I was searching for particular older vehicle in really good condition and I found it at S & J motors. I trusted Stan immediately and found him to be worthy of that trust. It's no surprise they've been successful all these years. If I'm ever in the market for another vehicle, I'll go there first. read more

Sold my much loved BMW to S&J motors today. It was a extra car that wasn't getting the attention it needed. Nick was great to work with and it was a overall great experience. If I'm ever looking for a used car or going to sell a used car again I would definitely go back. read more

9 months ago, I bought a 2009 Honda CR-V from S&J motors for $15,000 that had 99,000 miles on it. It felt like a lot at the time, but this was the hight of covid-induced crazy-used-car-price vortex, and from what I could tell by checking ebay and facebook marketplace, this was a fair price. The lady who sold me the car was very personable as great to deal with. I was a bit concerned about spending so much for a car with so many miles, so for an additional $1600, I bought a 30,000 mile, 2 year extended warranty. Fast forward to about 2 months ago. I'm coming home from a work trip, and my wife calls on the phone. "I'm in the car and there's no heat" she says. "What does the temperature gauge read?" I ask. "It is hard to see, but it looks like it's all the way over" she says. "Pull over immediately and turn off the car!" We get the car towed to my mechanic and he says we blew the head gasket. So I call the number on the warranty contract for TruWarranty. "I blew a head gasket" I tell Jordan, "I'm going to need a new engine. Am I covered?" "Yes," he says. "Just take it to your shop and have them send us a repair order with parts and labor spelled out." So, after my mechanic complies, Jordan tells me he'll have to send out an inspector, just to verify that the car is really broken. Jordan seems like such a nice guy, always pleasant and reassuring. I'm starting to think "Wow, these people are really great, and I'll soon be back on the road" The CR-V is really in very decent shape -- no body rust, interior is good. It has a tow hitch and and sunroof and the factory radio is decent. It is probably only worth about $9000 by now, as used car prices have come back below the stratosphere. It wasn't my first choice when we got her, but she really has grown on me in the 9 months that we have had her. When we bought this car, we really expected to get at least 5 more years out of her. I was really glad that the warranty I had purchased for just this purpose was in place. Now friends, there is only 1 of 2 things Jordan could have said to me when he got word back from the inspector. And the first was he could have said "your car is too expensive to repair, so we're just going to give you a check for $9000", which wasn't very likely and I didn't expect it. And the second was he could have said "your car is clearly broken and we are going to fix it." But when we got the answer from Jordan there was a third possibility I hadn't counted upon and he said "Your car was heat damaged so we won't fix it" Heat damaged. Not covered. But I bought an extended warranty from S&J motors that covered the power train. How is heat damage not covered? Besides, I had the car in the shop just a week or two before this happened and they saw no problems with the cooling system. We certainly would have had it fixed if there was, or fluids topped off or whatever might have been needed, but no problems were detected in the cooling system. Whatever happened, happened quickly, and we addressed it as soon as we could ("Pull over immediately and turn the engine off"). I called S&J and asked Nick (the owner's son) to make this right. After all, I bought the warranty from S&J Motors. Doesn't S&J stand behind what they sell? But Nick, in the kindest and politest tones possible, said "no, they will not fix my car." Now I'm not denying that if you pour over the extensive list of exceptions to coverage you won't find "heat damage". Clearly, this warranty was written to minimize valid claims. Plus the contract stipulates that I may not take them court but must use an arbitrator (which my lawer tells me costs a lot even if you win). What I am saying is this: - I bought a used car from S&J Motors - Since it had 99k miles on it, I purchased an extended warranty on the powertrain - I kept the car in excellent maintenance - Something unexpected, unpreventable, and catastrophic happened to the engine - The extended warranty I bought from S&J Motors did NOT protect me So, the short story is, S&J motors sold me a useless warranty, and I'm out the $15,000 for the car and the $1,600 for the extended warranty. My dealing with S&J warranty resulted in a total loss of $16,600. Now I know there are probably lots of folks out there who have had great transactions with S&J. But you don't really know the quality of a company until something goes wrong. How the company responds when something goes wrong tells you if they are fundamentally there to provide something of value, or if they are only concerned to separate you from you money. IF S&J felt they had a reputution to uphold, they would not have sold me a shoddy warranty, and they would have made sure I was made whole, even at cost to them. As for me, I will never do business with them again, and I would strongly discourage you from doing business with them either. read more

Excellent dealership, really easy to deal with, no doc fees, no B.S. Stan was fantastic, friendly, and very helpful. The purchase took about 40 min total, really fast! read more

I had a great experience with Nick and his whole team. If you make an appointment, walk in, and talk to them they are super helpful and friendly. They do an excellent job and only sell quality used vehicles. My mechanic recommended this place to me, I would come back again and again to buy used cars from them. Do not hesitate to use them for your future used car purchase. read more

I have been using S&J Motors for years now. All in all, I've bought 3 cars from them and have been happy every single time. The folks at S&J treat you with respect and never give you the hard sell. I recommend them to everyone. Tell Stan I sent you! read more

I have purchased 2 cars from Stan at S&J motors. He really took the time to talk with me and understand what I was looking for in a car. Each time he made recommendations and had me test drive everything before I made a decision. He was very patient and helpful every step of the way. Each car that I bought (a Jeep and a VW Jetta) was sold spotless, without problems, and with a full tank of gas. I kept both cars for a very long time and would absolutely buy another from them. read more

Best car dealership I've been to. Very nice and helpful, and no hidden fees. What you see on their website is what you'll pay, best experience I've had buying a car. read more

Easiest no pressure, smooth transaction car buying experience I have ever had... I looked at a car, had it financed with my bad credit (credited tanked after a divorce) and had it in my driveway in less than 2 days. Sharon is straightforward, experienced and efficient with NO PRESSURE. Start here if you are looking for a previously owned car... read more

Not a bad experience. Unfortunately the majority of their used car offerings are riddled with undercarriage rust, and the interiors are in need of quality re-conditioning for the prices being asked comparable to the mileage on the cars/trucks. Very friendly, easy going, certainly did not feel any pressure to hurry up and buy. I just wished that their asking prices reflected more honestly, as other deals were found in my particular case, with less mileage and better quality all within the same brand/year/make/model. Worth a drive though to check out inventory first hand. read more

I bought a car there a few months back. Great customer service while at the dealership and after I left. They found a key that had been misplaced and mailed it to me a couple days after I bought the car. Fair prices on good used cars. read more

We have bought 2 cars from S&J in less than a month and have had a very good experience on both purchases. There was no "pressure" and Stanley and Vinnie were very helpful. On the 2nd car both went out of their way to make us feel like we were treated fairly. Both cars are working as expected and we are very happy to own them. Thanks Stan & Vinnie read more

I just purchased my second car from S & J, and I have a fairly positive opinion of them as a business. Vic and Vinnie (with whom I worked on these) are low pressure and personable. I am especially grateful that they were able to get me a very agreeable financing rate. I am not going to lose any sleep over the price of the car - sure I may have found it for a few dollars less at another place - but would have had to find it, deal with unfamiliar (likely pushy) people, and then end up wondering if they will answer the phone when have a problem. I like S & J. Their prices are reasonable - and they are a local, small business. read more

Recently bought a nice Honda Civic for a good, fair price. A couple weeks later the blower fan stopped working so we call to see if they could help us. They made time to look at the car at our convenience and after some surprisingly good diagnostics, replaced the HVAC control switch module. During the process they treated my wife great and had her on her way with no charge and a smile. As a car guy, I appreciate that what they did was far from the easiest job in the world. As most dealers do, they gave us what the charge would have been and I found it to be quite reasonable. They will be our first stop for our next car purchase. read more

Unbelievable experience at S&J!! Friendly and knowledgable sales staff with zero pressure attitude. If you're looking for a quality used car then this is the place to shop!!! They will help you in any way they can but basically let you sell the car/truck to yourself. I'm serious, no pressure at all just friendly help when you ask. Also I had one mechanical issue about 20 days after I bought my truck and they fixed it for free, correctly and promptly with no questions asked. I love this place and will definitely be back when we're ready to trade in our other car. read more

I bought my car there. I the beginning they were very friendly and helpful - they offered to deliver the car to my home (Boston) from their dealership. It appears I tested the car for too little time, as I discovered the broken heating as soon as took the first ride after it has been delivered. This was definitely there when they delivered it - but they said nothing. After I called they offered to have a look and I brought the car to them - 100ml per round trip. After having a look they said it is the control unit and they need offered to replace it for free. I brought the car again (100ml round trip) and rented a car - because they can not offer a loaner. Then they said they will not replace it for free but charge $320 and would not be able to do it right a way, as they need to order the part (and this although they already had a look at the car before ) ! I went back and took my car and will never, ever set a foot in their dealership. They claim to be the oldest dealership in NH but with such service this will not be much longer ! read more

I recently bought my first car here and the sales people were great, super nice and easy to work with. After I picked up my car my rear passenger door would not open. I called the next day and they told me to come in when the service department was open. I went in and the service advisor was great he helped me out and we scheduled an appointment to drop it off because my vehicle was still under warranty. I dropped the vehicle off for the day and they fixed my door. I came back in after work to pick up my car after hours for service but the sales was still open. I checked the door and it was still not fixed, I was not mad or anything but I went back in afterwards and told one of the women that were in there and her feet were on the desk she was reading her tablet and she was very rude and said "the service department is closed I'm not a mechanic I don't know what you want me to do". I ended up calling back when they opened the following day and the service advisor was again very nice and made sure he helped me bring thw vehicle back in. I work in an autobody shop myself and I understand that sometimes repairs may not go as planned and there may be some issues. I find it very unprofessional the way she went about it. For one I would never have my feet on my desk in my work environment and two I always trying to make sure if a customer comes back with a complaint of anything I would write it down and have someone give them a call or try to listen and help any issues they may have although it may be going out of your way you always want to make sure the customer is happy. VERY UNPROFFESIONAL. read more

Best place to purchase a used vehicle. Prices are perfect and everyone there are so friendly and helpful.

Bought my car from them, and have been going back to them for service since. One of their mechanics, Rick, is the nicest guy ever. He's always friendly and will answer any questions you have about problems with your car. Totally recommended for their service department. read more

The buying experience with S&J Motors was fairly easy. Then about 3 weeks after purchasing my vehicle I had a problem. Initially I was not satisfied with their response but luckily the problem was escallated to the owner. After talking with him several times we came to an agreement that was both good for us and for the dealer. The good news is that he assured me that moving forward they would improve their policies so that miscommunication doesn't happen like this again. My experience with them at first was good, then really poor, but in the end was a good experience. They have a ton of inventory and have great prices and are a no-pressure dealer that did the right thing in the end and made this a good experience over-all. If you're looking for a good deal on a new to you vehicle then give S&J Motors a chance. read more

Just bought a 2012 Ford Mustang convertible last Thursday. I am so pleased with the whole process. All information on the car was available and the financing was processed quickly( We test drove on a Saturday and picked up that Thursday). Car was detailed and so clean. I would definitely recommend S&J Motors and Vinnie was so nice and would buy another car if we ever needed. read more

RUN THE OTHER WAY AND DONT WASTE YOUR TIME!I had an.. Interesting experience. When I get there everyone was friendly. They were extremely helpful. I test drove two vehicles. I spoke with the rep to hash out prices and thats when the experience went left! I explained I was into one vehicle more than the other and made him a fair offer, offered cash same day. He declined and tried to push me onto the vehicle I had less interest in. Not only that, he was asking almost $1k MORE than what it was worth. When I explained it was not worth what he was asking he became even more adamant about pushing me toward the car I no longer wanted. When I asked why it was worth $1k more than value he said "b/c it's a nice car." Ultimately he offered to take $200 off. When I explained it was still $800 over value he was unwilling to budge. They are unreasonable and are friendly ONLY AS LON AS YOU PAY MORE THAN THE CAR IS WORTH!! DONT WASTE YOUR TIME-SWINDLERS!! read more

I have always been against buying used vehicles, but Vinny and S&J motors have converted me and made me a fan. While we have had some issues with the three used cars our family has purchased from there within the last 8 months" I am very satisfied overall. Vinny is a great guy and has been a pleasure to deal with. He has bent over backwards for us from day one. He was successful at getting us into reliable vehicles at fairs prices and was willing to get us financing when no one else would. Whenever there has been an issue with a vehicle, which can be expected with any used vehicle, Vinny has always made it right and has gone out of the way to make sure that it was. I would highly recommend purchasing a vehicle from there and using their service department. It is likely that another member of my immediate family will be purchasing another vehicle from them in the near future and you should not hesitate to do the same. Thanks for being fair, honest and helpful Vinny and S&J motors. I appreciated the follow up phone call Vinny made to me today to make certain all was good with my truck after having some work done on it there yesterday. Good luck to The new guy Dbear. You too are a good guy and will be an asset to S&J. " always check and rule out the most obvious and simple things it could be before moving on to the next, it may save time, money and frustration for all." I spent 15 years of my life wrenching on cars professionally doing frame up restorations specializing in body work, frame work and custom paint on antique and vintage muscle cars. That quote is what my boss told me day 1 over 30 years ago as I toured his shop and set up my work station and spray booth and it has stuck with me sense then. read more