I had made all arrangements for my Mom two years ago. She passed recently and the experience was a nightmare. The first person I spoke with, Edith, had zero empathy and understanding of what she was talking about. She told me I could have an appointment 6 days after my Mom passed, and I kept telling her I didn't need an appointment as I already had a contract. She was so rude and made me cry (not out of sadness, but out of rudeness). Finally spoke with the funeral director and she was just as rude. Ended up moving my Mom's body to another funeral home who were wonderful and had all arrangements done within three days (unlike the 4 days I would have to wait for just an appointment). I couldn't believe that in the midst of grief, the people who made me the saddest worked at a funeral home. DO NOT GO HERE. read more

I must say this was an incredibly difficult time for my family. Our 30 year old cousin was found deceased, and during such a painful moment we chose this funeral home to help us through the process. From the very beginning, their team treated our family with professionalism, compassion, and genuine kindness. I would like to acknowledge the staff who supported us, Tabitha, an African American woman, a Hispanic woman, and an African American man. Each of them showed patience, respect, and professionalism while assisting our family. Their kindness did not go unnoticed. I understand that working in this field can be emotionally demanding. Funeral homes interact with grieving families every day, often during some of the most painful moments of their lives. Despite that, this team remained calm, supportive, and compassionate throughout the entire process. They truly showed us grace and care during a time when we needed it the most. Antonio was very close to me I helped raise him from the time he was 10 years old, so seeing him there broke me to my core. The staff checked on us, offered comfort, and made sure we felt supported. I truly felt the love and care they extended to our family. I cannot thank them enough for the way they helped us navigate such a heartbreaking situation. If you are ever in need of funeral services, I would recommend this funeral home. Please remember that the people who work there are helping families through deep grief every day, so showing them a little grace and patience means a lot. Thank you again to Tabitha and the entire team for your kindness and professionalism during one of the hardest moments our family has faced. Sorry for getting on yall nerves with questions. -Milton Stone read more

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Sonya and her whole team are awesome they arranged a awesome funeral for our dad who was in the military the team was so nice and had love and compassion for me and my brother and his fiance thank you so much from the bottom of my bottom of my heart read more

Back on March 1, 2025 my mom and sister were involved in the dust storm pile up on the 10 freeway. Tragically, I lost my sister in that accident and my mom was transported to the burn unit at one of the hospitals. I have never had to make arrangements for anyone before, usually my sister handled that, and now as the the oldest sibling, I found myself having to take that task head on. I called several funeral homes and asked general questions as far as what the process looked like. Sonia Garcia-Tillson at Samaritan took her time with me on the phone, asked me questions, and encouraged me to keep calling other funeral homes and ask certain questions to be well informed before making a decision. After the weekend passed I decided to call Sonia back and thank her for all the help and information she provided, and if she would be willing to help me an my family with this process. I gave her all the information. Sonia and I were in constant communication. She was incredibly kind, compassionate, and patient. She made this whole process SO EASY ! She gave me exact time lines and expectations regarding the process. I can not begin to thank Sonia for her diligence and understanding. She always asked how my mom was doing and sent her well wishes. I highly recommend giving Samaritan a call. Ask for Sonia, she will do an amazing job for you. read more

My husband of 23 years passed unexpectedly. I was given Samaritan Funeral Home's contact number. I spoke with Tabitha, explained that I had no idea of what was required to lay my husband to rest. Tabitha was so sweet and patient with me. She explained each option carefully and put me at ease. She's truly a blessing and helped me through this rough time with the utmost compassion. read more

The personnel were very kind & considerate. I had spoken with them a year before my mom passed away as she was not doing well and they gave us all pertinent info. When my mom did pass away a year later they were very helpful and thorough, walked us through the cremation process. The website for mom's obituary was very lovely. read more

My aunt's funeral service was held here. They did an awesome job with her service. The facility was really nice and clean. We had the repass on site They were very accommodating very welcoming and accommodating. read more

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Unfortunately the Social Security number on my step-mother's official death certificate was wrong. When I called to have it corrected the woman spoke down to me in a sing-song, pre-school teacher voice. I understand that mistakes happen, but this is pretty unprofessional for a place that is supposed to expertly handle the details of your loved one's death. read more

We had to go out to Scottsdale when my sister died. Everything at Samaritan was done right. Eddy Lopez was in touch with us constantly and we found the service impeccable and affordable. read more

I just hung up the phone with one of your fellow employees her name is Edith and wow no manners. She sounded so annoyed and bothered by me asking when my aunt was arriving to Mexico since she was supposed to be shipped since yesterday and they decided to put her in another flight and give us wrong times. I understand things happen but as a family we're all grieving and the lack of sympathy makes it so much worse. I see there's good reviews but I'm guessing maybe they had luck of being assisted by someone else with respect towards a family's grief. So disappointed.... read more

Our family was blessed to be able to find Samaritan Funeral Home. We worked with Sonia and she was amazing.

Our son died in the Phoenix area and we all lived out of state, so making his final arrangements proved to be an extremely daunting task. I contacted dozens of funeral service businesses who quoted us ridiculous wait times and outrageous prices, citing COVID-19 as the reason for such long delays and fee hikes. Literally on my last call before giving up, I reached Eddie Lopez at Samaritan; he definitely turned out to be a Godsend. Eddie dropped everything he was doing, and immediately walked me through the process, all while maintaining an extremely professional and warmly compassionate demeanor. He thoroughly answered all of our questions, and quoted us an amazingly reasonable rate which did not change as with most funeral companies. Moreover, he was able to accomplish everything we asked for and complete the entire process in less than two business days, saving us a full day over the three days he initially guaranteed. It was so refreshing to deal with the funeral home that places the care and the well-being of the families over their profit margin or bottom line. Samaritan has truly been the most remarkable, responsive, and competent funeral home we've ever dealt with. Eddie thank you from the bottom of our hearts for everything! You have directly contributed to making a tragic event much more bearable. All I can say is if anyone reading this review requires a funeral service company that provides exceptional service, extremely reasonable rates, and people that care about the family's needs, look no further Samaritan is the place. read more

Hands down one of the cheapest and most professional places in Phoenix to cremate a loved one. It took me 4 months to write this review. Why? Because when someone dies who is a parent to you, the last thing you wanna do is write YELP reviews. But I decided to write this because Eddie Lopez and Samaritan deserves a 5 star review. From the min my mom died Eddie Lopez and his staff had my back. He texted me everyday to guide me through the horrible unprofessional process Banner put me through. If you wanna know how bad that was you can read the review I posted on Banner. Anyway. Eddie Lopez was beyond professional, he was a solid person. He really cares about your needs. In conclusion I hope I don't see Eddie anytime soon, because I don't need anymore death in my life. But god forbid if something happens to anyone I know and they need a place to turn to, I will recommend Eddie in a second. They are a class act. read more

We recently lost our father and decided on Samaritan. They were amazing. Phylisia was compassionate, professional, attentive, and prompt. Our mother passed last summer and we used Sonoran Skies in Mesa and it was the worst experience ever and made the process of grieving that much more difficult. Thank you Phylisia! read more

My mom was taken care of at Samaritan. Eddie and Alejandra did an amazing job accommodating us. Eddie made this process a little easier for us. We were allowed to do my moms make-up and just as he said it really helped me, to have that alone time with her and get her to look like her for her final viewing. My mother chose to be cremated and the cost here was very reasonable compared to other places. Which im so glad because we were struggling. I hope not to be back for a LOOONG time. So, thank you for the great service and helping my family make this transition a little easier. read more

I usually do not post on yelp. But with this one I have to. Eddie Lopez and Cindy absolutely amazing When my mom passed on 02/07/22 I was devastated and scared. Samaritan Funeral home came highly recommended by a staff member from the hospital. I called after 5pm taking the chance and thank god I did. When Cindy picked up the phone she was the answer to our family's prayers. She was sweet and understanding. The care they gave to my mom was unlike no where I have ever seen before. Eddie walked me through everything that would be happening with my mom. When making the arrangements I was expecting to pay so much more than I did. Very affordable and worth every penny I spent. Thank u all for the compassion the tenderness you show myself and my mother. read more

A big thank you Eddie Lopez and your professional staff for taking excellent care of my sister Joelle and our family. Your company and staff are top notch! read more

Samaritan Funeral and Cremation Services - Funeral Services & Cemeteries Near Me - Phoenix, Arizona

We were very pleased with Samaritan's services following my mother's death. All the staff were kind, professional and efficient. The Ahwatukee office was conveniently located and very easy to deal with. Everything was taken care of quickly, with no issues. They really made everything as easy as possible. I would highly recommend Samaritan. read more

I had the worse expirence in 1505 e McDowell rd. The lady that was in charge of my service was very disrespectful i still had an hour left when she started telling us to start picking up our belongs and start saying goodbye she was very rude to my invites and didn't even let some of my people in the funeral home. If the managers has cameras i hope you see what happen that day. She even toke the casket with this other lady and it wasn't even 8 as she said service was over that we had to leave. She should of waited to have us out and then remove him but she did it as we where still in there. To me was very disrespectful as we where in pain seeing him for the last time and she didn't seem to care but wanting to go home we paid for our service not her to react and treat us that way. I don't remember her name but she's hispanic with red curly hair. read more

I am forever grateful to Brian Wilson, owner of Samaritan Funeral for the professional, passionate and incredibly impressive service for my brother's funeral services that he provided. We had never planned a funeral before and he took care of everything leaving us no worries. I own an event company in California and work with several businesses but have never been so impressed with such a compassionate business owner such as Brian. Thank you from the entire Smith family! read more

Samaritan Funeral and Cremation Services - Funeral Services & Cemeteries Near Me - Phoenix, Arizona

Sincere thank you to Paloma for personally taking care of us during the unexpected death of our son. She was always available for questions and showed compassion and professionalism. She made a difficult time so much easier. read more

A huge thank you to Venitria who helped me plan my dad's service from 3 states away. And to Eddy for speaking for us because we couldn't find a pastor to do our service. They are wonderful people and they really came through for our family in our time of need and grief. read more

Losing my father was very hard and we did not know who to turn to make arrangements. From the moment we called Samaritan Funeral Home we began comparing to the other places to them. We got the feeling in speaking with the staff that they cared and it was not going to be about a company just out to get our money. Don't get me wrong the others provided all the information we requested but it was kind of like someone reading off a price list. Samaritan Funeral Home was just the opposite, the cost was very reasonable and they really seemed to care. Stephen Arnett the Funeral Director was one of the nicest and most helpful persons I have met. He helped my mom through the process and because we made arrangements just prior to my father's passing when it did happen all my mom had to do was make one call and everything was taken care of. Stephen helped me with the flower arrangement and because I went through him to get the flowers they were even better than what the flowers web site had pictured. He made sure everything was arranged so nicely for my father. The service at the funeral home and grave site was so loving and wonderful. They really provided a wonderful tribute to our father and allowed us to say goodbye. Thank you to the staff at Samaritan Funeral Home! I not only highly recommend them I will also be using their services for any future arrangements that might be required. Steve DiDomenico read more

Samaritan Funeral and Cremation Services - Services for my Father - Funeral Services & Cemeteries Near Me - Phoenix, Arizona

Usually, I only will take time to Praise good customer service. But the treatment received was so rude, I am taking this time to unfortunately write this review. Was called and informed that my cousin had passed and his body was at this funeral home. I called and a Tabitha answered. After she freely told me that he was there, she was so rude both times I called. First time, I was too distress to talk and ended call. The second time when simply trying to obtain basic information, not about my cousin, but their basic services, Tabitha was SO RUDE again and even rude to his daughter. For That, we would go to ANY other place before ever using this company! When called back to state another company to pick him up, she rudely stated that they better come before 3pm because he was at the crematory! Seriously, they sent him to be cremated even though we made contact! If this rude at first contact, who knows what tacky service is being completed on loved ones! I'm hoping Tabitha that you were simply having a bad day and not just notified that someone you loved just passed away-Otherwise, you are truly in the wrong business! Committed to memory and if course, will share-Don't go or use Samaritan Funeral Home. read more

Eddie and team are the best. We were looking for a funeral home that would accommodate Hindu cremation. Eddie's team made sure we were able to perform all our religious rites. read more

During my families darkest time Samaritan Funeral Home has been a beacon lighting the way. Respectful, helpful, patient the staff is incredible. They provided resources, talked through what would be best for our family while their composure, quiet rational words and knowledge gave us the support we needed. The ceremony we did for our father was exactly what we wanted. No pressure, no judgment. They kept us informed of where he was in while in their service and when he was cremated. They walked us through all the paperwork with compassion, answering all of our questions. They have been a resource after his cremation too. Splitting his ashes for spreading and providing info on how we can travel with him. Loosing a loved one is so hard. The staff at Samaritan have been a trusted friend throughout. read more