The staff at woburn Toyota is very professional especially the salesman That sold me my toyota se…read morevery professional describing to me all the details regariding the vehicle and regarding the Toyota financial company I give Woburn Toyota and employs a thumbs up

Andres sales is very grate and helpful. Recommend Andrea for sales! Woburn Toyota location! great…read morecommunication as well from andres part

Damien at Enterprise Car Sales is phenomenal…read more My fiancé and I had spent the day driving around to different dealerships testing a number of used cars, and were both just re-remembering how painful the car buying process is: you always feel like you're getting ripped off, or that the people you're talking to aren't 100% trustworthy/on your side, that they're there to persuade you to buy something more expensive, the whole thing. And then we made it to Enterprise, and Damien was the complete opposite. He remembered important details from our initial call (like our price range, my "dream" car, the fact that I was a fitness instructor haha all of it). He had those cars literally already ready to go for us. He wasn't pushy *at all,* which made us want to work with him. And then above all, he was just SUCH a nice guy. So genuine, so helpful, and a lot of fun to work with. We ended up coming away with a car we LOVE (2019 Nissan Rogue with 34k miles!) at a good deal with good financing. Only one things I'd say could make the experience better (neither of which has anything to do with Damien, who is amazing, but is just a heads up): The technology to get a quote on financing and walk through details for the car is just... painfully slow. Plan to budget well over an hour to get through it (we hit this snag both when getting a quote, and then again when actually coming back to buy the car) Otherwise, highly recommend Enterprise, but specifically recommend working with Damien!

I try to live with my mistake that I got for over 20,000.00 at Enterprise Car Sales in Woburn MA…read more It just over a year since I bought this Vehicle. Everytime it snows the Trunk and back seat is filled with snow. I have to pay $500.00. per month for this vehicle. I am very hurt because I took it back to the company within 7 days and they would not take it back. I am not sure of the Rep's name I think it's Abdul and the Manager Drew refuses to take the car back. It failed the Emission stay away from them as far as you can. It is Winter now and everytime it snows I am very upset.

Such a pleasurable experience coming here to buy my new car. I feel like I've been here everyday…read morethis week , there is definitely a comfortable n cozy atmosphere in this shop . I like it much better than the big open large stores . I will upload a picture for you all. Charlie was my salesman and Dennis was also very helpful and knowledgeable about every annoying question that I threw at them. I highly recommend checking them out or even giving them a call or email . They bought me 3 different cars , n I couldn't believe that with how picky I am that they still managed to keep a smile on their faces while dealing with me , and they found me a beautiful 2015 white BMW 325i coupe !!! I'm so in love ! Def check them out !! Let them know that Jennifer sent u and they will give u a great deal !

Daughter came in for first 5000 mile oil change today. First 3 oil changes are free during the…read morefirst 24 months of ownership. She was charged for the service. Very disappointed as my last review of Kelly Nissan was 5 stars.

Can you imagine just a simple tire change only front left one tire. 4 hours 20 mins they kept me…read morewait for it I just read 100 comments, some ones 10 years ago written. They are almost 1 star and bad comments from 100 comments, what's is changed? NOTHING. TODAY WAS THE LAST DAY OF VISITING NISSAN DEALERSHIP AND SERVICE. Believe me I will never and never again buy a Nissan because of this bad experience. I have blood pressure problem, I almost fainted and died while waiting. Just OMG. "I'm not going to waste my time giving you suggestions; after reading decades' worth of negative reviews, I can see that you'll never change. Therefore, I'm going to change Nissan. Today was really awful and I really do not want to remember it anymore.

From the moment we walked into Route 128 Honda in Reading, we were treated like family. This…read moredealership is the definition of family-friendly, welcoming, and professional, from ownership to sales and finance. Nissa Johnson, the Finance Director, was exceptional. She was knowledgeable, patient, and made what is usually a stressful process feel smooth, transparent, and genuinely comfortable. You could immediately tell she had our best interests at heart. Our salesperson, Matheus Diniz, was truly one of the friendliest, most honest, and upfront salespeople I've ever worked with. No pressure, no game just clear communication, integrity, and warmth. He made the entire experience enjoyable, and that says a lot when buying a car. And just when we thought it couldn't get any better, being greeted by Jesse, who oversees used cars, was the cherry on top. Friendly, welcoming, and clearly proud of the dealership and team he represents. Honda 128 is hands down one of the best dealerships in the New England area. The atmosphere, the professionalism, and the genuine care for customers truly set Route 128 Honda apart. Thank you, Honda 128. My family--and especially my daughter--thank you.

TLDR: If this dealership tells you that you need an expensive catalytic converter, GET A SECOND…read moreOPINION. I am sorry to write a negative public review of this dealership, but I can't get anyone to help with a SERIOUS SERVICE ISSUE. I've called twice and emailed twice in the last TWO WEEKS, and the service manager and general manager are never able to speak with me or contact me. I spent $2300 in October '25 on a catalytic converter on the advice of the service department. In January '26, my check engine light came back on, giving the same catalytic converter code. They said it must have been a bad part and replaced it. It's now April '26, and my light is back on for the third time and giving the same catalytic converter code. At this point, I'VE SPENT $2300 AND TAKEN TWO DAYS OFF OF WORK, THE PROBLEM IS NOT FIXED, AND I CAN'T GET ANYONE TO SPEAK WITH ME ABOUT IT. I bought the car at this dealership and I've had all major service done there for many years now. This is how they treat a loyal customer, apparently. I DO NOT recommend this dealership and I'd advise staying FAR AWAY. If the service manager or general manager will PLEASE return my call and remedy this situation, I'll be glad to amend my review with updated information. UPDATE, May '26: I was finally connected with the service manager, who supervised another examination of my car, and they found a small exhaust leak in the flex pipe near the catalytic converter. The good news- they appear to have fixed it. The bad news- there is still a 50/50 chance that I paid for a catalytic converter that I didn't need. The service manager claims that the leak was caused by them removing the original converter, and that the original converter was bad. It's my opinion that because they failed to find the leak in January, they could have also failed to find the same leak in October, and therefore the leak could have been the original problem, not the catalytic converter (an exhaust leak CAN cause a catalytic converter code to show). Given that uncertainty, I suggested a PARTIAL refund. The service manager was not open to this. He said he'd talk to the dealership owner about it, and I never heard back about that, so I can only assume that that conversation never happened. In addition, I now hear a CLUNKING SOUND under the car, which wasn't there before my last visit when they worked on the exhaust. I contacted the service manager directly about that, and, you guessed it, I never heard back. I don't like posting negative reviews because you never know when a person or business is just having a bad moment. But after being REPEATEDLY IGNORED and, in my opinion, refused even a partial refund for expensive work that was potentially not even needed, I feel a negative review is warranted. I've presented all of my concerns face to face with the service manager, so the dealership had every opportunity to remedy this situation and they sadly, CHOSE NOT TO.

Over all, my technician and service were phenomenal, if I could give that five stars I would. Shout…read moreout to Michael who was an amazing help throughout the process. I came in for an oil change and a few additional things were recommended in regard to service, over all my experience with him was great! The concern for me is the service desk staff. I chose to sit and wait for my car to be done, I really wish I had not done this. Usually it's a wonderful experience, it's quiet and staff is always friendly and respectful. While waiting for my car to be done I sat in a customer lounge while three employees loudly discussed dating preferences and history. In addition to this they were discussing other customers, I know this because one was the customer in front of me. It isn't the most comfortable experience to be alone and over hear employees discussing how they are into short blonde girls, this just made me feel uncomfortable and unsafe. Like I said, if I could give the service and Michael 5 stars I would! If it was a nicer day I would have waited outside after their conversation had started.

They were really great changed my oil and fixed my tire and also rotated my tires as well the…read moreservice was excellent they did a 15 point safety inspection as well the service desk was excellent as well everything was great

They worked with me through the whole process. Financing was easy. I test drove it today and took…read moreit home. Awsome dealer

Would honestly give zero stars if that was possible. Maybe they should hire people who actually…read moreknow the laws on driving, how to safely operate a vehicle, and people who treat others with respect not use profanity towards them. Especially the man in the dark blue shirt who was operating the dark tan Mercedes SUV who didn't feel the need to stop when pulling out of the parking lot, almost hit my car, and yelled out the window at me "lady what the fuck are you doing". Highly unprofessional and very disrespectful and disgusting behavior of any employee to speak to anyone like that. Maybe you can inform him the rules of the road state that when you are traveling on the main road, as I was, that person has the right of way, and the person trying to pull out of the parking lot onto the main road is legally required to STOP and wait until it is safe to pull out.

The staff are friendly and very helpful, I was in and out of the shop in under an hour with 4 new…read moretires, balancing and mounting. When I go into town fair tire there is no waiting to talk to someone, one of the staff always is willing to assist you.

Very bad place. They left the bolt in my tire and said the issue was fixed. AVOID GOING HERE…read moreUNDER ANY CIRCUMSTANCES. Look at the picture. That's all you need to know.

Worked with Steve. Purchased a new Colorado…read more Had tried to buy at another dealership but found the sales staff not very helpful. Terrific experience with Steve. Patient while I looked and test drove. Helpful and very good at explaining all of the things a new car can do. Other folks at Lannan have been good to work with. Am highly recommending this dealership. And Steve.

Do not buy the used car warranty, complete waste of money. I spent 3700,00 for the Platinum…read morewarranty only to be denied my claim for a front axle and differential claim. I only had the vehicle for 8 months with a three-year warranty. Unbelievable