Great birthday parties combined today celebrated at Ruby's ! Nice quiet atmosphere, great service , salad bar , all food came out quick and correct. Amazing attentive waiter ! read more

Ruby Tuesday - Trio sampler - Burgers Near Me - Big Rapids, Michigan

Great food, excellent service. Perfect place to meet my kids and grandkids for lunch. Restaurant was comfortable for the adults and under 10 year old kids. read more

Far cry from what this resturant used to be. Last 2 visits both not worth the money. Last visit the seak was cut so thin there would be no way to cook it anything but med well or well. And very small portions on sides. This visit went back to one of my favorites- the New Orleans Seafood. Old presentation on the rice bed was much better and it is now a single piece of fish instead of 2. And zucchini beside it kind of existed. Plate itself needs to be 1/2 this size for the limited size of portions read more

I dislike doing this, but after thinking about it for several days, the wife and I went there for Valentine's Day dinner and were very disappointed we have eaten there since they opened. My wife ordered the rid eye steak with zucchini and baked potato, the ribeye had so much connective tissue it was almost impossible to cut or eat and looked to have been steamed rather than grilled. the zucchini was greased covered and tasted the same. My salmon was undistinguishable and so overcooked I did not even take a bit. We did talk to the manager about the poor quality of the meals, he just made all kinds of excuses but covered the bill, we came home and each had a bowl of cereal, and went to bed. Happy Valentine's Day RT'S read more

Haven't eaten at a Ruby Tuesday in quite some time. I have to admit I was pleasantly surprised. Although the food wasn't spectacular, it was better than I expected. I had the Philly Cheesesteak sub with tots and an add on salad bar. The salad bar was fresh and included plenty of variety. I wasn't real impressed with the "cheese" sauce on the sandwich. Would be better with some melted provolone. Service was friendly and prompt and resturaunt was clean. Overall was a good meal for the money. Would go back for sure when in the area read more

Been many times and only had one less than amazing experience. Great management, staff, food, and the salad bar is always fresh.

My husband was really craving Ruby Tuesday, so I reluctantly agreed to go. About six months ago, we had visited and witnessed the manager, Jeff, yelling at the servers. That experience left a bad impression, and I told myself we wouldn't return. On the way there, I thought surely he wouldn't still be working there yet, to my surprise, he was. While our server was wonderful and the food was good, I couldn't help but feel disappointed and disgusted that the company continues to employ someone who treats their staff that way. It's disheartening to see a workplace tolerate such behavior. read more

We had the blackened fish sandwich and fries it was delicious. The fish fillet is huge it hangs outside of the bun. Since then every Tuesday we either eat in or order out for this delicious sandwich. Two different times they got the toppings wrong but corrected it immediately so I was good. As long as they keep this sandwich they will have our business indefinitely! Server was very nice and accommodating. read more

This location in Big rapids has really went down the drain.Visited on June 18, 2025 after over 3 years.The quality of their ribs(boiled and covered up with sauce) their rib steak(a grissley mess) their appetizers (right out of a VERY low quality frozen box, are tiny, are very high priced(at least at the local bars the owners "MAKE THEIR OWN", prices are fair and they give you large portions) We ordered the 3 mix and match for 4 old seniors and barely had enough on their "so called PLATTER".Waitress felt bad because she suggested it... We were VERY disappointed we could NO LONGER get a trip to the salad bar with our full meals for "only a few dollars more(like 4 years ago. Certainly NOT going to pay their NOW asking price. Guys had 1/2 rack, rib steak and fried shrimp combo at a whopping price of 27.99...It was the money, but except for the fried shrimp..VERY disappointing.Ribs were most DEFINITLY brought in "already pre BOILED and then reheated with sauce choice.TERRIBLE, steak was paper thin and very grossly,lots of soft tissue fatty inbetween whatever meat was there. My friends chicken breast over sauteed onion and portabella mushrooms was very DRY and very small(even for a 86 year old tiny lady.It was not even 4 oz. I bet...with TINY shrimp on top. What has HAPPENED to this RT location? We have visited for YEARS, and now we each met there(drove over 45 minutes each to meet for what WE Thought would be a good meal.I did, enjoy my New Orleans tilapia selection with now TINY shrimp and maybe a "1/2 a C. of plain rice...(again, skipping...Seriously? Rice is cheap. I would suggest the owner of this franchise "do a very serious revamping of the quality, grade of the food products brought in.You are on the LOW end from years ago. I can get better qwuality meat, appetizers, all of it, at a local bar and grill. Its notright that our total bill(no alcohalic drinks, two waters w/lemon slices and two soft drinks...Totaled $125 dollars, and we werte ALL so disappointed and will NEVER return...The only delight was our server, a nice young lady.We did give her a 25.00 tip for our time.(only one hour and 15 minute visit...But "why take the BAD quality of your food out on "her"/ Go back to "making your own ribs, tender ,non grissly steaks and "how does one dry out a chicken breast if they are a chef??? My 13 year old grandaughter makes a perfect chicken breast! Go back to REAL cooking.Start making your Appetisers from REAL fresh whole mushrooms "that YOU dip in batter and fry.NOT popped out of a VERY LOW quality boxed frozen package. Word of mouth is EVERYTHINg..I've already mentioned our visit to three people...not a good review...And there were 3 more people in our party who I "bet are passing the word on..So sad! STAY away from This Big Rapids Ruby Tuesday....Hopefully ALL locations aren't doing the same...Pre cooked boiled ribs, just warmed and covered with a sauce...Oh, the dry rub version? There was NO rub...Just unflavored boiled meat.Good thing he got a side od sauce on the side to dip.Certainly NOT the Ruby Tuesdays of Years Past!..Food looks NOTHING like the "marketing photos on the menus. So a "special day out...was all but tasty. Oh, would it really hurt your profits to "put a bit more rice on the tilapa plate? Or add more pieces of Boneless wings, bigger REAL fried mushrooms to your mix and match platter? Go to other chain restrurants(red lobster, Longhorns, and COMPARE their "quality steaks, ribs, serving sizes to YOURS.Same pricing on the average, but FRESH Foods, Tender high quality meats, succulent Chicken breast entrees...HUGE appetizers from SCRATCH....Stay away ! read more

Dani, the bartender, and Brianna, the Assistant Manager, are pretty much the reason why we love coming to Ruby Tuesdays. They are always so happy and positive and genuinely care about the customers. We love both of them , please give them a raise if possible. read more

Ashley in Big Rapids was awesome! She was very kind and friendly and professional! And she was always smiling!

Service not bad. However cooks on phones in kitchen the touching food directly into plates with bare hands no utensils. Some fry food way over cooked such as Coconut shrimp platter. Even the manager handled food with her bare hands. Hmmmm A bit shocking. Guess Food Handlers Certs don't stick or mean anything. Employees on phones texting instead of taking care customers. What has this world came to. read more

I can understand why a lot of chain. Restaurants are going out of business. I am really shocked at this one is still even around. Several months ago a group of us at work decided to go ahead and order lunch from here. Several people got burgers and tater tot's if you got the chicken sandwich and tater tot's, and I can't even say how disgusting the food was I don't have the words to even talk about how bad the food was. First off, the burgers were not even fully cooked. They were still pink in the middle, the chicken breast that they use while they are nice and thick. They are not appropriate for a sandwich. They were so thick that they weren't even cooked all the way through. Generally tater tots or crispy on the outside and nice and moist on the inside. The whole tater tot was mush. It's like all of our tater tot's were soaking in water after they were cooked. I don't even know what to say about the service it was subpar. It just took me so long to post this but I think everybody needs to know just how poor the food is here. This was the first and last time all of us ate here. No one should have to eat a meal like this and we didn't. read more

It was excellent service, delicious food, nice big windows, clean atmosphere. If you get the funnel cake without ice cream it is dry so I would not encourage that. I think it would be nice if there was more modesty with the waitresses. The ones I saw had extremely form fitting tights on. I would go there again. read more

This crab dip was so delicious with the flavored tortillas. The chips had a seasoning on there that maybe me go hmmm the entire time it was such a good flavor contrast with the dip. Highly recommended read more

Ruby Tuesday - Crab dip with Tortilla chips - Burgers Near Me - Big Rapids, Michigan

I have to say, my recent visit here was top notch! They were crazy busy (Mothers day). We stopped here while traveling. We sat at the bar (with no wait). Our bartenders were great. Not only did our drink and food come out much faster than expected. Our bartenders maintained great attitudes and were very entertaining. Anyone could see they were struggling with being short staffed and busy. Thanks for a great visit for a few hungry travelers! I would stop again. read more

Very few vegetarian options, if you're a vegetarian I suggest ANYWHERE else in town. Most other places have more options. We asked if we could get macaroni and cheese and even that is "prepped" with bacon in it and that's a no go. We settled on the primavera and garden bar. The garden bar was stocked with vegetables that must also be "prepped" ahead of time. Like days ahead of time judging by the slimy baby carrots, brown lettuce, and not so fresh tomatoes. The primavera was edible, would be much better with some roasted garlic and salt. My husband ordered a burger with no tomato or pickles but wouldn't you guess it, it came with tomato and pickles. Then we weren't able to get dessert because the major seasonal dessert they are advertising, pumpkin swirl cheesecake, just got off the truck and was still frozen. The waitress did a good job, she was attentive, kind of. We had drinks. For over $40 I think we could've done better somewhere else. read more

Ruby Tuesday - Primavera - Burgers Near Me - Big Rapids, Michigan

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FOR 130 Dollars plus tip, I'd say they have some issues. The spoon I was given to eat my 11 dollar dessert was dirty and had old food crusted onto it. The 25 dollar slice of steak I ordered came out under cooked and still bleeding on a plate of grease the chicken breast my wife got was so small my two year old could of ate and the serving of mashed potatoes were way over cooked on the side making it obvious they were heated in a microwave they charge 16 for that. The waitress we had was decent but the food is why you go so next time I'll just go find a texas roadhouse read more

Johnny did an awesome job! Super quick service and very good customer service skills!

Great place! Staff are amazing! I usually sit in the bar area and the service is always great. The salad bar is always clean and fresh. They have light lemonade which is my favorite drink! Seriously, it hard to find a restaurant with smiley faces and happy employees! These guys do an amazing job and the food's excellent! Highly recommend! read more

Food was great. Salad bar had a lot to choose from. Service was great. Server was efficient and friendly.

I sat at the bar and had my meal. The ribs were hot as were the fries. Beer choices were good too. Some local brews on tap as usual. Overall I enjoyed eating here. I did note the bar surface to be a little sticky, but I put that down to zealous staff cleaning everywhere. read more

Ruby Tuesday - Covid seating, but hey you can eat in and have a beer. - Burgers Near Me - Big Rapids, Michigan

Happy with everything. Meal was really good, waitress was friendly, and we didn't have a long wait to receive our food. The salad bar had tons of options but the location was in an odd place. It is located right in front of the main doors. The sneeze guard is really low making it hard to reach the food toward the back. read more

Ruby Tuesday - Burgers Near Me - Big Rapids, Michigan

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They have really good consumer service and I don't like French fries but there French fries are amazing

Stopped here during a road trip and and was pleasantly surprised. The food was tasty and fresh, and even the kids did was made fresh and not the usual frozen chicken strips. The food options were what you would expect from a casual restaurant chain, but it was all well executed. If I'm up that way again, I will stop here again read more

This Ruby Tuesday's is at the edge of a college town and it shows. Not fancy at all. Staff is VERY young and behaves that way. I sat at the bar and ate lunch while working, this is my usual MO. The bartender was continually wiping her hands on pockets of her jeans....gross. In general they need a good cleaning and better training for their service staff. Even the manager was talking about the GM within my earshot...unprofessional. read more

Got take out ordering off online menu. I watched what I assume was floor manager (fellow in different shirt) as he checked I had my order, I didn't look at food myself--just watched. Went back to my hotel room and went to eat... and this is what you get for roughly $18 (the grilled chicken plus two sides and I got a baked potato (only butter came with it): Do not recommend, at least for take out. HIGHLY disappointed; McDonald's gives more for $10 than this does for nearly double. That being said, the chicken had good flavor. But pathetic amounts. read more

Ruby Tuesday - Not pictured: two biscuits. Here I got the chicken plus broccoli, zucchini, and baked potato. - Burgers Near Me - Big Rapids, Michigan

Stopped for lunch and had the salad bar. While they claim 55 items on the salad bar to make it sound like it is expansive, it just really isn't. The "55" item bar includes the 8 choices of salad dressing and croutons. I have just not been impressed with Ruby Tuesday the last couple years. Seems like it is in a downward spiral. This location is no different. Trust. read more

The service was great. My issue is that Ruby Tuesdays changed their menu removing what used to be called a customer favorite and they replaced most menu items making them resemble Applebees and TGIF. Why take away a fan favorite? When asked if they could make it I was told that although the chef agreed and loved the dish too he didn't have the ingredients to make it for me. It was Fresco chicken and it was amazing. Please bring it back and I will continue to be the loyal customer ive been for 15 years. read more

Stopped in for a late lunch mid-week, so there was almost no other diners. The best part of our meal was Nate! He was friendly, attentive, and efficient. I ordered the Salad Bar. The variety was good and everything was fresh and clean. I was disappointed with the potato salad. They use leftover baked potatoes and don't bother peeling off the old, dried-up potato skins, resulting in leathery, chewy pieces of skin in your mouth. Not pleasant! My husband ordered a French Dip and Onion Rings. The meat was tender but kind of bland. It needed some seasoning in his opinion. Nate handled our complaints well and did what he could to help. We'll be back - just for him - he made dining a pleasure! read more

Was excited to see a Ruby Tuesday's still open somewhere. Was very disappointed when we arrived. We walked in at 11:15am... Open for 15 minutes and the floor was slimy slippery and multiple people mentioned it, my husband almost fell. No one even tried to clean up the floors after the complaints. The salad bar plates were dirty even after another person complained... The food was not fresh. Everything looked old or from the day before. Our server was nice but that is all I can say positively about this location. read more

My mom and I were hungry and decided to try Ruby Tuesdays in big rapids, we were seated immediately, the young lady took our order and when she brought us our sprite both cups had black dirty stuff floating in and on the cup, the cup had a waxy feeling, we explained it to her and she brought us another cup that was dirty as well, we complained about the cup three times and just decided to not drink out of it, when she brought us our food my fries were undercooked and salty, my chicken sandwich had this crusted sauce on it that looked like curdled milk, it was blend and had no flavor whats so ever, my mom ordered a carbonara pasta and it was soupy, if I wanted to eat trash I would've ate my trash can at home for free. NEVER AGAIN.... read more

Shellfish Trio - A premium, jumbo lump crab cake, tender broiled lobster tail, and grilled jumbo shrimp brushed with garlic scampi butter. That is what I had for lunch at this location. I have to admit that the Shellfish Trio was delicious. I was expecting a very small lobster tail however it was a decent size that I had fun eating. Service was great and quality of food overall was good. I will visit this restaurant again when I am in Michigan. read more

Burnt chicken and crusty mashed potatoes... Cheese wasn't even melted on buffalo burger. Complained and got a choice of a free dessert or a coupon (don't even want to come back..) and chose the coupon. Whatever. For the price, it's a rip off. read more

Ruby Tuesday - Not impressed one bit. $9.99 wow - Burgers Near Me - Big Rapids, Michigan

Folks at this store went out of their way to do the right thing... I have a cottage near Traverse City MI and stopped by the Big Rapids location as I needed to use the Supercharger that was a 2 minute walk away. My wife and I had their salad bar and it really hit the spot. 4 types of lettuce and everything was fresh and tasty. For the 2nd time in like 20 years I left my credit card behind. I live outside Chicago so I called and asked them to mail back to me. They took the time to mail me my card right away. Bottom line, solid meal and the team did the right thing, which saved me hours and tons of hassles as the card I left is tied to like 30 accounts. read more

Took a Sunday drive to eat in Big Rapids. Had a gift card for this place. Read the reviews and wasn't really sure what to expect. I e been to one in South Carolina and it was good. Walked in and got seated right away. I ordered the mushrooms Swiss burger and my wife ordered the classic cheddar burger. I also got the all you could eat salad bar. The fixings on the bar were fresh. No brown lettuce or veggies to be seen. My wife liked her burger. Mine was really good. Hard to find a juicy mushroom burger. A lot of time they are dry. Now this may have been a four star experience if wasn't for what I witnessed. The table next to us had someone order a well done burger. It came to him him bloody. He wasn't going to complain and I heard his wife even telling him he should say something. He didn't want to. Finally someone at the table told the waiter and he asked if he wanted to send it back. Once again the guy said no. Probably would have been the end of it at most places. But after a couple minutes the manager came to the table. The waiter informed him of what happened and the manager came over to make it right. The manager finally talked the guy into at least taking another burger home with him for free. This pushed me over the edge on the rating. We had excellent food and the service was outstanding for us and the table next to us. read more

Ooo my the salad bar is amazing! Careful the broccoli is spicy :) Our server was super friendly and attentive. The boys were all happy with their meals and didn't leave still hungry (huge win for teenage boys). read more

My Daughter and I were stopping in for a bite to eat, when we were served, no one came up to us and asked what we would like to drink. They looked at us, and didn't come to our table. Overall, the service sucks. read more

Not much choice on the way to Northern Michigan, so we stopped here for a quick bite. Everything was very cheesy and microwaved to super hot. Service was quick and friendly and that might be the only positive thing about them. read more

I stopped in here with the family while visiting Big Rapids. We were seated quickly. Our server, Jeff, did an excellent job. I was impressed to get such good service at a place like Ruby Tuesday and on a Saturday evening, no less. I had the salad bar. You can't go wrong with all the fresh salad fixings. My kids both got cheeseburger kids meals and they liked them. The food was good and service was great. read more