During a recent inspection of our property the inspector identified that one of the sump pumps in our carport had the float separated from the unit, which would render it useless during a rainstorm. Based on prior positive experiences, I reached out to Stephens to come and do the repairs, having to remove a heavy grate, get down into the space and do the repairs, then test the sump pumps. Jose C and his partner Jesus were dispatched after scheduling and arrived within the designated window. They were communicative, expediant, and friendly throughout their visit. And most importantly, they fixed the float and tested the sump pumps to make sure everything was in working order. Great service! read more

I had an issue with my AC not cooling and reached out to request someone to come out to take a look. From the initial phone call with Jeanette, to the technician coming out (same day!) the customer service has been top notch. Oscar answered all my questions about the issue with the AC unit and what was broken and options for repair. Knowing that the coming week had a heat wave in the forecast I was hopeful that the fix could happen quickly. Not even 3 days later they called to schedule a repair for end of week. They also provided an arrival time and showed up early! Freddy C and Renee came out and worked diligently to install a new AC and went the extra mile to trim some shrubs to make enough space for the outside unit. They were polite and considerate as I was working from home during the install. Later that day after they left I had to call to ask someone to come back because I was experiencing an issue with the auto shut off and Albert (? sorry if I got that wrong) answered and scheduled time for someone to come the next day. Not even 10 minutes later I got a call back from Albert and he said someone would be there in 30 minutes to take a look. Oscar came back and was able to fix the issue quickly. He was once again extremely professional and took the time to explain to me the issue and what he did to fix it. These guys work super hard and provided A+ service. I highly recommend. read more

Thank you to Ryan for telling me to call the office about my unexplained bill. Jeanette was able to lower my payment to make it more affordable. This is good customer service? read more

Oscar represents Stevens Plumbing Well. We appreciate his knowledge, professionalism and thoroughness. We will definitely request Oscar for our next service call. Thanks again, Oscar. We appreciate your time. read more

Had a last-minute emergency and called Stephens Plumbing, they came out here and fixed the issue right away, Galan explained what he was seeing and explained to me how to help prevent it from happening. After all the work was done he cleaned up and wiped everything down with wet wipes making sure everything was clean and sanitized after he completed the job. Ill definitely call Stephens again but hopefully won't have to. read more

Highly recommended! We had sequential failures of 2 HVAC condensers, 23 yrs old, during a recent heat wave. The second one failed just before Freddy and the team arrived on schedule, to install the new condenser and heat pump to replace the furnace. They did a great job, upgraded the system and it's working better than ever. Meanwhile, Oscar was able to diagnose, salvage parts from the other unit, and restore the second, failed, condenser to operation - without having to do a full replacement. Exceptional! We couldn't be happier. read more

We have been a customer of Stephens Plumbing for over 20 years and they have been giving us fantastic service each time. They installed our first forced air conditioner when we lived in our townhouse in Torrance, installed the air conditioner unit when moved to Gardena, replaced our water heater when the old one leaked, all with stellar quality of service. If you need a plumber or an HVAC technician, look no further than Stephens Plumbing! They are top notch with a great value for the cost. read more

I called them to fix a bathroom leakage problem. They solved the issue very quickly, and the cost was reasonable too. I am happy with the service. read more

And here I am again leaving another review cuz I figured I'd turn the air on to cool the house down a bit cuz it was over 80° in the house and now the air conditioning doesn't work how many times have these people been out here what have they messed up now now we have to make another phone call again???? read more

Called to have a slab leak inspection done on my house. The person in the office was nice and said they could do it a couple days later, a Saturday 12-4pm. I agreed. I had other contractors out at the house so I forgot all about it. Received a call at 3:59 pm saying the plumber was tied up on another job and they'd have to reschedule. No big deal, things happen. Scheduled for the following Saturday 12-4pm. I called the morning of to confirm, lady in the office said the plumber would contact me around 30 mins before they showed up. After getting no call and no one showing up I called them at 4:33pm, the same lady said she'd contact their "on call person Jose" and inquire. Jose called me back 10 mins later and said that no one showed up because the office couldn't reach me. I think not! I'm accommodating but I'm not one for bs. read more

On time, nice, clean and the job is done correctly. I like the man that came out. Very professional.

Called Stephens for a faucet replacement. Job was done same day, quickly and professionally. Highly recommend Luis.

Once again I called and asked for Oscar to tune up my AC and address a dripping problem. He was very thorough and gave the same. Great job as last time. Calls on a Sunday and had him come out Monday morning. Highly recommend this company as well as Oscar read more

I highly recommend Stephen's Plumbing! I've used them for several jobs at my properties, and they've always been extremely responsive, reliable, and easy to work with. Freddy has handled many of the plumbing jobs for me, and he's been great every single time. He's knowledgeable, professional, and always goes above and beyond to make sure the job is done right. It's hard to find people you can consistently rely on, and Freddy and the team at Stephen's Plumbing have definitely earned my trust. If you're looking for a dependable plumber in San Pedro, I wouldn't hesitate to recommend them. Great service all around! read more

I had hired Stephens Plumbing to replace a simple thermometer years ago. This time, I got 2 quotes for a brand new HVAC system and Stephens Plumbing came in significantly under with comparable parts & services. It's too early to say much about this new installed system but so far, so good. Excellent service, family owned business ... happy to refer this company out. read more

Andres and Joey are a great team. They came in to fix the plumbing problem promptly and finished the job within a couple of hours for a very reasonable price. They are very clean, friendly and professional. They ensured the problem was fixed and the area was cleaned up nicely. I highly recommend their services for all plumbing needs. read more

We had an excellent experience today with Galan, who efficiently cleared a blockage (grease ball) in the drain under our kitchen sink. He was patient with our questions and clearly explained what he would do and how to prevent the issue from returning. He used his high-tech tools to diagnose the issue and then explain/show to us. We are happy with his work, and appreciated his knowledge and friendliness! read more

Louis & Jesus were super fast & super professional fixing my clogged master bath drain & advising me on how to clear the stopper in the future. read more

We had a great experience with Miguel from Stephen's Plumbing. He first came out to investigate and quickly identified a pinhole leak. We then scheduled a temporary repair, followed by the permanent fix, and Miguel was there for all three visits. Throughout the entire process, he was friendly, approachable, knowledgeable, and professional. He took the time to explain everything clearly and made us feel confident that the job was being handled correctly. It's not often you come across someone who is consistently courteous and reliable from start to finish. Big kudos to Miguel for his excellent work and outstanding customer service. We truly appreciate everything he did and highly recommend him and the company overall. read more

Called for an urgent repair in one of my rental units. The person over the phone was friendly and able to dispatch someone to the property promptly. The front desk manager who helped me Janet, was attentive and understanding of my needs. I live a drive away from the property and I needed to address the issue immediately. She put me at ease assuring I made the right call. When I met the serviceman he was friendly & professional. He throughly explained the work he was going to do before he moved forward. I appreciate the cost as I imagined it'd be a lot more to work on urgently plumbing request. I would definitely be using their services again in the future. read more

Response Time Job completion Customer Service All 5 Stars, I'd hire them again.................... read more

Nick and Joey came to inspect a water leak in my ceiling and discovered some mold. They promptly recommended a restoration company to remediate the mold situation and they also did not charge me for their inspection. Very courteous and helpful! read more

Marshalls came by today and installed a new flapper assembly and install three bidet units. Marshalls was very cordial and a pleasure to work with. I have used the company several times over the years. read more

I had a gas pipe break that went under my front yard (meter at street). Stephens plumbing was quick to come and talk me through the process. On the day of work both Jose C and Galan were efficient, didn't waste time and finished the job is 3 days vs the week I was quoted. They were both extremely professional and went above and beyond when I asked them multiple questions. They are both very friendly guys and made the whole experience as pleasant as it could be. I have used Stephens plumping before but now they will always be my go to. read more

Luis and Michael was great at fixing the issues with my laundry vent. Came back to fix the second time after another issue came up. Luis called the entire squad to show up to make sure to address the problem completely. Very happy with results and would use them again for future projects or issues that arise. read more

I was having issues with my tankless water heater not turning on. Stephen's sent out technician Williams. He was very knowledgeable and explained the troubleshooting process. He ended up taking the water heater apart, cleaned internal parts of dust, and flushed the water heater. It's been working great ever since. Thanks Williams! read more

Stephens Plumbing - Descaler used. Worked well. - Plumbing Near Me - San Pedro, California

I suspected I had a leak under the drive way at my home. Galan came out and helped guide me on the process. the leak was located, then Jose and Galan worked to open the area with the leak, they repaired the leak and patched the concrete. they explained everything that needed to be done, showed and explained what happened and how they fixed it. They were both very professional, friendly, worked quickly, and I was impressed by their work. I'll be using them for any future work that I need. read more

I can pretty confidently say that Stephens is my go-to for HVAC needs (I haven't needed plumbing support). Oscar came out to look at my furnace a couple of months ago, and saved me a bunch of money. Another company had recommended I get a new furnace, so I had called Stephens for a second opinion. When inspecting it, Oscar thought the issue was fixable. He could describe to me what my furnace was trying to do and accurately predicted what it would do next. He ended up replacing a part and it fixed my furnace! He told me I could replace the furnace itself ($$$), but really didn't need to - it works, and he's seen ones in worse shape than mine continuing to run well. He gave me some tips to ensure it continues to run well, answered all my questions, didn't pressure me to buy anything, and just all around seemed like a really knowledgeable guy. I called Stephens again, yesterday, since one of my bathroom fans was running, but it wasn't sucking any moisture out. Oscar came out again, inspected, and essentially cleaned my fan :facepalm:, again telling me it was still running pretty well, explained my options if I did want to replace it, but didn't pressure me into buying anything new. Definitely recommend Stephens, they've been able to get someone to my place quickly, Oscar has always come with booties (I have a "no shoes inside" home, so this is huge), super respectful and knowledgeable. Really happy to have found a team I feel I can trust read more

From start to finish, I had a great experience with Stephens. I reached out via Yelp to get an inspection and estimate for a broken heater in my home. The inspectors showed up the very next day, and they were very forthcoming that my heater needed to be fully replaced and that repairs would just be a money pit. They gave me an estimate that was lower than other vendors. I was able to book a day for them to come out and replace the heater within just a couple days. The day of the installation, Freddie and Eric showed up promptly and worked quickly, efficiently and in a very clean way. They explained each step of the process and kept the work area very tidy. They were done quickly and spent time making sure everything was fully functional. During the process I was regularly in touch with the office. The office staff, especially Jeanette, were super responsive and helpful. I would not hesitate to use Stephens for any future home services. I was really impressed with them. read more

I was looking for someone to help clean an old gas floor furnace. After checking around with a few different heating companies I realized this is not something many will do anymore. I found Stephen's and they quickly provided a reasonable quote and set up an appointment. Oscar came and quickly identified everything the gas company had told me about and cleaned both my floor and wall furnace. Oscar was great communicating everything and answered any questions I had. Will definitely be keeping Stephen's in mind for any future work that needs to be done! read more

I have been using Stephen's Plumbing for several years. They are always quick to respond to any issue. Most of the time I have gotten same day estimates. Their technicians are excellent!!! Miguel recently replaced my gas line and he and his team did an amazing job. He took the time to check all the lines and I feel safe knowing everything is working correctly. The following week Freddy came out to install a new gas furnace. He let me know exactly what would happen at each step of the job. He was very helpful and answered all my questions. Both jobs look great and the area was cleaned up after the work was complete. I feel that each job was priced fairly. I will continue to call Stephen's plumbing when plumbing or heating issues come up. read more

When our shower drain plugged and my own snake efforts did not solve the problem, Stephens Plumbing responded over the weekend to help solve the issue fast. Luis came on a Sunday and within 15 minutes had cleared the issue and restored our shower tub to full working order. This is probably the 5th or 6th time emergency have used Stephens Plumbing and always satisfied with their work. We'll call them again when we have plumbing needs. read more

We used Stephens Plumbing to install a new heat pump at our home. From the initial estimate to final completion, we were extremely happy with the work, attention, and knowledge that the technicians showed (especially Freddy and his team with the installation, Oscar for the initial estimate, and Ingrid with coordination). I was not at home during the installation, and the technicians all kept me informed of the progress through multiple calls (and even video calls). Every question was answered promptly and professionally, and they also helped educate me on how heat pumps worked. The estimate was in line (if not slightly less) than the other 4 estimates I received. read more

I had a pin hole leak behind a stucco wall. Luis came and quickly diagnosed the issue and fixed it efficiently and promptly. I appreciate their willingness to price match. I've used Stephen's before and this was definitely one of the faster jobs. Glad I was able to rely on a local business. Job well done. read more

Luis came out and did a great job in clearing out the clogs in our upstairs bathroom. Went right to work and cleaned up afterwords too. Really appreciate it. read more

We had a great experience with William installing our water softener system. He was incredibly patient, professional, and detail-oriented throughout the entire installation process. William took the time to make sure everything was installed correctly and working perfectly. He also answered all of our questions and explained how to use and maintain the system in a way that was easy to understand. We really appreciate his dedication and hard work. read more

The plumber quoted me $412.5 w/tax for the handle and the flusher parts! Absolutely highway robbery!! He stated that those were his companies prices!! He was pretended that it was a complicated job in order to justify the price. Avoid this company and their nonsense!! read more

I cannot speak highly enough of Stephens Plumbing! Last week, the Gas Co. turned off my gas because they detected a leak. I called Stephens and they had a plumber out to inspect the next day. Repair work began a few days later, and a job that was estimated to take a week to complete was done in three days thanks to the hard work of Jose C. and Galan! They were punctual, extremely polite, and maintained communication with me while I was at work. I won't hesitate to call Stephens Plumbing again the next time I need plumbing services. Thank you, Jose and Galan! read more

Freddy did an amazing job explaining the issues with my pipes even drawing a picture to help me better understand the issues. He did not try to upsell me and I really appreciated his honesty and courtesy. My wait time for service was less than one hour which was super nice. I would happily recommend Steve's plumbing. Great value for the cost. read more

Excellent repair. Shout out to Rene and Oscar for completing the job during the busy summer months.