I had a power steering pump go out on a '95 Toyota 4Runner the day before the Thanksgiving holiday. With repair waiting lists ranging from 3 days to two weeks after calling five mechanic shops, Charlie at Ross's Garage was recommended to me and they had an immediate opening, diagnosed and repaired the car in less than four hours and got me back on the road for the 300 mile trip to be with family for the holiday weekend. Their work was quality, guaranteed and professional and they never once made me feel like I was bothering them with my "old" car and all it's potential "issues". I was also impressed that they were also foreign car specialists and understood Toyota products very well and that everyone in the shop, from the upbeat and concerned secretary, to the mechanics and owner, all communicated and relayed messages beautifully and were all on the same page with the work that had to be done with any future recommendations to keep my car in good shape and on the road. Their prices were reasonable and fair and I found this is very helpful during a current economy where it's difficult to just throw out an older dependable car to buy a new one at the drop of a hat. Thanks again Charlie and staff! I'll be back for my next oil change soon! read more