All of a sudden, my car's USB Port is not charging, and upon checking on Yelp, I found Minit-Tune…read morein Richmond. I called at around 12ish on Saturday thinking that they may not be open or even if they are they may not have time for my very very small job. To my pleasant surprise, after a few rings, a gentleman answered and after telling him my problem, he asked me to see him at 3:30pm! He did say that they are very busy but still willing to take a look see for me, naturally, I expressed my appreciation! On arrival, I was a bit taken with how busy this little shop is, but only after standing at the counter for about 5 mins. I was acknowledged by Jackson (the gentleman on the phone), he immediately took my car in and asked us to come back in about an hour. Seeing how friendly everyone is when they come in, I know that all are regulars, which is a good sign already! Jackson, then proceeded to check my car and his advice was to use another power outlet instead since the car's USB may not have enough voltage for my multi-headed charger. He also checked all the fuses and they all turned out fine. With mystery solved, I am now happy to use the other power outlet. Jackson was so nice that he only changed me a minimum fee, which is very generous of him to do so! Thank you Jackson for accommodating me in such a short notice and also on a busy Saturday afternoon!!

Super nice staff, very quick and efficient service even though they work in a very small space. I…read moreemailed them to book an appointment and they were quick to reply and book me in. They were just doing an oil change for me but found a nail in the tire and immediately called to see if it was alright for them to fix it. The entire appointment only took about an hour.

Excellent service and fair price. They make their suggestions and no one is pointing a gun to your…read morehead

Never come near this store and grab your wallet! Never trust the boss's words. As the previous…read morecommentator wrote, they will exaggerate that your brake fluid, coolant, and so on have all deteriorated. The boss said that if you don't change, your car is very dangerous. They even imposed a cleaning engine service without asking the customer for an additional fee of $100. Today, I only wanted to change the oil. As a result, the boss deceived me to change the brake oil and clean the engine. It cost $450. The employees in the store feel that it is incredible to spend so much money. It is definitely a shop that ste**s money. Everyone must be careful and be careful! 永远不要靠近这家店，抓紧你的钱包！永远不能相信老板的话。就像前一位评论者所写的那样，他们会夸张的说你的刹车油，冷却液，等等所有的东西都严重变质了。老板说如果不换，你的车非常危险。他们甚至不征求客户的同意就强行加了清洗发动机服务，多收费100元。今天本来只想换机油，结果这个老板欺骗我换刹车油和清洗发动机，花费了450元。店里的职员都觉得老板坑钱太过分。绝对是抢钱的店。大家务必要小心再小心！

The best of the best awesome service and the owner Dan does…read moregive his best to any of his costumes even if it is a return ,no Question asked No wonder why his so well liked. Thank you for all you do Dan and stuff.

So rude disrespectful and bad behavior the owner should tell them to be nice with customersread more

These. Guys are a top notch honest outfit . Ryan the supervisor there has always been terrific with…read moremy vehicle and will show me photos of any issues needing resolution. I am glad they are in my neighborhood

Had a flat tire and was panicking. Found them online and was able to drop by to get it fixed in…read moreless than an hour. Efficient, straight forward and competitive prices! Pleasantly surprised and would recommend! Thanks for your help, West Rich Team!

The team at the Richmond garage is honest and solution-driven. They checked my Audi Q5, gave…read morestraightforward advice that saved me money, and handled the oil change properly.

Absolutely terrible place ! Car was not starting and they changed the fuel pump without spending…read moreany time diagnosing the issue. It refused to start again the very next day. They changed the battery next, even though the previous one showed 70% life. Car kept giving trouble starting every few days, until I finally took it to a different place and they determined that the issue was with the starter. These guys changed my fuel pump and battery for nothing and did not even try to diagnose the issue.

Good and quick, but super expensive, with lots of upselling. I didn't have to wait, and I…read moreappreciated being able to stay in my car during the service. I was worried about my tires being low, and they took care of that. They also replaced my very clogged air filters. The prices were eye-popping, though. $150 for an air filter...?

Quick, professional; good German oil for my VW; nice guys. I will be returning and certainly can…read morerecommend.

Had excellent service today at Mr. Lube to change out some burnt out lights…read more When I arrived, they immediately asked what service I need. They have 3 lanes, allowing 3 different vehicles to be serviced first come first serve. They checked all my lights and gave me the price before working. They were done within 5 minutes. The location of this Mr. Lube is a bit difficult to reach as you can only get in from one direction and leaving is similar. However service was good and efficient.

Service higher than others , change winter tire with rim charge $95,00 others only charge 60,00 for…read moreLexus rx350

took my new SUV in and a young lady was my tech. She did an awesome job! Friendly, informative…read moreand knew what she was doing. Will be going back again again. Russ W.

One word: SLOOOWWW I had one car ahead of me. By the time…read morethey disused with my car it was almost 90 minutes later! Both the car on front of me and mine had only basic oil changes done. I'm not sure where these guys get their training. I've done a lot of oil changes myself in the past and never had to take this long even with using non-professional tools. The people working there seemed to be very laid back and not in a rush to get things done. If it weren't for a Groupon promo, I'd be going to another place. If you go make sure you give yourself a lot of extra time just in case.

I have been taking my vehicles to Samson at OK Tire for over 15 years. He is hands down the most…read moretrustworthy and quality mechanic I have ever dealt with. He never talks down to me, work is reasonably priced and he always delivers on time. I have sent many people to them over the years and they have all been happy with their service experience. I wish more mechanics were like them,

I've brought my car into this shop several times over the last few years. Admittedly, not for…read moreanything complex or difficult. But every time, the customer service is polite, responsive and they do exactly what they promise they're going to do.

They were on time, in fact a bit early. They were very efficient and also checked my spare tire…read more This is my second time at this shop and I will return to give them more business.

Wow, so accommodating and friendly. I stopped by as soon as they opened the other day, as my car…read moregave me a warning to check my tire pressure. I didn't have an appointment, but I just took a chance. Luckily they were able to fit me in, and checked my tires within a few minutes. They didn't even charge me! I will definitely come back here when I need new tires.