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    Richmond, BC

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    Roots

    5.0 (1 review)
    Closed • 10:00 am - 8:00 pm

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    16 hours ago

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    McArthurGlen Designer Outlet

    3.1(138 reviews)
    0.1 km•YVR
    •$$

    All the usual retailers for savvy shoppers…read more I really enjoyed the European village vibe of this large outdoor shopping outlet. It was sunny and not too hot, while I was walking along the cobblestone pathways. It made the experience feel much more inviting than a typical indoor mall. I like the way you could walk into their food businesses just like an individual store-no crowded food court with tables squished together! Clean washrooms, for some it may be a hassle to go upstairs but elevators are available. A public light rail stop and pay to use EV charging stations are there for your convenience. I had good customer service while purchasing earrings from Oak and Fort and clothes from the Gap and Old Navy. Not screaming deals but they fit the bill for what I was looking for.

    See other reviews for pictures…read more Quality/Quantity - Came here two days straight. The first day was on the way to our friend's place and we got to Canada early and had time to kill. But then my wife (and I) started shopping and ran out of time, lol. The second day was to only visit The Harry Rosen store, an upscale men's store which was referred to us. Ambiance - A good size location. An outdoor outlet mall. 82+ businesses. Plenty of parking. Service - Good, I did more shopping than I typically do. But I wanted to support local. Price - US $$ is strong on this trip, so inexpensive. $1 = 1.40 CAD. But it also depends on what you do, buy, eat, or drink. Owner Comment - Congrats on all your success since 1993 and with your 21 locations in Canada and Europe (8 countries).

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    Michael Kors  Outlet - STOREFRONT

    Michael Kors Outlet

    3.5(2 reviews)
    0.1 km•YVR

    Alexa was very nice and Friendly.She provided excellent customer service and made my shopping…read morewonderful!

    I will say: the prices are good. They had them on outlet prices but there was a signage out front…read morethat offered percentage off if you spent certain amount. Some items were outlet prices not on any additional price reductions but regardless if it's regular price or sale price you still get additional 15-20% off. I barely paid. Honestly. My total was about $600 and I walked out paying $275 with tax!! For a bag and a backpack! My only reason for the reduced stars....they had at least 1 person in the stock room, one person on the floor. One person at the desk doing something not cashier related. And one girl on cash. For a store that sells more expensive items than say forever21..... "1" cashier??? And when I asked the girl up at the front of the store if they could have another cashier. She looked. Wandered into the back. And that was that. She resumed helping staying at the front. I get it someone's gotta stay out at the front of the store. But there's "3" employees in the store on top of her and only one was doing cash. As a business: you're in it to MAKE MONEY???? You have customers lined up PREPARED TO HAND YOU MONEY... why would you make them wait? While the guy in the stock room just wanders back and forth to grab stuff and drop off at the cash desk and disappears to wait for the next item to be grabbed. I was so close to walking out. I came in with such a great mood but the long wait at cash got me just enough irritated that I was almost pissed off when I was paying for my items. People pay the money they do. Cuz they like the brand. And it's not like shopping at Walmart. But when you just keep people waiting like this. It's no different than shopping in cheaper stores, the long lines and understaffing. Make your customer's feel special!! Either hire more cashiers or at least teach them to hop on cash if there's more than 2 people in line. The lady in front of me chatted and chatted then somehow 5 mins later walked away to the side of the desk to wait for something or debate something, and you're just left wondering omg you just wasted 5 mins of my time and you're not even ready to pay? The Burnaby Metropolis Michaels has "2-3" staff and they don't leave people waiting like this. You have at least 4 staff!!

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    Giordano

    Giordano

    2.6(7 reviews)
    1.6 km•Golden Village, City Centre
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    Here's the deal with this place…read more Its headquarters are in HK and was spawned out of HK. When I go to HK, this, along with Bossini, are the dominant stores in terms of casual fashions for the younger generation. So the place is not really for me. However, I did manage to find a belt to go with a pair of shoes I was lusting after at Aldo. Belt first, then the shoes, because the belt was harder to find. It was in a shade of darker blue. THAT"S incredibly hard to find for a guy, but I found it here of all places. Shop carefully in here since a lot of the fashion is Asian centred, unless that's the look you're going for.

    I visited Hong Kong in 1999 and the whole time I just shopped. At the shopping centers, I kept…read moreseeing the same chain stores over and over again: Bossini, G2000, and Giordano. Throughout the duration of that vacation I loved browsing and shopping through these stores even though its the same style of clothing over and over again. So imagine my excitement when I saw a Giordano inside Aberdeen Centre... I was just enthusiastic. I like their style -- "Casual-Casual to Dressed Up Casual" and it brought back very fond memories of that particular vacation. Every time I'm at Aberdeen, I always stop by with a sense of optimism and cheerfulness. But after several trips and several tries, I always leave the store with a feeling of ambivalence. I like the clothing, but unfortunately the designs are slightly generic (I can get it elsewhere for cheaper) and the quality of the clothing is questionable (and the material doesn't feel as sturdy as the price would imply). Maybe I should stop trying to recreate a vacation in Hong Kong when I go to Vancouver.

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    Roots - leather - Updated October 2026

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