So I went to the Rubios on McDowell and the service was horrible. I did my Yelp review and the company reached out with an attempt to make it right. I was not going back to the McDowell location while much closer. I decided to come to this location on Indian School and will say customer service is way better. Frustration at the register I have a Rubios gift card from my birthday that I used at the McDowell location originally $30 card had $5 and change left. It was from Prezzee but it only has a number & pin. The gentleman at register was not familiar with it and didn't know how to enter it. He had to get manager and she clicked something that was to let me enter it. Long number punched it in says not supported but card was used at the McDowell location with no problem other than it had to be punched in. My issue is that it is 2026 and that is just crazy that these are the digital gift cards between Prezzee and Rubios. They should have a scan capability. The manager did attempt to make the experience right which is why I'm doing 2 stars. Nerada manager kind and not really her issue, complaint due to the technology of the digital gift cards. But the 1st McDowell experience and then coming here & the gift card fiasco just set the tone. I apologize if spelled the managers name wrong but I'm good. 2 not so good experiences I have made decision it just isn't worth the frustration. The food is decent but I'm very cool on Rubios there is that experience that just says yeah no. Never again. Here is my only suggestion for your customers that do come in you need to have trash bins at both exiting and entering doors. When sitting in front of restaurant you have to go to back door off patio to throw away trash. Not good. read more

Rubio's Coastal Grill - Mexican Near Me - Phoenix, Arizona

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Friends, When you think of tacos, do you think "low carb"? Well, now you can. Rubios makes the best low carb tacos around!!! The shrimp tacos, low carb style are made with a cheese tortilla, and are beyond delightful!! Come try out the shrimp taco trio, low carb!!! You won't be disappointed!! A++ read more

Rubio's Coastal Grill - Shrimp Tacos Low Carb Style - Mexican Near Me - Phoenix, Arizona

I will always be a Rubio's Stan, I looove their food and always have to remind myself that it's a super casual fast order place. It's such a great deal, especially with the salsa bar, in which all the salsas are quite tasty and the lime is a nice touch. The pickled veggies are too spicy for me though. My all time favorite is the Mexican street corn bowl with the blackened mahi mahi. I've tried other things and I will always stick to this bowl because it's just the best. The guac is creamy and the cotija cheese offers great tang, the corn and beans pair so well with the chipotle lime crema (my fave sauce ever) with the tajin, which offers some spice. Such great depth of flavor. I tried the Rainbow bowl and the sweet potato was definitely the best part of the bowl but the flavor depth didn't hit as hard. I always order ahead and pick up and it's always been ready when I arrive. No issues with ordering ever or mix ups read more

Our office ordered catering from here one Tuesday for lunch. We ordered a large spread for a taco bar. Everything from lettuce, beans, multiple kinds of meat - chicken, steak, and beef, to all the toppings you can think of were ordered. When the food arrived, I couldn't find any flour tortillas, so I decided to go the salad bowl route. I topped a bed of lettuce with chicken, some steak, beans, pico de Gallo, and some white rice with tortilla chips on the side. I appreciated that the bed of lettuce wasn't solely lettuce, but had cabbage slivers and carrots mixed in too. Unfortunately, the meat - chicken and steak - were a little dry and could've had a lot more seasoning on it. Also, the chips were hard and had no flavor, seasoning at all. Tasted like crispy cardboard, so I didn't finish those. Overall, a pretty bland meal. read more

Rubio's Coastal Grill - Mexican Near Me - Phoenix, Arizona

Much better burrito five years later. Got the lunch special Baja burrito for $10. It has chicken, guacamole mostly. But very good. Nice manager and free chips. read more

Rubio's Coastal Grill - Mexican Near Me - Phoenix, Arizona

Very disappointed that Rubio's is substituting Wahoo fish for Mahi Mahi. It is not as tasty and very dry!

I've been coming here regularly for the last year since I manage across the street. Everytime I'm here the food is great, the workers are like family and my food always comes timely. They have a very pretty patio that is perfect for relaxing on my lunch breaks. I would highly recommend this location and Tiara is exceptional! All the ladies I've met at the cash register here are great. read more

Rubio's Coastal Grill - Mexican Near Me - Phoenix, Arizona

Cashier was awesome friendly and accommodating. Table tops were sticky and the windows looked foggy. Salsa bar was completely neglected. Food was delicious but took about 20-25min. I blame upper management for being understaffed 2 people working at 7pm. I truly appreciate this chain and their food but they desperately need new management a deep cleaning and please some happy Mexican vacation music too read more

Horrible service the people who there are awful and rude do not go there they are so rude they mess my food up every time I go and they do not redo it customer service at Rubios is the worst read more

I'm a regular customer of this location. It is well run and service is always fast, efficient, and friendly.

Line was long and when u get to the front the lady didn't help until for a long time wait then she ask for my Oder then she walk away and then didn't come back for a wile read more

We ordered food for delivery, and when the corn came, it was only half full, and we ordered a large too.Not only that, but they only put cheese and mayo on a quarter of the dish.Such a waste of money.You want to get paid more for your job but you don't care to do the job correctly. I've been to plenty of rubies and know how much they typically put. Look at the photo, it's just sad. read more

Rubio's Coastal Grill - Large corn ?!?!? - Mexican Near Me - Phoenix, Arizona

A good choice for Baja style tacos burritos and bowls. Rubio's uses fresh ingredients and a great little salsa bar. Join their rewards club for freebies and discounts, and they have $1.99 tacos on Tuesday's. I like Coastal Trio and the Shrimp Trio. My wife likes the bowls. The service is quick and friendly. The food is tasty and good for dine-in or takeout. read more

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My last review was before the new management. Tee is the absolute BEST! She knows all her regulars by name. She always has a smile on her face. And when you walk in there she brightens up the day. I try and make it often. Oh yeah the food is good too lol. read more

I forgot how much I like this place. I got a new burrito today that I don't normally get and it was not as good as the old school Bean and Cheese burrito, but I won't hold it against them because that B&C burrito has a hold on me. The kids meals are legit and I think they're decently priced at like $6.50ish each with two sides and a drink. I mean, what place offers churros with their kids meal as a side option? The quesadilla is basically a cheese burrito and they don't MESS with the amount of cheese in that thing. Other bonuses: 1. The beans are the best in town. They put pepper in them and for whatever reason, they are infinitely better than anywhere else. 2. The salsa bar is unlimited and self-serve. It's so good and there are like 6 different salsa, pickled veggies, limes, lemons, onions and cilantro... it's just good. 3. Fountain drinks are Coke products and that wins every time. Vitamin water as an option? My kid was stoked. 4. Chips come with most adult entrees and you don't have to pay extra. Sure, it's baked into the cost, but can we just be excited to have them added without asking/feeling guilty? My daughter asked if we can come back soon on another date and the answer was DEFINITELY YEP. read more

I came to pick up a DoorDash order and used the ladies room. While using the restroom, the light turned off for a minute. I yelled and immediately started thinking something was going to happen to me. I asked the cashier if she knew about it and she said it's been happening lately. Imagine using the restroom on your cycle and fearing for your life but unable to get up as quickly. The restrooms should be closed until the electrical issue is resolved. read more

I'm not from the area, but I used to travel to the Phoenix area a lot and Rubio's was a go-to favorite for me. Well, either the pandemic destroyed quality or this location is awful. The lady who took our order just glared in silence and I had to repeat my order twice. The place itself is old and the tables are sticky. The food - ugh the food - so much disappointment. The salsas are mostly sweet - do they add sugar? Yuck. 2 of the 7 shrimp in my Argentinian Red Shrimp bowl were very mealy. The guacamole was brown. We sent it back and they refused to get us fresh. 2 bowls, 2 drinks, 1 side of chips - $48. Total waste of money. read more

Food plating area is very dirty. All tables were dirty and I had to clean my own. The soda area looks like it is growing something. The food was slightly overcooked and not as good of quality at other locations. read more

Rubio's Coastal Grill - Soda area. - Mexican Near Me - Phoenix, Arizona

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I recently visited this establishment on a Saturday afternoon. It was extremely dirty. The wait was unusually long to even place my order. Another diner exchanged her order while I waited for mine. Then I noticed they tried to replace the used returned tacos in my order. This place should be closed down or at the very least the health department needs to review their practices. Needless to say I was given a return and left. 30 minutes of absolute frustration. Stay away read more

1st time trying Rubio's was last week, had the Cali Bowl and it was delicious! Went back again today and had the Mexican corn bowl, again it was a banger! I had chicken with both. I am kinda shocked at the reviews I see. Never been to a Rubio's before and if they were at one time dirty or sticky or whatever, they certainly aren't now. The lady who took my order was super friendly. The only concern I have is that it's really slow. Like took 10 minutes to prepare my order. Seems like online orders are prioritized over dine in or take out, but that's just my speculation. read more

Wow I could eat their fish tacos here forever. Absolutely blown away. This is now hands down my favorite "fast food" restaurant. Their churros are also incredible. And their ice tea! I once walked 10 miles for a Rubio's Fish Taco and then was craving another once I got back to my hotel afterwards. Also if you go on a Tuesday it's super cheap. read more

Rubio's Coastal Grill - Fish tacos! - Mexican Near Me - Phoenix, Arizona

Ever since college in San Diego (their birth place), I've been a BIG Rubio's fan. We had one on campus at San Diego State and we could use our campus meal card for it! YES, please! That said, we definitely frequent Rubio's pretty regularly. Today we ordered lunch + paid online and my husband picked it up with zero contact. Easy, peasy! I love that their food is healthy and fresh, and let's be a honest, a salsa bar always wins over my heart! Right now, they're preparing your salsas for you to avoid contact. My Rubio's Favorites: Chopped salad with chicken Original fish tacos Chips and guac (I love their guac) Carne asada baja burrito For a fast concept, Rubio's does it right. We'll be back again soon, especially with how easy the pickup process was during this time. Thanks for the delicious and nutritious lunch! read more

Fresh Mexican food a great price. Service was spot on and this location was quite clean and enjoyable to dine.

I ordered a California Chicken bowl through UberEats this evening from this location. I normally like this bowl, however they completely forgot the rice and gave me double black beans instead. It tasted like black bean soup and was so unappetizing. I couldn't taste anything else in the bowl besides the beans. They also really lacked on the amount of chicken. I doubt I will ever be ordering from this establishment again. read more

Rubio's Coastal Grill - The "California chicken bowl" aka black bean soup, no rice with little to no chicken. - Mexican Near Me - Phoenix, Arizona

Always an old favorite of mine from childhood, Rubio's fish tacos and beer battered fish burritos are one of my all time favorite comfort foods. It's classic, simple, and consistent. Is it going to win awards? No, but sometimes you just want what you know is always good. As stated, the fish tacos are a staple and favorite of mine, but I also love the beer battered fish burrito. I usually top it with their hot chipotle salsa, and the burritos are served with a small side of chips. If it's ever the right season, I also highly recommend the lobster burritos, available for limited times, they are muy delicioso. read more

Clerk Ryan is awesome, he knew the menu without having to look , he was so polite and patient. Food was fresh and they're very generous with the salsa's. read more

I stopped by yesterday to try the langostino lobster tacos and they are so delicious! Very juicy lobster, big on flavor and a lot of lobster in the tacos. I also really liked the avocado in them. They're a great addition to the menu. Highly recommended. Also very easy to order online and the order was ready on time! read more

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Where's the Shrimp!??!! I haven't been to this location since I moved from Phoenix to Chandler 10 years ago. You can barely see the shrimp in this taco! They covered them up with a bunch of sauce so you wouldn't notice it. They are smaller than a quarter. Quality has really gone down with Rubios IMO. I've been eating at various Rubios restaurants around the valley for past 20+ years. This would be the worst experience to date. I used 2 wipes on my table and you'll see what came off of them in the photo (2nd wipe pictured after wiping once already). The young man at the counter was very friendly however, he did nothing else when he wasn't taking orders. While I was here there was at most 4 other people in the restaurant on a Sunday at 1:30pm. Other tables had crumbs and spilled salsa on them, yet no one came out and wiped them clean (or what you think is clean). When I went to toss my plate the garbage can was full and almost to a point of overfilling. :/ read more

Rubio's Coastal Grill - Mexican Street Corn Tacos - Mexican Near Me - Phoenix, Arizona

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Had the Ancho Shrimp Burrito today with chips and drink for $8.99 which is not to bad. Little skimpy on the chips and the burrito was not bad. Could say it is white man's mexican food but not bad for fast food. The tortilla is not of the home made authentic soft type but it is a chain. The burrito looked better on the advertisement than in reality. Had a few shrimp but was expecting a few more. Hard not to compare to the more authentic mexican restaurants because we live in Arizona but maybe not fair. Will probably be back but if I want a more authentic mexican food experience I will eat at my go to places but considering time and location it is what it is. read more

Rubio's Coastal Grill - Ancho Shrimp Burrito - Mexican Near Me - Phoenix, Arizona

In the past I've never mind paying extra to go to Rubio's but after seeing this lobster taco with maybe 1 tablespoon of cabbage and looking completely anemic I doubt I'll return and I was one of the people that helped build out all the Rubio's right alongside Ralph. Sad. read more

Rubio's Coastal Grill - Mexican Near Me - Phoenix, Arizona

The fish taco was everything!!! The shrimp taco was just ok!!! I definitely will be back to enjoy the fish tacos!!! 1/14 my second time here and I won't be back...it's like a hit or miss. My 1st time the fish taco was delicious this time very fishy...I know it is fish, but too fishy to me = not fresh. Those pinto beans are so bland, no seasoning at all! read more

Rubio's Coastal Grill - One fish taco One gourmet shrimp taco - Mexican Near Me - Phoenix, Arizona

Placed a catering order online yesterday for today. Showed up at the restaurant to pick up order today and there was no order, they did receive it but they cancelled and never notified us. We were stranded with guest coming over and no food. A simple call or email would have been nice. The staff was incredibly rude and irritated that we bother to ask for the order because they had posted a paper sign outside about "no catering orders for today " and we should have seen it. read more

Everything as Rubios is pretty good but my favorite is probably the salmon burrito. The size is great, the fish always tastes fresher than I'm sure it is, and it comes packed with lots of complimenting ingredients and sauces. The different flavors just mix really well together. I love it! read more

$5 for a taco this tiny is robbery. Save your money and go to your local taqueria. The prices for the quality of food is ridiculous. read more

Rubio's Coastal Grill - Super tiny taco for $5 - Mexican Near Me - Phoenix, Arizona

I'm usually a fan of Rubio's. I love the original fish taco, the California bowl, both shrimp burritos, and the grilled gourmet shrimp taco. I also enjoy their salsas and pinto beans. I placed a to go order last night. This Rubio's is the only location I've been to during the COVID era, and they've done a great job with to go orders and getting you in and out safely and quickly. I had a birthday deal - buy one get one free entree - so I got the classic shrimp burrito, California bowl, and a fish taco, with sides of pinto beans, chips, and salsas. Yum! When I got home and sat down to eat, I was a little disappointed. The burrito didn't seem to have the same quantity of shrimp or sauces as it normally does. Still tasty though. The California bowl, which I ordered with citrus rice, came instead with Mexican rice. Also, the bowl usually has a significant amount of lettuce, but my bowl only had one little piece of lettuce, which was unfortunate. The grilled mahi mahi in the bowl was great. I'm hoping the issues with my order aren't due to cost-cutting or anything like that. read more

We do like Rubio's for fresh, fast Mexican food. 4 of us were here and with a $10 off coupon paid less than $30. Food was good. Service was a bit slow, bit overall a good experience. We'll be back. read more

Fast service, love the salsa options. I have a food allergy and they are good about remembering to leave out the pico. Really happy to see the lobster is back now, definitely a favorite! read more

This place is a vegetarian and/or vegan goldmine! For $5 I get the kids meal (sorry, can't handle the big portions of the regular entrée items) with a bean and cheese burrito but instead of cheese I do rice. For my sides I get more rice and beans, a small drink, and as much salsa as your heart desires. I don't think I can ask for a better lunch for that price. The staff is always so very kind and friendly. Each time I'm pleasantly reminded that there are good people in this world. They're genuine too - it's not fake or forced. I've never had a bad meal here in 10+ years. Rubio's is hands down my favorite chain cuisine. They always have promotions and freebies, so be sure to sign up for their newsletter! read more

So my boyfriend and I drove to rubios to get fish tacos and the doors locked, and a sign hand written on the door says "due to short staff we are only accepting online orders and no walk-ins aloud. Ridiculous. read more

Food is always great with good flavor here but the wait times are terrible. There have been multiple times where the wait time for food is at least twenty minutes and this is after standing in line for fifteen minutes. The air conditioning also runs on turbo here so you will be freezing in here. The attitude is also pretty aloof so don't expect staff to care about any issues present at this location. read more