I am so glad I did not listen to the old negative reviews! They must have been outdated! Everything was excellent! We had one of the best servers (I have ever met!) today for our first visit. Norman was kind, super responsive, knowledgeable and a tremendous example of how a smile can make a person's day! He could recommend a menu item that would be a good fit and also asked the right questions to make sure the food was a good match! The food was great- hot and fresh. He recommended ordering additional items such as drinks or starters without being pushy- he just seemed excited about the menu! The restaurant was well staffed and had a friendly atmosphere. I REALLY appreciated the T-shirt choices of the staff that clearly makes this restaurant welcoming for EVERY patron. The only thing that would make it better would be to have a manager or positive smiling face greeting as you came in the door. I would have liked to rave about Norman's service to a manager/owner immediately! Especially because the online reviews here on yelp do not match the positive experience I have, I think a super positive, bubbly, hardworking manager at the front would make all the difference! (my Dad is 87 and was a manager of huge restaurant/catering business for his whole life and so this is my bias. ). I will say- the vibe of Norman was a PERFECT representation of Ruby Sunshine- so just clone him!! read more

Ruby Sunshine Ballantyne - Inside - Breakfast & Brunch Near Me - Charlotte, North Carolina

First time here. Service was good. Atmosphere was busy. A little bit of a wait for the food. Food was good. Cost was a little high. Nice bar (for brunch). Recommend. But be prepared to pay. read more

Wow! What a great place. Food is excellent and our server Jordi was spectacular - sweet, attentive and knows the menu to make recommendations. Definitely going back and requesting to sit in her section read more

Went for brunch on a Sunday afternoon. Very slow service. Food arrived cold, no silverware or napkins on the table until after food was delivered and we asked for it. Ordered a mimosa and it was flat - was told they are dispensed from a tap and sit in soda pitchers until ordered. Got a replacement - flat as well. Gave up and got tea. Food wasn't good for myself or my guest. read more

We visited the Ballantyne location and wasn't impressed at all. The quality of the food was not what we were expecting. The scrambled eggs were tasteless and crumbly. The home fries were cold and did not look made from scratch. The french toast bites were the best thing but even they were lukewarm. The service was not up to par as well. We were delivered tea and coffee without having spoons. The server said she'd be right back but took 15 minutes.... Had to use my butter knife to sit out drinks. We had to keep asking for refills long after our glasses were empty. I could understand if the place was packed, but there wasn't even a wait. In all we were disappointed in our visit. Maybe our expectations were too high going in. It's a shame because there aren't that many good breakfast restaurants in the area. read more

I was excited to see this location open as I've loved the one in south end, but it is too far away and often very crowded. However, my son and I visited this location and were severely disappointed. The food was cold and the biscuits tasted like they had been frozen and reheated. Our waitress was super sweet and did a great job but that was not enough to overcome the subpar food. I thought maybe my memory of the SE location was betraying me, but I was there last weekend and it was fantastic. This location just needs to rise to the level of the original. Hopefully they can. read more

Brought my family here for some good food since we been to this location several times and had a good experience. However, this time the service was horrible they took there time to take our order. When asked the server named Cory if you are busy we can get someone else to help us his response was no bro we are all busy that's talking to your customer that's paying you for your service extremely rude and when came to take are order with attitude like he is doing us a favor. Our food was cold when got to the table definitely not going to this location again. If you are busy that's totally fine, but you can be humble and politely explain the customer what's going on and not be a gangster. I would have walked out of this place just stayed for my family that was here from out of town. Definitely not coming to this location again. read more

Ruby Sunshine was excellent! The honey hot chicken and French Toast were amazing so was the shrimp and grits. If you go ask for Rae. She was the greatest!! read more

Acceptable wait. Friendly service. Above average food but at the highest prices in 28277. The negative and the reason we won't be back is the tip. It's bundled in the check at the end but your server will ask what you want to tip as you're being rung up table side. If we hadn't checked the bill we'd have ended up tipping 40%. When told the tip was already on there the server said "oh right" and moved on quickly. Bundling the tip is fine but asking for another tip on top of that is slimy business to say the least. read more

Enjoyed the Benedict varieties. The service was fast and attentive. Next time I'll have to try the flight!

I'm not sure if this location is open. I set a reservation and we got there and they were closed. The website said it was open and we called multiple time without any answers. I've been trying to contact them for the last month with no answers.. does anyone know if they are still open.. they don't answer the phone read more

Super good food. Came here for brunch with my friend and it was delish. I got the French toast bites. They're soft, but crunchy, and nice and sweet!! I loved it so much. The ambiance is the best and the cocktail menu looked amazing, but I was in the mood for sweet tea. Our server was really nice and super attentive, even with lots of other tables. Def visit!! read more

They do not take reservations. ok, except tables sat empty for an hour while we waited 45 minutes for our supposed 20 minute wait time. waitress was scattered and forgetful, ok, maybe they were understaffed. but my food was just bad. supposed biscuit with gravy specialty. gravy was globby over-floured paste. it ruined everything else, just gross. side of fried tomatoes was one single slice. and Expensive to boot. my friend's shrimp was also pushed away uneaten. never again. read more

Service was awful. I had brunch with some friends on a Sunday. They were out of avocados so everything that had avocados was removed from the menu. Interestingly enough other tables were getting dishes that had avocados. Not going to bother with this location again. I may try the location in south end but there are so many other options in charlotte for brunch. Two thumbs down! read more

Came to eat a few weeks ago. karina was very enthusiastic and kind, excellent service . I would definitely come eat here again.

Not good unfortunately.. coffee was burnt, food was average at best. Maybe we will go back in a few as they just opened, but I wouldn't recommend. read more

We came for breakfast. The wait was long to be seated. Once we were seated and ordered our food there was another extremely long wait for the food. Once the food came it was cold. The food was just bland. I had bacon, eggs, grits, hash browns and toast (Simple) My friend ordered an omelette that was supposed to have bacon in it but they put mushrooms. The waitress said "Oh it happens!" Hmm ok. Not a great experience for me to spend money and time here. Oh and I'm still here waiting on my check!! Another long wait!! read more

I don't know what happened to this place but... we went and sat at a table for 15 minutes. Ignored. Walked out. Never even got to order our drinks. They watched us walk out. Won't be coming back. read more

Food was good but the wait for me nots worth it. We went Sunday, first mistake. The service here was Great friendly , and attentive. They ran out of beignets. A little pricey for breakfast but not horrible. read more

The shrimp & grits were just okay, the grits will require a spoon because they're watery. The pancakes were dry and they're stingy with the syrup. We sat at the bar and the woman behind the bar obviously had better places she could've been. She doesn't speak, non personal, and is clearly in the wrong line of business! Would I personally recommend? Maybe ! It depends on how much alcohol you consumed prior to arriving. read more

The menu is very creative for a brunch spot; NOLA cuisine and flare. My husband ordered mix and match eggs Benedict. He had traditional and fried green tomatoes. I ordered migas. Both of us enjoyed our entrees. The restaurant has only been open 3 weeks. The wait staff was still trying to find their bearings and only half the restaurant was filled due to staffing. This restaurant has so much potential. We will wait awhile to return but can't wait for the wonderful menu. read more

Food excellently prepared and portioned. Service was very attentive to needs of the table even after delivering food. Quiet and clean atmosphere. read more

Didn't try this spot until recently, but wow! I really like the Ballantyne location. Great food and service is good also. The French toast bites are my absolute favorite thing in the world right now! read more

My review is about the food an the serve host Sam. Sam was very personal and attentive to what we requested and if it came wrong from the kitchen wrong she was very quick to make it right. The food was delicious this was the 2nd time we had dined at this location and we always asked for Sam regardless if they are short staff in which they were and crowded in which they were you never saw frustration on her face or her complaining not one time which is a plus for me and that was a plus for me which keeps my coming back so thank you. Dr. B. read more

Food was decent. Fried green tomatoes may have been fried baptism usual. Service sucked. We were seated at a table where multiple guests were seated around us, after we arrived and received their drinks and appetizers before we even were asked if we wanted water. I had to get up and ask servers at the bar which waitress would be serving us and one volunteered. We were told the bar maid should be serving us but the bar was busy. This location has to step it up. I was pretty disappointed. Ambiance is nice. read more

The Bayou Shrimp was delicious. That sauce could be put over pasta. The poached eggs were over cooked a little but didn't ruin the dish besides it not being runny. The biscuits were not dry at all. read more

Awesome service. Awesome food and drinks. The French toast bites and fried green tomatoes are great!

I am a repeat patron at this establishment. I haven't had anything here yet that I haven't loved. The atmosphere is always awesome. Severs are the best. Our server today was JoJo and she was very attentive very pleasant and thorough. We brought our son here today for his 30th birthday and now he will be a frequent patron as well!!!! We love this place!!! read more

Breakfast was delicious! The biscuit was definitely the star Staff was friendly and helpful. We will be back.

This place is a great brunch spot with lots of breakfast options. The waiter we had was really nice. The French toast bites were great and same with the potatoes! The vibe is very ihop. Orange juice is also good. Only bad was the wait time which was okay and the regular French toast was dry. I recommend read more

Recently tried the Ruby Sunshine in Ballentyne NC. Food was good and our server, Tina, was very attentive to our needs. Went back about 10 days later and we were fortunate to have the same server, she remembered us, treated us well. The food both times was very enjoyable, I love the BLT! Give this place a try, hopefully Tina will be there to serve you! read more

The food was great. Our waiter Norm was very attentive and kept our coffee hot and waters refilled. We enjoyed the Beignets so good . We enjoyed the 3 little pigs omelet, bacon, potatoes and biscuits. All the food was superb . We will go back read more

Servers were great but food for a New Orleans style place was so disappointingly underseasoned!! Bland pulled pork on a biscuit with overcooked poached eggs. $16 and my food wasn't hot! The place wasn't overly busy so...WHY???? read more

UGGG--stay clear of this one!!! Food was cold, eggs over cooked, bacon over cooked--service super slow!! Did I complain--to WHO??? Nobody ever came by to ask!! Had to ask for a fork and butter that never arrived! And to top it off my bill was $21!!!!! For breakfast!!! Never again!! If I could give it a minus one-I would!! read more

LOVE the cajun/New Orleans love and flair in the food and in the restaurant itself! The fried green tomatoes are an expression of love in flavor form and the breakfast tacos will not disappoint! For the best service - ask for Marcy! read more

Excellent service and meal! Worth the wait. Best of all was the keto menu! Great sausage and delicious bacon.

If I could leave zero stars I would! I visited Ruby Sunshine at the location on Bland St in Charlotte, NC. My family and I were patient enough to wait 3 hours to get seated. The host was pleasant, but we immediately got bad vibes from our waitress. She was dismissive with our questions and failed to make us want to try anything on the menu. She didn't seem interested in serving us and even slammed our silverware on the table as she walked past, without stopping. We didn't feel welcome and left within 10 minutes of sitting down. read more

Food was amazing. Had the shrimp and grits and it was so good. Gave me a lil new Orleans style flavor. The waitress Rae was the best! Very attentive and sweet. She really looked out for the table and deserved a gold star! The environment was dope and I will definitely be back!! read more

Food is wonderful, service even better! The fried green tomatoes are absolutely delicious.

Absolutely AWFUL! Food was so so but the service was ABSOLUTELY Horrendous. The bartender had no personality and acted like we were a bother to her music she had playing in her EAR PHONES! To make us feel uncomfortable for even being there is ridiculous. I could go on but I won't. Extremely disappointed and hope they can figure it out and get some good help. I do have to add the kitchen guy came out with our food and was talking to us about our meals and she gave him attitude and told him to get out of her way. NYJAH needs to learn to smile and treat people with respect and kindness. read more