I have been using this business for general vehicle maintenance, oil changes, tires, and many other…read moreitems for over 30 years. The current owner, Alan, is the son of the original owner. Alan goes the extra mile for every customer with a well trained crew. He is on a first name basis with many of his returning customers and always greets you with a smile. If you have other mechanical issues, he also owns the Midas shop a few kms up Kingsway that does brakes, exhaust, and other major repairs. I highly recommend this location, especially if you are a fleet owner.

I was charged $928 for a thermostat and coolant and went back four months later for a replacement…read more Richard and Allan refused to help me due to their lack of knowledge and wanted me to come back again for Danny who installed the initial service and ripped me off initially. I've never been so demeaned for being a woman. I called back for a refund after the refused to service me. Meanwhile Richard the owner sat in my car and googled codes he wasn't able to fix. The issue? My mechanic told me later that the tube they replaced in April was leaking, and that's what they refused to fix due to what I believe is incompetence. I called the following day for a refund and Allan told me to come in again and I said I didn't trust their work after coming in and waiting. Allan was extremely rude and dismissive after my long wait to an empty shop. If you aren't in an emergency, or a woman, AVOID this place. They add things to the bill without asking (my initial visit I was charged $100 for coolant I didn't want). Reported to BBB. Awful service. After a lack of info and waiting without answer, I towed my car. The new and trusted mechanic said the coolant leaked and needed a new hose. No one at Jiffy lube answered basic questions and in fact couldn't even find the leak! An appointment to fix the issue never happened. The owner, Richard, spent an entire hour sitting in my car Googling basic diagnostic codes on his personal cell phone. He did not know how to fix the issue, yet I was still charged [Insert amount if you want]. Falsely claiming we scheduled a follow-up is an attempt to cover up a complete lack of basic expertise and a rip-off. Future customers beware.

My son was looking at a car in that area and before potentially buying we make an appointment to…read moreget it checked out at this shop. Absolutely 5 star servIce.They went through everything thing , took photos , went over the most problem areas to cosmetic showing us everything. They printed a copy for us and gave us an estimate for the repairs. Because of the work required and estimated cost of repair we did not purchase the car. I highly recommend anyone looking to purchase a used vehicle to get it checked here first. The cost was very reasonable and saved us a bundle. Our thanks to Finn Sims the service advisor for his friendly service and expertise. Al Demmitt Nanaimo

My mom needed her car checked because she had some weird sensor warnings coming on. She was…read moretraveling in a couple days and worried about the long trip without it being checked. The service was amazing - did diagnostics , left with a plan and reassurance that she should make it home no problem. Price was more than fair as well. Great job!!!

OUTSTANDING SERVICE ONCE AGAIN !…read more Professional, effective and great value ! Completely trustworthy. The only shop I will use for all of my vehicle requirements.

I'm always greeted with a friendly smile and I know I'm getting tire advice I can trust. Not to…read moremention when I have a service issue, they fix me up quickly too. I'm happy I switched to this Fountain Tire a few years back.

So happy that Nathan is back to Midas Richmond! I used to go to him when he was in Richmond,…read morefollowed him to Vancouver kingsway branch when he got moved there. Then later when he was assigned to the north van branch, I had to go to another shop. I found out that he is now back to Richmond so I brought the car in for an oil change and check up today. It went very well. Nathan is professional and very helpful! Most importantly, honest! Go check them out, and you wont be disappointed! Highly recommended!

Avoid the Richmond Midas location at all cost. I brought in my 2021 Mazda CX-5, only a couple years…read moreold, for its first brake service. The car had never had any issues before, but after their work it came back damaged and I had to pay almost $1,500 at Mazda to fix their issues caused by them. When I reached out to Midas head office, instead of addressing the problem and reaching out to me, they had the very location I complained about call me. The manager called me and the conversation was extremely frustrating -- he denied responsibility, took no accountability, and was unprofessional and dismissive throughout. I even have an 8-minute recording of the call, including a highlight where he responds to my concerns with "yeah, whatever." So now I've paid Midas for the original service and paid Mazda to repair their negligence, while being treated poorly by both the location and head office. This experience was costly, unfair, and incredibly unprofessional. I would strongly caution anyone against trusting this shop with their vehicle. You might end up paying a lot more than you expect!

Very positive experience this morning - over and above what I was expecting!…read moreNo one tried to up-sell me and there were no suggestions that I may have issues that didn't exist....I was really impressed. The best part was when the young man asked about my windshield wipers. I'd recently replaced the front ones, but had been searching for a long time for the correct size for the rear. Believe it or not, they not only had the right size, they installed it and didn't pad the price! I read the reviews here before I went and hoped it would go the same way for me. :) I'll be back for maintenance service without hesitation. Thanks guys!!

What a bunch of rip off artists. Called to ask how much an oil change would be. After 10 minutes on…read morehold, told 139 + tax, but they don't have the filter in stock. After I ask, they say they can have it in noon the next day. I go there at 1:00 pm the next day, am told the wrong filter arrived, and they wouldn't be able to get the correct one until Tuesday because of long weekend. 5pm the same day get a call saying the filter came in (which means they lied to me about receiving the wrong filter). Just before they about to start, he says it's going to be $171 plus tax! That's nearly $200 for an oil change and $32 more than I was told the day before. Guy says he doesn't know who I talked to the day before and that's the price.

I first met Dave more then 15 years ago . I have been apprehensive about auto repair shops over the…read moreyears . He changed my mind . When ever i leave my car with him i have no worries about if they will repair something before it is needed. When it comes to cost he is a bit more reasonable the other shops . I think our grocery bill has gone up way more than his labor cost . They used to have a ok coffee a ways back . I miss that !!! All in all they have my per cent approval . PS: I am not related in any way to Dave!!!

I have never seen such a perfect, super experienced and humble man who helped my car got fixed…read more Mahmoud was the Iranian talented mechanic, who with more than 35 years of experience, help me to fixed my brake. I have had my Mitsubishi' brakes fixed somewhere else which they were not good enough to replace the brakes perfectly. Therefore, my car's engine light and a bunch of other lights have been remained on. Mahmoud, with his best knowledge, found the origin of the problem and got it fixed. I highly recommend this business.

These. Guys are a top notch honest outfit . Ryan the supervisor there has always been terrific with…read moremy vehicle and will show me photos of any issues needing resolution. I am glad they are in my neighborhood

Had a flat tire and was panicking. Found them online and was able to drop by to get it fixed in…read moreless than an hour. Efficient, straight forward and competitive prices! Pleasantly surprised and would recommend! Thanks for your help, West Rich Team!

If you read nothing else from this review, read this: These guys are super friendly and the prices…read morecan't be beat! I came here because of a SocialShopper deal for an oil change and inspection for $15, an absolute steal for Vancouver! From the moment I walked in the atmosphere was friendly, and I was quickly helped. Despite having an appointment, the garage was short staffed and I was told that the wait would be longer than normal. Totally fine with me, I just wish more places would be honest and tell their customers! The inspection results were thorough and to the point, noting exact measurements and where things were out of line with my car. At no point was I pressured to fix anything or buy into anything more than what I came in for. They even tightened my squeaking steering belt for no extra charge! I can't recommend this place highly enough, it is such a breath of fresh air compared to other garages I've been to.

I took my Toyota in for and oil change last week.They were able to take me right away and were very…read morehelpful and efficient.The price at 29.99 was great as well.