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    Rossmore Laundry

    4.5 (2 reviews)

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    Centre Cleaners - Ruined dress when I had it hemmed. The sheer outer layer is shorter than the layer underneath on one side!

    Centre Cleaners

    (20 reviews)

    $

    Jamaica Plain

    I really wanted to like this place because the owner seemed nice and it's close to my house…read more Unfortunately, I had two bad experiences here. Once I had clothes dry cleaned and they came back smelling awful (not dirty or clean but like a very strong perfume). The second time I took a bridesmaid dress in to get hemmed. I should have known it was a bad idea when he didn't have me try it on but just asked how much I wanted cut off. When I went to pick up the dress, first of all he wasn't planning on giving me back the 3-5 feet of fabric he cut off until I demanded it (to make matching accessories) and when I got home to try on the dress is was completely uneven! Not only was the left side shorter than the right, but the sheer layer on top was shorter than the layer underneath. When I called to complain, he actually tried to tell me that I asked for it that way!!

    Has enough customers he can afford to treat them poorly!!…read more For context: customer for 6 years, been dry cleaning there every week, have spent a lot of $ getting clothes dry cleaned at Centre Cleaners. In early April 2019, I took a pair of pants to be dry cleaned. The pant is styled with a large tie front belt that completes the look. It was attached to the garnet (see image of the dry cleaning receipt). Owner returns without the belt and then has the audacity to berate my extremely sweet, mild-mannered daycare provider when she goes to inquire about the belt. He even tells her that he doesn't care if I take my business elsewhere-there are plenty of customers in JP. Thinking this is one big misunderstanding, I go to the cleaner and ask him to help locate the belt. Should have been a simple request-long term customer, belt lost, let me be as helpful as I can. Not this guy-he gives a bunch of lame excuses (i.e., the belt was tagged differently, it wasn't on the pant, I might have dropped it, etc) and doesn't even try to help locate the belt. So I followed his advice and now take my business to someone who understands how to handle customers more appropriately. And Centre Cleaners-glad you can afford to lose a customer. Keep that up and it might cost you your business over time!

    Laundry Mates

    Laundry Mates

    (12 reviews)

    $$

    Jamaica Plain

    I have been doing laundry at Laundrymates for the past few years due to its proximity to my home,…read morebut after tonight, I will no longer be supporting this business and want to share about the harassment I received tonight that resulted in my calling Boston Police Department. The laundromat is owned by a family- I primarily see the son, but at times, his father is also present, which has always left me with an icky feeling. His father STARES at patrons so intently, it makes you feel very uncomfortable. He polices you as you do you laundry and keeps the bathroom locked. You have to ask for permission to access the bathroom to wash your hands in between loads. Tonight, I entered just before 7 pm and there was another young woman attempting to do laundry. I say attempting because the washer machines she was using read "Error. No Sink Fill". She told the older man about this four times and he did nothing to resolve the issue. After her telling him multiple times, he called his son who came downstairs and moved her loads to other machines that I was about to fill. Due to the delay in getting a washer, my clothes were still drying at 8:50 pm since I had to wait for her to finish using the smaller washer machines. Shortly thereafter, the older man went to the breaker panel and turned all of them off stopping my clothes from drying. He then proceeded to turn off all the lights and told me to get out. I informed him that I could not pack my clothes in the dark and needed light to pack my still damp clothing. He STILL REFUSED and I proceeded to call 911 because I was standing in the dark with a very odd old man. The officers (one male and one female officer) arrived and the laundromat was still dark. I explained the situation to the police and he was still belligerent. After packing my clothing, the police and I attempted to leave the laundromat and he stood in front of the door. They had to yell at him to move out of our way so we could exit. This entire situation was completely avoidable and unfortunate as I'm choosing to share this disgusting story. They need to repair their machines, and better yet, STAY OUT OF NEIGHBORHOODS where you clearly don't trust your clientele. At the height of the pandemic when many were withdrawing their support of Asian-owned businesses in Boston due to a false and perceived connection with the COVID-19 infection, my household and I still continued to do laundry there while others sought out other laundromats. The treatment I experienced tonight makes me deeply frustrated and sad. I will be withdrawing my support from this business and letting other know. I am owed a refund, but most importantly, an apology.

    I had to write a review for this place. It's such a nice, clean and quiet spot to do your laundry…read more It's super clean and immaculate. The machines are new and they take credit/debit cards and cash! Can't beat that at all... There is AC in here and for the summer, humid heat: it feels great! I am sure when the winter months roll in; it will be nice and warm in here. The staff is very helpful; super nice and very accommodating. I went outside to get my 3 bags of laundry and the owner came outside and asked if I needed help. WiFi and TV is great in here so if you have a crappy phone with crappy service there is no need to worry. Has a nice little bathroom for their customers so overall this place is great. Prices are not too bad either so I highly recommend anyone to come down and give it a try. I know I will be back and make at this my spot to wash my laundry!

    Rossmore Laundry - laundryservices - Updated May 2026

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