I came here to get my Jetta lowered. They did a great job, it looks so much better than before. The staff were so friendly and nice, plus they gave me a loaner car for the day. I'll definitely come back here when I get more modifications done to my car! read more

I just got my VW modded here and they were not only professional and knew what they were talking about but also, they gave an extremely fair price for parts and labour. They will work on other brands too but definitively check in with them about it. Go for: modding your VW or Audi, professionalism, honesty Don't go for: an oil change read more

RPI Equipped - Auto Repair Near Me - Richmond, British Columbia

If you drive an Audi or a VW you should know these guys. I went here on a recommendation to look at brake parts. I'm not a "tuner" guy, just had an audi that needed brakes. The crew is down to earth, friendly and knowledgeable. Tom, who is their mechanic also will come out and talk to you about the work, and he even answers emails the same day usually! You can also order parts off their website with the prices posted. Nice to see what your parts will be and what the labour will cost beforehand via email quote. Not sure the extent of what work they will do, I think it's mainly routine maintenance / general repair type stuff. read more

RPI Equipped - from the website - Auto Repair Near Me - Richmond, British Columbia

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As far as Audi aftermarket and tuning shops go, there are few that are good in communication, pricing and quality of work. RPI Equipped has proven that I can have it all. Warren went over pricing options with me, and kept me informed of parts shipping and scheduling updates efficiently via email, which is my preference vs phone calls. They were glad to give me a ride to the Skytrain after I dropped my car off, and I was treated to a nice handout of schwag (keychain, stickers, etc) when I picked the car up. I like to keep my car as stealth as possible, and they were helpful in helping me select the right suspension for my taste and budget. I also took advantage of a software upgrade special and parts that they were offering via APR. Thanks to RPI, and parts from APR and H&R, my car is faster, smoother and drives better now than it did the day I bought it. Meep meep! Wooooosh! 5/30 : #30DaysOfYelp read more

I love this place. I have an Audi and always worry about where to take my car for service and repair after my Audi care is done. Found this place and they specialize in VW and Audi. I feel very confidence to leave my car with them and their service is fast and accommodating. Would highly recommend. read more

A true bright spot in a fairly crowded tuner space, RPI staff are super knowledgeable with a friendly service attitude. Troubleshooted a steering control module on my MkVI Golf R in less than an hour. I will definitely be going back to them for future works!! read more

I ordered a H&R front sway bar and a set of Bilstein shocks for my 04 passat sedan. Got my order in a couple of days and WHAT a DIFFERENCE in handling not to mention a smoother ride compared to my factory setup. H&R springs i had installed earler. I am no longer fatigued after a long drive rolling on 18inch BBS wheels. Thanks Guys... read more

these guys are awesome. local guys who love vw and audis and best of all you get along with them and dont feel like you are getting ripped off. they know what they are doing and they love doing it. read more

My regular folks were not able to help me but these guys stepped up and I could not be happier... one of the cleanest environments too- I will be going back! read more

Claimed they had the part to exchange on a warranty claim Warren Goodman (the owner) said to take the parts out and bring them in for exchange. Car was up on the hoist and parts were driven clear across the city to them only to find out that Warren is lying and didn't have any stock. End result was a full day wasted and car out of service now for over 6 months as they still can't get the parts for a warranty claim. Avoid buying anything from these guys. read more

The worst service I've ever experienced in my 15 years of owning a vehicle. I set up an appointment 2 weeks ahead of time to have some performance software installed in my 2003 GTI. I was quoted $675 for installation AND the ability to switch programs. After making the trip over from Victoria and arriving over an hour early for my appointment I was told that there had been a price increase of about 15% for the software I had wanted. This was unpleasant but I still wanted to proceed. I then asked about being able to switch programs at which point the gentleman at the desk told me it was $214 for EACH additional program. An additional $214 JUST to be able to have the ability to return the vehicle to stock, NEVER heard of that and I sell performance software for other products. My interest was waining quickly... His attempt to put my mind at ease by telling me he knows a few people who just run the performance program all the time fell on deaf ears because I told him I want longevity out of my engine as well. The final straw was when he suggested I might need to buy MORE things from them to make sure the car ran right. These are the sort of things you discuss before getting your client in the door... UTTERLY shocked that someone who claims to be an alternative to the dealer would treat a customer this way. I work for a dealer and I've NEVER seen one of our customers treated this way and we see 40+ plus people a day. RPI stop giving out fancy drinks to your customers and work on your customer service. A minute phone call and all of this could have been avoided. Now I'm out $200 (ferry and fuel) and 7hrs of travel. read more