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    Saugus Auto Mall

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    5 years ago

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    4 years ago

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    Prestige Motors

    Prestige Motors

    (85 reviews)

    From start to finish, this was a great experience. Guys from Prestige Motor Sales were excellent. I…read morefound the car on cars.com and emailed the dealer. He responded right away and set up time for me and my wife to come to the dealership and test drive the car. When we arrived, the car was even better than we expected. We test drive the car and knew right away that we wanted it. Alex helped us every step of the way with financing and he gave us a great deal with the decent percentage and he also was incredibly patient with the paperwork and walked us through the entire process. I don't write a lot of these reviews, but when I have a great experience I give the credit. I will definitely share this experience with my friends. Thank you Alex and Prestige Motor Sales for another member in our family.

    At the time of purchase on March 20, I was told--and it was put in writing--that several issues…read morewould be addressed prior to delivery, including the tires and warning lights. I picked up the vehicle on April 1. On April 6th, an independent mechanic found several issues that had not been addressed, including concerns with the O2 sensors, exhaust system, error codes, and worn tires. That evening while driving on the highway with my kids in the car multiple warning lights came on and the car began shaking while driving. We had to arrange towing back to the dealership at our own expense. While they did perform some repairs (including replacing the O2 sensors (these are brand new!), a follow-up inspection still showed that the exhaust will likely need replacement, the radiator was not actually new, and the Run-Flat tires had been repaired rather than replaced. Overall, the vehicle was not delivered in the condition promised, and we spent significant time arranging transportation and following up. I would strongly recommend having any vehicle independently inspected before purchase. Based on this experience, I would proceed with caution.

    Wakefield Auto Gallery - 2022 Honda HRV

    Wakefield Auto Gallery

    (38 reviews)

    I found Wakefield Auto Gallery by looking at reviews. After a HORRIBLE experience with Boch Honda…read moreNorwood. I went in with zero trust for car dealers. Brian instantly seemed straightforward and down to earth and I felt more comfortable. I'd been to a few other places before I came here and the dealer would say the car was perfect, then the inspection would determine how that was total bs, so I was ready for that to happen again. But Brian didn't push us. He explained that they take on cars they're familiar with. I was looking for a Mercedes c300, he told me they don't take just any year Mercedes. They buy the ones they know don't have common issues, certain years have more issues. I appreciate that because we read about it, so I believed him. I drove the car. I loved it! We had it inspected at a shop down the street. The place that did the inspection dented the door by moving cars around too close together. But took responsibility and agreed to pay Wakefield Auto back for the damage and what it would cost to fix. Brian was honest with me and told me what happened, he promised to have the door fixed in a day. He did, and you'd never know by looking at it that it was dented before. Anyway, the car passed inspection thank goodness!!! The financial process was smooth. The man that helped us with that explained everything, all the warranties, everything. I'd definitely recommend this dealership! I loveeeeee my car!!!

    Alex was so kind and helpful when I was looking for a new car. It was only my second time car…read moreshopping and he made the process so easy and comfortable. After my mechanic told me it was time to give up my 2008 Honda accord, Alex helped me drive off in a new to me 2022 Honda HRV and I absolutely love it! What really made me feel reassured was that they allowed me to bring the car to my own mechanic to check out before I bought it. I 100% recommend Wakefield Auto Gallery!

    Saugus Auto Mall - usedcardealers - Updated May 2026

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