My family entrusted Resthaven Carr-Tenney Mortuary & Memorial Gardens with services for our mother,…read moreMary Whitmore, who was interred on November 4, 2023. Unfortunately, the memorial bench inscription was significantly delayed and took more than two years to complete despite repeated follow-ups and several missed communication commitments. Throughout that time, we received various explanations for the delay, and communication was inconsistent, which made an already emotional situation much more stressful for our family. After formal escalation and corporate involvement, the matter was finally addressed. Management ultimately worked to complete the engraving, and once an error in the inscription was identified, it was corrected promptly. I personally visited the cemetery to verify that the engraving now reflects the correct information and appears properly completed. While I am relieved that the situation has finally been resolved, I hope future families experience clearer communication and timelier follow-through from the beginning. I appreciate that the issue was ultimately corrected, but the process leading up to that resolution was much longer and more difficult than it should have been.

Everything that happened to Brianna in the above review happened to us as well. . Took a year and a…read morehalf to get our mausoleum bench for mom to bury her ( crazy ) is right. The workers ran over and destroyed my little sister vase it took a year to get that replaced last year. Guess what now someone stole my little sisters vase and my father's vase. I'm sure once I get a call back another year for both of them the vases to be replaced .I'm sick to my stomach on them laying in the cemetery of dead grass just ugly cemetery that used to be beautiful and kept up they used to take pride in that cemetery? What happened?! Seriously considering exhuming their remains and Bringing them i To our family plots in Texas. Reconsider burying your loved ones here because it's a nightmare never ending story. If I were rich I would move them out of the cemetery .

My friend of 22 years was diagnosed with ALS in 2022. She lived with me for 5 years (2020-2025),…read moreand three of those years were dealing with ALS. I took care of her until she passed away in October 2025, and the end was brutal. ALS is a not common disease, not a lot of money goes to research. So...my friend donated her body to research . Every interaction I had with the staff at RFL was so caring. They came and got my friends body from my house, and were very kind. The person (I believe Jason) called me to verify my friends information. Exactly one month from the day she passed away, I received her ashes in the mail , and although I was a sobbing mess picking them up from the Post Office...every single thing from Research For Life was wonderful. I hope my friends donation helps some one suffer a little less from this brutal disease. Enclosed with her ashes.... was a sympathy card..

Everyone we have dealt with has been kind and compassionate. We had a great experience in…read moreSeptember when my father passed. Then 85 days later my mother passed, and we chose them again. Through the hard times, we have felt that this was a way we could give back.

I must say this was an incredibly difficult time for my family. Our 30 year old cousin was found…read moredeceased, and during such a painful moment we chose this funeral home to help us through the process. From the very beginning, their team treated our family with professionalism, compassion, and genuine kindness. I would like to acknowledge the staff who supported us, Tabitha, an African American woman, a Hispanic woman, and an African American man. Each of them showed patience, respect, and professionalism while assisting our family. Their kindness did not go unnoticed. I understand that working in this field can be emotionally demanding. Funeral homes interact with grieving families every day, often during some of the most painful moments of their lives. Despite that, this team remained calm, supportive, and compassionate throughout the entire process. They truly showed us grace and care during a time when we needed it the most. Antonio was very close to me I helped raise him from the time he was 10 years old, so seeing him there broke me to my core. The staff checked on us, offered comfort, and made sure we felt supported. I truly felt the love and care they extended to our family. I cannot thank them enough for the way they helped us navigate such a heartbreaking situation. If you are ever in need of funeral services, I would recommend this funeral home. Please remember that the people who work there are helping families through deep grief every day, so showing them a little grace and patience means a lot. Thank you again to Tabitha and the entire team for your kindness and professionalism during one of the hardest moments our family has faced. Sorry for getting on yall nerves with questions. -Milton Stone

Sonya and her whole team are awesome they arranged a awesome funeral for our dad who was in the…read moremilitary the team was so nice and had love and compassion for me and my brother and his fiance thank you so much from the bottom of my bottom of my heart

The majority of this century old cemetery has little greenery which is good in a way so not much…read moregrass cutting is required. I always like stopping by the oldest tombstones to check out the art work from back in the day.

Recently the Tempe Historical Society hosted a tour of the Double Butte Cemetery . It was so…read moreinteresting with some of the oldest graves dating back to the 1800's. There is so much history here. There are so many resting there who made significant contributions to Tempe. It's definitely worth a trip and if you can catch a tour-so much the better! I love my Tempe!

The manager of the local office responded to my posted review. He listened and he understood my…read morefrustration. He then proceeded to resolve my concerns. It is not everyday that an organization will accept responsibility, sincerely apologize, and fix the problem. Thank you for restoring my faith.

Excellent service from start to finish. They handled all the details and made it easy to get…read moreeverything done that needed to be done. The cost was significantly less than a regular funeral home. I highly recommend them for outstanding cremation services.

I had a very unique request for the Cemetary. They went above and beyond to help when they didnt…read moreneed to. I would recommend this as a special special place to lay deceased love ones. It os beautiful and the staff cares.

My husband and I just went to the cemetery to visit his mothers grave for mothers Day. It is so…read moredisappointing how horribly it's maintained. There are graves that have sunk so much it's mostly dirt. A tree dies and they don't replace it. The grass is horrendous I should say what grass it's dirt. So unacceptable. I wouldn't recommend anyone use this cemetery there are many others better kept up.

This was the first unexpected death that I was responsible for. The Messinger Staff took all the…read moreresponsibility off my shoulders. They made everything easy, including offering resources to other after death tasks that were beyond their ability. Out of all the places I looked at, Messinger was the most well kept and friendly place I found in the valley. Thank you for all that you do!

The Messinger family has cared for three generations of our family. In a way that makes the…read moreMessinger family a part of our family. We literally hand-over of loved ones, and trust all will be handled properly. Messinger's has never failed. Period.

No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

From the moment I made the phone call to set up services for my mother to the time we laid her to…read morerest, the staff at Hansen Desert Hills Mortuary & Cemetery were helpful, caring, and deeply supportive. Words truly can't express the compassion they showed or the care they took in making sure our family was okay every step of the way. I am especially thankful for the attentive and heartfelt care from Trish, Cami, Larae, Marcela, and Wendi. Molly, the comfort dog, was also a blessing to have around and gave us the extra comfort we needed during such a difficult time. During one of the hardest times in our lives, they treated us with kindness, dignity, and respect. We will always be grateful.

My dad has been here for 34 years and my mom joined him 2 years ago…read more I have to say that sometimes it might take a few times but whenever I need something taken care of they get it done. When my mom passed, we were even ready to pay quite a bit of money to have our mother placed but they were honest enough to tell us that our Mom paid for everything way back when our Dad died. I wish it was in a little bit better neighborhood and I wish it wasn't so far away from me but it is what it is.

My sister recently passed and I couldn't imagine going through the whole process of laying her to…read morerest without Kayla from Greenwood Memory Lawn. She out did every expectation, helped make things as smooth as possible, and all around felt like family. Everything went as good as you can imagine with losing a loved one.

My mother was placed here at Harper funeral homes. They left my mom's body out of the freezer for…read moreover the week and whenever I returned they're already maggots going through my mom's body inside Harper funeral homes the guy that works there is very mean and rude the women they work there are nice people, but the owner is very greedy about getting money from my mom's insurance money And they placed my mom in a little cardboard coffin that my mom paid over $15,000 for them to take care of her with getting her prepped in a casket not a carport box. My mom was from the military Air Force she was treated really really horribly bad please do not go to Harper funeral homes they are grave digger's grave robbers, and the guy that owns the place he had sex with my mom. I do believe he had sex with my mom. Disgusting.

How does a funeral home forget that they were doing a burial?…read more I don't know but it happened. My father was supposed to be buried this morning at 10:00 am. I had guests and a Chaplain but the funeral home forgot to schedule the burial even though I called the Funeral Home and confirmed with them that the burial would be today, Monday, August 20, 2012. Flowers were sent, people were there. I am on the phone with them and they are saying they never scheduled the burial and never confirmed it with me. I not only confirmed the date and time but asked for the name of a local florist which I got and had the flowers delivered. I am left to get a copy of my phone bill to prove that I called and confirmed. I am heart broken and tired and stressed. And I just don't get it at all. added after I read Harper's response to this yelp: Darrin, the funeral was prearranged, all paper worked filled out and pre-paid. The casket was picked out, the burial spot arranged. I live in California and your funeral home is in Arizona. I used the phone to make arrangements, I called numerous times, got a date, a time, a place, a reference for flowers that I had made and sent. The only thing I did not get is a funeral. How dare you try to cover up a HUGE and unforgivable mistake. An apology is needed, not an excuse.