Matthew R. 4/11/26 is when we came out for the toilet. Found when pulling toilet flange was unusable, recommend flange repair and he also replaced the Wax Ring. I wanted to Thank Mattew R for awesome job he did on my Toilet and also what needed to be done on my Toilet, and he left the worksite spotless. read more

Rigo and his "Robin" Oscar visited my patio to replace my 58 year old hose bib on February 10, 2026. Rigo is a deeply experienced and knowledgeable human being. Oscar is a very lucky man having Rigo as his mentor. Professional, plus human in every step of the assessment and repair. And yes Robin's Management, they checked all the required boxes of procedure. What I requested was completed perfectly. Quality - cannot be improved. Value - oh plumbing companies plrase have mercy, this old man's dollars are starting to scream as they stretch. George Washington is looking like John McCain in the Hanoi Hilton. Pricing appropriate. I figured $300. Original quote $400. Vet discount dropped 10% off the bill. read more

Robins Plumbing - Robin's - Plumbing Near Me - Phoenix, Arizona

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Unsafe feeling with technicians. DO NOT TRUST THEM IN YOUR HOME!!!! We paid $400 for an RO faucet install. When the faucet didn't work, they said it was the RO system. We replaced the RO system on our own. Then the faucet didn't work and it was a faulty faucet all of the sudden. The technician Brian (their most senior tech and field supervisor) looked my wife in the eyes and told her it was her fault as she was holding our 4 month old baby. He talked to her so disrespectfully in my home that I had to ask him to leave. I admittedly yelled him out the door, but this was the most unsafe feeling repairs i have ever had with their techs in my house. He treated my wife like scum off the street. DO NOT TRUST THESE GUYS IN YOUR HOME!!!! Here is a perfect picture of the customer service you get with these guys. read more

Robins Plumbing - Plumbing Near Me - Phoenix, Arizona

I had a plumbing emergency from a cracked irrigation tube in my front yard landscaping. Robin's plumbing came out the same day to fix the issue. They even suggested that a landscaper would be a cheaper option since it was related to irrigation lines. I didn't have a landscaper I use regularly so I moved forward with Robin's but I appreciated the transparency! I also decided to replace the R.O. filters which was long overdue (image). Damon was an excellent technician and explained everything to me before he completed the work and recommended service options for later but did not pressure me in upsells on the spot. Highly recommend! read more

Robins Plumbing - Replacement reverse osmosis filter - Plumbing Near Me - Phoenix, Arizona

Can you believe this lady's response to my husbands review? looks like there are multiple other BBB complaints against them. I plan on adding one as well today. This is no way to treat paying customers. read more

Hubby and our cat found a small pool of water on my office desk early Friday morning and that led to the discovery of a small leak coming through our ceiling. Freaked out, Hubby roused me from my slumber and I came down to see what was going on. My heart sank as I laid eyes on the leak that was slowly dripping down onto my desk. This was not how I wanted my Mother's Day weekend to start. I turned to Yelp for help once again and it did not disappoint. I put the 24 hour service that Robins Plumbing listed to the test and called right at 6am. My call was answered quickly by a live person and honestly, I was just so surprised. I guess it was due to me still be sleepy lol. Robin was able to help with my situation and our tech, Jon, was able to come out within 2 hours of my call. Jon was able to pinpoint our issue in no time at all. The leak was coming from our master bathroom shower upstairs. Sadly, we had to cut open a small part of the ceiling downstairs to access the pipe. The repair was done expertly and that's all the matters. Now, I need to get my ceiling patched up and I'll be happy as a clam. Extras: I don't know if Robins Plumbing is the best value of the bunch but they were quick to answer in my time of need and the repair was completed same day. That's pretty valuable to me personally. They accept a wide variety of payments, including credit card, so that is super helpful. Bonus points: they do not add on a credit card surcharge like some other companies. If you need some flexibility on payment, talk to the receptionist during the initial call to work something out. If the tech needs to cut into your wall/ceiling/etc., you will need to source your own repairs. I know that this should be obvious but I wanted to throw this in here just in case. Customer service side of things is superb. All my nerves melted away as soon as I talked to Robin. I had to call back about an hour later after setting my appointment to change something and it was hassle free. Thank you to Jon and Robins Plumbing for coming through in my time of need! read more

Quick to schedule and arrive, punctual and easy to contact. Consultations and estimates are done on-site for $79. Price goes towards repairs if you move forward with them. Accept credit card onsite for payment. read more

I do not recommend Robins Plumbing for your water heater/plumbing repairs. After paying for a service call fee, diagnostic fee and labor cost my water heater is still not working. A part was replaced but the same error continues to show on the display screen and there is no hot water. I called the company back and when the technician arrived he charged another service call fee and explained that had to charge another diagnostic fee even though the problem was never fixed. After paying all these fees and charges I am still without hot water and looking for a reliable and transparent plumbing company. A total waste of time. Call someone else! read more

After a recent situation, I do not recommend doing business with Robins Plumbing because they do not stand by the equipment they sell. I was disappointed that Robins Plumbing would sell me a defective product, charge me to install it, and then charge me twice to fix it. Soon after moving into my new home, I hired Robins to install a water softener. They recommended a unit made by Wood Bros Industries. When it leaked within months of installation, I contacted Robins to do the repair work since they are the company I had dealt with. Robins charged me $79 for the service call. I thought this was unprofessional as the unit and labor should have been covered under a warranty, and I disputed this service fee. Robins stated it was the manufacturer's issue and suggested I contact them. Because the fee was only $79 and I thought the unit was repaired, I decided to let it go. However, approximately a week later, the softener began to leak again. I called Robins again thinking they would honor the fact that they had already been out to fix it. Robins came out again, but this time they advised me the leak was a manufacturer's equipment defect and they could not fix it. They advised me that the only thing they could do was to deliver it back to the manufacturer for a warranty repair, and then reinstall it for a labor fee of $750. I was not happy with this result. Once again, Robins suggested I contact the manufacturer, Wood Bros Industries, to be reimbursed for Robins' labor fee. This is not good customer service by Robins Plumbing as they did not stand by their own recommended product. Further, I contacted Wood Bros to see if they would reimburse the $750 labor charged by Robins, but they said the warranty process didn't work like that and they would contact Robins. In the end, I paid Robins $750 to install a replacement water softener and never heard back from Wood Bros. I thought it was important to relay this disappointing experience. I recommend anyone having a distributor install a water softener clarify in advance the process and payment for repair work. read more

I had some issues with plumbing in my bathroom and needed someone to come out same day. Well, Robin's Plumbing to the rescue! The staff was responsive, respectful, and offered a same day plumber to come out. Autumn was that plumber and I loved her! She was communicative, timely, and explained everything she was doing/assessed. She's also just an absolute delight, so, there's that added perk as well. Love the company and have no plans to hire anyone else in the future. It's Robin's plumbing for me! read more

We met the representative of Robin's Plumbing when we were faced with a plugged drainage line. Robin's plumbing was referred to us by the insurance abatement company. It became an insurance concern. Because of the drainage line Robin's plumbing made recommendations including breaking out the wall of my kitchen so that the kitchen cabinets could be saved, or remove and replace the cabinets so the drainage line could.be accessed from the inside of my kitchen, protecting the integrity of the structure. Long painful extensive story short, my house has been structurally compromised by the crew of plumbers beyond belief. We were ask to leave my home for five days while the plumbers cut and demolished the concrete slab from the front of the structure to the back yard; from the front bathroom of the house to the back bathroom (two bath, three bedroom), only one bedroom remained untouched ... we'll not really untouched as the group of plumbers made my bedroom storage for my household items that they came to believe were in the way of their progress. They cut out closet walls, closet walls unnecessarily removed in order to access the sink plumbing in the front bathroom. Did I mention the slab was cut from the front bathroom to the back bathroom and finally terminating at the sewer line behind the house outside the wall of the back bedroom. The wall behind the kitchen sink was structure compromised (even though it was promised the wall would not be compromised) both inside and out. Dirt was piled where the toilets, the shower, and the bathtub were removed leaving dirt piled beneath my freezer, my refrigerator and inside the walls of the structure, and beneath my furniture. Robin's Plumbing states they do all of the necessary cleaning after they have completed their work. My home was violated with complete disregard while the plumbers had bosession of my home. They treated my home with disdain as they dumped busted concrete block into my yard; my irrigation system was broken and buried; holes were left unaddressed, left behind for me to address. As I stated earlier, dirt and broken concrete were piled beneath my household appliances which had to be moved so that I could use a garden shovel to scoop and remove piled dirt and busted concrete they left behind. They put no rock around new sewer lines before covering the sewer lines with concrete. They put no stabilizing pins in the areas where new concrete was added where the concrete slab was cut and removed. They rinsed their concrete mixer, dumping concrete and concrete water on my front lawn, killing my lawn. My personal items remained in the house, 100% unprotected from concrete dust, dirt, and drywall dust, totally disregard, treated as if my household belongings were nothing but an obstacle and in their way. Water was sprayed from beneath my kitchen sink cabinet onto and beneath my refrigerator, my brand new kitchen cabinets, my kitchen work surfaces, and beneath my oven and onto my stove top. Holes in the concrete block remain open in the structure's back wall where bugs and pests easily access the openings. My laundry room also has holes left by the plumbers, Representatives of Robin's Plumbing, where dirt and pests easily access my home. On and beneath my new washer and dryer was left broken concrete where jackhammers broke holes for the sewer lines that do not pass through the slab but through the back wall of my house, for me to clean. Robin's plumbing states they clean up after themselves when the job is complete, right? They left a mud trail from room to room and door to door for me to address. They left debris behind drywall cavities inside walls. They knocked insulation loose from the attic, left behind the bathtub, inside the walls. Holes were left exposing the dirt once beneath the slab, now exposed... and bugs, bugs came from everywhere as now their environment was exposed, holes with no concrete to seal the slab from exoskeleten invaders. The Representatives of Robin's Plumbing completely disrespected and disregarded my life, my personal belongings, and my home with an attitude of total disdain for me and my wellbeing all at a financial cost of $49,000.00. My house remains a filthy pig to this day as it is everything I can do to maintain it on a daily basis. Would I recommend Robin's Plumbing to anyone I know or even a stranger? What do you think? read more

RJ provided stellar service while replacing a 1980's toilet. He called in advance, showed up when he said he would, examined bathroom to determine best toilet, picked it up from shop, returned to home when he said he would, wore booties on carpet, was great with dog and elderly family member. Oh - and did a fabulous, efficient, clean job replacing the toilet. Price fair. I highly recommend RJ for your job. read more

From the beginning the associate at the telephone was very helpful and understanding, when they arrived at the house, they explain everything to me all the work to be done and prices, were very friendly and informative, the follow up person after the work was done over the phone was as well, very friendly and knowledgeable read more

Matthew was great. Called super late Friday night due to a leaking garbage disposal and was able to get scheduled for Saturday. Very responsive and communicative team. read more

Vincent was super professional and knowledgeable, got the work done accurately and quickly.

My faucet was leaking and my water heater needed to be flushed. Austin completed everything perfectly. Thank you Austin! read more

My husband and I cannot recommend this company enough! Matthew and Vincent were lovely to work with, professional and knowledgeable! We also experienced the owners who were beyond fair and ethical and we felt comfort knowing we weren't just getting a great deal- things were being done right! I highly recommend this company! Thank you Robins Plumbing!! read more

Robins Plumbing - New water spot for kitchen RO. - Plumbing Near Me - Phoenix, Arizona

Making an appointment was as simply as possible. My non-emergency service was scheduled for the next day. They arrived on time, calling ahead of time to confirm the appointment. Ringo and Francisco arrived, we discussed my requested service, price was reasonable (and what I expected), and they immediately started to work. They worked quickly and effectually. When completed, they discussed what they had done, answered all of my questions. Without a doubt, Robins Plumbing is my plumber from now on. read more

Contacted Robins plumbing regarding having a toilet shutoff valve replaced and then replacing the toilet. They sent Matthew and Francisco. Matthew is obviously a journeyman plumber as his knowledge level and communication skills were the best I have ever seen in a plumbing professional. His skills and communication also shined through as he was apparently training Francisco and as I listened from my office, I thought to myself this guy is a great trainer. Needless to say, Francisco did a great job also. They both were clean, polite and professional. Price was good, basically what the market states. They left the house clean and everything working perfectly. Oh while they were here I mentioned a slow draining sink and they cleared that also. Great service, will use them again for sure. Ed C. read more

There are very few factory trained Toto (official website) toilet installers in the area. I called some, but when I spoke with Stephanie at Robin's Plumbing, she gave me excellent tips to make sure my new toilet would work in our house. I like her personality, too. Plumber Damon, and trainee Austin, were able to install on the same day my toilet was delivered! Both were friendly, conscientious, and worked to make sure all was completed perfectly. They even made time to reseal one of our other toilets. Decent price overall. The new chair height Toto works great. I feel like I should break a bottle of champagne over it! read more

If I could give more stars, I would. I called up Robins Plumbing to help me repair the damage done to both my father's bathrooms in his old house. They fixed it up, and they did an amazing job. Everybody at Robins Plumbing is great. If you call them, you would be very happy to see if you could get Autumn's team. Autumn is a consummate plumber and manages her team professionally and efficiently. She's also a lovely person! She called me regularly to give me very detailed updates. She sent photos. She has a motto: "While I'm working on your house, it is also my house, and I will be careful and considerate of your house as if it were mine." Autumn isn't joking about that. And I was so grateful for the way she conducted her work. I knew exactly what phase of the project Robins Plumbing was at, all because of Autumn. I was grateful that she used a lockbox so that I knew my dad's house was secure. Robins Plumbing is honest. They let me know when something unexpected was discovered during their job, and they gave me options and about how to move forward. If you need plumbing help, call Robins Plumbing, and feel good about it. read more

We have used Robin's Plumbing for our rental properties for several years now and their team has been wonderful. They contact my tenant right away to get them on their schedule, fit them in quickly, and above all their communication along the way is so appreciated. Today it was Justin who addressed a major leak at one of our properties and he was very informative, explaining exactly what happened and why, and the repair process, pricing, etc. He also gave me helpful information about water heater maintenance that I never knew in my ten years as a property manager. We are very grateful to have them as our primary plumbing vendor read more

Travis and Damon were so helpful and took the time to fully explain what work was needed for the plumbing in my new (very outdated condo) to work properly read more

Vincent was our plumbing tech today and fixed our leaky kitchen sink/trap as well as finding our garbage disposal badger5 from 2016 is rusting...recommended replacing. Vincent went over all our observations and concerns w/sink, water damage, etc. He was done within 2hours and greatly detailed all his work, findings, etc. We have been with Charitys plumbing the past 2 -3 years and they recently merged with Robins. It was good to hear Rigo and Charity are still active and will come back to Robins for future needs (although we did have Charity and Rigo do a ton of stuff the past 3 years) read more

I love RP. I appreciate that they are woman owned, have good availability, and provide lots of information and education without constantly upselling! read more

John was professional and also gave me some good tips and advice. Appreciated how quickly they were able to get someone out. They answered on the first call and John was here the next day. read more

Fast, friendly and professional service. This is my second time using Robin's because their service from start to finish is amazing.

We have used Robbin's plumbing for a few years now. I have always loved the plumbers who came and the person answering the phone. Today Jon came out. He fished out a furby sized hairball out of our tub and checked and double checked the dishwasher lines for a smell. He reassured my concerns that nothing major was going on. Which was such a relief. He was so kind and friendly! read more

They came out and removed a toilet for me and charged me $240+ with the understanding that they would come back the next day to set and complete the installation of a new toilet for another $240+ to which I agreed. They called the next day and said they decided to not do some of the tile trimming that they had specifically agreed to and said I'd have to contact someone else do that. Total Bait and Switch. I wouldn't recommend them for anything. I don't do business like that nor with companies who do that. read more

Had a leaky shower faucet. Called on a Sunday, late in day. Their service picked up right away and said someone could be out the next day between 10 AM- 12 PM. They called in the morning, said they completed earlier job and could come earlier. Two young men, Matthew and Justin came by. Very professional. Diagnosed problem. Went for parts. Returned and completed job before noon. Efficient. Professional. Explained every step. Would highly recommend. read more

We had a water spigot bust on the side of the house and water was everywhere so we had to cut off water in the house. We called Robins Plumbing and they sent out Jon Rosales who was exceptional ! I could not have been happier, he came in with a great attitude and explained everything that needs to be done and he explained WHY. When asked when he can get it done because it was already 4:30 he said he will jump on it right now and got it done! Robins you have an A PLAYER here and going forward I will call Robins for any plumbing needs and I will request Jon. Thanks again sir !! read more

Very Responsive for an emergency Sunday call. Very thorough and professional. Would highly recommend and will use again if the need arises

We had another plumbing issue today, unrelated to the problem on Sunday. Contacted Robins this morning and they quickly had someone out. Problem fixed, plus got a free estimate on another project we are considering. Once again, thanks! read more

Robins plumbing saves the day! I ran into some bad luck with my bathroom remodel - resulting in a half done project that was in many places completely wrong. Trying to find someone to pick up the pieces and get my shower up and running was difficult as many folks I talked to didn't want to risk being responsible for the previous contractors' work. From the moment I called Robins plumbing they were fantastic. They scheduled me promptly and let me know what to expect from the quote process. When Damon arrived I was pleased to discover that he is a fantastic communicator. He brought with him a good sense of humor and a listening ear as I explained what I knew had gone wrong and where my concerns were. He was able to review the work that was already done, identify the pertinent code violations, explain where there was a failure to follow manufacturers specs, make suggestions to improve the design, and provide me a comprehensive itemized quote to get the project done. Of course I hired him. And like all renovations, things sometimes go wrong. Every time they did he stopped work to explain what was happening, what my options were, and how that would affect cost. My biggest regret is not having started this job with him. I'm looking forward to having him do my second bathroom. read more

We reached out to Robins Plumbing to troubleshoot and provide an estimate for a water concern. I told the person I spoke with that I needed someone who could provide some creative solutions for our issue. I was guaranteed they would send out one of their most qualified service people. I gave them 1 star because the guy was nice. Unfortunately he did not provide any creativity to the issue and he ended up providing a $5k+ estimate for a solution that provided him. I could talk a handyman through the correction for a fraction of the cost. I think they just want the money for the service call and estimate and had no desire to actually do the work. Very sad. read more

Matthew at Robins Plumbing did a fantastic job helping us change our water filters under our sink. He educated us on how to make them last longer and spoke to us about multiple options for a few other things around our house. I would definitely call Robins Plumbing if you're looking for a reliable plumber. read more

We had a sewage stoppage that affected both bathrooms in the house on a Friday night with both toilets and showers backed up with sewage coming up. I called our home warranty service Saturday morning and they were going to wait until Tuesday to send someone out. This was a no go. I called Robins Plumbing and they had John the service tech out in two hours. John was great - speedy, and excellent customer service, both things that seem to be hard to find these days. John answered all my questions about the line, and filled out a report with his findings (roots in the main line). I definitely recommend. read more

We had John come out to look at our RO filter and he was very professional and knowledgeable. He took time and explained everything to us in detail, and made his recommendations. Then let us know how long it would take for the part to arrive and next steps. We have used Robin's Plumbing for years. They are not the least expensive but their plumbers and their quality of work is excellent. read more

We love Robins Plumbing! Matthew came out right away, was a delight to work with, was super knowledgeable, and did an excellent job. We're so grateful, and we'll definitely be calling Robins again. read more

Fantastic service. Honest and straightforward. Definitely recommend 10/10. Matthew was thorough and covered and addressed each item of concern. read more