The customer service become aggressive when i refused to provide my full name and my phone number…read more They hold my payment for about 5 minutes, calling other personal and making aggressive accusation and threats to me. Then the owner appeared, started to scream at me, I felt unsafe and left immediately.

Sam and all his staff are fantastic, have been going there for the last 12 years or so for oil…read morechange change/brake jobs and tire services they always went out of their way to make sure that l was completely satisfied with their service.

Highly recommend this place!!! Tom is young, but very…read moreknowledgeable, and is friendly, courteous, and definitely awesome at what he does!!! He saved me over $500 on a set of snow tires and wheels, I'll be going back for my summer tires and wheels.

Incredible service! Thomas and Sarah were warm, welcoming,…read moreand so efficient. Fastest tire replacement I've ever had. Friendly, professional, and genuinely caring. Competitive prices as well! Highly recommend!

Needed a pair of used tires for a Ford Escort. Mike at Treadz had several choices in the right…read moresize, the prices were fair and service was excellent. He mounted balanced them and I was back on the road in less than half an hour. Next time I need tires, I'll just call Treadz.

I got a great deal on tires from Mike. His prices were excellent and he does quality work.read more

Awesome shop - the kindest staff with great customer service, trustworthy advice and knowledge. I…read morewould recommend them to anyone on the North Shore or surrounding areas, and will definitely be back! Thank you

I visited Integra Tire to have my winter tires fitted back in November, I usually use another…read morebusiness but I had left it late and they were fully booked out. Not having a second set of rims this service required the summer tires being removed from the rims and the winters fitted in their place. Upon first impression I was happy with the service (despite the actual cost being $30 higher than I was quoted), my winters were fitted and my summers were bagged in the back of my car. I took those tires home, put them straight in my garage and there they have sat until last week when I went back to my usual shop to have them re-fitted ready for the summer. I dropped my car off and my usual shop called me to tell me there was a hole in the sidewall of one of the tires, upon asking them what could have caused this damaged they told me it was in line with damage that can be caused when removing low profile tires from a set of rims. Before I accused Integra of this I did ask my usual shop if one of his techs could have potentially caused the damage, he said they had not even got my wheels off my car and they noticed this damage while laying out the tires. I could verify that my wheels had not been removed due to the dirt and grime build up on my wheels that had not been disturbed. I have a family friend who also runs a tire shop (several hours away so not practical to use them) and sent him photos of the damage and he also confirmed it was in line with a tire being removed from the rim. Upon challenging Brian about this damaged he has lied to me several times, he claimed that there is no way the damage could have been caused during a tire change (two separate reputable businesses have claimed otherwise). He also downplayed and lied to me about the remaining tire life, he tried to tell me that the tire tread depth is only 5/32. The tread depth is 7/32 as per the photo below. Lesson learned for me to check the tires in future before leaving a business, unfortunately I hoped that as one of Integra's business mottos was 'experience integraty' this would not be necessary. Clearly they are lacking the integrity to own up and fix their mistakes. Brian did offer to pay for half of a new tire, but this really doesn't cut it given the life left in the tires and inconvenience caused by him and his team. Avoid this place, try and find a business that has the integrity to care for your vehicle properly.

Last week, I sent my car to KalTire at Surrey BC have the tires balanced and rotated. My experience…read morethere was much less than satisfactory. Here's a summary: 1. I told the guy, Manpreet(?), I also needed the spare tire inflated. I had mentioned that earlier when I called but I requested that again just to be sure. I told them I have emptied the trunk and the spare tire is readily accessible. 2. They took my car and FOB but didn't offer any kind of written job order, which is strange and risky for me. 3. After they finished the job, the priority for the guy at the counter (a chinese guy) seemed to be simply collecting payment and little else. I had to ask to see the service report, which he had to retrieve from a garbage bin! 4. When I asked, the guy had no clue as to which way the tires were rotated. He made a guess and said it was cross rotated because my car was a 4-wheel drive, which my car wasn't! He then corrected himself and said the tires were rotated directionally (same side front to back). I dodn't think he knew what he was saying. 5. The notes on the service report said there was "rear edge wear on both fronts down to cords". I checked the tires after I brought the car home and found no such wear. 6. The report stated the tires had between 3/32 and 5/32 threads. I checked. My Michellin tires has around 32,000 km and still has more thread depth than that! 7. Report said the brakes were dry. The report recommended service. At 32K odometer, my 2018 Lexus brakes are still good!  8. Finally, I asked the guy whether the spare tire has been inflated as requested. He assured me it was. Not convinced, I demanded he ask the mechanic who worked on my car (JAXU?). The guy went and came back with the assurance that the tire was in fact inflated. Well, I was still not persuaded so we both went to car to have that verified. Lo and behold, the tire was NOT inflated.  Suffice it to say, I'm never going to KalTire again. Sloppy service! I should have known better than entrust my Lexus to these amateurs!

I usually rely on Kaltire to help me with majority of the maintenance on my vehicle as I thought…read morethey were reliable. In the past I have gotten one full set of tires in late 2022 and have had to purchase multiple other tires due to nails on the road and such last one being in august. In which I had asked for an alignment done as well as I was there and I noticed a bit of pulling. However I came by a few weeks ago for a tire replacement for my front left tire to be replaced due to a flat that occurred two months prior I was assisted on the phone by James who on the phone seemed knowledgeable, and accommodating which was very helpful. However, when I had came in store I was talking to James about my concerns as my tire only popped due to poor alignment the tread towards the inner side has thinned out almost entirely which is due to poor alignment. I asked him how did it happen that quickly if the car was only used once or twice a week for three months, it does not make sense to me. He said too me that he didn't see it in the records ever being done in august so when I'm sitting in the lobby waiting for them to finish work on my car that I have specifically asked for what are they actually doing? He said he would throw in a free end inspection for me to make sure that nothing else is the real "problem" Less than 10 mins later they are pulling my car into the back and getting it on the lift five mins later coming out and blaming it on the bushing saying they can only install the tire but not align it for me never giving me a particular reason as too why. He insisted for me too book with them to have all the bushings replaced for 1500 dollars and that I'm just gonna have the same problem over and over until I fix it. For some reason I just had a uneasy feeling so two days later I drive it to a budget auto centre and PAID to have it inspected for any maintenance that would need to be fixed soon. And a hour in a half later he comes out with a detailed sheet. He kept me updated showed me things that needed to be replaced and why they needed to be. He informed me that my bushing are just fine.. but that my front right tire was about to go... so tell my why KAL TIRE never mentioned anything to me about it! Would they rather have me stuck on the road again just hoping I'd return? Yes my car is old yes it needs a lot of work.. but at the same time don't take advantage of someone just because you can. Just disgusting... budget mentioned my control arms will need some replacing coming up but there's nothing preventing an alignment from being done... I was going to post this sooner but I have been so upset and angry with this establishment.. but I'd rather have others know to go somewhere else!

They were on time, in fact a bit early. They were very efficient and also checked my spare tire…read more This is my second time at this shop and I will return to give them more business.

Wow, so accommodating and friendly. I stopped by as soon as they opened the other day, as my car…read moregave me a warning to check my tire pressure. I didn't have an appointment, but I just took a chance. Luckily they were able to fit me in, and checked my tires within a few minutes. They didn't even charge me! I will definitely come back here when I need new tires.

I dropped by TJ's Auto today and met Brandon and Johan, they handled my wheel balancing like pros…read more The whole vibe was chill and welcoming, no shady stuff at all. They nailed it, fixed a nagging issue even Toyota couldn't sort out, and the price? Super reasonable. Great personalities, top-notch professionalism, everything felt spot-on. If you're after real experts who really care, hit up TJ's. Five stars, easy.

One week in advance made an appointment for this Friday, November 07 at 1PM…read more Arrived at 12:50. They told that short of staff today and I should wait about 1 hour and 40 minutes. I left. When I came back in 1.5 hour, my car was staying on the very same place, where I left it. They not even started to work on it. In response on my indignation, instead deep apologies, they started justify their ugly behavior. This in not just negligence to the customers. This pure greediness and impudence. If they treat customers this way, what kind quality is their service? Think twice before go to this shop. Boris.

Great place Honestly the best service and didn't gouge me…read morebecause it was an X5 They gave me a price 18% less than 2 other places I called That's integrity!!!

Some a**hole slashed all 4 of my truck tires, so I needed fast and cheap replacements as a stop-gap…read moremeasure. I went in here and every staff member I dealt with (there were a few, front desk and mechanic etc) and all of them were courteous, polite, knowledgeable, and extremely helpful. They found me 4 suitable replacements for an extremely good price. They were dead honest about the level of wear being high, and cautioned me accordingly. These tires were absolutely in road-worthy condition, just worn, and I appreciated that they were so conscientious about safety and so on. On top of all that, after I delivered all 4 slashed tires still on the rims, they had them mounted and filled for $20 each and it was done in 40 minutes. These guys are honest, fair, and fast.