The service tech, Jonathan, was great. He was professional and mindful of my wife's idiosyncrasies…read moreabout the house. He did a great job cleaning and servicing the mini-split we have in the bedroom. I couldn't be happier with Jonathan. I knew that the system needed to be recharged with coolant. That part of the price was not disclosed in advance, and it was quite pricey - $120 a pound. But it needed to be done and we wanted the bedroom a/c to work. So there it is. Jonathan was open about the cost when he concluded the system needed recharging. The reasons for rating are both the hidden cost of the coolant and a couple of issues with scheduling on Yelp. But the overall experience was very good, mostly because of Jonathan.

Needed someone asap and they delivered.. I've used them twice for same project and considering a…read more3rd time...AC drain pan and unclogging lines...

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

Anthony and Cesar very well explained the issue Very…read morerespectful Will recommend their service

Oscar and Isaiah came out quickly to resolve our issues and drain repairs during a hot summer.read more

From my first call to their office I was impressed. Mia who answered the phone was knowledgeable…read moreand helpful. They had a booked schedule but when she asked the owner he was kind enough to squeeze me in the next morning. I was desperate, in the middle of a heat wave my a/c stopped working. I received text confirmation of our appointment, a text that the technician was on his way. There were 2 technicians who arrived promptly, asked questions and quickly diagnosed the problem. It was the capacitor and they had the replacement part in their truck. I got to watch and learn as the repair was completed. My a/c is running beautifully. Thank you to both technicians Jose Estrada and Miguel Vidarte for their terrific service. They were quick, knowledgeable, professional and happy to answer my questions. When I called the office to thank them for their excellent service I spoke to Angela who was also professional and friendly. All around a great experience! Thank you to your entire team.

DO NOT USE!! Requested a quote to install AC, estimator cancelled 3 hour before planned to arrive…read more Agent called and told us they would not be able to reschedule an estimate for 3 weeks because the owner said our address was too far. DO NOT USE as they do not have any customer service.

Daniel at Service All Stars did an outstanding job on our HVAC installation. From start to finish,…read morehe was professional, knowledgeable, and easy to work with. He took the time to explain everything, answered all of my questions, and made sure the job was done right. On top of that, he gave us a great price and never made us feel pressured. It's rare to find someone who combines quality work, honesty, and great customer service the way Daniel does. I couldn't be happier with the experience and would 100% recommend Daniel and Service All Stars to anyone looking for HVAC work.

I've waited awhile to post this review because I wanted to be sure all my documentation was in…read moreorder. My Ac unit went out and we had received a flyer or text about a discounted service inspection so I thought great! Let's get the ac checked out. A service tech came out said there was a leak in the line. They said we can have you blowing cold air today. We asked repeatedly "will it be "repaired". With the assurance of it "will be blowing cold air tonight". They also stated in order to fix the AC they needed to clean the ducts. We really did not want our ducts cleaned but they were insistent that they needed to clean the ducts, for the AC to work properly and the price they charged to clean and fix the issue was $5437. They injected a type of flex seal into the line to seal a tiny leak and recharged our cooling system as well as cleaned the ducts. AC worked great for 3 days and then it started short cycling and would not blow anymore. I called and they came out and they told us we needed a new unit and the price would be roughly $20,000. Then they stated that the pressures were off due to the fact that the duct was crushed. Yes you read that correctly they cleaned crushed ducts on an AC unit that wasn't working. Of course at the time they did not tell us that our ac ducts were crushed they did not share that info with us until they came back to look at the AC because it wasn't working. They refused to troubleshoot the system that they broke and insisted we needed a new unit, a unit that had been working fine previously. I was very adamant that there was no issues with the system other than the leak and that the repair they had done something that had to impact the working of the AC and that I did not need a new unit. They refused to troubleshoot the system that they broke. Did they break it yes. I called multiple AC repair companies to come out and look at the unit they all told me the same thing that I needed a new system. I finally found an independent contractor that came out and actually listened to the problem he diagnosed it within minutes he took pressure readings and the input was double the pressure that the output should have been, not to mention that there was DOUBLE the amount of coolant in the system that there should have been, to him he said that indicated that there was a clog in the line and he was 99% certain that it was a valve. He said he was going to take our non-working unit apart I said that was fine it doesn't work anyways LOL. So he took the line apart, took out the valve in sure enough that was the issue it was clogged. He replaced the TXV (valve) and our ac has been working fine since then. So there you have it service all stars came out broke our system charged us $5,500 including cleaning ducts that were crushed (we won't mention that they are the dryer vent type ducts that everyone recommends not to clean) and then refused to diagnose the system that they broke so if you want to use these guys I just want to give you a fair warning.

DO NOT RECOMMEND THIS COMPANY NOR OWNER, Eulises Missed…read morediagnosed AC System twice Unreliable and Unresponsive Showed up late Didn't answer calls AC still not repaired

DO NOT RECOMMEND THIS COMPANY-Eulises. HE BEAT US OUT OF OUR…read moreMONEY AND WE STILL HAVE A UNREPAIRED AC SYSTEM Missed diagnosis AC system twice! Left twice without checking the system he claimed he fixed Unreliable, No return calls Caught him sleeping at the time he was scheduled to be at our home

We needed to replace our HVAC system and wanted to go with a heat pump system since we have solar…read more We were quoted almost 30k by a local HVAC company and decided to hold off. We were referred to Garcia Systems by a friend and it ended up being a blessing. Jose and his team installed a new heat pump system in our home for far less than we were quoted by the local company. They did a great job during the install and even reran some ductwork that was not done properly. Jose communicates well, does not try to upsell you but most importantly he does quality work. I highly recommend him for all of your HVAC needs.

This HVAC company is honest, knowledgeable, and gives you a good price that is significantly less…read morethan other HVAC companies. Jose was prompt, professional, and got the job done quickly and correctly. He went above and beyond to get my AC back running. I am keeping their number for myself and to refer anyone I know who needs HVAC work.

So happy I found this company!!! Honest prices and great…read moretechnician! Will be doing seasoning contract with them ! Thanks Manny

We had our ducting replaced and had two mini splits installed at our home. Alan and his crew are…read morefantastic. They were knowledgeable, professional, consultative (willing to ask and answer questions to make certain that we were happy with the installation plan) - they did what they said they would, when they said they would, for the price that they said they would. They worked with our city to get the permits and approvals - not always an easy task. And they coordinated with the electrician to get the work completed in an orderly fashion. I can high recommend Lambert Heating and Air Conditioning