After reading some of these reviews I decided to give this place a chance. I had a great experience, the employee at the register greeted me as I walked in. I shopped around for maybe 15mins looking at all the pretty & colorful clothing they had. I work at a bikini bar so everything I needed is in this store ! If you like to play dress up with your partner or if you're a midnight ballerina this is the place to go ! They have a variety of different outfits with the most prettiest colors. read more

Romanceupland - Some of Romance Merchandise they sell at their store! - Lingerie Near Me - Upland, California

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Super racist. I walked in with 2 of my white friends (I'm Mexican with brown skin) and the lady working there was watching me the entire time. We tried making friendly conversation with her but she ignored us as well. We weren't greeted or anything when we walked in and you can just tell we weren't welcome there. The stuff there is cute but overpriced. I would definitely not recommend going here. read more

Such a great store with a large variety! People say they feel they're being watched but honestly it's just an older couple making sure they aren't losing any merchandise. There have been people shoplifting and they just want to make sure they don't get taken advantage of. That's nothing to rate them 1 star for the store is great read more

Like others who have reviewed, it definitely felt like I was being watched as I shopped lol I think the owners are just super paranoid. Once I started interacting with them it was fine. All of the inventory seems like it's from the 80's? Very "vintage", kinda dusty + just old. Lots of clothing + shoe options, so that is a plus. Not sure if I would return to this shop. read more

2 stars because I found something I was looking for. HOWEVER. After my mom reading my mind after walking out and saying "I did not want to be in there I can't stand when they follow you around acting like you're about to steal." I have NEVER felt so watched by a store owner in my entire life lmao and after seeing the reviews... it's not just me. They are snippy as well and it's really annoying. I'd come back if I REALLY needed something, but they're pricey and racist. If you're one of the people saying "I don't know why there are so many bad reviews," ask yourself if you're white passing and there's the answer to your question :) read more

Love this place the lady and gentlemen are very nice and helpful. Just bought my stiletto boots. fair price

Owners are so disrespectful literally watching your every move as if you're trying to steal. can't shop in peace. On top of that so disrespectful right away telling my friend to go outside with her daughter. then trying to be nice after finishing transaction if it weren't for an emergency shop never again. read more

You know those restaurants that have a theme where the servers are rude and callous on purpose? That's this place except I don't think it's purposeful. It's been a very long time since I've walked into a place and instantly wanted to walk out. The vibes I get from the shop runners: racist, fatphobic, sexist, and just generally miserable. I think the people working are in their personal hell and they don't like visitors reminding them of it. It's weird af. read more

I just came in to check it out see their selection, and since I pass all the time I noticed how large their selections where. It just looked promising. After walking around for 20 minutes and asking them where things where that I saw on the mannequin, I collected a few items (7 to be exact). The women hardly acknowledged me when I asked for the item i noticed on the mannequin. But the man got it instead (who was much nicer). Finally after the 20 minutes I spent walking around getting outfits to try on she says "we dont let people try them on" .. I replied "are there no fitting rooms?" , she said no and then came over to me and started putting away the items I had in my hands....what the actual flying ***k... its one thing to say no theres no dressing rooms, it's another to just start taking things out my hand. oh well..I need new outfits for work. I had a good amount $$ but it won't be spent here. read more

Romanceupland - Lingerie Near Me - Upland, California

This place is ridiculous. The owners follow you around with creepy ugly scowls on their face. Of course being so CHEAP they are just sure everyone is there to steal their over priced crap!! read more

My four friends and I (black and hispanic) walked in to find outfits for my birthday. The store owners stared us down the entire time we were in the store and gave us weird looks when we tried to be polite and greet them. We didn't end up buying anything because everything was either too small or too expensive or both -- on top of the uncomfortable feeling of being profiled in the store. read more

The staff is rude. They follow you around & watch you. They make it feel like they're waiting for you to steal especially if you're a person of color. read more

Yeah they told me I was too big to try on a certain pair of boots. I would agree that I knew I was going to fit the boots (my American thighs could never) but I realistically didn't need the woman to tell me that in that way. She also follows you around the store in a rude way. If you are super thin and like ravewesr this is the spot for you. If you are curvy or muscular I wouldn't recommend. I did not like the vibes of this store and there are much better stores like The Toy Box and Romance Boutique Secrets... where I ultimately bought the same boots that did fit me and the vibes were much better. read more

Racist people. Me and my friend (hispanic & black) came in shopping for my festival outfit. We walk in and some white women wasn't wearing a mask and we were looking around for a good 15 mins and later the women comes up to us saying we have to wear a mask or leave. We asked why we have to when the white women wasnt wearing one and her response was oh we forgot. Then we asked for a mask and they said no they dont have any. Owners are rude and racist. Racial profiling us and lost business. read more

If I could give zero stars I would. I went in with my service dog and they immediately said that we couldn't be in there because of him. I then told them that it was a service dog and they didn't say anything. When I tried to go into on of the smaller rooms they yelled at me that he couldn't be in there but I told them that he could because it wasn't a sterile environment. The lady then tried to lie and say well I'm allergic and I told her that she needs to know the ADA and that she needs to accommodate both of us. Her husband just stood there and kept saying no. So definitely don't ever come here because they discriminate and are super rude about learning the law. read more

Love the owners, they are so kind and accommodating. Never had an issue with them, they seem to be Very customer service oriented. I've read some of the other reviews and wonder what people must do to get such poor service read more

First, the woman who works there (maybe the owner) followed my husband and me around like we're a pair of thieves. Then, when I asked to try on an outfit, she wouldn't let me! I honestly don't know how they stay in business. I certainly won't be back. read more

Been coming to this store for 11 years and I'm obsessed I recommend ever girl I know for custom bikinis and dance shoes . I love this store and the owners are always so sweet and helpful . read more

Seriously it's no wonder why they have 60 bad reviews. The lady that works there is soooooo rude and literally has the personality of a mud fence! I've tried going back there three different times and I'm never going back again! All 3 times the experience was exactly the same. Not to mention they don't put on the air conditioner in there it's like 1000°!! Also they literally stare at you the whole entire time while you're shopping ! Not a comfortable experience at all, if I could give them half of the star I would. read more

This place has such a wide variety and convenient location so I really would want to like it but ugh the prices are super high for no reason and the shopkeeper or owner or whomever is not friendly and really should hire someone who can at least make the prices worthwhile with some customer service. The woman just stared at us and made a point to ensure we felt her presence...but didn't help us. Considering she runs a sex shop, you'd think she would be eager to answer questions and help. NOPE! Weird energy and just not worth it. Go ahead to the Toy Box on Central and Clo in the Montclair Mall has some good rave attire/ lingerie. Definitely do not recommend and they won't be seeing a dime from me. read more

If I could give 0 stars I would! These people are RACIST!!! I am a black women and I went in with my two Hispanic friends to look at some outfits for an upcoming concert. The woman who worked there followed us around the store the whole time I was there. She made it so obvious. It's not like I haven been followed around a store before but she was not discrete about it AT ALL. It got to the point where me and my friends told her that we were not going to steal anything. After looking us up and down. Don't waste your money at this establishment there are plenty of places around the area with cuter and cheaper sets and where they are not racist. Go somewhere where they appreciate your business regardless of what you look like. read more

I have given this shop multiple tries and each time I am met with attitude, visible judgement, and rudeness. Please don't waste your time here. The outfit selection is ok, but I don't want to support a business that is so rude to its customers. read more

I walked In and was stared at instead of being offered help. no fitting room, which as a plus size woman is especially a gamble. high prices but cute stuff read more

I've been shopping here for over ten years! Love your merchandise and the owners! Best quality, newest styles, Fun, Sexy, Affordable! Love taking or surprise my husband with gifts or outfits from here. I love Romantic, thank you! read more

The selection of product is great this store def has a large array of things to choose from , from clothing to toys they got what you need but when coming to shop for product like this the action of going itself is already awkward, and the owners do not make the experience any easier whatsoever they watch you like HAWKS as if you actually going to try and steal I personally felt uncomfortable the ENTIRE time in the store (I spent 30 mins or so browsing through their wares and did not like it at all total let down DO NOT SHOP HERE read more

the owner legit hates her customers. thought the lady was having a bad day or something the first time i came. The second time I walked out. she doesn't even LOOK at you when you walk in and don't bother trying to get any help without her yelling or giving you attitude for no reason. Go to romance boutiques on central or even funky pair in OC. amazing customer service at those locations and you actually feel welcomed! read more

I went there recently they were horrible with prices a simple bikini was $45!! Some went up to $65-90 omg not even regular bikinis are like that and they had horrible customer service just staring so hard at me and my friend like that damn movie don't be a menace while drinking your juice in the hood lmao read more

Just went in here 20 minutes ago with my friend. It's no wonder this place gets no business, they are rude and the worst customer service I've ever had. Can't shop in peace. We were about to spend $80 worth of merchandise when the owner made a snide comment at us and we rushed out of the store. Do not go here. They do not deserve your business or money. Want to shut this store down and save the poor employees that are slaves and work here. Oh and clothes may be cute, but EXTREMELY OVERPRICED. I've never been so in awe at how horrible a business is. I'll never return again. I made a yelp JUST to let everyone know how horrible this place is. read more

I've been coming here for years, owners are nice and helpful! Not sure what the other reviewers were talking about, too bad they had a bad experience but, I've always been treated well. Out of all the stores in that area, this one is the best with the best selection. Lingerie, lotions, stockings and anything you may be looking for! Don't go by the bad reviews, this place is awesome! read more

Went into store looking for rave clothes. And pretty much everything is for xs or s women. You can't even try anything on.

The person behind the counter is more than rude and makes you feel extremely uncomfortable I understand that you need to be old enough to shop here but I really wouldn't want to give my business to these people they have cute things but I would definitely recommend lotions and lace a little further down central right before the ten! Definitely won't be back I only came in to kill some time but I would have rather stayed outside in the rain! read more

I don't understand what everyone is so upset about...came in here to grab a couple things and I found that the girl was really sweet and very helpful. The fact that she was even willing to help made me so much more comfortable and I was able to get in and out quick. I'll definitely be coming back. I go to a lot of festivals (electronic) and they have a nice selection of ravewear if you need something quick. If it seems expensive just remember you're paying for the convenience! read more

Have to say this was an awkward experience. The owners were watching us like Hawks and it was just a weird feel... not welcoming. Also, prices are out of control. I've visited other places and this was out of the norm enough for us to avoid it in the future and leave this review. read more

Why do you guys stare us down the ENTIRE time and then as soon as we walk out you clear the room. I saw it. It's annoying. Stop...

Love the selection of shoes and dance wear I have been a dancer for 10 years. The employees on the other had. A little rude they also follow you around like your going to take something at any min! I drove all the way from Redlands wanting the same shoes I have worn since I dated always pleaser no knock off and when I asked for my size the lady asked if I wanted to try them on. I said no that's my size. She then argued with me pleaser runs small have you ever worn them before? Yes I have thanks that's my size. It's annoying if they would have backed off I spend 400 almost every time I think I'll stick to driving to LA for my shoes from now on read more

This place def has a bit of a selection when it comes to dance/rave wear, but it's very unpleasant to shop here. First of all, you cannot try on anything. They don't even have a dressing room. Women have a NEED to try on this type of stuff. So here, you buy based on the hope that it fits. The other annoying thing about this place is that you have zero privacy while shopping. The girls that work here are constantly at your throat and follow you around! It's really uncomfortable to shop like this. They literally hover over you. Most of the selection is pricey and outdated. It's almost like they're trying to sell old stuff. Enter at your own risk! read more

Alright this is going to be one hell of a review, I made a yelp just to write this essay of discontent. It's very long but a good read if you wanna hear about how I confronted the shop owner on her bullshit So I've been to this store five or six times with my girlfriend over the past two or three years now, before and after they moved location. I've never once walked away satisfied and I've made 5 or 6 purchases. As you can see if you've glanced at the other reviews, they of course follow you as if you're planning on stealing, even tho I've walked in wearing a short sleeveless dress and carrying no purse, I'm still a possible thief. Gonna shove huge square plastic packages in my underwear I guess. Every time I've gone I've seen a different sales girl, the only consistency this place has is the old asian couple you see when you go to purchase your items. If you hold onto an item with the intent to purchase but still want to browse they will offer to take it up to the front register, if you decline they will insist. Don't want you stealing. Maybe some of you don't mind being rushed and pestered but it gives me a huge amount of anxiety and makes is hard to think. Now my main reason to go was to get a strap on. Our first time there I said, we are beginners and my girlfriend is plus sized, what would you recommend? The saleswoman took a glance at the toys on the wall we were facing and pointed one out with an air of uncertainty, going so far as to say she has it and loves it which I was surprised to hear. Funny enough I'd later learn that they say this about everything you're considering buying.(even funnier when you browse the reviews and find the former employee who was instructed to do just this) What we left with was a hollow dong for men with erectile dysfunction that want to last longer during sex and had a vibrator built in. I cannot tell you how much I loathe this fucking thing. It's big and blunt, too thick to fit my hand around much less get inside and although I was eager and determined it was still impossible to use. The outside felt like hard plastic while the inside was velveteen smooth. It's obvious this toy was built more with the man in mind. That thing cost us $50 and we can't use it. On to the next purchase not more then a week or two later I went back, I was still eager and not going to let the the first toy fumble stop me, clearly it was my fault and I needed to warm up to it! We explained ourselves and got a new recommendation, this time for a twin pack of jelly dildos, one mini and one of a more average size. I think it was $25 bucks which was lucky since we'd already dropped $50 on a useless hunk of plastic. This one worked thank god, sure it smelled kinda like chemicals but that was probably normal, right? And the harness included was made of cheap leather. It broke the 3rd time we used it so I quickly reinforced it. Imagine me butt naked with a sewing kit, it was ridiculous. Then it broke every other time we used it. But we made due. That is until after less then a year I found it was painful to use, no matter how carefully we went about it the pain just got worse, I couldn't bare it and we had to stop every time. I was so concerned, I didn't understand what was wrong with me, what I was doing wrong. I googled to try and find out, learned some facts, looked up the kind of lubricant and the jelly dildo to see if they didn't mix--and that was the problem. Turns out Jelly toys are porous, and even if they're phalate free they trap bacteria in their pores inside the toy and then seap it back out. No matter how well you clean it this happens, you can't boil them, can't use cleaners, even bleach would just be adsorbed and leaked back out later. Signs are a strong chemical smell and a recently cleaned and stored toy found 'sweating'. It was easy to miss this but I checked and YEAH that's what it was doing. That's what was causing the burning and pain. I was enraged and hell bent to visit the store to chew them out. Review too long, to continue follow this link http://lectureready.tumblr.com/post/130762204172/concerning-romanceupland-the-literal-garbage-heap TL;DR Truth is this establishment, the owners of it don't care about you, I doubt they even care about their sale girls, they just want your money. They do not care if you get hurt, they will do everything they can to make sure they profit and not bat an eye at your lack of satisfaction or even your chronic illness caused by their product. Do not shop there. Please. Love yourself and go to Toybox because these people at Romance do not give a single shit. read more

I would have to agree with the rest of the yelpers, the staff is very attentive! But, I like that...at least when I'm in an adult store. While I may have an idea of what I'm looking for, I don't necessarily no all the ins and outs so pester me and educate me. The staff was very polite and helpful, I had questions and they were able to provide an answer. I did ask for a suggestion on a gift for someone with a lot of dynamics and particular preferences and the sales lady was a little set back, but only for a moment. I was able to walk the entire store in peace once I had decided on what I was purchasing/leaning towards purchasing. I would say the staff is very pushy because 1. perhaps it's not that busy, so what customers they do get in they give the the royal service, and 2. they 're trying to determine if the customers are serious or just in the store for shits and giggles. As far as store layout, it's very open, organized and clean. Which is great! However it seems like it focused a lot clothing, being that the floor was filled with different outfits and garments. There was not a section for DVDS, and that was odd to me. If I ever need to go to another adult store again, I'll definitely make this my first stop, but I am open to see what the other stores have. read more

Bright lights and sales people that are on you from the moment you walk in. Though I don't usually mind being openly chatty in a shop, it was a little much. Give me some time to browse on my own. Okay, thanks! This shop has pretty much everything you could ever want. Not sure how the other local spots add up, but according to Yelp, there are other options in the area. And if you don't want someone basically picking out what you are going to buy, maybe browse there and come here only if you can't find what you need anywhere else. read more

I wish I could give this place zero stars. It was the most unpleasant experience for me. Just like all the other yelpers I too felt like the Asian lady was staring at me the short 10 minutes I was there... but this wasn't the worse of it. I am 8 months pregnant so obviously my stomach is a bit more round these days and I only came in to find booty shorts to wear under my maternity gown for a photo shoot... so I asked this Asian lady if they had booty shorts and I get this response ... " for pregnant lady ?" And I respond yes then she says " oh no we no carry big size "?!??? Way to make a pregnant lady feel good about herself?? So apparently pregnant woman cannot be sexy since we are big... yeah walked out with nothing and bought booty shorts elsewhere. Save your time and go elsewhere read more