Carlos and Miguel came and fix my motor pump in my split AC explained everything to me and they are the best..strongly recommend this 2 guys if you have any problems with your AC. I strongly recommend Cloud Comfort HVAC for ur ac and ask for Mr. Michael Wu he handles his work very professionally, with transparency and very nice guy.. Thank you guys!!!! read more

Anthony and Cesar very well explained the issue Very respectful Will recommend their service read more

Oscar and Isaiah came out quickly to resolve our issues and drain repairs during a hot summer.

I cannot say enough amazing things about Alex Garcia! We had been without a properly working thermostat for over FOUR WEEKS, and with the heat we've been having in LA, it has honestly been miserable. We had already had a few people come out, but Alex was the person who finally came in, took his time, and made sure everything was actually taken care of. From the moment he arrived, Alex was incredibly kind, respectful, professional, and just an all-around great person. I felt completely comfortable and safe having him in my home. He installed our new thermostat, went into our attic to make sure everything with the system was working properly, and even went outside to check our breakers. He didn't just come in and do the bare minimum, he was thorough and made sure everything was right before leaving. On top of being great at his job, Alex was such a pleasure to have around. We laughed, had great conversation, and he genuinely made what had been such a stressful situation feel so much better. He literally just left our home, and I immediately wanted to make sure I wrote this review because he deserves the recognition. Alex is truly an asset to Cloud Comfort HVAC, and they are extremely lucky to have him. Thank you so much, Alex, for your kindness, professionalism, patience, and for finally getting us comfortable in our home again. We appreciate you more than you know! HIGHLY recommend him! read more

Great work on analysis, very experienced and thorough. I'd recommend Alex to anyone Alex doesn't recommend temporary solutions, he recommends what ever is required to get your system really working read more

We had a great experience with Cloud Comfort for a recent tune-up of our mini-split AC units. The entire service was professional and thorough from start to finish. Isaiah and Cesar were excellent. They cleaned the filters and units, carefully inspected everything, and took the time to educate us along the way about our system and its maintenance. Both were knowledgeable, courteous, and very thorough with their work. We really appreciated the quality of service from Cloud Comfort and would definitely recommend them. Thank you again to Isaiah and Cesar for the great work! read more

They are still wonderful to work with and easy to communicate with. However, after my tune-up they recommended replacing/servicing a few things. One was a fan motor capacitor, which likely does need replacement because it tested out of spec. However, the $395 quoted price seemed exceedingly high for a capacitor that retails for roughly $10-$20. I completely understand that I'm paying for the technician's expertise, time, overhead, and warranty--not simply the cost of the part--but this still felt excessive. In this particular unit, the capacitor is also very easy to access, directly behind a single service panel. read more

Isaiah came out quickly to fix a couple of issues that arose over time with our mini splits. He explained the issues well and was detailed with photos. Great service! read more

I called for "Free Estimate" for my HVAC system. Listed on YELP as "FREE ESTIMATE" Well its not! False advertisement. I was told by Lanai that the service technician would be charging me "$89 for a diagnostic fee" and it could go towards the repair price. YELP needs to remove that badge from "highlights from the business" What? No Bueno! So, at this point I will not schedule with them. They may do excellent work. But misleading from the start. Currently waiting on technician for a "free estimate" from another company. read more

Cloud Comfort HVAC - Ohhhhh ok - Heating & Air Conditioning/HVAC Near Me

I've used Cloud for two furnace installations, and recently two AC installations at both of our family's properties. They are efficient and provide a quality service. Special thanks also to Jennifer for timely service on invoice requests. read more

David came out to inspect our system. He was prepared, considerate, thorough and has a wealth of knowledge about A/C systems. We had our system installed just a year ago by another small company and a few months later we had issues. Then when this last heat wave hit, the a/c was struggling to keep up and began short cycling. I reached out to the guy who installed it and they never replied. So I said no more. I'm calling in another company. Cloud comfort was my first choice but they are busy so I went with someone who was available sooner because of the heat wave. Well that guy never showed up. Now I call Cloud Comfort and they send me an angel: David. Basically, he told me everything I suspected the previous guy did wrong - set me up with an A/C that was too big for our unit. I knew this from previous experience with another property. Bottom line, take your time to research who should install your A/C. The previous guy was a referral and I didn't do my own research. If you want it done right the first time, make the investment from the get go. David is a very knowledgeable technician, hard working, and knows his systems. I trust that he would have done the job properly and I would have been well taken care of by him and Cloud Comfort. read more

I requested for a service call which ended up being a low refrigerant. Anthony called in advance prior to appointment and was prompt and courteous. I appreciate the communication and explanation of the condition of the unit. read more

Cesar came by for my seasonal checkup and did a thorough inspection. He showed me all the photos he took and explained what everything meant. He answered all my questions and offered to send over quotes for the additions I wanted to make. Super kind and helpful. I hope he comes back for whatever repairs I have in the future! read more

UPDATE TO MY ORIGINAL REVIEW I initially left Cloud Comfort HVAC a positive review, and I want to update it now that I have more information. POLITE TECHNICIAN, BUT QUESTIONABLE RECOMMENDATION To be fair, the technician was polite, professional, and thorough. He spent considerable time inspecting my HVAC system and taking pictures. However, I was essentially told that my heating and AC system was on its last leg and that I should consider replacing the entire system, potentially costing $10,000-$20,000. Thankfully, I got a second opinion. A 20-MINUTE REPAIR FIXED THE PROBLEM I contacted my home warranty company. Their technician came out, diagnosed the problem, and fixed my heating system in about 20 minutes. That was TWO MONTHS AGO, and my HVAC system has been working perfectly fine ever since. Based on my experience, I came away feeling that Cloud Comfort HVAC was more focused on selling me a new system than finding the simplest and most economical solution to my problem. ABOUT MY ORIGINAL POSITIVE REVIEW I also think this is important: as I recall, Cloud Comfort offered a significant discount on the service fee in exchange for leaving a review. I accepted that offer, so my original positive review was incentivized. That is something I wish I had considered more carefully when looking at the company's many positive reviews. GET A SECOND OPINION Based on my experience, I would not recommend Cloud Comfort HVAC. If they recommend an expensive repair or complete system replacement, GET A SECOND OPINION, or even a third. I'm very glad I did. Instead of potentially spending $10,000-$20,000, another technician fixed the problem in about 20 minutes, and two months later my system is still working perfectly. read more

Cloud Comfort HVAC - Heating & Air Conditioning/HVAC Near Me

Everything was great. Incredible service from Cesar, Who? was very thorough. We have five different units in our house on two different floors. And two outside compressors. He checked everything, cleaned out anything that needed it. And he's a really wonderful guy. Could not be happier! read more

Oscar was super helpful and honest. I would highly recommend to family and friends. They fixed our hvac unit and completed it quickly. read more

2nd time using Cloud Comfort. This time for a furnace check on our 20+ YO gas furnace. Tech Alex was great. Gave us lots of info on current furnace and options. read more

Cloud Comfort HVAC was fantastic and I highly recommend them! From scheduling to the actual visit, everything went very smoothly. Jazmyne scheduled my appointment and was kind enough to text when another slot opened up sooner. She also sent me text reminders and gave me a courtesy call 30 minutes before my excellent technician Julian showed up. He showed up exactly on time at 8 AM and did a very thorough inspection of our HVAC system. He was professional, kind, and very smart. He clearly is an expert at his trade. He even gave me ideas about how to investigate another leak issue we are having at the house. Julian inspired so much confidence that I joined their twice yearly maintenance program. I wish I had found this honest company sooner! Beyond five stars! Thank you Cloud Comfort! read more

Cloud Comfort HVAC came out to do a yearly inspection of our unit. Anthony was the tech. What a great and polite man he was! We only paid 79 dollars for this service. The service was very detailed. He sent photos to my phone of what had been checked out. Very impressive here. Plus a check list stating what was checked. I have never had this level of service ever! He was on time and worked quickly as well as efficiently. The unit works better than ever now. Next year he will return with a happy smiling face. What a great company and tech too! read more

Alex came to our place and he was so help and explained everything about what was happeNing to our AC and also they gave us a Good deal in a brand new unit read more

Isaiah did a fantastic job with our maintenance! Highly recommended for all your cooking and heating needs!

Alex and Cesar were professional, friendly, communicative, knowledgeable, and helpful. This was the second company we worked with and the experience was night and day. We greatly appreciated their expertise. Highly recommend. read more

4th UPDATE and, gratefully, Javier stepped in and oversaw the complete repair of our HVAC system. I waited a few weeks to be sure it would last and it has! Javier made sure we could each him at anytime if anything went sideways, fortunately we haven't had to. He said he stands by his product and he truly does. Although we wish he'd been involved earlier, we are grateful to have this fully resolved and have a fully functioning HVAC unit. read more

Alex came to run diagnostics on my broken A/C central system and very quickly diagnosed the issue. I appreciated that he talked me through his checks so I understood what he was doing. Seemed knowledgeable, experienced, and courteous, recommended what is in my best interest. Booking an appointment was also super easy, and appreciated the reminder call (even though the time estimate was a little off) read more

Then Service Technician, Isaiah, was polite,professional and efficient during my service for my AC.

I highly recommend Cloud Comfort HVAC! They were the only company that continuously checked in while I was shopping for quotes without being pushy. Very professional, informative and courteous from beginning to end. This team takes pride in their work. Initially met with Mike who performed a thorough inspection and provided multiple HVAC options. I decided to go with Cloud Comfort because of their competitive pricing, extended warranties, experience, financing options and availability. I signed the contract on Friday, they started work the following Tuesday and finished on Wednesday. Ivan and Josue were the amazing technicians who installed the 3 ton Daikin Fit in just 2 days! (Unfortunately, during the hottest days we've had this summer) They were punctual, efficient, protected walkways and cleaned the work areas very nicely. You couldn't tell they had just completed a large job. Both were also very friendly! Ivan walked me through the entire setup providing a detailed overview, thermostat how-to and phone app setup. He also answered any questions I had and was very patient. Very impressed with the service, attention to detail and quality! They are truthful about their guarantees and I look forward to their continued services. Thank you! read more

10/10 would recommend not just their HVAC experts, but their plumbing experts as well. Jimmy & another technician came out to figure out a bad odor coming from underneath our home. They figured out what it was, took care of the problem & all within an hour. Prices are reasonable for the hard work they do. Thanks again! read more

Cloud Comfort HVAC - Cloud Comfort's plumbing service is a 10/10. - Heating & Air Conditioning/HVAC Near Me

Alex Garcia came out to perform our maintenance and was very professional and communicative. He took the time to document everything with photos and explain what he was reviewing and any potential issues. He was also very open about the things that needed immediate attention and explain timelines and potential issues for the things that weren't. Highly recommended Alex and Cloud Comfort for the excellent customer service. read more

They were amazing. From the wanting information of their company to the technician coming to my home. The service and customer service was exactly what I was looking for. I got so lucky to have found an honest company. They were so helpful. The prices for services were not bad at all. I will continue to use their service for any of my AC concerns and maintenance. read more

Oscar was very honest tech, performed correct diagnostic, did test my wall heater did share findings and great communication.

They gave me a run down of what services they offer plus pricing. This really helped me want to reach out back to them. Others just asked for my information up front and it drove me away from them, because my first thought is that I don't want to deal with a salesman. read more

Great service!!!! They came to our house and installed the ac and got us on our way. We thank them for the prompt response!

Cesar was very professional kind and thorough. He explained every step of the way and was very patient and explaining everything at the end. Highly recommend him. read more

I had an excellent experience with this air conditioning company. The technician Carlos arrived on time, was professional, knowledgeable, and quickly diagnosed the issue with my AC unit. The repair was completed efficiently, and everything was clearly explained to me throughout the process. TOTALLY Recommend Cloud comfort HVAC read more

Cloud Comfort always comes through!! Thank you Carlos for finding the issue with my air conditioner. Carlos checked everything on the roof in the attic he was very thorough Thank you Carlos and Cloud Comfort for being the best ! read more

I have two heat pump AC units installed by Cloud Comfort. Isaiah and Cesar came for the maintenance service today. Both of them are very professional. They checked each every corner and cleaned both units thoroughly, they tested and made sure both units working properly. They respect the property, handled ladder with extra care. Overall excellent experience, highly recommended. read more

I needed maintenance on my HVAC and AC before summer starts, and Anthony was great. He was on time, very honest, and took the time to explain everything going on with my older HVAC system. He even showed me pictures of my furnace so I could clearly see the issues and understand the problems I may face in the future. Anthony gave me helpful recommendations and honest opinions without any pressure. I really appreciated his professionalism, knowledge, and transparency throughout the visit. I highly recommend Anthony from Cloud Comfort HVAC for anyone needing HVAC maintenance or AC service. read more

Oscar was honest, helpful, and kind. He got our attic fan up and running successful and quickly

We got our ac unit installed a couple years ago and it has been working fine. Recently, we had our ac unit maintenance done by Isaiah. He inspected and cleaned our unit. He showed me pictures of before and after cleaning. read more

I'm actually in FL but this company did work on our Long Beach property in June when I was there. They were amazing but the equipment they were trying to help me save was not. They were honest and helpful. It lasted a couple of months and I called on Cloud Comfort to help me from 3000 miles away. They have been professional and helpful every step of the way : they gave me options and supported my choice. They worked with both out tenant and me and made it all happen with ease and convenience. You won't go wrong with this company!!! read more