The afternoon crew at the Reed City restaurant is absolutely amazing ! We get the absolute best service every single time !! And although it's all great , there is a worker there named "Hailey " and she always knows exactly what we need and definitely knows how to do her job. She is absolutely the best !!! Thank you Hailey !!! read more

Service sucks. Ordered 2 for $5 croissanwiches with extra cheese. Got to the pay window. She said $5.18. Should have been more for extra cheese, so I confirmed it was 2 sandwiches. She said yes. So I proceed to 2nd window. She hands me one sandwich. I said no, I ordered the 2 for $5. Then they tried to charge me $5.18 for a 2nd sandwich and had an attitude. No thanks. Got my money back gave them the sandwich and went to McDonald's. read more

This is yet another Burger King that will soon close if they don't correct a few things. First off...staff...We actually "went inside" and ordered 2 whopper meals at the counter to eat inside.Mine a double cheese topper meal...no problem...My hubby ordered a double whopper with "No cheese, JUST mustard and heavy onions...They gave him a classic cheese double...He took it back up and they "attempted to get it right...He comes back and joins me at our table "and "They AGAIN, messed it up...So thats 2 tries...Finally the 3rd try, they got it correct!.In the meantime...The company "loses product and money because "they could not take mistakes back(told us to just keep the wrong 2) But how does an employee do that? not once, but TWICE? And we were right in front of her face explaining our special order? Never had a problem before when ordering.Alma location USED to be good a year ago...Even their actual "whoppers" are lower gradwe compared to other locations...Being "individually owned franchises" I think they can "pick the grade of beef they sell"...That said...fake "grill marks on coral looking burgers, that they must "nut" to warm before putting toppings on .Burger King USED to be "tops"...We don't do "fast foods"...but sometimes "when I just want a REAL grilled burger from a fast food...Burger King "used to be our # 1 choice...This location is definitly going down...Even the "tables were not wiped down...It was 2PM...nobody in the place but us and they "messed up THIS bad, plus fries were cold, whoppers were Luke warm...as if "left over from the "lunch rush"...Very disappointing.This was now "3 visits for us in a 2 month period...we are DONE! read more

This place is like the model of what Burger King restaurants everywhere should be. Got 2 Impossible Whoppers and they were cooked perfectly, and they didn't forget to skip the mayo like I asked for. Tasted delicious with vegenaise and a Coca-Cola on the rocks. The employees here were awesome - very friendly and helpful ... and the restaurant was kept nice and clean. The employees looked like they kept everything clean unlike some ghetto-looking Burger Kings I've been to. I had a great experience here and it brightened my day. The employees here deserve a bonus. I would definitely come back if I'm in the area again in the future. read more

Burger King - Impossible Whoppers! - Burgers Near Me - Reed City, Michigan

Just stopped here for a restroom break from our travels. The dining area was very clean and looked updated. the restrooms were very clean. read more

They managed to get half our order wrong. I got a bacon king and it was literally 90% mayonnaise. We didn't realize until we had driven to far. I was super bummed, but at least the drive through went quickly. read more

I used to love Burger King...until I have dealt with our local store in Reed City, Michigan. The orders are ALWAYS WRONG, inside and drive thru. The restaurant inside and out is disgustingly filthy. The last time I was there, which was a couple of months ago, was my last experience and the final straw. My drive thru order was tragically incorrect. The food quality was inedible and my order was entirely incorrect. I tried to call the restaurant with no answer nor response. I sent messages to both the store and cooperate with no response. Obviously, this location and Burger King do not care about order accuracy, cleanliness and food quality. I am done with Burger King. BUYER BEWARE - DO NOT WASTE YOUR MONEY. GO TO ANYPLACE ELSE THAN BURGER KING! read more

Friend and I were driving back from Greenville to TC, rain was coming down in terrifying fashion. We decided it was time to stop for dinner. This is what we saw in Reed City, convenient location close to the hwy. We shared 10pc chicken tenders and fries. Hot, fried goodness. The fries were fantastic, chicken tenders alright...ranch sauce was a pleasant addition. They have a variety of sauces, which do not cost extra, love da sauce. read more

I'm a regular at this BK. They have good food but the service needs a little work. Their promotions are all their own and they run them the way they want to (according to BK Corporate). I won't bother ever again with the receipt survey, they may not honor it even if they even know what it is (which they probably won't - guess I'm the only one that fills them out?). They also check to see if it was a survey for their restaurant. This wasn't a problem, the survey was filled out for their restaurant. After letting me stand there while the cashier had a conversation with the manager, the cashier finally allowed me to use my survey coupon. After I paid, she they actually confiscated my receipt so I couldn't fill out another. Eek! For real? Too bad I already paid for my food or I would have walked out. The only reason I filled it out is because their 2 Whopper meals for $10 are dumb if you have an odd number of people in your party. Why not just make them $5 each??? Guess I'll try McDonald's instead. read more