for the slightly annoying "checkins" from the waiter and some of the veggies being clearly old, yet served anyways. read more

This place used to be great. Not anymore. Last few times I've been to this location, service has been trash. Slow service, bartender Benjamin is smug/rude and has zero sense of urgency. What a shame. read more

My first and last visit ever to this place. We were in there about 2 weeks ago. We stood at the front waiting for someone to greet us and seat us. Waited 10 minutes all the while an employee saw me and was talking in her phone and using a sweep broom going over the same place again and again. A couple came walking by her and said we're leaving since we have waited for 30 minutes and no one has taken our order. She looked at them and didn't say one word to them and mumbled to herself..,okay. (She was thin with black hair that wa died purple at the ends. ). They asked to speak to the manager and this girl just stared at them and didn't answer. They were fed up and walked out. She came over to me then complaining about the couple that just left then said oh, do you wanna sit. As I walked through the restaurant about 60% of the tables had dishes on them. No one was bussing the tables. Finally a waitress came over, talked to the gal with purple hair and asked her what was wrong with her. Again this gal mumbled. She even asked what happened to the people at the table, the purple hair gal lied and said oh they just walked out. Our order was taken. Waited for our food. The whole time we waited then ate that gal kept brooming the same area and talking (either to someone on her earbuds or to herself). The most unprofessional people I've ever seen. I won't ever go back again. Someone needs to fire that girl. read more

we stopped here last night at 5:30 pm we walked in and 3 couples were waiting to be seated no one helped them so they left after 10 minutes we got seated 5 minutes later couple behind our table had been waiting 45 minutes for there food we waited 35 minutes before we left with no food another gentleman was waiting 30 minutes for a box short staff no regular manager, one was called in from another place no one seemed to care and voiced their opinion saying so worst place I've ever been to i told manag ement if you can't please customers you shouldn't be opened at least 20 other people said same no one spoke up until I started to voice my opinion will never go to another ruby Tuesday again SHAMEFULL read more

No my favorite restaurant, but I frequent it a lot because of location and friendly staff. I do like their Grilled salmon. I don't care for their cocktails - never seem to be made to my liking. I also like their salads and appetizers. The grilled zuchinni is wonderful and I love their guacamole. I'll keep coming back but it's not my top choice for eating out. read more

We had dinner there today and will definitely go back. The service was great. Our waitress was attentive to our needs. Th salad bar was fresh and plentiful. We had Asiago peppercorn steak, grilled zucchini and broccoli and all were cooked perfectly. Our drinks were never empty. The restaurant was clean and atmosphere was welcoming. I can't say enough good things!!! read more

Ok so i LOVE the food here (please get grilled zucchini) But if your trying to get food quick because your in a rush, this is NOT the place. I had to wait 45 minutes -1 hour just for the food to get here. read more

We used to enjoy this restaurant, but it has been continually going downhill. Tonight is a prime example. My husband had a coupon for free hamburger for his birthday. We ordered ice tea and coffee. After ten minutes we got our drinks. My husband asked for cream. Server did not return for another ten minutes. We asked what happened, as coffee was now cold. Told us no one knew where the creamers where. What?? Okay, now hamburger and grilled chicken sandwich delivered. Both were cold. No employees in sight for quite awhile. Husband went up to bar area. Server came and said he would send manager over. She came and said she put it up for delivery immediately after being plated. We said, but it was cold. Her response was it couldn't be. Asked for boxes to take home to microwave. She then gave us bill without the free hamburger taken off. Had to point it out again. She came back with revised bill, said Happy Birthday and goodnight. So, yes....Happy Birthday.....NOT!!! Thanks Ruby Tuesday for a very unpleasant experience and cold meal reheated in microwave! NEVER AGAIN read more

Last minute decision and a very good one. Tried a couple things we'd never tried before and both were excellent. Salad bar put of some things was only complaint. And 1st time dinner wasn't brought while we were still eating our salad. read more

Ruby Tuesday - Smoky Mountain chicken and broccoli - Burgers Near Me - Clermont, Florida

Ordered for delivery... kids pizza was missing. No strawberries on the cheesecake. No dressing for the salad. The chicken for the salad was burnt. The Cajun shrimp pasta was good flavor wise but the portion size for the price was.... Incredibly disproportionate. Quite disappointed. read more

I asked my parents what they would like for dinner? They said how about the salad bar at Ruby Tuesday's. So off to restaurant we went. We were greeted right away and seated. The waitress was very sweet and attentive. Both my parents had the salad bar as a meal while I had the salad bar and a burger that was cooked to the temperature that I requested. The baked potato was ok but not piping hot. My wife had the veggie trio paired with the salad bar. She liked the veggie trio very much. Now the salad bar is where things fell apart. First let me begin with the restaurant was not very crowded. The 4 lettuce bowls needed to be refilled along with many of the other items such as chopped nuts, bacon, eggs, spiral pasta salad, croutons, and just about all of the dressings needed to be topped off and wiped clean. We have been here before and have not had this experience. So for tonight we will call it disappointing and only 3 star worthy. read more

Haven't eaten at a Ruby Tuesday in years due to Covid and figured we'd give the restaurant in Clermont, FL a try again. Ordered ribs, chicken fingers and crispy shrimp with fries. All three were very good and the fries were fresh and crispy. Our server, Karina, was excellent. We'd definitely eat there again. read more

My husband wanted to give me a day off from cooking and since we had the buy one entree get one entree free we ordered to go. The philly cheesesteak sandwich looked good, what a joke, The beef was almost burnt, shredded and I found one piece of burnt onion and maybe 2 pieces of mushroom. Believe me when I say don't go by the picture. My husband ordered one and so did I. We also ordered a appetizer of cheese fries with the bacon and it was listed as an entree and they only took off the $8.99 not the $13.49 for the philly cheesesteak sandwich. The fries were cold and soggy. I always carry insulated bags in my car and the food went from the kitchen to an insulated bag in my car and home in 18 minutes. We always used to get food from the Clermont restaurant but unfortunately their food has been going down hill very fast. Believe me when I say I won't be going there anymore. read more