everyone was nice and they did work on our car free and quickly. great interior. great in a pinch.read more

Bought a car from the dealership 4 years ago, we were happy with sales rep and services performed…read morehere. However, went there to buy a new vehicle. The staff seemed uninterested in helping us. We told the sales rep what we wanted. He sat us down at a table, didn't introduce himself to us. He disappeared and came back and said, "Sorry don't have any of them coming in, Good Luck!" and walked away. We were shocked! Went to the Lexington Toyota dealership - greeted by staff and bought a car. Called Wilmington Toyota and asked to speak to a manager (just to let them know how poorly we were treated). Left a message, no one returned our call. We are done with them!

Damien at Enterprise Car Sales is phenomenal…read more My fiancé and I had spent the day driving around to different dealerships testing a number of used cars, and were both just re-remembering how painful the car buying process is: you always feel like you're getting ripped off, or that the people you're talking to aren't 100% trustworthy/on your side, that they're there to persuade you to buy something more expensive, the whole thing. And then we made it to Enterprise, and Damien was the complete opposite. He remembered important details from our initial call (like our price range, my "dream" car, the fact that I was a fitness instructor haha all of it). He had those cars literally already ready to go for us. He wasn't pushy *at all,* which made us want to work with him. And then above all, he was just SUCH a nice guy. So genuine, so helpful, and a lot of fun to work with. We ended up coming away with a car we LOVE (2019 Nissan Rogue with 34k miles!) at a good deal with good financing. Only one things I'd say could make the experience better (neither of which has anything to do with Damien, who is amazing, but is just a heads up): The technology to get a quote on financing and walk through details for the car is just... painfully slow. Plan to budget well over an hour to get through it (we hit this snag both when getting a quote, and then again when actually coming back to buy the car) Otherwise, highly recommend Enterprise, but specifically recommend working with Damien!

I try to live with my mistake that I got for over 20,000.00 at Enterprise Car Sales in Woburn MA…read more It just over a year since I bought this Vehicle. Everytime it snows the Trunk and back seat is filled with snow. I have to pay $500.00. per month for this vehicle. I am very hurt because I took it back to the company within 7 days and they would not take it back. I am not sure of the Rep's name I think it's Abdul and the Manager Drew refuses to take the car back. It failed the Emission stay away from them as far as you can. It is Winter now and everytime it snows I am very upset.

I don't usually leave negative reviews, but I feel it's important to share my experience…read more I brought my vehicle to Kelly Nissan of Woburn in November, expecting what I thought would be a straightforward repair. Instead, I didn't get my vehicle back until July. During that time, communication was inconsistent, and I often had to reach out myself for updates. The original repair estimate was approximately $3,800. After the vehicle was finally able to start, I was told the cost had increased to about $5,300 without the change being discussed with me beforehand. Thankfully, Nissan Corporate became involved before the vehicle was released and covered half of the repair bill, which I genuinely appreciate. Unfortunately, the problems didn't end there. When I picked up the vehicle, the check engine light was on and it was misfiring. I was told it was likely caused by old gas and instructed to drive the vehicle until the tank was nearly empty. The issue never went away. I was then presented with another estimate of nearly $4,900 to replace the fuel pump, injectors, coils, and spark plugs. Before authorizing that work, I took the vehicle to my own mechanic for a second opinion. He quickly found the actual problem--a broken ground wire going to the module--which resolved the issue. That experience left me questioning the accuracy of the dealership's diagnosis and the necessity of the additional repairs they recommended. While I appreciate Nissan Corporate for stepping in and helping with the cost, my overall experience with the dealership was disappointing. Waiting months for my vehicle, dealing with repeated issues after the repair, and having to seek an outside diagnosis made the process far more stressful than it should have been. I hope this review encourages improvements in communication, diagnostic procedures, and customer service so others don't have a similar experience.

Worst service experience ever, dealer refused to service the vehicle which is still…read moreCovered by factory bumper to bumper warranty

Great buying experience. Went in for a test drive with designs to buy the same car online in…read moreanother market. Note to self: why bother when you can get a great deal locally. Phil McCabe and the Route 128 Honda team were excellent. Phil is very knowledgeable and friendly. No pressure from anyone. Highly recommended. Ask for Phil.

Update to my previous review, May 2026: Just visited an auto repair shop that a friend of mine has…read moretrusted for many years. They let me know that the catalytic converter installed by Rte 128 Honda does not have a HEAT SHIELD, which can MELT the surrounding parts. There is also a MISSING BOLT. Honestly, Rte 128 Honda service is not only a rip-off, and not only did they not stand by their work and refund this loyal customer when they may have misdiagnosed the problem which cost me a LOT OF MONEY, but the work they did was SUB-STANDARD and I now have to pay to have it fixed. I hope I can at least save someone else from having a bad experience like I have!

Many thanks to Junid Zarka for helping me find a Subaru Forrester that suits my needs, for a…read morereasonable price. I'm so happy with my new car! Thanks Junid!

They were really great changed my oil and fixed my tire and also rotated my tires as well the…read moreservice was excellent they did a 15 point safety inspection as well the service desk was excellent as well everything was great

They worked with me through the whole process. Financing was easy. I test drove it today and took…read moreit home. Awsome dealer

Took my 24 eclipse cross in for a oil change. While it was on the lift they had me go out to the…read moregarage to see that brake pads need to be changed. They had the pads out of the calipers and caliper taken off. I told them that I would do my brakes myself and put it back together and just do the oil change . I did the brake job this weekend and I found that they massively over torqued the caliper slide pin bolts. One side was ok, on the driver side I need a 3ft cheater pipe to get the 14mm bolt off. Should never happen naturally with a car that's only 2 years old. Either negligence or spite are the reasons that this could happen. I would not trust bringing my cars there for service.

The staff are friendly and very helpful, I was in and out of the shop in under an hour with 4 new…read moretires, balancing and mounting. When I go into town fair tire there is no waiting to talk to someone, one of the staff always is willing to assist you.

Very bad place. They left the bolt in my tire and said the issue was fixed. AVOID GOING HERE…read moreUNDER ANY CIRCUMSTANCES. Look at the picture. That's all you need to know.

Worked with Steve. Purchased a new Colorado…read more Had tried to buy at another dealership but found the sales staff not very helpful. Terrific experience with Steve. Patient while I looked and test drove. Helpful and very good at explaining all of the things a new car can do. Other folks at Lannan have been good to work with. Am highly recommending this dealership. And Steve.

Do not bring your car here for service! Charged my wife $336 for an oil change, tire rotation and…read moreto diagnose car codes. There are plenty other mechanics in this area that would diagnose your car free and would not charge you $336 for a basic oil change and tire rotation. Don't waste your time or money with Nucar Lannan of Woburn.

Wasn't able to get a leather interior in my new truck because of "supply chain issues"…read moreDealer offered to install heated leather seats but very limited options. Charlie at Mp helped me pick out an entire custom interior for the same price the dealer wanted for a lesser interior. Heated leather seats, not seat covers. Hi quality leather in hundreds of colors, textures and options. Their craftsmanship and attention to detail is spectacular. It came out beautiful and looks like it rolled off the factory floor as a special addition. They do all kinds of stuff, Sun roofs, remote starters, tonneau covers, parking sensors even seats with cooling plus a lot more.. I strongly recommend you check them out for your custom automotive needs...

M&P have worked on my last three cars and I am buying a new one this year and plan to bring it to…read morethem. The last car they worked on is my 2009 Camry that they did major work to in 2008. Power sunroof, two tone leather seats, alarm with remote start , heated seats,leather wheel wrap. All work has held up to the test of time they made it easy and I am 100% satisfied and will bring my 2013 Wrangler Unlimited to them. I am a car nut with very high standards having restored my 1966 Corvette and 1972 Chevelle SS 454 myself. The work they did on my Mercedes SUV 7 years ago was great also. Captain Mike Boston Belle Charters Inc.