Brand new pizza place in the Bay Terrace shopping center. The place looks spotless to me. Huge shopping center with plenty of parking. It seems like the people behind the counter are confused about who needs help. Last but not least, the food. I ordered a margherita, onion, upside down, and a beef patty. I'm not sure if the girl even heated up the food at all??? Being 5 minutes away, I take the food home, and it's ice cold. For Rosa's pizzeria, I was disappointed. Suffice it to say I'll be sticking to the original Rosa's on 69th St and Grand Avenue. read more

Pizza is soooo delicious! I look forward to a fresh, fluffy crust pizza. The sauce is sweet and exactly what I am looking for in a pizza.

Pizza is fine. Just fine. Nothing special and there is better out there. Their heroes and pasta dishes? Not good at all. Ordered a chicken parm hero. First time, like the pizza, it was fine. This time? Hardly any sauce. It was bland and dry. I barely ate it. And the couple of times we tried their pasta dishes, the sauce is also bland and the pasta is not cooked well at all. There are plenty of other places in the neighborhood that is better. We were really looking forward to Rosa's opening up, but...unfortunately it is not living up to the hype. read more

I love the new place after renovation. Very big, nicely decorated. I like the food also, with a variety of pizza toppings and Italian entrees typical of most pizza restaurants. But the service leaves a LOT to be desired! My first time I walked in during lunch, I was puzzled as to whether I was supposed to grab a table and wait for waitress service or just order on my own. When I questioned the Asian girl walking around, she told me she would be right with us and she gave me a menu, took our order, cleaned up and gave me the bill. No problem there, and of course I left a tip. The second time there for dinner, I sat down and waited, and waited. Finally I decided to order at the counter with my son. He got pizza, so he was served quickly. I ordered an entree, so I had to wait. After a while, the waitress, and older white lady, brought me bread, but she stopped a few feet from my table, so I had to reach for it. A pasta plate next; again, she made me reach for it. Then the entree, same thing. No utensils! A minute later she brought it and again I had to reach for it. Was she allergic to other humans? Why couldn't she put it on the table? When I was finished, I needed a takeout container. After five minutes of sitting there in a nearly empty restaurant, I finally got up and asked. This place needs to decide if there is waitress service or not. At the very least, when there is a need for the waitress, such as when bringing out the food, give it some effort and not show a complete lack of interest in serving a customer! read more

A family owned pizzeria business established since 1975 has taken over an old stalwart, Jack's Pizza. It's a reasonable transition, if not a sad one for previous restaurant. Their upside down pizza is their speciality, but of course other pizza toppings are on display for selections as well as the usual Italian stables. read more

Wasn't bad pizza, place was really busy and they had lots of good selections of pizzas, I would go back and try it again

I will start off with the food first. 1. The regular slice is OK at best and it is not the Rosa's pizza from Maspeth. The sauce isn't the same and the pizza is too thick and they use imitation cheese (people who had Rosa's pizza from Maspeth please leave reviews and tell everyone that this is not Rosa's). 2. I was waiting for Rosa's to open for about an year and sad to say it Jack's regular slice was better. 3. The person that was serving the pizza had cuts all over he's arms and hands gross. read more

Very tasty chicken panini. Not warm inside. Nonetheless, I would order again. Bread was like a big garlic roll. Yummy read more

Pizza was okay, would recommend getting the Regular slice over Margarita. The sauce on the margarita tastes really basic, nothing special. Only thing that drove me to write a review was that the BBQ chicken slice had a big bone inside that I choked on. Didn't bother finishing the rest of it because of that. read more

Rosa Pizza - Bone in BBQ chicken slice - Pizza Near Me - Bayside, New York

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Foodfood is great. The best sicilian in town. Justnpricey for heros and dinners. A better buy for your buck is Rosa's in Maspeth

We went here this past Monday evening, before 7pm. The place was busy but not terribly so. The Caesar Salad pizza was really good, as were the garlic "knots", which were good, but they were like little buns, not knots... but no sauce was given to go with them. What we didn't like was the counter staff - no smiles, no thank you, like we were keeping them from looking at their phones or something... read more

What an awful experience I just had there. I ordered a beef patty with cheese and said I wanted it hot. I get it and it's ice cold. I told this counter guy with long hair that I was t happy with it and he does nothing - doesn't offer me another one, doesn't compensate me, zippo Never again. Awful food, unfriendly staff. This young guy that botched my order kept calling me chief and boss. Whatever happened to just sir. And in the way Out, he just says "have a nice day" The right thing to do would have been to offer me a new piece of food. Plenty of places who know what they are doing will make that offer to a customer because they know that's how you keep business. These people just don't care. Wouldn't spend a penny there anymore read more

It's okay. Regular pies are nothing special. Their upside down is what you want to eat, but it's not something I think I could eat everyday.

Business was clean and the line was moving...we were met with smiles and courtesy and patience. I was recommended to try the chicken garlic panini and it was DELICIOUS! 1st time in a long time that I actually enjoyed my lunch! read more

Great pizza, friendly staff, great service, competitive prices and plenty of parking.

The food was bland service is horrible I wish jacks was still here they where great could have had better counter people at times but still I prefer jacks which is now in Manhattan as la Vera jacks Broadway west 96 street where I'm going read more

The lady who answers the phone is extremely rude. She really needs to work on her customer skills or that business won't last long.

Newish pizzeria at Bay Terrace. I think it's a welcome addition to the shopping area and the interior is nicely renovated; much bigger than the previous pizza place that was here for decades. I was already acquainted with the Rosa's location in Great Neck and a fan of their eggplant pizza. Got the same great slice here and also enjoy the grandma's slice. The sauce here is a little sweet and you can taste the crushed tomatoes which taste very fresh. I also really like their crust. On my last visit on a Saturday around 6pm, there was definitely a constant rush of diners, take-out and pick up orders. I think their customer service attitude could be improved as they seem to only be interested in moving the line and not really offering helpful attention. Also, it seems possible to be seated and get someone to take your order. The service is inconsistent so if you are starving just go to the counter to put in your order and pay attention otherwise you won't get your food. read more

Excellent Food & Experience. Waitress Dana was quick, attentive and an absolute pleasure. On different occasions I've tried & enjoyed all their rolls, Paninis and most of the Pizza offered. Had three different dinners (Chicken Marsala, Francese & Parmigiana) Excellent and an Awesome value, each under $16. Excellent fountain soda. Correct CO2 ratio Greasy pizza? While driving on multiple occasions not one drop hit my lap. Jack's? Jack's turned into a dump. Some horses you can only bring to water. I will be a regular. read more

Pizza is pretty good and it's great that it's close to home, but they almost neeeeeeeeeeever have white slices no matter what time it is. I asked for a white slice at 2:30 pm and they said they had no more coming. read more

Walked in on a whim with my daughter. So many choices, everything looked yummy. We got a salad slice and a fresh mozzarella slice both excellent. However.... the amount of flies and fruit flies was odd. I asked the girl working there if something died. It was strange. I hope they address the issue so I can eat there again. read more

The upside down pizza is excellent and I will definitely be going back for it. I really liked the decor and seating area in this pizzeria. They lost a few stars because the line was completely unorganized and the staff could not manage the orders and the mixed up orders. They definitely have to get their stuff together. Also, if they are known for their pizzas, they should have plenty of it and I was told I would have to wait 15 minutes for two slices of upside down pizza on a Friday night. If they just organize themselves a bit more, this place could be very good! read more

Excellent food and the service and price can't be beat. Eat there at least once a week.

Pizza was very good. They have quite an extensive menu. Looking forward to trying their Sicilian and Grandma Decor was was nice and bright with comfortable booths and tables. Nice addition to the neighborhood read more

Ok so pizza was good menu looks good place is clean and decent .., but there's an older man white hair with glasses who is very rude taking orders who shouldn't be dealing with customer service read more

This place used to be my go-to place but I don't know what happened. We ordered Margherita pizza, and it was sooooo salty, and their crust was disgustingly bland and tastes cheap. We end up throw alout almost the whole pie. It was not like this when they first opened till March. If you are reading this owner, please go back to where you used to be. We were super excited to find the best pizza in bayside. However, the last order was so disappointing that I do not want to eat again. What happened?!?! Please go back!! read more

While the food was good, I would never come here again. I read the reviews before I came here and somehow thought I might have a different experience. The older man with glasses behind the counter is incredibly rude and miserable and has no tact to deal with customers at all. Even people on line were talking about it while we all stood there waiting to order when he wouldn't even acknowledge us. One of the pizza makers had to tell him people are waiting to order. Answered me back nasty several times when I asked what one pizza had in it. People were shocked how he spoke to and treated people, but I think they were more in awe how no other staff did anything about it. Like it was just normal and acceptable. I have ever been treated so poorly at any establishment. Would never make the mistake of coming here again. read more

One of the better pizzerias in the area. Negative reviews seem to be solely for food. What do you expect from a pizzeria? 5 star dining? Sicilian pizza and garlic knots are the way to go! Service has improved significantly since they opened. A lot of seats to dine in. Definitely a good addition read more

Food is good but they are petty. They charge $.50 for a cup of sauce for their rolls. Their prices are higher than Jacks was, and restaurants don't charge extra for condiments so why charge for this. Sauce goes with the roll and with paying $9 a roll one cup should be included and then if you want extra they can charge. read more

the food is alright, people are so nasty, the people yelled at my teenage daughter for not ordering quick enough and told me to get off my phone and pay attention. i came to get food not to get yelled at. read more

Is there a reason why I keep walling into this pizza parlor and no one greets me. They keep having conversations and go about their business. There is only one man with the mask that acknowlesges and takes order. Is there something I am missing? Something is seriously wrong with this picture that there is never a greeting the 4 times I have come in. read more

Two terrible experiences ordering pick up. First time they forgot several items and I had to drive back. People make mistakes so I didn't think too much of it. But the Second time was the rudest experience. I ordered pizzas for pick up 6 hours in advance. When I went to pick up they "were looking for it" then they were "packing my order up" then "they had no idea what it was" after 40 minutes going in and out waiting my husband gave up and came home. TWO HOURS LATER some one called me with an attitude to tell me "your pizzas been ready when are you going to come get it" after I explained that we waited 40 minutes and no one could find it he had the audacity to say "so you don't want it? And then hung up on me. The pizza is good but not worth the trouble or attitude. Take your money where you're actually treated like a human being. read more

Had the Sicilian pizza. The sauce and crust were excellent. Cheese was delicious. So glad Rosa's opened in our neighborhood.

Our neighborhood desperately needed a place like this! Looks great from outside to inside! First slice was delicious! Paninis look great I will definitely be returning! read more

THIS IS THE BEST PIZZERIA RESTAURANT HANDS DOWN !! This was the best pizza I've had in awhile. The foods are so authentic. From pizzas to entrees to salads and more, amazing experience! We come to Rosa's at least 4 times a week. It never disaapoints Rosa's pizza is exactly what Bay Terrace needed. The staff is wonderful and attentive Thank you Rosa's!! read more

Tried a grandma slice a few days after they first opened. It was doughy, floppy, and not warmed up enough. I chalked it up to just getting started. I went there today and was happy to see a favorite, eggplant pizza. I ordered it, and asked for it to be heated til crispy. I couldn't pick it up because again, it was floppy, not crispy. To me pizza isn't food that you eat with a fork, but I had no choice. After cutting into it, I saw that the dough was uncooked and brought it to a gentleman behind the counter. Without hesitation he put another slice in the oven for me and repeated my word from before, "crispy". The bottom may have been crisper, but the dough, in my opinion was still raw. So I ate the eggplant and called it a day. I think they need to turn up the heat in their ovens. read more

Waited 30 min for a regular cheese pizza. Pretty sure that is the longest I have ever waited for a regular pie in my life.

We ordered a chicken Caesar pie to go like we usually do, and, first warning flag, unlike previous times, it took less than 10 minutes compared to the usual 20-30 minutes. Second, when handed the box, it was not the type of hot that you would expect from a fresh baked pizza - it was just warm, like it'd been reheated, and not even all the way. In the less than 10 minutes it took to get back home and open the box, it was already almost cold. Pizza crust had almost no color at all, I was afraid it was slightly undercooked with how unusually cold it was feeling; chicken slices were almost burnt; croutons were completely soggy all the way through without a single one having any sort of crisp to it. When we called to tell them what was wrong with our pizza, just to let them know that this was not a fresh baked pizza and that that was what we had paid for, hopefully to warn the manager so that they could, idk, do something to make sure that it doesn't happen again, because we paid for a fresh baked pizza and what we got was not what we paid for, the manager treated us with rudeness and disdain, uncaring of the subpar pie we received, and just dismissed us entirely. Terrible customer service - they will also treat you differently (as if you're slightly less)if you are any sort of Asian. read more

the management needs lessons in customer service, tables like a restaurant which I've been going to for psat 3 weeks sometimes 2x a week spend over 200 dollars each visit but today only waitress service on weekends which I have never been there on weeken and I always had a waitress today no waitress yes which was Tuesday we had a waitress and she had to get someone each time we ordered wine I understand that but don't tell me waitress only on weekends when I've always had a waitress on weekdays so I will never be spending two or $300 in your business ever again thank you read more