This review is related to the service department at Canobie Lake Honda. I bought my Honda when the…read moredealership was Rockingham, and have consistently gone back for oil changes. Last weekend Derek Shea assisted and was very helpful and courteous. After the oil change, Derek went over all aspects of my Honda and various maintenance that may be needed soon. There was no high pressure sales tactic, just a basic review which I appreciated. My tire pressure light was also on, after having had 2 new tires installed recently, having recalibrated them, but after 5 days tire pressure light on again. Derek had my tires checked, ensured tire pressure was correct, and recalibrated them, saving me from having to return to the tire company. Derek was super helpful! In my visits to the service dept at Canobie Lake, I've always had positive experiences so am rating 5 stars!

If you want to sit and wait and sit and wait and sit and wait while you hear the management "team"…read morechuckling up front this is the place for you. They know how to make a fairly simple transaction as complicated as possible. DIfferent members of the team tell you different things so obviously they are making it up as they go along. AVOID. Go somewhare else.

Love my new car from High LineAuto Sales. The process was so easy. Thank you Kevin and your team…read more I'll definitely be sending everyone to you.

Amazing customer service! Everyone there from owner down to junior staff was very focused on…read moremaking my visit there a good one. PLUS the repair work on my bumper was top notch!

Honest and decent family business. Professional and knowledgeable mechanics and staff. Have been a…read morecustomer for 25 years

OUTSTANDING SERVICE!!!! With all the snow fall the heat…read moreshield bent and dragging. I stopped by to see if they could do something to fix it before I went to work. They took it in immediately did a repair and now I am off to work. FANTASTIC SERVICE!!!!!!!!

I bought a used 21 ram from there last week and then the day after my card was trying to be be used…read moreas a 1900$ charge from Apple and trying to withdrawal 20 grand, my sales was African American and my bank said they have a African American on camera trying to use it and withdraw money.

Waited a long time for the exact model, trim, and color combo I wanted since it was in high demand…read more While it ended up coming to another dealer first, so didn't have the pleasure of purchasing directly from Key, Nasaih and others had been very helpful throughout that process. So knew for any ongoing maintenance would certainly be brining me business to Key. Was interested in a potential tire/wheel upgrade, that the nature of it was quite unusual or novel at least. Well Russell from parts is absolutely incredible. Along with responding incredibly timely, is has a wealth of knowledge, and detailed, and a very creative thinker like I consider myself. In a world of customer support often feeling like you are taking to a Bot (whether you are or are not), or that people aren't empowered to resolve issues, glad to see great service providers and companies behind them that empower them to truly support reasonable requests from customers. Highly recommend them! To note, the 6 other ratings here on Yelp are dismal and very different from my incredibly positive experience as well as on Google where they have 5 stars with 1,069 reviews currently. So be sure to read reviews everywhere to make an informed decision for yourself.

I've been dealing with Motta for years but the auto body shop not the car dealership. I've had…read morenothing but good luck. I only have one issue, the number you have listed for your business is out of service. Please tell me that you are still open. I can't find your phone number

Take notes, put everything in writing, don't sign anything until YOU have checked everything!…read moreDiscrepancy on the odometer AND finance rate quoted that I found. Had to get a notarized amendment for title. was told "it's no big deal!" Umm, yah it is...its called the truth! Constant interuptions. Felt as if I was inconveniencing him when nearly 1/2 the asking price was in hand...i never tried to talk him down or ask for outrageous extras. Has a body shop, vehicle still had paint issues. Thank God, I am happy with my vehicle and wanted this specific vehicle as to why I completed the sale... however, the ink wasn't even dry yet and John turned shi$%y towards me. Just be alert.

If you are in need of a new car Canobie Lake Toyota is the place to go. Go see Jen Lilly and she…read morewill take great care of you and she definitely makes buying a new vehicle hassle free and an overall great experience. I will go no where else and I have purchased / leased my past 5 cars with her. You will not be disappointed at all and she is trustworthy and honest about the price and monthly payments.

I ASSUME this is the same company, or partially the same company as "Rockingham…read moreToyota/nissan/honda" In 2007 I bought from Rockingham Nissan and it was a great experience. Since, I sold cars to the Port City used car buyer who worked for Patriot Nissan. I contacted Canobie Toyota assuming I would have an easy transaction, but the typical used car sales shenanigans ensued. Internet employee responds with Info about vehicles I DID Not inquire about. Constant emails titled "new info", but the contents have no additional Info... Just more evidence for a manufacturer to customer straight platform, cut out the "dealer "

I purchased a 2022 Kia EV6, agreeing to the condition that the damage to the windshield trim be…read morerepaired by a Kia dealership covered under warranty. The dealership informed me that they would bring the car to a Kia dealership, and I believed them. After a few days of no information, I inquired about the dealership. I called Kia directly to get an update on the car and service manager was shocked to learn that it had been purchased. He informed me that the car was not covered under warranty but provided the quote to Hyundai. He also mentioned that the parts would not be available until Monday. Two days later, I called Hyundai to inquire about the car's status. They informed me that the car was still at Kia and that the parts would not be available for a few more days. This information aligned with what Kia had told me, so I was initially satisfied. However, when I took delivery of the car two days later, I noticed that the repair sheet from Kia indicated that the car had been picked up days before my salesperson had informed me that it was still at Kia. I have since called, emailed, and spoken to another sales manager to determine how the car was repaired. I have no idea if they used superglue or if it was a legitimate repair using the correct Kia parts. I had high hopes for dealerships that does not engage in commission-based sales tactics. I genuinely believed that there was no motivation for the dealership to lie, but this experience has proven me wrong. It appears that this dealership employed typical car salesman tactics. Fabian was my salesperson, and Nancy, the sales manager, is the one I believe guided Fabian to directly lie to me.

While the purchasing process was wonderful, everything since then has been horrendous…read more No one returns phone calls or emails. The service department blames sales for not having information on appointments- the warranty that was sold to me is covered by a third party ( NOT disclosed at the time of purchase) so the process of actually getting it scheduled/ taken care of is a three ring circus and finger pointing game. If you do purchase a vehicle from here- use Nick from sales- and then firmly decline any and all warranty's!!