1. SoCal Plumbing Service

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SoCal Plumbing Service

4.9 (358 reviews)
Open • 8:00 am - 8:00 pm

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Response time

10 minutes

Response rate

95%

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Receipt with the expired license for a Company called Rocky's Painting
Jakeisha G.

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I contacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.

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Reviews are largely positive. Many highlight the prompt response and arrival, friendly and knowledgeable staff, clear communication, and fair and transparent pricing.

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4 months ago

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6 months ago

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3 days ago

Carlos did a great job and installed my garage disposal for a very fair price. On time and great service. Highly recommended.

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5 months ago

Great service provided by Juan. Knowledgeable and friendly. Would use and recommend in the future.

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14 days ago

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6 months ago

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2 months ago

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27 days ago

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29 days ago

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7 months ago

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4 months ago

Carlos was prompt, came and visited on time and provided his honest evaluation. Highly recommended.

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7 months ago

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3 months ago

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9 months ago

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3 months ago

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8 months ago

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4 months ago

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5 months ago

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10 months ago

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1 year ago

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5 months ago

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6 months ago

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1 year ago

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2 months ago

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9 months ago

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6 months ago

Great service, fast, and reasonable. Had a leak I couldn't find, they found it. Will use again if needed.

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8 months ago

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2 years ago

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4 months ago

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8 months ago

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6 months ago

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8 months ago

Reached out to Carlos and he had a tech come out within the hour. Great service and great pricing

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4 months ago

Juan was fantastic! Quick, kind and knew what he was doing. It's hard to find a trusted plumber, and he hit the nail on the head.

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9 months ago

Quick response time . When the scheduled tech was running late they sent a replacement right away . Juan was very helpful and professional!

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7 months ago

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2 years ago

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10 months ago

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Ask the Community - SoCal Plumbing Service

Review Highlights - SoCal Plumbing Service

“then my regular Plummer finished his job and was on his way and Carlos didn't even charge me.”

Mentioned in 265 reviews

Read more highlights

Plumbing Squad - Meet our expert plumbers: Fast, friendly, and ready to solve your plumbing needs!

Plumbing Squad

(88 reviews)

My tenant had a toilet plumbing issue right before the long 4th of July weekend. Our usual plumber…read morewas already busy with a job and couldn't guarantee seeing it that day, so I reached out to the Plumbing Squad, who quoted me the same price for a wax seal replacement, plus availability on July 3rd afternoon. Xavier ended up going a bit earlier than the estimated time, and spent his whole afternoon diagnosing a deeper issue with the toilet. Throughout the process, he's called me privately and discreetly to provide updates, and I was thoroughly impressed with his professionalism. Xavier was able to finally resolve the plumbing issue after hours working past the initial diagnosis, and included some additional services with the price I paid. The invoices came after the long weekend and I was able to get a discrepancy corrected immediately by the admin team. Overall, I'm happy I found another plumbing company to rely on. Shout out to Xavier!

Sorry, but one should always double-check any contractor on the CA Contractors Licensing Bd…read more website (cslb.ca.gov) before hiring them. Thought about hiring "Plumbing Squad" but here's the State's position (ie, they were at least lazy, out of business, or too stoned to care about their license): "License is under suspension for the following reasons: License is under Contractors Bond Suspension. A contractor's bond may have been received by the Board but not yet processed. Once the bond is processed the suspension will be lifted retroactively to the effective date of the bond. Ask the contractor for proof of a contractor's bond and contact the bonding company to verify bond status." So I guess I'm not gonna hire them... but I'm guessing they'll present a defense. :-)

Primo Plumbing & Heating - An old water heater that's ready for replacement!

Primo Plumbing & Heating

(116 reviews)

We had an urgent water heater issue -- a 24-year-old tank that was leaking right at the TPR valve…read more-- and Primo Plumbing came through fast and did excellent work from start to finish. Jordan was on-site within 30 minutes of my initial call and had an offer to us quickly after evaluating the job. Beyond being efficient, he was just a great guy -- he took the time to bond with our golden retriever while he walked the site, which says a lot about someone. Aaron and Charlie handled the installation and were fantastic. They showed up on time, were professional throughout, and even cleaned up the old enclosure before installing the new unit. When they left, the whole area looked better than before they arrived. It's great to support a local Long Beach business that can move quickly, price fairly, and still accommodate what we needed. Highly recommend Primo for anyone dealing with a water heater issue -- responsive, honest, and quality work all around.

I'm so happy I called Primo Plumbing! We really needed a plumber, so I called first thing in the…read moremorning, and they had Aaron at our door within 30 minutes. Talk about amazing service! Aaron was professional, quick, efficient, and most importantly, honest. There was absolutely no pressure or trying to upsell us. He explained exactly what happened, showed us the actual parts causing the problem, and made sure we understood everything. The job isn't completely finished yet because we're waiting on a part, but Aaron was very upfront about the timing and set realistic expectations in case the part arrives late. Most importantly, he took care of our main issue right away, which was such a relief! Great service, great communication, and genuinely kind people. I'm very glad I called Primo Plumbing and would highly recommend them!

SoCal Plumbing Service - plumbing - Updated October 2026

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