1. RTMotorworks

0

Arcadia, CA

RTMotorworks

4.9 (332 reviews)
Closed • 9:00 am - 6:00 pm
Updated 2 months ago

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Response time

3 hours

Response rate

100%

Services - RTMotorworks

Auto engine repair

Auto exhaust repair

RTMotorworks Photos

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Recommended Reviews - RTMotorworks

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Reviews With Photos

Hard at work, was easily able to diagnose the problem under my car
Karen L.

Great car service with super easy booking. The online website booking system is very on point and includes reminders to confirm appointment, providing a great level of flexibility to ensure you're in and out of the shop on time. The crew was super fast in helping me identify an engine oil leak in my car was due to a busted thread, whereas somehow my other mechanics didn't figure that out. They were able to get me in and out of the shop in a little over an hour, so it was pretty easy. Very reasonable pricing and they topped off my oils before I was off on my way! Payment also via Zelle (otherwise card will have a 3% payment charge).

Suki T.

Richard and his team are the best! They're always accommodative, diligent, and make sure you leave happy. I've brought my e39 here a few times, most recently to have all four door lock actuators replaced. I only needed 2 or 3 locks fixed but RTM's prices were very reasonable, so I figured I'd swap all 4. For context, the e39 is my late father's car and has only 55,000 miles -- so I take pride in keeping it in great condition. The airbag light came on after I left and also I noticed a couple door handles seemed a bit loose. Even though it was almost 8PM, Richard told me to come back. They opened the door panel, re-set the passenger airbag and cleared the code (this is a pretty common issue when the door panel is opened). They also tightened up the door handles and now everything is like brand new. I really appreciate how these guys don't get annoyed if I'm being meticulous when testing out a new installation or repair. I'm sure it's because they're even more meticulous than I am. I truly get "the customer is always right" vibe from them, which is a lost art these days. Always reliable. Always reasonable. Always respectful. Thank you Richard and RTMotorworks!

Off centered by 4 degrees to the right
Mondo B.

I took my vehicle to RTM for an alignment in mid-to-late February because the left rear tire had severe inner-edge wear. After the alignment, I was told the car did not have adjustable camber arms, but that the toe had been brought into much better shape. I appreciated the explanation and the suggestion of aftermarket parts. What I did not appreciate was discovering a little over a month later that the steering wheel was left off-center by about 4 degrees to the right on a flat road. The car drives straight, but the wheel is visibly crooked. This was not an issue when I bought the car (it was something I specifically checked for at the time). I contacted RTM and asked them to re-check the steering wheel centering. Instead of standing behind their work, they told me I would have to pay another $150 for a full alignment. I was not asking for a brand-new service. I was asking them to correct a steering wheel centering issue that appeared after the alignment they performed. They told me that if I had returned within a month, they would have checked it, but I was only 6 days past that point. Policies are one thing, but if a repair fixes one problem but in so doing creates another, that should be addressed reasonably. Charging full price again to correct an issue tied to their prior work is not good customer service. UPDATE IN RESPONSE TO 4/20/26 FROM RTM: I understand that RTM does not offer a warranty on alignments, and I am aware that potholes, curbs, and suspension wear can affect alignment over time. My review was not claiming that RTM offers a warranty or that RTM is responsible for every issue indefinitely. That is not realistic. My point is much narrower: after the alignment performed on 2/19/2026, I later discovered, in the days leading up to 3/25/2026, that the steering wheel was off-center even though the vehicle still drove straight. When I contacted RTM on the 25th, I was not asking for a free full alignment. I was asking whether they could re-check a steering wheel centering issue that I discovered after the service was performed. The owner is welcome to post our text messages. To the owner's question, "How would I know if you haven't hit anything that's just enough to throw off the alignment?" I did not hit anything that would have caused me to suspect a new alignment issue. What disappointed me was that, instead of offering even a courtesy inspection or re-check, I was told I would need to pay full price for another alignment. That is why I felt the experience was worth mentioning in my review. I understand the owner may not agree, but I believe my review accurately reflects my experience.

2016 Audi A3
Simon H.

I've visited RTMotorworks several times for repairs on my 2016 Audi A3. The first time was to replace my leaking water pump. The second time was a bigger job where RTMotorworks replaced my oil cooler, coolant reservoir, water pump, oil filter housing, and multiple seals connected to those parts. 3rd visit was to replace my old rear brake rotors and brake pads. My car runs great after each time I visit RTMotorworks and they have fair prices for the work they perform.

Oil change Tacoma 2020
Cris C.

Great services ! I've been coming here now for 5 years. They will tell you what you need and how long you can wait before doing certain things. The guys are good people, the owner Richard is great funny guy. But the work and quality is great!

It's nice to have a visual checklist of how your vehicle is performing

First time at RtMotorworks. Have gone to a previous auto shop for many years but felt like it was time for a change. One thing I notice that I personally like because it allows me to keep record of services done to the vehicle. They provide a digital receipt with what worked was done on vehicle. That was never done at the previous spot. Staff: Richard checked me in upon arriving. Explained to him the maintenance that was needed in additonal to the reason for the visit. He was friendly and acknowledge the additional request. When it was time to pay and pick up my vehicle. Estaben helped me out. He went over what was done and what may be needed down the road (brake fluid change) Communication: I definitely give high praise for the overall experience. Response time for a quote request was quick. Response was within 1hr of submitting a message. Making a appointment was easy through their website. They do provide a reminder for you a day or so prior to your appointment. Both through email and text message. During the process of working on your vehicle. They will provide text messages update on what maybe needed to be fixed or replace. Price: Comparing the average price and labor to what was done. Their prices was reasonable and fair. Very satisfied with the overall experience. The extra 8-10 min drive time was worth it. Planning to bring my other vehicle here for the same maintenance and oil change as that one needs maintenance pretty soon.

Richard and his team are top notch. I've gone here for years and have throw different manufacturers their way, but they always know how to handle them. Be sure to call or text ahead of time. They don't take shortcuts to push cars out of the shop. They're busy for a reason. Thanks for always taking care of me Richard, Esteban, and RTM team!

Wheel alignment setup

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6 years ago

Richard at RTM is honest, knowledgeable, and reasonable. Highly recommended Euro and Japanese vehicles.

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7 years ago

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8 years ago

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Business owner information

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Richard T.

Thank you Issac!

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Richard T.

Thank you Ryan!

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Richard T.

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8 years ago

Wonderful honest people with such great service. Thank you so much for helping us in a pinch and diagnosing our car engine issue!

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Page 7 of 9

Ask the Community - RTMotorworks

Have you guys installed many dashcams like the BlackVue DR900s 2CH?

Hello, Yes we can installed many front and rear dash cams for a large variety of cars.

Good morning, my 2018 Nissan pathfinder dash lights flicker sometimes and the vehicle seems to shutdown while driving, but comes back right away. Need a diagnosis to see what maybe causing the issue?

Hello, we will need to diagnose the vehicle first.

Do you do oil change for vw passat?

RTMotorworks services my Audi and VW vehicles.

Will this shop work on a supercharged e36 m3?

Hello, it will depend on what work is needed. please send us a detail message here or text me at 626 623 6378

Good Day Richard, can you do wheel alignment on Tesla Model 3? How much is the cost. Thank you.

Hello, Yes we can.… 

Does this Auto Repair shop work on Lexus?

Yes we do

Have you ever replaced the rear differential bushing for a G37?

Yes we have

Do I need to make an appointment?

Yes. It would be best to call ahead to shorten your wait time. Thank you.

View All 14 Questions

Review Highlights - RTMotorworks

“I took my 2023 Nissan Z in to replace my heat exchanger and Richard was great to work with.”

Mentioned in 239 reviews

Read more highlights

America's Tire

America's Tire

(1.2k reviews)

I made an appointment for 8am on a Monday to replace 4 tires on my vehicle. There was a line to…read morecheck in, but the staff handled the traffic expeditiously. Staff were polite and straight to the point. I commend them on their patience for dealing with rambunctious individuals on a daily basis . My tires were finished by 9:04 am. I had no valve stem caps missing. Pressures were a bit higher, but nothing a simple adjustment couldn't fix. Just be sure to make an appointment and temper your expectations, so you won't come out screaming Bloody Mary.

I used to like this place a lot. Would go there for all my tire needs. I have bought brand new…read moretires from them, and always bought the warranty certificate. They have previously replaced my tire when they couldn't fix it due to a nail. However, this has not always been consistent. A few weeks after one of the tires got replaced because of a nail problem, I unfortunately had another nail problem, and they refused to replace it even though I bought the warranty. In addition, during my most recent experience, I had gone to them 3 separate times because the same tire keeps saying the pressure was low. They finally inspected and told me there was a nail, but states they could not legally remove it because of the location in the center of the tread. Which was odd, especially since I also bought certificate of warranty, but they could also not honor it because they said the tread was too low. So I went to another tire shop nearby, (Thank you Fair Oaks Tires!) who were surprised that America Tires could not easily fix it. They promptly removed the nail and patched it for $45. I am now taking my business elsewhere, after a decline in services and lack of honoring the warranty that I had bought.

American Tire Depot

American Tire Depot

(1.3k reviews)

I haven't personally been to this place before, but my partner recently did, and he had such an…read moreexcellent experience that I felt compelled to write a review on his behalf. It's rare to come across a business that seems genuinely dedicated to taking care of its customers. My partner came in because he's been dealing with frequent tire issues, and the staff took the time to educate him on the root cause, which turned out to be improper tire installments he had received from other shops. They were extremely knowledgeable, transparent, and never once made him feel like they were prioritizing profits over actually helping him. They didn't have the tire he needed in stock, so they immediately arranged to have one shipped overnight for him. Beyond his own experience, he also noticed the staff treating other customers with the same level of care and attention, which was especially nice to hear because it shows that this kind of customer service is consistent. All of this to say, this place is legit! It's refreshing to hear about a business that genuinely cares about helping people and making sure they're properly informed rather than just trying to make a sale.

Great experience at American Tire! I came in with a flat tire, and Albert and Eddie took great care…read moreof me. They were friendly, professional, and got my tire replaced quickly. They made the whole process easy and stress-free, and I really appreciated the excellent customer service and attention they gave me. It's always nice to find a shop with people who are helpful, honest, and make sure you're taken care of. Huge thanks to Albert and Eddie for getting me back on the road! I'll definitely be coming back and would highly recommend this location to anyone needing tire service.

RTMotorworks - autorepair - Updated October 2026

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