We ordered a chicken Caesar pie to go like we usually do, and, first warning flag, unlike previous times, it took less than 10 minutes compared to the usual 20-30 minutes. Second, when handed the box, it was not the type of hot that you would expect from a fresh baked pizza - it was just warm, like it'd been reheated, and not even all the way. In the less than 10 minutes it took to get back home and open the box, it was already almost cold. Pizza crust had almost no color at all, I was afraid it was slightly undercooked with how unusually cold it was feeling; chicken slices were almost burnt; croutons were completely soggy all the way through without a single one having any sort of crisp to it. When we called to tell them what was wrong with our pizza, just to let them know that this was not a fresh baked pizza and that that was what we had paid for, hopefully to warn the manager so that they could, idk, do something to make sure that it doesn't happen again, because we paid for a fresh baked pizza and what we got was not what we paid for, the manager treated us with rudeness and disdain, uncaring of the subpar pie we received, and just dismissed us entirely. Terrible customer service - they will also treat you differently (as if you're slightly less)if you are any sort of Asian. read more