This business Tewksbury Auto mall/ Diesel Motor Group LLC 461230658 is under investigation with the…read moreattorney generals office and the department of consumer affairs. Please call the AG's office and DCA to obtain current information on them before you attempt to purchase a car. The owner had also owned a car dealership that went bad in Lowell MA. BUYER BEWARE! Also take the time to look at the reviews that "are not recommended ". They moved them so they are not noticeable to consumers ! UPDATE 12/22/16 we are in process of filing a lawsuit in small claims court for 5800.00 , and this business is active with the attorney generals office. JIMIE KHIN Is a crook. The car he sold my son, we had no knowledge, nor was it disclosed at the purchase, that the motor was USED in any form, and We did not know the REAL/ACTUAL mileage of the motor. The motor he sold us was in fact was aggressively used. The Car motor was not checked, nor was the car in ANY condition to be sold at all. Not only he sell he sell us a bad motor that they installed , It also confirms that the motor that was in my sons car WAS NOT installed properly. Please see the following quoted from our certified Audi mechanic: 2007 audi a4 quattro customers complaint : engine noise and oil light on and off since purchased vehicle. car was towed in 1. motor still full with proper amount of oil. 2. motor diagnosed as seized 3. upon removal of motor the inspection plate between motor and transmission was distorted, damaged and not reinstalled improperly indicating motor and or transmission were removed and replaced at some point, we also notice that the bolts on the plate were not affixed properly. Not the original motor . Motor condition was unaware by owner. Owner had no acknowledgement that the motor had been taken out and reinstalled. 4. unknown mileage or condition of existing motor 5. #3 cylinder piston 6. rod broken Installed: used motor 2.0 w/turbo 113,000 mile 6 months parts replacement warranty timing belt water pump spark plugs engine oil engine coolant engine oil filter- 3500.00 labor diagnostic testing - 2070.00 This is what your asking for if you buy here!

Recommend by a friend. Didn't have car I wanted. But Jimmy was very helpful and actually help me…read moreorder it from Florida for me. He said It will be inspected before he hands me the keys. Obviously I was very skeptical because now I am buying a car without seeing it. It was well worth the wait! The vehicle was detailed inside and out. The car runs like a champ. No complains here. Nice car at a decent price.

Great people. A one stop shop. They do your financing, warranty, and papers at the registry,…read moresticker and license plates. I love my car!!!! Highly recommend David, Chris and Don.

After going to many dealerships, we bought from Vitale. They were very patient with us because we…read morewent by so many times to check out one of their vehicles. My son got his dream truck at Vitales. The whole process was pretty smooth and I can't thank them enough for that. Top notch customer service Will def be back when my daughter is ready for a car. thank you guys

Damien at Enterprise Car Sales is phenomenal…read more My fiancé and I had spent the day driving around to different dealerships testing a number of used cars, and were both just re-remembering how painful the car buying process is: you always feel like you're getting ripped off, or that the people you're talking to aren't 100% trustworthy/on your side, that they're there to persuade you to buy something more expensive, the whole thing. And then we made it to Enterprise, and Damien was the complete opposite. He remembered important details from our initial call (like our price range, my "dream" car, the fact that I was a fitness instructor haha all of it). He had those cars literally already ready to go for us. He wasn't pushy *at all,* which made us want to work with him. And then above all, he was just SUCH a nice guy. So genuine, so helpful, and a lot of fun to work with. We ended up coming away with a car we LOVE (2019 Nissan Rogue with 34k miles!) at a good deal with good financing. Only one things I'd say could make the experience better (neither of which has anything to do with Damien, who is amazing, but is just a heads up): The technology to get a quote on financing and walk through details for the car is just... painfully slow. Plan to budget well over an hour to get through it (we hit this snag both when getting a quote, and then again when actually coming back to buy the car) Otherwise, highly recommend Enterprise, but specifically recommend working with Damien!

I try to live with my mistake that I got for over 20,000.00 at Enterprise Car Sales in Woburn MA…read more It just over a year since I bought this Vehicle. Everytime it snows the Trunk and back seat is filled with snow. I have to pay $500.00. per month for this vehicle. I am very hurt because I took it back to the company within 7 days and they would not take it back. I am not sure of the Rep's name I think it's Abdul and the Manager Drew refuses to take the car back. It failed the Emission stay away from them as far as you can. It is Winter now and everytime it snows I am very upset.

Imagine a car dealership that you know to be trustworthy, to value you as a customer, to deliver…read moregreat customer service, to perform great repairs and maintenance, and to sell a great product. That's North Reading Subaru. I don't know about you, but, I can count about 5 such companies. North Reading Subaru is one of them, and Subaru of America is another. On each interaction that I've had with North Reading Subaru, over many years, I have to remind myself that North Reading Subaru is a car dealership. If I didn't know better, I'd think I was doing business with Nordstrom, Costco, Nations Photo Lab, REI, or any of the other companies in America, that stand out for high quality product, business integrity and customer service. The 2026 Subaru Outback that I am in, is stellar, a significant enhancement over prior year Outback's (each, have lasted forever, with only preventative maintenance (at North Reading Subaru), and very few repairs). Jonathan Walker is a superstar sales and leasing professional, who is as knowledgeable about Subaru's as he is dedicated to business integrity and customer service. The Service Department is the best service department that I have encountered in several auto brands, over 50+ years. They perform meticulous work, are efficient, and high integrity. One thing to note, they are busy; In my opinion, they are busy, because they are so much better than other Subaru dealers in the area. We've never purchased a pre-owned car, but, I recently walked the North Reading Subaru parking lot, and I must say, I could not tell the pre-owned cars from the new cars. If we were in the market for a pre-owned Subaru, North Reading Subaru would be our first and only stop. It is a privilege to be a customer of North Reading Subaru, to KNOW that you and your car will be well cared for, and to NOT have to worry about funny, or underhanded business, often associated with car dealers.

Honest and easy to deal with--great service and prices…read more People u can negotiate with and listen to the customer I've bought two Subarus from them

everyone was nice and they did work on our car free and quickly. great interior. great in a pinch.read more

Bought a car from the dealership 4 years ago, we were happy with sales rep and services performed…read morehere. However, went there to buy a new vehicle. The staff seemed uninterested in helping us. We told the sales rep what we wanted. He sat us down at a table, didn't introduce himself to us. He disappeared and came back and said, "Sorry don't have any of them coming in, Good Luck!" and walked away. We were shocked! Went to the Lexington Toyota dealership - greeted by staff and bought a car. Called Wilmington Toyota and asked to speak to a manager (just to let them know how poorly we were treated). Left a message, no one returned our call. We are done with them!

Great buying experience. Went in for a test drive with designs to buy the same car online in…read moreanother market. Note to self: why bother when you can get a great deal locally. Phil McCabe and the Route 128 Honda team were excellent. Phil is very knowledgeable and friendly. No pressure from anyone. Highly recommended. Ask for Phil.

Update to my previous review, May 2026: Just visited an auto repair shop that a friend of mine has…read moretrusted for many years. They let me know that the catalytic converter installed by Rte 128 Honda does not have a HEAT SHIELD, which can MELT the surrounding parts. There is also a MISSING BOLT. Honestly, Rte 128 Honda service is not only a rip-off, and not only did they not stand by their work and refund this loyal customer when they may have misdiagnosed the problem which cost me a LOT OF MONEY, but the work they did was SUB-STANDARD and I now have to pay to have it fixed. I hope I can at least save someone else from having a bad experience like I have!

This is for the car sales part not their service department…read more We worked with John and he was great. This was by far the best car buying experience I have ever had. There was no pressure, no following you around, no let me check with my manager and going back and forth with prices. Hassle free, easy buying experience! We worked with someone online prior to going in and new the exact lowest price we could buy the car for and it made the experience so much easier and less stressful. John helped us decide the color and trim level that worked best for us and even delivered the car to me over an hour away from their dealership. I would highly recommend this dealership to anyone - go see John!

I'd like to share our experience with Herb Chambers Kia in Burlington, MA, in the hope that it…read morehelps other prospective buyers avoid the trouble which we experienced. In November 2023, we purchased a 2021 Kia Seltos Certified Pre-Owned for my daughter. Unfortunately, what should have been an exciting and satisfying experience turned into a frustrating one from the very beginning. We had to make **three separate attempts** to take delivery because the vehicle wasn't ready, despite the dealer's commitment to have it ready on a given date. Before the third pickup attempt, I sent the dealership a detailed email documenting the outstanding issues, including: * No inspection sticker, despite having already paid them for it. * Wheel locks that had been promised but were still sitting in the trunk instead of being installed on the car. * A vehicle detail/cleanup that fell well below what I would expect for a Certified Pre-Owned delivery. The car was dirty and soiled. * Significant hazing on the driver's-side headlight that had not been corrected. * Noticeable curb rash on one of the wheels. * Dings and scratches that had not been repaired. The used car sales manager acknowledged these issues and assured me they would be addressed before delivery, however it took my calling attention to the details to get them to deliver a minimally acceptable product. Incidentally, the sales rep went missing in action during this process and barely acknowledged our presence during delivery. The biggest disappointment, however, surfaced after we owned the vehicle. The air conditioning never worked properly from day 1. We initially assumed it was a minor issue, but after additional service visits and expenses, it became clear that the problem existed from the time we took delivery. A Certified Pre-Owned vehicle should not be delivered with a non-functioning air conditioning system. And the dealer should stand behind a Certified Pre Owned Vehicle, for which a significant premium was paid. But, instead, they seem eager to hit us with a bill greater than $3K instead of honoring the spirit of the CPO warranty and doing the right thing by the customer. What disappoints me most isn't that a used vehicle needed repairs, as used cars sometimes do. It's that we experienced multiple delivery delays, had to point out numerous quality issues before taking possession, and ultimately ended up with a vehicle that had a major mechanical problem from day one. And every time the car is brought to Herb Chambers/Asbury for service, the communication is nonexistent or elusive, requiring my daughter and me to make multiple phone calls over several hours to reach a human being. They never call us to tell us that the car is ready to pick up. And the Tekion multipoint inspections and associated paperwork provided by the company were not informative or accurate, adding to the frustration factor. I recognize that many people have had positive experiences with Herb Chambers dealerships (and our family has bought more than 9 cars from their Honda and Lexus dealerships), but this was our first experience with the Kia location. If you're considering purchasing a Certified Pre-Owned vehicle, I would encourage you to perform an exceptionally thorough inspection of every system, including the air conditioning, before accepting delivery. I hope sharing this experience helps someone else avoid the frustration we experienced. Again, think twice before purchasing a certified pre-owned vehicle from Herb Chambers Kia of Burlington, and if you do find the perfect vehicle there, have it inspected by an independent third party. And if you take delivery of the vehicle in the Winter, be sure to test the AC the moment you get a warm day. You might want to look elsewhere, as this dealership doesn't stand behind their vehicles and have a very unprofessional approach to their customer service.

I am writing this review to let people know that Liberty Chevrolet in Wakefield is awesome and…read morehighly recommend them. I bought a 10 year old 2016 Chevy Sonic from them and discovered the A/C had an issue. The A/C was working but was leaking freon around the A/C compressor which unfortunately was not covered under the 90 day warranty. I reached out to Liberty "after" the sale where I had to pay to replace the A/C compressor and while Liberty really had no obligation to cover they offered me compensation to make right which I really appreciated. Again they stand behind their sales even after the fact so you will be in good hands if you choose Liberty!

I want to start this off by being fair, our direct Sales guy Herve was great. He was friendly…read moreresponsive even after hours so the content of this review is not a reflection on him. I brought my 2024 Chevy Trax in with an very apparent engine knock. I had heard reports on this issue and was expecting the worst (Engine replacement with a long wait time). I had made an appointment for a Tuesday but had to have the vehicle towed there the Friday before, GM wanted to tow it to a different dealer but I stuck with Liberty. I left a message for the service department explaining the situation and asking to get a follow-up call back. Days went by and I heard nothing. My appointment day came and despite calling back multiple times the phone was never answered and voicemails never lead to a callback. The Friday after my appointment arrived with the dealer having my car a week and still nothing, me and my father (co owner of the vehicle) reached out to sales to get in touch with service. Only at this point did we finally get in touch with someone only to find out the vehicle has not even been taken on a diagnostic drive. We were assured it would be looked at immediately and we would get a call back in a few hours. I checked periodically the MyChevrolet App to see if they were driving it as it does tracking, come to find out my vehicle was parked 10 miles away in the middle of Salem. Now I work in the industry but I dont see many Techs taking a vehicle with a very obvious low end knock on a 20 mile "diagnostic ride" to a random spot in another town/city. We confronted about this the service department became flustered. We were then told the car could not be looked at until the following Tuesday because they need to tear apart the engine but it is now too hot to work on. Through all this I had been in contact with sales on potentially trading it in for a 2026 Trax as my 60k mile warranty was almost up on the 24. I wanted at this point to go elsewhere however they had my car that would ultimately be a trade in so I was basically stuck. My sales guy was able to find an upgrade I wanted and this is where things got worse. They offered me 1k less on trade then I was hoping so I countered and said I would walk for less because the financing wouldn't work, that where their sales manager came in. To start off this guy was extremely condescending. He starts off with a nice Power Move handshake (for lack of a better description the text book Donald Trump pull handshake) like he was showing his dominance. Which validates some of the other reviews here especially from Women being intimidated. He had a snarky answer for everything and responded like we were the dumbest people on the planet (I work in the industry, and my father grew up in it, his father retired from GM). They agreed to my terms but again a snarky attitude when I simply asked that I keep the basically brand new tires on my 24 and have those swapped to the 25 which I would pay for (this benefits them as they can now list my old car as having brand new OEM factory tires). We got passed along to Blake at this point in financing. We went in asking for a GM extended warranty however they wanted us to get their All State service plan stating it was better, when we countered saying they make more commission they said thats not true and they do it because its better than GMs and they care about their customers (after some research the All State plan doesn't mandate OEM parts are used, allows for negotiation of labor rates, and of course they make a higher commission selling it). We stood firm and got what we thought was an extended warranty, turns out is basically a service contract that I still need to pay a $100 deductible on which we don't remember being told because we were never given the documents for the warranty and were show the wrong documents and finance numbers multiple times during the process which added to the confusion. When we questioned the dealership about this after the fact when we found out it wasn't a warranty and we have a deductible (only found out because I noticed the warranty paper work was not included in what we received and reached for it to be sent over which it was however filled out and unsigned) we were told by Blake that he would not have forgotten to mention it because and I quote "he is a machine". There was questions about validity of signatures on said documents as we got sent unsigned documents twice however at this point its not a concern and could be a simple accident, however that doesn't change the fact that I was lead to believe it was a "WARRANTY" and not a service contract but now Im stuck with it as I paid for $2,000 for it. To wrap this up DO NOT GO HERE! They are condescending unprofessional and practice intimidation tactics as well as numerous instances of situations that were borderline bait and switch. Personally if I was GM I would kick them to the curb as a dealer. Word of advice find a Dealer that is still family owned.