Buying a car can be a very stressful experience and it's something I truly dread. When I decided…read moreto buy a new Honda Pilot, I contacted several dealers in NH & MA. Some were great and some were not so great. I won't mention any names other than Route 128 Honda. The whole experience with Route 128 Honda from start to finish was like a breath of fresh air. To be totally transparent, I went through the Costco Auto Buying Program, which I also highly recommend. Through Costco and 128 Honda, I got a price thousands less than all the other dealers. I originally wanted a Pilot Touring with the tow package but none of the other dealers had one with factory installed towing so it was a $2000+ dealer installed option. Sadly, I initially settled on a Touring model without towing because the cost to add the towing was just too expensive. Then I contacted 128 Honda and reached Juliana Cardoza. She sent me quotes on two Elite models with factory installed towing. To my surprise, the price she quoted me was LESS than what other dealers quoted me for a Touring model without towing! I made an appointment that day and drove down there. When I arrived, the receptionist told me to have a seat and someone would be right with me. The salesman, Michael Capone met with me and we went for a test drive. He explained everything about the car and walked me through the whole process. There was no pressure, just a thoughtful, professional experience. He was genuinely nice and not your stereotypical care salesman. Dan, the owner of the dealership introduced himself. After a test drive and reviewing the sales agreement, I met with the finance manager. If you've bought a car, you know how the meeting with the finance manger goes. They generally use high pressure tactics to up sell you on all kinds of stuff. The finance manager Bruno, presented the various programs but didn't pressure me at all. Everyone was professional and we had everything wrapped up in under 3 hours which is light speed for buying a car. It was a holiday so I couldn't go to the bank to get a cashier's check so I wired the down payment that night when I got home and Michael drove up to NH to deliver my car the next day. He met me at the town hall, we registered the car and then we went outside, he installed the plates and he showed me how the infotainment system works, connected my phone via Bluetooth and got me up and running with everything. He gave me his cell number and said to call or text if I had any questions. Wow, I was blow away by the whole experience and especially Michael and Dan. I forgot to mention that I had a question when transferring the money so I called Dan and he picked up the phone and talked with me personally. In summary, this dealership and the people I dealt with there were all amazing! I will definitely go there again when it is time to replace my wife's CRV and I'll also be recommending them to all my friends!

Dan Loggin was amazing and his salesman Chris. They exceeded my expectations with no pressure and…read moreI've never had such a good car buying experience! Thank you! Met the manager of the service department today. He took the time to introduce himself. Another salesman was happy to assist me with my paperwork even when he didn't do the sale. The finance department incredible. The woman that greeted us amazing! Highly recommend Thank you Honda looking forward to this

Such a pleasurable experience coming here to buy my new car. I feel like I've been here everyday…read morethis week , there is definitely a comfortable n cozy atmosphere in this shop . I like it much better than the big open large stores . I will upload a picture for you all. Charlie was my salesman and Dennis was also very helpful and knowledgeable about every annoying question that I threw at them. I highly recommend checking them out or even giving them a call or email . They bought me 3 different cars , n I couldn't believe that with how picky I am that they still managed to keep a smile on their faces while dealing with me , and they found me a beautiful 2015 white BMW 325i coupe !!! I'm so in love ! Def check them out !! Let them know that Jennifer sent u and they will give u a great deal !

They were really great changed my oil and fixed my tire and also rotated my tires as well the…read moreservice was excellent they did a 15 point safety inspection as well the service desk was excellent as well everything was great

I was a happy customer of Subaru of Wakefield until the Albrecht takeover. Now its constant sales…read morepressure tactics and a lack of transparency in prices. Go on their service website and they refuse to give you a breakdown of what is included in the "intermediate" and "major" packages and do not quote prices. Compare that to another dealership that itemizes and prices all services. I recently booked a service for a specific price and with a discount that they emailed me specifically for that service. They tried to charge me hundreds more saying "prices have changed" until I dug up their marketing email (from just 10 days ago). I don't want to have to deal with such tactics. I'm switching to another Subaru service provider.

My family and I have purchased 3 Mazdas from Liberty, and I have had a good amount of service (both…read morewarranty and non) performed here as well. Always a pleasant experience. Service manager is straight forward, friendly and helpful. Jim in sales has been great over the years. With my recent purchase, my salesperson Alex was a pleasure to work with, and the process was enjoyable from start to finish. No hard sales tactics or BS, just friendly customer service. Will continue to use and recommend Liberty.

Extremely disappointed with Liberty Mazda…read more Negotiated online with Jim and agreed the selling price for a 2015 Toyota Tacoma Truck. The Truck displayed a sticker stating (and according to salesman Pete) the Truck had been serviced by their own Service department. After spending 5 hours of my day and $112.00 having a pre-purchase inspection done at Woburn Toyota, I was given a report listing $4514.00 of service work that was needed. Woburn Toyota service department take a video of the inspection for their customers to see. The video showed that the cabin filter was covered with leaves and dirt, the air filter also filthy, the axle boots split/leaking and a possible leak in the cooling system, the coolant reservoir was below the minimum level. The two most expensive items were the steering rack and axle needed to be replaced. Salesman Pete promised me he would get back to me about them having the repairs done, but never did, he also stated that the owners will most likely sell the truck at auction rather than do the repairs. Buyers Beware!

I had an excellent experience purchasing my Chevy Trax RS from Liberty Chevrolet in Wakefield. Joe…read moreK. in Sales was great to work with and got me an excellent deal on my Trax RS. Blake B. in Finance was equally helpful and was able to get me a very low interest rate, which made the deal even better. The entire process was quick, easy, and straightforward. From working out the deal to financing and getting everything finalized, they had the whole process completed in just three days! I really appreciated how smoothly everything was handled and how well the sales and finance teams worked together. Liberty Chevrolet has a great team, and I couldn't be happier with my Trax RS. Highly recommend Joe K., Blake B., and the entire Liberty Chevrolet team in Wakefield!

It's unfortunate that I have to write this review…read more A couple of weeks ago, I brought my wife's car in for service. While waiting, I worked with Joe to test drive a Traverse. I liked the vehicle very much (and still do), so I started discussing numbers with Joe and Sales Manager Chris. We couldn't find common ground that day, but we stayed in touch. On Sunday, we were actually able to bridge the gap, so I agreed to bring my trade in for evaluation. Chris made one final concession, and we shook hands on a deal in their waiting room. I then sat down with Joe and got halfway through the credit application when he said, "I think we have a problem." The problem was that someone had quoted me the wrong vehicle. The quote I was given was for a lower trim/model than the Traverse we had actually agreed upon. Needless to say, I was upset. They essentially offered to honor the basic framework of the deal, but only at a higher MSRP. Despite that, I remained in contact with Chris throughout the week. On Friday, he informed me there was no more room to negotiate. Still wanting the vehicle, but only at the deal I had agreed to, I reached out to the owner directly. Unfortunately, that email went unanswered. I don't know that I've ever shaken hands on a deal and then had the rug pulled out from under me. I understand that mistakes can happen, but I also believe that once a deal is agreed upon, there should be an effort to make it right. It's unfortunate because I genuinely liked the Traverse and was prepared to buy it. This experience, however, has left me questioning whether I would feel comfortable doing business with the dealership again. It's something to consider when shopping for your next vehicle. FOLLOW UP TO LIBERTY: you have my info when you're ready to reach out.

I had a great experience with this dealership while purchasing my first vehicle for my business. I…read morevisited several places before coming here, and everywhere else I was told that buying and financing a first vehicle under a business was very complicated, or they simply were not willing to help. These guys were different. They offered me the highest value for my trade-in and put together a very fair deal on the new vehicle. Thanks to their support, I was able to secure my first business financing at a very low interest rate, which was extremely important for me. Special thanks to Chris, who handled the entire process from start to finish in a professional, transparent, and stress-free way. I truly appreciate the effort and dedication. I will definitely be coming back here for my next vehicle and highly recommend this dealership.

Incessant calling by Donna multiple times a day while I've been hospitalized despite me asking her…read moreto stop. She is rude and points out she's left four voicemails already and is overly involved in a non urgent matter scheduled for weeks away. Take the hint if you are not getting any response, don't continue to call; it's annoying and now I'll take my business elsewhere.

Alex is an honest and trustworthy business man, the car buying experience was easy, effortless and…read moreextremely timely and fast. If you are ready to buy....give Alex a call, you won't regret it. FS

Alex was so kind and helpful when I was looking for a new car. It was only my second time car…read moreshopping and he made the process so easy and comfortable. After my mechanic told me it was time to give up my 2008 Honda accord, Alex helped me drive off in a new to me 2022 Honda HRV and I absolutely love it! What really made me feel reassured was that they allowed me to bring the car to my own mechanic to check out before I bought it. I 100% recommend Wakefield Auto Gallery!

Purchased the Ford Explorer Platinum, after a test drive, and overview of this SUV. The vehicle was…read moreclean inside and out, and drove flawlessly. The dealer completed all the paperwork, applications, New plates, Registrations, insurance and inspection. This saved me a ton of time. I'm an HVAC technician, and I didn't have any time to run a round during this cold week. I was more than satisfied purchasing this SUV from Garen, at Northeast Auto Gallery. I already drove 500 miles on this SUV, the weekend after I purchased it, and couldn't be happier. I picked the right dealer and the right SUV. I recommend you to check out Northeast Auto Gallery, Wakefield, Ma. Professional service from start to finish.

Garen, the owner, is an incredibly nice guy who is also clearly very experienced and knowledgeable…read moreabout cars. He took the time to guide me through everything when I was at his dealership and was super patient. I really like his taste in cars too.

Do yourself a favor and DO NOT go there. I bought a car, unfortunately didn't notice a damage at an…read moreimportant part. Though I have evidence that the car was damaged at time of delivery they blamed it on me. You cannot talk to them to find a solution that is acceptable for both sides because they (in particular the owner) is just to stupid. I don't even mean this in an offensive way but talking to him just made me incredible mad every time why I just gave up and settled with a loss of more than 20% of the initial purchase price. Believe me, you don't wanna have the hassle of buying a car from those sleezebags.

Reading Foreign Motors helped hook me up with a sweet new whip for a very affordable price. They…read moredid their best to help me try to get financing on the car I've always wanted. I needed the car right away, and really couldn't wait the time it would take to get an RMV-1 form in the mail from my insurance, so I opted for their service to get the car registered and inspected on the day of purchase. They found the closest agent that stamps forms and took care of all the nitty gritty with insurance and the dreaded RMV. They even have a 60 warranty on the car if anything goes wrong. Brad was very helpful and friendly. He even gave me some money off the car for the s***box I was driving. I would definitely recommend them to my friends.

Very honest, straight forward, no pressure on sales and no fees. Highly recommend Jeff at Reynolds…read moreAuto Sales. I'll be back for the next ride without a doubt.

Reynolds Auto is a great place to go if your looking for a clean, quality upscale vehicle. Jeff…read morefinds the best cars! We had our last car from Jeff over 12 years - a Lexus RX350 and it is still going strong! We just purchased another one gently used and good as new for much less than a brand new one. If you like a nice ride and you appreciate the value of buying a used car check out Reynolds Auto in Wakefield. Jeff is professional, responsive, and finds beautiful, clean cars. We highly recommend!