5 years, 20 lbs, and a new Corolla later, a lot of things have changed but Eric's awesome service…read moreat 1st Call Auto hasn't. When I accepted a new job on the other coast, I knew that the one part of the cross country move I wouldn't have to worry about would be shipping my car. Just like last time, communication was easy and prompt despite it being August student moving / holiday / COVID truck driver shortage season. Eric was honest and up front, and managed my expectations so that I made the best decision time wise, even though it was more inconvenient on the front end. As long as 1st Haul Auto is operating and run by Eric, I will never use another company if I have to ship my car.

Moving our daughter's car from Massachusetts to California was an efficient and smooth experience,…read moreall thanks to Eric at 1st Call Auto Haul. We had looked into other transport companies that provided lower estimates, but the reviews led us to second-guess their reliability. After reading the great Yelp reviews for 1st Call Auto Haul, we contacted Eric -- and, boy, are we glad we did! Within a month of our first phone call -- and after subsequent calls and email exchanges -- the car was expertly delivered to our home. Throughout the entire process and in every interaction, Eric was patient, thorough, and honest. My only suggestion would be to change the name to 1st *AND ONLY* Call Auto Haul as this is truly the one company you'll want to use to move your car!

Quick Tow Services came through for me right after my car accident, and I couldn't be more…read moregrateful. They arrived quickly, handled everything efficiently, and made a stressful situation much easier. The team was professional, straight to the point, and very clear about the service from start to finish. On top of that, the pricing was fair with no surprises. I truly appreciated their help and would highly recommend them to anyone in need!

I had a great experience at Wayland auto. They were very patient, polite and answered all my…read morequestions. I will definitely come back for all my future automotive needs. And I will definitely recommend to friends. Great place to get gas too. Discount for cash. Thanks for all your help guys.

I purchased a car from Elias at Wayland Automotive about a year ago. After we paid him, the entire…read moreexperience was terrible. He had agreed to do some work on the car but was not responsive or transparent about was needed. After much back and forth, we took the car to the dealer for their opinion because we could not trust Eli or his team. One year later, the car needed a service and we were disappointed to find that it needed additional work since Wayland Automotive had not correctly completed the repairs. I would not recommend that anyone purchase or get their car worked on at Wayland Automotive.

Total disaster, should be closed down…read more Very interesting that the state police continue to allow Amal's to be their preferred tow service. Have to wonder how that arrangement works... The older couple that own it, Mal and his wife, should have retired 15 years ago. They are rude, obstinate and far from helpful. My wife's car was towed here after an accident. It was still drivable. I called on Friday and was out on hold for 15 min, then disconnected. When I called back Mal himself yelled at me for hanging up as he said. I was then put on hold again for 10 min by his wife, he then picked up the phone and asked what I wanted, when I explained again he became angry again. I was delayed at work and could not Pick up the car Friday. I called Sat, went through a similar exchange with them, finally to be told I could pick it up that day, and time bring the registration and cash. When I arrived there was no one to answer the door which was locked. I eventually found a side door and people inside, they went looking for Mal and eventually directed me across the street where I waited for an hour, only to be told to cross the street and go back to the same building. Mal was Inside, they found my car, but refused to let me take it or pay for it because I did not know the exact location of the accident. My wife was not able to answer the phone to provide this info so I waited another 30 min for Mal to figure out whatever it was he needed. He was rude and anything but helpful.

The worst place I've ever had in my life! The stuff are disrespectful and have used a bad faith. My…read morecar was towed on a Saturday night and I was only able to pick it up on Monday, my son was there for ask to pick up something that he needed for work inside the car and they took the key from his hand and then they taunting him to try to take from them. I was very upset because they treated me so rude when I mentioned the situation saying: I Don't care about you! Finally I spend 200$ for 2 days storage and I really expected a little respect from this business, because they're a business.

Jessica and William,have both been friendly and knowledgeable in there communication and work and I…read morerecommend them highly for their ability and honesty There prices are fair and there action swift

I called up A&D to help get my stuck EV out of a parking garage after AAA failed to help me for the…read morethird day in a row. I called up and scheduled an appointment same-day with no hassle whatsoever, and the tow operator showed up right at the scheduled time to retrieve my car. The car was out of the garage in less than 15 minutes and at my preferred shop unscathed. I neglected to get the tow operator's name, but he was a very nice guy and obviously very experienced. I would 100% recommend this business - the operator I dealt with was kind, experienced, and timely, and as far as the cost, I would say the price for the tow was very fair.

I'm referring to the sales dept. They definitely get a lot of eye candy onto the net, etc. I'm…read morepretty sure their prices are a bit lower than in greater Boston, and Lowell isn't that far away...but I'd recommend an independent inspection by a qualified mechanic or "Lemon Finder" to avoid possible hidden issues, which can be devastating with high ennd vehicles (even though there's a 'lemon law' in MA).

I told them my preferences and budget, and they worked within it, giving me several attractive…read morechoices. They were generous and the purchasing process only took one day and couldn't have been smoother.

My first time at this shop, went there because it was near my shop and my car was leaking…read moreantifreeze and over heating. Took it in to get fixed brought it in at 830am got it back at 330pm. So they text you an invoice telling you how much it's gonna be labor,parts,taxes. They told me I need to replace hose connectors wich was gonna be $220 total. They also recommended to change the thermostat wich was another $324 but I declined that. What they don't tell you in the invoice is that they gonna charge you a diagnostic fee of $158, you find that out at checkout. I mean a diagnostic fee of 158 just to see that I need new hose.

Been going there for decades, thru always gave great service with very reasonable prices but after…read morethe ownership change, the service rep Vinny wants to up charge and find every little thing waiting expensive OEM parts unnecessarily. Very dissatisfied with the customer service, repairs have been decent so far but I'm going to look around for another place for my business

I have been having my cars and trucks serviced here for decades. They are family owned and run and…read moreare very good mechanics. They are completely honest, friendly and professional.

Got car inspected Saturday morning . Paid as usual with card. On Monday afternoon I got a charge…read morefor an extra 35 dollars from them they charged me twice for the inspection and now no refund have to go through my bank cause they refuse it. Will take my business elsewhere.