I have been eating Round Table 25+ yrs. I love & swear buy them! Until today...loyalty means nothing. I ordered Sept 19, 2022 XL Meat Lovers & 2 orders of wings; only that's not what was delivered. Except when I moved, and that year in school..I never spend less than $50, a week sometimes 2 times..I work medical, you never know. But I love my pizza! So, I received my pizza, around 8:30..8:45 PM. There was a black out in our neighborhood, so calling them was out of the question, they were already closed for the night. Once I ate the first slice..cut thin thank God! It took 10mins for my stomach to feel like I was burning down inside. I knew the meat on my pizza was different, but in all the yrs, never have I received anything but my "Meat Lovers Pizza!" So later on, I take a couple of bites off another slice, hoping it's me. No..it was the pizza. I'm in a Rehabilitation hospital I have been ordering for over a year at this location & never a problem. I called yesterday, after mulling it over. I waited until the same shift of people that took my order came in. Initially, a new trainee, was taking my order & Stephanie was shadowing training him..He too was very nice & professional, and luckily, I got them too. Stephanie was very professional, and told me Frank would have make that decision; the evening manager. Upon speaking to Frank, he informed me, "had you called the night of, I could have gave credit or remade your pizza.' Now, you must go through Dan the Owner." I told both Stephanie & Frank..Dan too, It was hard for me to call & complain about my Round Table pizza. However $65.69, is no sneeze in the bucket. I gave that pizza away early Tuesday..as not to waste it. So Monday night thru today, my stomach is still burning. They have given me meds for it, I have literally not eaten since eating the pizza. Dan the owner would not even consider any type of credit. In fainess to both, I told him forget 2 orders of wings. I think deserve at least a credit for my pizza. He kept over talking me, & telling me how so many loved that pizza they made me by mistake, and therefore he can not..will not assist with any type of credit! So, he was new, put in the wrong pizza, Stephanie didn't Change it, because he had already put it in. But now I'm telling, how much abdominal discomfort I have been dealing with since, and you are telling me, many like that Pizza..BUT THAT IS NOT THE PIZZA I ORDERED DAN! THAT IS WHY YOU HAVE 10 SPECIALTY & ABOUT 26 INGREDIENTS, TO MAKE IT HOWEVER YOU CHOSE! I HAVE EATEN NOTHING THANKS TO A PIZZA I NEVER ORDERED!! He put an older gentleman, with heavy accent, explaining, "to bad about my pizza, I should have called that night." He & Dan both yelled call corporate & hand to God they hung up in my face. So I go online, find a number listed in California. I call 3 times, each time, they disconnect immediately. I look through more information, another number obtained..only this time it is hooked up to a false delayed message. They tell you, "Hello, thank you for callIng Round Table your #2 in line, and you're next." This looped message went on for approximately 5min, then it said "your up next." Another 3min looped message. Now, it rang 1 time & hung up! I tried again, same response. I call Restaurants, and ask for corporates number, I got, "You have to go online, and one told me, "call back after 4 PM my Manger, will be in & give it to you!" So, without any other solution, I call Dan again and I ask, "May I have corporates number?" He said, "yeah I don't have, but if you go online you can find it." Wow is all I could think at that very moment. The corporation, is set up to make you furthest; so you give up. They have Atlanta, Georgia as corporate, then they have Concord, CA listing Fanbat as corporation, with many other popular franchises listed besides Round Table. So as for the years all my family & friends I didn't convert..unless I was paying; my relationship with Round Table is over! I never met with such disrespect & unprofessional attitude...since my days in burger joints. Please..any recommendations out there! read more