My two-sided wall furnace has been having repeat but unpredictable issues where the furnace randomly doesn't turn on. For their second follow-up visit within a month, Dominic came out. He was very knowledgeable and patient, even when we couldn't get the furnace to demonstrate the problem in front of him. He even left and came back with a new idea of moving the thermostat closer to the heater in case there was a wiring issue that wasn't visible or detectable during his inspection. This was all covered by the install warranty provided by Service All-Stars with no extra charge! I really appreciate the support and focus on making sure the issue was resolved. read more

The serviceman was very slow and was mostly interested in my home surroundings and my possessions. The company charged me 100 times more for the cheapest thermostat that I could buy at Home Depot. I am sorry I trusted them. The quality of service requested did not match the value. By the way, the new thermostat is crooked on the wall. The serviceman couldn't even properly level it. read more

Amazing service! Sal the Owner was very helpful and getting us the right maintenance plan and Alma helped get a great deal. Service All-Stars is the company to go to for all your mechanical and plumbing needs. They're experts in the matter, the value their customers so much, very family friendly company. Highly recommend using them! read more

Called to service floor heater that wasn't turning on. Guy came looked over unit and looked unsure as to why it wasn't turning on. Did a little trouble shooting with someone on the phone went back and forth to truck searching for something and coming back empty. Finally after 1hour 45 minutes, 30 minutes of which were spent standing in back of his truck, he came back in and vacuumed dust particles from unit then said, ok it's fixed and it'll be $400. After he got paid , he left. We tried to turn it on, NOT working! We called them back, same guy showed up and now he says he can't fix it cause doesn't have the parts needed and also, those parts cost a bit so we're looking at about $1200 to get the heater fixed. When we asked why he'd said it was fixed the first go around, he did not offer any explanation. We asked for a partial refund of $200 for the dust particles cleaning and he said he'd talk to his supervisor. All we heard back was that they offer financing for the $1200 fix. They shamelessly stole $400 to vacuum some dust off floor heater. They falsely said it was fixed and then surprisingly said it needed parts after we'd already paid them. They are deceitful and dishonest. read more

We had an old leaky valve from our curb to the house, and i was collecting estimates -- which is like herding cats. Marco from All-Stars came out, provided a reasonable repair estimate, and he was ready to make the repairs that afternoon. Marco was very polite and skilled. He worked until the 10pm hour. The job was tedious, but he saw it thru. He's a great asset to this team, and I highly recommend All-Stars for your home plumbing repairs. read more

Service All-Stars - Old leaky valve - Heating & Air Conditioning/HVAC Near Me - Bellflower, California

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Angel and Frank came out. Very nice guys and very thorough and spent 2.5 hours checking system for $49 charge only.

Albert was fantastic very nice and was able to quickly complete our routine service. Have had our hvac system for a year with no complaints and constant follow up. They are great! read more

We needed some repairs to our water valve /water line and obtained a few quotes. We were really impressed with Marco from Service All-Stars. He gave us an estimate and gave several options to choose from. The price was competitive and Marco was very knowledgeable. We highly recommend Service All Stars .....ask for Marco read more

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Cord and the guys installed a HVAC a few years back and it worked perfectly until a few days ago. Gave them a call and today Leo came out to diagnose the problem. He was professional and super knowledgeable. He immediately figured out the problem and installed the new part. Leo is exactly the type of technician businesses like this should be looking for. Courteous and well versed in all things HVAC. Service All Stars are really top notch. Definitely recommend. read more

Evann from all stars came to my house to do a bi annual service and I was pleased by his work and manners.

Service All Stars did a good job installing our water heater. It was an outdoor water heater and so they also installed an outdoor metal shed, which was also installed well. The water heater also passed City inspection the first time. We also asked them to make a tweak to the condensation line, which they did without an extra charge. The reason we are only giving a two-star review is because Service All Stars took way to long to provide us with the third-party rebate for the specific type of water heater that we had installed. The rebate was sent to Service All Stars, who was supposed to forward it immediately to the homeowner (me) who had the water heater installed. Service All Stars did eventually forward us the rebate, but only after I wasted a lot time reminding them countless times over several months to send it to me. They also used a photo of our house on their website without our permission. They did eventually take it down, but only after many reminders over several months. read more

Joey and Quinn, gave exact info on what they were servicing! Also gave new info on air scrubber! Very pleased.

Great at AC repair Josh and his team are great and handled my grandmothers AC and I needs quickly. They presented great options and a quality price. My 92 year old grand mother felt very safe with the work they did and having this company's workers in her home when she was their alone when I was not their. If you need a trusted team of people. This is the company to call for your AC needs. read more

Abraham came to our house to provide a quote for replacing our HVAC system. After receiving more than 10 quotes, his quote was more than double the next highest bid we received. Abraham told me he could match the other quotes we received if I sent him the quotes. He then scheduled a call with his boss. Sal, Abraham's boss, was incredibly rude on the phone and put down the other companies we got quotes from, saying none of them could beat the service and install quality of Service All-Stars, and that was why they charged more than double. He said the other companies would be out of business soon, and would install the HVAC system improperly. Out of all the companies we got quotes from, Service All-Stars was the only company that said anything derogatory about the other companies. After 5 minutes of listening to Sal berate these other companies, he hung up on me. I was shocked that he could be so aggressive. Beware of dealing with this company. read more

Good Morning! Thank you Joesue Lopez for addressing the heater noise. Josue was able provide a full description of the issue. Issue has been fixed. Al-Star heating and air conditioning always taking care of their customers. Been a customer for over 2 yrs! thank you again josue! read more

The technician was really nice and personable. They came the same day. Will use them in the future

Oh, you were willing to do the job? How funny! Because according to your messages, you were unwilling to even pick up the phone or provide the legal address and license number (screenshots attached). You didn't have to drop whatever you were doing. You had to organize your logistics and contracts so, that you could execute them on time, which you didn't because, as per your own admission, you "don't give a sh*t about contract!" It took you a year to come up with this pathetic response and 8 months to reimburse the deposit, which you did only after I filed CSLB complaint and they started arbitration proceedings, where you obviously would lose. So, no need to feed Yelp community with your lies. You have NO BASIC RESPECT for the customers whatsoever. P.S. Case and point, as I posted a response to that scam bag of an owner here, he immediately messaged me with this (screenshot attached). If anybody likes to lose money and time, and to be called "trash", these are the guys to go with. read more

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The technician Joey was phenomenal. Really knows what he's doing. Very thorough, polite and a pleasure. Absolutely, will sign up for their maintenance program. A great value! read more

After receiving quotes from 4 other companies, I decided on hiring this company because of their professionalism and attention to detail. Emerson, Otto and Danny, did an amazing job installing my new AC unit. They were clean, efficient and very thorough. read more

Update: Service All Stars called in and very quickly helped resolve the issue. There was a miscommunication between the techs so I got overcharged for a bit, but they were very prompt in refunding the 89 dollars. I'd recommend these guys for sure! The work completed was great; on time and very professionally done. My issue though is with the transparency on the billing process. The cost for coming out and looking into an issue is 89 dollars, and that cost is supposed to go towards the repair if you choose to use service all stars for the repair. In my case, I learned that the cost of repair quoted is ON TOP OF the inspection fee, so in reality, the inspection fee does not go towards the repair. When I saw the cost of repair for my unit was 575 on the day the inspector came out, he let me know the 89 goes towards that. I was unhappy to see that the next day, the technician charged my the full 575, saying the cost is actually 664 with the 89 discounted. I think service all stars can do better to be more transparent about pricing. Otherwise I have no complaints about the service itself. read more

Wow, this company is so responsive and they have great availability. Jose is extremely knowledgeable and thorough. Their pricing is fair, they are efficient and extremely easy to work with. I highly recommend them! We had to buy a new unit and I love that they offered financing. Update! The crew just finished installing my new AC unit. This was the most considerate and professional group of technicians I've ever worked with! Omar, Frederico, and Cesar were absolutely top notch. They are incredibly polite and left the place cleaner than it was when they got here! Customer service A+ read more

Were very efficient at diagnosing the problem and provided great service. Josh was the service tech and did a nice job!

Thank you Josue for fixing our issue! Another company installed a split unit in our home in Aug 2022, but in April 2023 large amounts of water was leaking from the unit. Called that company out to fix it, but last weekend (Aug) the unit began to leak again. Josue explained the potential issues that could cause the leakage and drainage back up. I appreciate that Josue took the time to explain how the unit should function and detailed all of our options. They even came out the same day to resolve this issue. Great, reliable, and fast customer service. Highly recommend! read more

Its hot and cold nowadays in La and both my heat and air conditioning needed a tune up, as this crazy la weathers bipolar. Their technician was kind and direct with their answers and even had me able to compare parts on google to try to get a better deal on the maintenance that was needed to get the Ac and Heat back into shape, i found this to be above and beyond the call of duty for the standard technician experience. read more

Service All-Stars - Ducts. - Heating & Air Conditioning/HVAC Near Me - Bellflower, California

Reliable. They were able to work around my kids school schedule. They arrived and first thing they did was introduce themselves and explained what they would be doing throughout the day. They answered all questions, kept their work area clean. Notified about their lunch break, and the time they would be coming back. Punctuality 100%. Thank you Omar, Victor, Jaime and Alfred for your services. read more

I had a terrible experience with this company. I have a very old AC that stopped working and I called Service All Stars for maintenance. I asked if there is any way to put a bandaid on my AC to make it last a little longer, I would appreciate it. They ended up doing a pressure test and said it was off the charts bad. Well, duh, I already told them from the beginning that my system is very old and I knew I needed to replace it. I didn't call them because I thought my HVAC system had pressure issues. I called them because my AC wasn't blowing cold air even though it was working fine a few days before. The technician said the manager would know what to do when the pressure is beyond the maximum pressure and because he knows what he's doing, he would be coming soon. Sal, the owner, shows up and the entire time he was here, all he was doing was pushing me to buy a very expensive system, on the spot. He was pushy and even though I told him multiple times I wasn't ready to buy that day, he was relentless, which I didn't appreciate. To make things worse, they looked at my ducts and said they all need to be replaced, which of course was an additional charge. Sal also thought he was being complimentary when he made comments about my kitchen, my car, and my clothes (access to the attic is in my closet) but all I felt was violated. I think all they saw were the dollar signs when I told them my system was decades old and I wanted to see if it could be fixed. They ended up wasting an hour and a half of my time that I will not get back. They say there is a great warranty on the system but it's in the fine print that the only way to get that maintenance is to pay an annual fee. My gut told me I couldn't trust these guys and the hard sell was the nail in the coffin. I ended up getting another estimate and their price was much better and they told me I didn't have to change the ducts if I didn't want to, but I needed to be aware that the system wouldn't be working at its optimum capacity, which I said was fine. Even if Service All Stars had the lowest price, I still wouldn't' hire them. I don't like pushy sales men that pressure me into spending my hard-earned money and try to take advantage of me because I'm female. read more

Danny and Emerson were great to work with on my duct replacement project. The company was cost effective, informative, professional, and clean! I highly recommend them for anyone looking for AC or plumbing service. read more

Service All-Stars - UV lighting and new duct work. - Heating & Air Conditioning/HVAC Near Me - Bellflower, California

I had my entire HVAC system replaced. Omar, Emerson, and Daniel did a bang-up job! They were courteous the entire time, but the workmanship really stands out; the guys are pros! Thanks for taking the time to do things the right way, the first time! read more

Great company to work with, good group of employees working under the leadership of Omar. The outstanding work done at our church will be something to talk about for years to come and we are greatly grateful for having Service All-Star as the leading way to cool air when it's hot and warm air when it's cold, especially for our elderly folks who love to worship in the sanctuary of the lord. Keep it circulating SAS read more

Had Service All Stars today come in and do a semiannual inspection on our heat pump heating and cooling system. As usual the technician did a very professional and thorough inspection of the system pointing out some areas of concern that we should consider. He was polite, courteous and left everything better than when he got here. read more

Service all stars did a great job. We had an issue with the condenser hose leaking onto our roof. Josh came out and was able to diagnose the problem and fix it quickly. He was very nice, and the project ended up being a reasonable cost. Would absolutely work with them again! read more

our AC was not working & leaking badly, which was very unfortunate timing seeing as the weather is unbearably hot! i called & was able to schedule a technician to come in later that same day. Jose, the technician, was very helpful & drained all of the water from the system. he explained what needed to be done clearly & simply. he also let us know that the previous person we hired to fix the AC merely put a bandaid on the issue, making the leaking worse there was an $89 diagnostic fee. the next day, 2 different employees--Cesar & Norbin--came at 8AM to fix the unit & install the new parts. they did a great job & now our home is nice & cool! the whole ordeal came out to $3,900, which isn't a small price, but worth it for working AC. thanks guys! read more

NOTHING BUT PROBLEMS!!! first off none of this review will be exaggerated like some people do on here . I had a new AC Unit installed last year and I am not joking I have had service all stars out more then 10 times within the past year to fix the work the unit installed within the past year !!! Here are the issues we have had in 1 YEAR with the AC unit .. 1) it was literally doing a loud knocking noise that they couldn't figure out until I personally called the manufacturer to fix , even when I showed them audio of the issue . 2) the unit was triggering a emergency shut off valve. 3)The straw that broke the camels back is I literally had them out 3 weeks ago for a power issue on my thermostat and I wake up this morning and it is doing the same exact thing . The main problem is there is no boss to talk too at all . You can talk to a field supervisor or the dispatch manager but that is it. I will be contacting the better business bureau over this since I would say I have been patient enough over these issue Update .... Now I am dealing with the same issues regarding plumbing with this company . Don't ask me why I rehired the same company .. read more

We had our ductless system repaired by Omar.. He did an amazing job. He was very professional and helpful. Appreciated his quality work.

Leonardo did an Awesome Job! He was very courteous and professional.and very knowledgeable. He cleaned our Central Air & Heat unit so well that it Looks & Works like it's Brand New. He even Found & Fixed the loose wire on thermostat. Wonderful Service! read more

Well having a new hvac system installed is a big investment towards your home, especially if you have now idea what goes in installing a system. I yelp for hvac installation and service all star poped up so I made an appointment, Fabio came to my house and explained my options and inspect my home and gave me an estimate I ended up having them do the work. The team sent to my house was very professional and clean keeping me informed step by step also showing me parts and system getting installed knowing that the stuff I was promised was infected getting installed. Huge shout out to SAM , DANIEL , JUAN AND VICTOR. I will definitely recommend Service All Star to family and friends read more

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I can't say enough positive things about my experience with Service All-Stars Heating and Air Comfort. Tried turning on my gas fireplace for the first time this fall and it wouldn't work. So went to the thermostat and tried turning on a bit of heat. Same thing . . . . nothing happened. After looking around a bit I thought it best to call a professional to deal with it. I'm not one to toy with gas or electrical issues. I couldn't be more pleased that I did. Jose arrived ahead of schedule, having called and letting me know he was in the area. When he arrived he got right to work on diagnosing the problem on furnace. He kindly answered all of my questions and had the furnace working quickly. He was ahead of schedule, professional, and most importantly, solved the problem quickly and effectively. Sincerest Thank You Service All-Stars! read more

I was having a problem with my AC unit. Joy was the technician that finally found the problem this unit was having that I had documented videos. This issue was taking place with this unit from the day I got it, which was not normal.. Joy fixed the problem and I had the owner call me last night and make things right regarding the service call fee. Thank you . read more

We didn't even get through the intake phone call. They wanted all my contact info AGAIN - Didn't get that we need a reinstall of new unit (the orig. contractor did it wrong) Would not bill the contractor for the work, even though he's paying for it If you like to repeat yourself to someone who does not listen these guys might be right for you but the are not right for me! read more

Been with this company for 4 years I believe and Holland came today to do my annual cleaning and check up of my unit. This guy provided excellent customer service, wore a mask and shoe covers before coming in my house. The guy even drove to Home Depot and bought me a filter because he didn't have one. Thanks Holland. read more