Call Jeremy! He is responsive more than any plumber I have ever dealt with! Also professional and accommodating and was able to do our install of our new water conditioner within 2 days. He also taught me a lot between whole house softeners va conditioners. He could have made more money with a softener but told us that wasn't what we needed for the concerns we had. Thank you Jeremy! read more

Responded quick to an emergency, he also gave me great advice to stop the issue until he could arrive. I also loved how we could talk directly with the owner. Will definitely use again in the future! read more

I called Rok plumbing & Drain for a toilet back up. They responded quickly and came to fix our issue quickly and for less than other companies that I called. Very friendly and efficient! Highly recommend to anyone. I will be using this company again! read more

Awesome business! Extremely responsive and fairly priced! Jeremy responds quickly and has an action plan within minutes. He communicates through phone and text so sending pictures of issues makes the process much easier. Great work! Highly recommend this business! read more

Jeremy is a very trustworthy plumber. It's rare to find someone who is as honest as him. He always fixes any plumbing problem I have quickly. He knows what he's doing. He always comes quickly which is great because plumbing problems are always an emergency. I highly recommend him. He's the only plumber I will ever use. Lucky to have such a good plumber. read more

I am a project manager for Professional Foundation Repair and we run into a lot of plumbing issues which have caused Foundation failure. Our go to company is Rok Plumbing & Drain. Jermey has impeccable customer service and always goes above and beyond on each project. He is always on time and interacts great with the customers. We have dealt with a variety of plumbers some without the best customer service. Jeremy and his company are definitely the best we have worked with so far. From one vendor to another we thank you for being awesome. I highly recommend this coming for any plumbing needs. read more

Jermey came out within 20 minutes of getting my call. Trustworthy and helped us diagnose the problem (a main sewer line back up) and had pictures of the issue (using a camera). He insisted no charge but we tipped him $30. We will have him back for sure next time there is an issue. read more

It took two calls the first time to get him to show. The second service call was cancelled ,"due to covid". No return call or followup. The third request was a no show, and after I followed up with two more calls, no response. Don't count on this guy. read more

Tim did a fantastic job! I had a new kitchen faucet that needed to be installed. I thought no I just got lucky but he showed up quickly (within an hour of calling) and was able to install the new faucet quickly and clean. He removed the old faucet, cleaned the granite of mineral deposits and viola I have a beautiful new faucet! He even removed all the packaging for me! I would recommend Rock plumbing! read more

First week in our new house and my son pulled off a very old valve to an exposed pipe in our front yard. Disaster!. I found Rok via yelp and within an hour Jeremy and Tim were fixing the pipe. Thank you for your quick response time! read more

Can't say enough about our amazing experience with Rok Plumbing! Jeremy was extremely knowledgeable, very thorough with explaining our issue (slab leak...), and fixed everything quickly and without a mess. He even helped fix a few smaller things while he was here for practically pennies. So glad we have found a reliable plumber we'll be calling for all future plumbing issues! read more

We had a leak underneath our kitchen sink that went unnoticed, once we discovered it, it needed attention ASAP! I called Rok Plumbing and Jeremy showed up within a couple hours. He came and scoped out what needed to be done and came back and replaced our leaky faucet all within a couple hours. He was efficient not only with the repair but also with our time. He will be my go to plumber for all of our future plumbing needs. It's hard to find people who you believe are truly trying to help you, and not trying to take advantage of you. Jeremy was honest and reasonable with his pricing, we will be recommending him to all friends and family. read more

Jeremy is amazing. He has been to our house several times now for several different repairs and issues. He always responds promptly, communicates clearly, is honest even when it means he makes less money, and works quickly and cleanly. He never tries to upsell you and never does unnecessary work. We love the whole house water filtration system he recommended instead of a softener as well. He is very nice to our children and I feel safe with him in our home. I have recommended him to countless other moms and they are all happy as well. You will not regret using Jeremy. I just wish I could find more professionals like him. read more

I had a pretty water leak in my wall. Jeremy and Tim came right away and found the problem and resolved it the same day at a reasonable price. They were professional and clean. I highly recommend them! read more

I would highly recommend Jeremy and his crew. We initially had another (large corporate) company come out and they quoted a very high price to hydrajet what appeared to be a major root problem far down the main sewer line (hard to tell because their blurry camera didn't show me anything). Fortunately my wife got Jeremy's number from a friend and she reached out to him that Saturday afternoon while the other company was still at the house and was quoted a very fair price for the same hydrajetting service on top of being very responsive to all of our questions. We felt much more comfortable with Jeremy and sent the other company home. While Jeremy himself couldn't make it that night, he reached out and was able to get Gordon, who was awesome! Cannot say enough good things about him. Took his time to thoroughly clean everything out (all 108 feet from cleanout to city connection), running the jetter and camera (with a clear picture!) through multiple times showing and explaining to me exactly what was going on. In addition to being so thorough in cleaning, he was very considerate of our neighbors as to the noise of the equipment. To summarize, even if you have another company at your house trying to pressure you into their service, reach out to Jeremy to see what he can do. Better yet, call him first! read more

Jeremy has been my go to plumber for the past 10 years, HIGHLY RECOMMENDED!!! I live in an old house and have had plenty of plumbing issues, drain clogs, a slab leak, water heater issues, etc.. Jeremy has come to the rescue every time. Always reasonable pricing, great service, and it's obvious he has a ton of experience and knows exactly what he's doing. I wouldn't trust anyone else to work on my home. We are looking forward to a major remodel and ROK Plumbing & Drain is my trusted plumber for the entire job! read more

Jeremy answers his phone!!! Quick response time for free estimate followed by scheduling the work I needed in a timely manner. Arrived on time and knew where to get the parts needed to complete the work efficiently & neatly. I can recommend Rok Plumbing without hesitation. read more

ABSOLUTELY THE BEST!!!! I was house sitting for my dad and of course on my watch something happened to the plumbing. I started to call around to see what my options were. After making a few calls I realized that this was not going to be fixed over night and it would not be cheap. I was talking to a family friend who recommended ROK Plumbing & Drain. They said that Jeremy was the best and he wouldn't "nickle and dime" me. He came out right away and gave me a great price! I will definitely be recommending ROK Plumbing & Drain to anyone who is having any type of plumbing issues. read more

Cannot say enough good things about how friendly and professional Jeremy was throughout the whole process. Had a recurring plumbing issue that Jeremy was able diagnose rather quickly. I had another local plumber come by for maybe 15 minutes snaked the drain, charged me $300, and left-without any real explanation on how to prevent it from happening again. that plumber just said to get the drained snaked by a plumber routinely. when the issue happened again i looked for an alternative and i found ROK plumbing thank goodness! Jeremy diagnosed the issue and gave me a few options with the pros and cons of each, as well as how much each option would cost. He was honest, efficient, and extremely reasonably priced compared to all the other plumbers i contacted. from now on Jeremy and ROK will be the only plumbing company i will use! read more

It can be scary inviting someone into your home to work, especially under the unfortunate circumstances that usually revolve around plumbing issues, but Jeremy has taken such good care of my issues, I am happy to review his service and wish him the best in his new endeavor. He's been in my home probably a dozen times and "bailed" me out of leaks, bursts, overflows, no flows, you name it. He's courteous, fair, reasonable, realistic, and most of all, capable...for sure, my go-to plumber. read more

Woke up this morning to a leak in our thermal expansion tank that sits right above our hot water heater. Our "fantastic" water actually ate a hole right through the steel tank, spraying water everywhere in the garage. Called Jeremy at 8:34am and left an urgent message. He called me back exactly 30 min later and was here 5 min after that. He was already in the area and was able to come immediately. He went and bought a new tank and was done in less than an hour. Great guys, knowledgeable, quick and very fair. Highly recommend Rok Plumbing!!!! read more

Jeremy responded to my text quickly for a leaking toilet in our guest room while my handicap mother was visiting. He not only was competent, didn't charge me (he's doing work next door), but was beyond respectful to my mother. If he had time I would have invited him to stay for a luncheon I was having! Thank you!!! read more

Jeremy is awesome. He rescued us right before a big event at my home and took care of everything. He will be my go to Plumber from now on. If you need an honest good plumber I would recommend him 100%!!! read more

We had Jeremy come out and fix a slab leak we had last year- he was very quick to come out and check out our problem, and he was very professional. We had someone else come a week before for a different slab leak and they left holes in our walls and everything kind of a mess. Jeremy pointed out things they did that were sort of sloppy (we could already tell- this is why we called someone new) Well this weekend we had a problem with our water heater, we have American Home Shield so they sent someone out who was very unprofessional and charged us $125 just to tell us we need a new heater and they couldn't fix it for a few more days - meanwhile we have been out of hot water for 3 days already!! I finally just called Rok Plumbing- he was off work at the time but came right over and ordered a new heater right away- he was back right away in the morning and got everything fixed and his price was WAY better than going through AHS. I would definitely recommend them! read more