My family entrusted Resthaven Carr-Tenney Mortuary & Memorial Gardens with services for our mother,…read moreMary Whitmore, who was interred on November 4, 2023. Unfortunately, the memorial bench inscription was significantly delayed and took more than two years to complete despite repeated follow-ups and several missed communication commitments. Throughout that time, we received various explanations for the delay, and communication was inconsistent, which made an already emotional situation much more stressful for our family. After formal escalation and corporate involvement, the matter was finally addressed. Management ultimately worked to complete the engraving, and once an error in the inscription was identified, it was corrected promptly. I personally visited the cemetery to verify that the engraving now reflects the correct information and appears properly completed. While I am relieved that the situation has finally been resolved, I hope future families experience clearer communication and timelier follow-through from the beginning. I appreciate that the issue was ultimately corrected, but the process leading up to that resolution was much longer and more difficult than it should have been.

Everything that happened to Brianna in the above review happened to us as well. . Took a year and a…read morehalf to get our mausoleum bench for mom to bury her ( crazy ) is right. The workers ran over and destroyed my little sister vase it took a year to get that replaced last year. Guess what now someone stole my little sisters vase and my father's vase. I'm sure once I get a call back another year for both of them the vases to be replaced .I'm sick to my stomach on them laying in the cemetery of dead grass just ugly cemetery that used to be beautiful and kept up they used to take pride in that cemetery? What happened?! Seriously considering exhuming their remains and Bringing them i To our family plots in Texas. Reconsider burying your loved ones here because it's a nightmare never ending story. If I were rich I would move them out of the cemetery .

I must say this was an incredibly difficult time for my family. Our 30 year old cousin was found…read moredeceased, and during such a painful moment we chose this funeral home to help us through the process. From the very beginning, their team treated our family with professionalism, compassion, and genuine kindness. I would like to acknowledge the staff who supported us, Tabitha, an African American woman, a Hispanic woman, and an African American man. Each of them showed patience, respect, and professionalism while assisting our family. Their kindness did not go unnoticed. I understand that working in this field can be emotionally demanding. Funeral homes interact with grieving families every day, often during some of the most painful moments of their lives. Despite that, this team remained calm, supportive, and compassionate throughout the entire process. They truly showed us grace and care during a time when we needed it the most. Antonio was very close to me I helped raise him from the time he was 10 years old, so seeing him there broke me to my core. The staff checked on us, offered comfort, and made sure we felt supported. I truly felt the love and care they extended to our family. I cannot thank them enough for the way they helped us navigate such a heartbreaking situation. If you are ever in need of funeral services, I would recommend this funeral home. Please remember that the people who work there are helping families through deep grief every day, so showing them a little grace and patience means a lot. Thank you again to Tabitha and the entire team for your kindness and professionalism during one of the hardest moments our family has faced. Sorry for getting on yall nerves with questions. -Milton Stone

Sonya and her whole team are awesome they arranged a awesome funeral for our dad who was in the…read moremilitary the team was so nice and had love and compassion for me and my brother and his fiance thank you so much from the bottom of my bottom of my heart

The manager of the local office responded to my posted review. He listened and he understood my…read morefrustration. He then proceeded to resolve my concerns. It is not everyday that an organization will accept responsibility, sincerely apologize, and fix the problem. Thank you for restoring my faith.

Excellent service from start to finish. They handled all the details and made it easy to get…read moreeverything done that needed to be done. The cost was significantly less than a regular funeral home. I highly recommend them for outstanding cremation services.

This was the first unexpected death that I was responsible for. The Messinger Staff took all the…read moreresponsibility off my shoulders. They made everything easy, including offering resources to other after death tasks that were beyond their ability. Out of all the places I looked at, Messinger was the most well kept and friendly place I found in the valley. Thank you for all that you do!

The Messinger family has cared for three generations of our family. In a way that makes the…read moreMessinger family a part of our family. We literally hand-over of loved ones, and trust all will be handled properly. Messinger's has never failed. Period.

No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

From the moment I made the phone call to set up services for my mother to the time we laid her to…read morerest, the staff at Hansen Desert Hills Mortuary & Cemetery were helpful, caring, and deeply supportive. Words truly can't express the compassion they showed or the care they took in making sure our family was okay every step of the way. I am especially thankful for the attentive and heartfelt care from Trish, Cami, Larae, Marcela, and Wendi. Molly, the comfort dog, was also a blessing to have around and gave us the extra comfort we needed during such a difficult time. During one of the hardest times in our lives, they treated us with kindness, dignity, and respect. We will always be grateful.

I had a very unique request for the Cemetary. They went above and beyond to help when they didnt…read moreneed to. I would recommend this as a special special place to lay deceased love ones. It os beautiful and the staff cares.

My husband and I just went to the cemetery to visit his mothers grave for mothers Day. It is so…read moredisappointing how horribly it's maintained. There are graves that have sunk so much it's mostly dirt. A tree dies and they don't replace it. The grass is horrendous I should say what grass it's dirt. So unacceptable. I wouldn't recommend anyone use this cemetery there are many others better kept up.

Very beautiful Mortuary. Staff is wonderful! Amber took care of every detail. Printed prayers…read morecards to fit perfect. She took care of us so patiently. Steve, Manager, was friendly, offered me coffee. Was very nice. I would highly recommend Tempe Mortuary for your loved.

I had a very disappointing experience with Tempe Mortuary during an already incredibly difficult…read moretime for our family. We have actually used this mortuary in the past and had a much better experience when working with a different funeral director. Unfortunately, this time was completely different, and the experience we had with Monica was extremely upsetting. Monica lacked empathy and did not take the time to guide us through the process or explain our options. We specifically requested a viewing for my mother-in-law, and later were told she was not viewable. This was devastating, especially because we were then told it was due to us not requesting embalming, something that was never clearly explained to us. As a grieving family, we didn't even know what questions we were supposed to ask, and we relied on the funeral director to walk us through those decisions. Communication was also very difficult. Monica was rude on the phone and did not show understanding or compassion. When we expressed concerns or asked about alternative options, nothing was offered and there was no apology. When we ultimately decided to switch to another mortuary, the only response we received was that we would still have to pay. The lack of care, guidance, and empathy added unnecessary stress and sadness to an already painful time. Based on this experience, I would not recommend Tempe Mortuary to families looking for compassionate and supportive care.

I just recently passed three years since my mother had passed away, and it came down to me to find…read morea mortuary and a cemetery rather quickly. While we already had a mortuary in mind, we had no idea which cemetery to use. I set up a bunch of meetings and planned visits within the days right after my mother had passed, and I was quite disappointed with most of those we visited. I experienced poor customer service, a cemetery that didn't see very well kept, an inconvenient place to visit or some other issue. When I came across Paradise Memorial Gardens, I was extremely pleased with how well they communicated, their excellent customer service, and the layout and ease of visiting the cemetery. I had reached out to Dan and quickly heard back from him. I had told him what exactly we were looking for in terms of a location, stone, and service, and he certainly rose to the occasion to ensure that we had the date and time of the funeral and later an unveiling. He explained the prices and answered many questions that my family members and I had asked. Dan was responsive whether we were connecting right before the funeral or in the months that followed when planning an unveiling. For such a stressful time, I was pleased to have someone we made a connection with to reach out to. The actual Paradise Memorial Gardens cemetery is laid out nicely. Instead of other cemeteries where stones are all sticking up out of the ground, many of the stones are flat on the ground where they blend in with the nature. My mother's stone is near a big tree, which provides some shade when I visit her in hotter months. There is a small lake where swans and Canadian geese like to roam. For an interesting story, ask the staff about the swans. There is also a heated and air-conditioned mausoleum onsite which I had been in only once when a friend passed away a number of years ago. There is plenty of parking on the side of the single street that circles the site. There are two entrances, one off of Shea Blvd and the other off 92nd Street. While I didn't use them, I heard good things about the Messinger Mortuaries, which is directly tied to the Paradise Memorial Gardens. I certainly encourage anyone looking for a cemetery (and possibly a mortuary) to check them out.

I would like to note that Candelaria (Candy) Gonzalez was most helpful in helping my family and I…read morewith the arrangements for my Mother-in-law, Nancy Jarko, in April 2025. She was interred with her husband, Michael who passed in 2001. For the service we had at the mausoleum and the interment, Cat was also extremely helpful and kind. Yesterday, I called again to Candy to help us plan another interment for the untimely death of my brother-in-law, Jeffrey Jarko. Candy is kind and considerate and her compassion is welcomed to ease our family's needs. Please thank her for us. Sincerely Carl Gundersen

Absolutely terrible service!!!! I would never recommend a company that has no empathy or customer…read moreservice for families dealing with the death of their loved one's!! They refused to allow the families to view there loved one's for the last time on top of that turned the air off in the peak of summer on the family! SHAME ON YOU

From the owner: At Rose Manor Funeral Home, we believe that every life deserves to be beautifully celebrated…read more Located at 2454 E Broadway Rd in Phoenix, Arizona, we are more than just a funeral home—we are a place of compassion, care, and connection. What sets us apart is our unwavering commitment to honoring your loved one’s unique story. From personalized services to culturally sensitive traditions, we work closely with families to create meaningful celebrations of life. Our luxurious, comforting environment and dedicated team ensure that every detail is handled with care and respect, allowing you to focus on what truly matters. Whether you’re seeking pre-planning assistance, memorial arrangements, or grief support, Rose Manor Funeral Home is here to guide you every step of the way. Let us help you celebrate a life well-lived with dignity, grace, and heartfelt care.