NEVER EVER GOING TO THIS PLACE AGAIN! I HAD TO CALL POLICE.
Ripoff literally!!! and I strongly suggest anyone going to this place to be warned about their work, their attitude and their price. In particular, be warned about an old father of the owner who will test your patience with f-words insults.
- I used to go to this place when it's "Seiko Motors".
- Sometime in November 2014, I go for oil change and I find new owners and the name "Seiko Motors" was no more there. I asked for oil change for which I used to pay 30 dollars. The manager (a young individual) suggests I use synthetic oil which will be 39 dollars. I say ok and leave my car there. When I come back, this guy (manager) is no more there and I find his father. He asks me to pay 69 dollars. I say, "What?" Your son said 39, how is it 69. This man then goes to say, "That is what we charge for synthetic oil change. Do you want me to show our invoices we worked oil change today?" He then brings some invoices and shows me one by one and there was no one invoice showing 69. I then tell him, "I am not interested in other invoices but rather what I will pay. I would have gone to Mr. Lube if I knew I would be paying this much. But anyway it is done and we don't have to fight for 20 or 30 dollars." After that I paid and left.
- In about a month, my car plastic bumper was lose and needed bolting. So I go to this place and I ask the manager "Hey, do you remember me? I changed my oil here last time." Now, I am wondering if you could bolt my bumper which is lose. May you please also first tell me how much I will pay?" The father replies before his son and says 15 or 20. I say, "Come on, I change oil here, I thought you would say it is ok we'll do it for you as customer." The father replies, "No, I have to pay my employees." I say, "Ok then go ahead and please do it for me." I wait until it is done and now I am asked to pay 25. I tell the guy "your father estimated 15 or 20 and you are asking me to pay 25?" He says, "I used my bolts and therefore you have to pay for parts as well." I say ok, I paid and left.
- In about three weeks time, this bumper falls off. I was so furious to have paid 25 bucks and it doesn't stay a month. I went there confident that he will do it ABSOLUTELY FOR FREE. I go, I tell him about it and ask him, "What can you do for me?" He says he has to see it first. I tell him that the bumper was in my trunk and give him my key. Finally, they repair it and one of the employees call me to see what has been done adding that for this I pay 25. I tell the employee, "regarding the payment, I think I will deal with it with the manager and I don't know why you are telling me I will pay when he could tell me himself. In any case, thank you." I then walk to the office, ask for my key and this manager awkwardly asks me to pay 25. I tell him, "Buddy you fixed the bumper only last month and I paid 25 for it then; now do you think I deserve to pay?" This guy goes "You lied to my father last time you changed oil and now you are talking, yes you will f*king pay." I was caught off guard for the f word and I calmly said "You know what, we are not going to fight for 25 dollars but never use f-word on me, I am customer. It is not about the money, it is about dignity." At this moment, he goes so furious and says, "You f*king immigrant, you come to this country and say this, you f*king pay...." I swear I couldn't believe such furiousness and anger from a service provider on his customer for such small thing. The father comes in and he attempts to physically hit me when his son caught him. At this point, I can say the son was not as savage as his father. In any case, both father and son continued insulting me non-stop and I said, "Ok, I will pay, stop it and lets finish this". The son responds "I don't f*king take your money" It all happened just too fast and too furious. The father again continues and now both are coming close to my face and I then thought "Probably these family have problems and this might be simply their nature and they might drag me to a fight and then destroy my life." So I decided to tell them I am calling police. Both went on ranting and insulting me even worse throwing too many insults I didn't even want to hear. So I run outside to the street and called 911.
- The police came and asked me if I was assaulted. I said "No I wasn't assaulted but I was harassed and insulted." They said that that is civil matter and they won't be involved but that they will help me get my car in their presence. After a talk with the manager, I was called in to pay and take my car. Now, suddenly this guy makes the price over 47 dollars. I tell the police "Before it was 25 now 47 but no problem I will pay." Looking at the manager I said "I will prove it to you in Canada the law is stronger than your's or your father's arms." I paid, took my car and left never to go back to that place again!!!
This review is the first legal action. read more