Got a 2015 BMW 328xi from these guys and Ben Dorne was great. Very good people, reasonably priced…read morewarranty to go with my purchase, and their price on this model was more competitive than any of the others around. I'd recommend anyone to check out Auto Mall for their next used vehicle. Thanks again!! Craig

Horrible experience at Auto Mall Collection. Purchased a 2017 Audi and within 20 miles of driving…read moreform dealership, check engine light came on. MULTIPLE issues, including a timing chain which cost $3,000 to repair. I was out of luck as they said the lemon law doesn't apply over 125K miles. Windshield had a big chip that didn't pass inspection. They add on $795 for a "document fee" which is pure fluff and pads their margin. Salespeople have a poor demeanor and I am confident they knew about this issue, cleared the check engine code, to leave me with the expensive repair bill. Should have known better after reading so many bad reviews. Will not ever be doing business with them again.

This is my go to for parts and service, I would recommend this dealership over any of the ones…read moreowned by herb chambers they will blow your car up n make every excuse and not take responsibility for their work but this place is by far one of the best dealerships in Mass

I brought my vehicle in for a routine service of the EV unit. They highly recommend the…read moreair-conditioning unit be checked for a problem they encountered. The check cost me almost $700 and it turns out there was no problem at all. Rip off!!

Had an awesome experience being my car to get serviced here. Great staff, great attitude, and great…read moreservice! It's hard to find a good reliable mechanic and i'm glad I found one.

My boyfriend has been wanting a hummer for several years but couldn't find one with low miles, that…read moreis until we stumbled upon Spiro's Auto. Long story short, he test drove it and fell in love. The entire purchase process went very smoothly. He was able to obtain financing, picked up the check, the guys serviced the vehicle and we drove off the lot. I would recommend Spiro's to anyone looking for a nice vehicle. Most of the vehicle's on their lot have low miles and decent prices. The two (2) gentlemen that are employed there are very personable, professional, and ready to help with any questions and concerns. They were extremely accommodating and really made the entire process a good one! Give them a call, check out their website, or go to their office. You won't be disappointed.

This was my first time bringing my car for service to this dealership and I am so happy! My…read moreappointment was at 9 for an oil change and a couple of recalls that came out on my car. I made the appointment online and requested a rental for the day. I arrived at 8:30 and Kristin was more than helpful even though I was early. Because it was my first visit my oil change and tire rotation were free. And I sat in the waiting area for about 5 minutes and enterprise was there to pick me up and bring me to my rental. Simple I know, but I had a Hyundai previously and they gave me a hard time about a rental even if I paid out of pocket?? So they had me wait like 3 hours and 3 hours on your only day off is a lot of time lost. Really hate Hyundai village I brought it in for a coil misfire a part that cost $16 I had the diagnostic from a local gas station but they wanted to charge me $150 for their diagnostic and he said he would waive it and just charge me labor. They wanted to charge $500 for labor so I told them to pack up my car and he tried to charge my the $150 he said to waive. Hate them. Thanks Chevy for making my day easy!

If I could give this place zero stars I would. Bought a truck from these guys in 2021, and at…read more64,000 miles it is at transmission failure, it is a perfectly cared for truck, and there is no excuse for this kind of issue. Asked the manager if he has seen this before and his response was "I see all sorts of stuff". I don't know how to break it to him that that means these cars suck. Don't buy a Chevy and Don't buy it from this place unless you want endless headaches.

We had a wonderful experience purchasing our new Audi. Jason was patient and explained all the…read morefeatures with great detail. Technology can be intimidating however Jason answered all our questions and our new ride is very user friendly. He is an asset to the company and we highly recommend him-very knowledgeable Thank you and we will not hesitate reaching out to him if necessary- Right from the start with our warm greeting to finalizing the paperwork was a very positive encounter Sincerely Joe and Eileen Flibotte

Terrible customer service. Waited a month to have my car serviced since i requested a loaner car…read more Showed up on time after the first loaner was canceled. They had no loaner and didn't have the decency to call and let me know before I got there. Emailed and called to reschedule and no one calls back. So unprofessional. I'll take my business elsewhere! Smfh!

I've had tbe opportunity to deal with Acura of Peabody two separate occasions; both encounters were…read moregreat. Customer service is top notch and services were timely and well performed. I honestly can't find any faults with this place. Keep up the awsome work/service. You have won my business.

Was quoted a price for Acura MDX brakes replacement at $1199 over the phone. When I brought a car…read morein - was told rotors are not included in that price and the price is $1900. Talked to GM, Matt and he would not honor the issue to give lower the price even to $1500. This is my last Acura purchased at Acura of Peabody.

Otis is awesome. Went above and beyond to get me the right car, was helpful and friendly, sent me a…read morevideo of the car when I had to leave unexpectedly, made the buying process really easy, and is going the extra mile to get it nice before I pick it up. I see others have had similar experiences! Thanks for the nice car!

It's utterly ridiculous that I had to wait over three hours for a simple oil change. Especially…read morewith an appointment! I like you guys, but it's unacceptable.

After my son totaled his car and needed a replacement, we bought a 2019 Hyundai Tuscon with very…read morelow mileage from Auto Choice in Peabody. My son found the car online and we went to look at it. Henry and his staff were very helpful and walked us through the whole process. He made sure the car was clean and we had a remote start installed, which Henry coordinated. He took care of all of the RMV details, and we got the car ever quicker than we expected. Thanks Henry, we highly recommend Auto Choice!

great experience. decent second hand car for my son. price was right. registered for us and got…read morethe sticker