We have used this company since 2013, and they have always been kind, prompt, reliable, and professional. Today I met Louis who came out, understood my issue entirely, and took care of the problem cleanly and timely. He actually made me a little more hopeful for the future of young men in general. I highly recommend this company read more

My husband and I have owned our home for 10 years. We've had an old water softener in our garage for that same length of time that we believed to no longer be in use/working after the home inspection when we bought it. Little did we know that ten years later, that water softener would start to leak and there was no way to bypass it to the main water line of the house. Long story short, it was cheaper to buy a whole new water softening system than to remove it completely. Casey was extremely empathetic to our shock of having to commit without really wanting to. He was very thorough in explaining the what, why, and how. He answered all of our questions and set us up for success. I might also add that it was 110 that day and he made it look easy. Thank you so much, Casey! We appreciate you and your amazing customer service. Would highly recommend read more

Casey from Pluming Masters replaced our hot water heater and installed new washing machine water valves in our laundry room. He was extremely professional, friendly, and efficient. He completed the work quickly and did an excellent job. We're very happy with the service and would definitely recommend Casey to others. read more

Fantastic service. Adrian was polite, professional and informative.highly recommended

Highly recommend plumbing masters. Casey did an amazing job ok n installing two new toilets

Richard was great! We had a leak on an outside spigot that needed to be fixed asap. This was our first time using Plumbing Masters and we will use them again. Of course it was on a holiday, but he was here and fixed our problem in a short time. He was friendly, professional and did a great job! Thank You Rich! read more

Plumbing Masters - Rich did a great job fixing the leak and replacing the fittings with copper. - Plumbing Near Me - Peoria, Arizona

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I called plumbing master because our hot water was not getting hot... [[HIGHLIGHT]]I've been very pleased with this company since last year the first time I used them.[[ENDHIGHLIGHT]].. [[HIGHLIGHT]]now I feel like I have my own personal plumbing master that visits me when I have a problem his name is Lester.[[ENDHIGHLIGHT]]. super nice man!.. very knowledgeable and very courteous!.. he takes his time and is very thorough.. explaining everything to me as he goes... and taking pictures, so will make sure I understand what he's talking about. I highly recommend plumbing masters for any plumbing need... I'm sure all their technicians are great, but I would highly recommend Lester :) read more

Plumbing Masters was very professional, clean, and explained indetail into our draining issue for our 65 year old house. Our drains were badly clogged and we saw this in real-time on their camera. We truly enjoyed working with Plumbing Masters and would highly recommend their service. read more

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[[HIGHLIGHT]]The dispatch process was efficient and Miguel was the technician who responded.[[ENDHIGHLIGHT]] He was friendly, calm, knowledgeable, and thorough. He answered all of the questions asked and resolved the issue quickly. He shared that the special pricing to address grease traps is a way that the company owner gives back to the community in exchange for all of the support he received when founding his business. In that same spirit, Miguel shared that his goal is to use his skills to help people and make their lives a little better. I would highly recommend this business and Miguel in particular. read more

Casey P. Did a great job! Honest, thorough and did a great job! I will use Plumbing Masters again!

Casey did a great job and my softener is a game changer ! Thank you and highly recommend plumbing masters

Luis was great did a great job inspecting and checking everything! Will call him again if needed!

They advertised a drain clearing special, and they fulfilled and honored it...no gimmicks. [[HIGHLIGHT]]What a pleasant surprise![[ENDHIGHLIGHT]] read more

I complained about the $25.00 drain services; I was given a $470 quote for service. The owner gave me a big song and dance about why the big charge, what I didn't say in my review, my neighbor had a snake and opened the stoppage in less than 30 seconds. Really do not use this company they lie! read more

Tech very professional. [[HIGHLIGHT]]Explained everything.[[ENDHIGHLIGHT]] Cleaned up works site. Highly recommended for plumbing

Casey came out late and fixed it! He came out late and fixed it when I was in a jam! Kuddos!

Shame on Plumbing Masters. We were clients of Plumbing Masters for several years and had them complete a variety of jobs, which we were always happy with. We later discovered a problem in our master bathroom and after Plumbing Masters began the work, they brought in a third-party company (Quick Restore), to do asbestos testing and abatement. [[HIGHLIGHT]]They brought this company on site without explaining things to us or asking us if we were comfortable using them.[[ENDHIGHLIGHT]] They made it seem like this is the way things are done and that this was urgent; at that point (when we still trusted Plumbing Masters), we signed off on Quick Restore doing testing and abatement. Lesson learned. Quick Restore burned through about $4k of my insurance money and did very little. They charged us per day for a big fan (part of the abatement process). The tarp they hung up was cheap and poorly taped and fell onto the floor. Then they no-showed twice when it came to finishing the job. We brought in another company (a reputable one!) that finished the job. At which point we had to pay for abatement yet again. I'd like to note that this reputable company did not charge for their fan by the day, as that seems to be a total scam. Plumbing Masters cost us a lot of money and I'm sure they got a nice commission from their friends at Quick Restore. But they have lost a customer. On top of this, Plumbing Masters said the pipe under our house needed to be completely replaced as it had worn away at the bottom and was just dirt. They tried to have me sign for a huge loan on an iPad so they could immediately move forward with the work, which feels like a high-pressure tactic. Thankfully I got two other opinions, and another plumber verified that the pipe in fact was intact and while it could use a lining, it did not need to be replaced. He did explain how this could be an honest mistake by Pluming Masters, so I'm not claiming that they intentionally misled me. But they could have taken the extra step this plumber did (simply flushing the toilet to move water through the pipe) to verify if the pipe was in fact intact. Had I moved forward with Plumbing Masters, they would have dug up a hole in my floor only to then discover that the pipe was intact. After several years of good service, I'm really disappointed with Plumbing Masters. [[HIGHLIGHT]]The next time a company I've hired brings in another company without checking with me first, they'll be sent packing.[[ENDHIGHLIGHT]] read more

Casey was excellent. [[HIGHLIGHT]]I appreciate the prompt arrival and diagnosis.[[ENDHIGHLIGHT]] Work was done in a timely manner. He's a very king man. Thanks, Casey. read more

Hopefully the repiping work was adequately done. Supervisor, Daniel Lopez, put more than $400 more on my credit card than I had approved, both to him and on the text confirmation text that I received from my credit card company for approval of the charge after two failed attempts, which I still have. [[HIGHLIGHT]]Also, Daniel says that he'll take care of things but he doesn't follow through, such as the submission of requested documentation to the insurance company in support of a submiitted claim, and also the emailing of the documentation to me.[[ENDHIGHLIGHT]] If dishonest dirty pig Daniel Lopez is a product of the culture that exists at Plumbing Masters, then my advice is to take your business elsewhere. Rule 36: If you feel like you're being played, then you probably are. I always did in my dealings with Daniel, and indeed I was. Written weeks later than the above paragraphs: My hope that the work had been done well took a hit when I realized that a leak was left due to to a hose being left loose at the valve. My first attempt to get this resolved amounted in a different leak being found and addressed, but the loose hose at the valve was missed. [[HIGHLIGHT]]Another visit from people at that company, with whom I want nothing more to do, was necessary.[[ENDHIGHLIGHT]] Plumbing Masters is a criminal operation in collusion with an awful and dishonest restoration company, Quick Restore. Stay away from both firms. read more

Terrible company. Five years ago they cleared my kitchen drain and added a clean out on my home. A couple of years later, instead of water backing up into the sink which would require a rotor router, water came through the wall under the sink. [[HIGHLIGHT]]They claimed that a rotor router was all that was required.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Then it happened again three weeks ago. Called them back. Tech would not open the wall to determine why. Claimed he needed a supervisor to come out....then crickets[[ENDHIGHLIGHT]]. Called my general small business plumber...he found issue in 5 minutes. Plumbing masters used wrong size connector 5 years ago leaving a half inch gap from the drain to the air vent!! Thus, when running large load of laundry (same drain line) and dishes, water flowed out of the wall and into my cabinets! Dont waste your money on them. They lack quality in service and response to customers. ​ read more

I hired Plumbing Masters of Williamsport, PA to replace my gas boiler. Kyle & Jim worked professionally & quickly, completing the installation in 2 days. [[HIGHLIGHT]]It was a great experience.[[ENDHIGHLIGHT]] The cost was competitive & I will definitely call Plumbing Masters for any future concerns. [[HIGHLIGHT]]I'd give them a 10 out of 10 rating.[[ENDHIGHLIGHT]] Thanks! read more

This is the second time I've had Casey come out to work on basically rebuild the plumbing in different parts of my house and just as I anticipated he did an amazing job in only a day and now my bathrooms look great and work like brand new! read more

I feel kind of bamboozled by this company. Their website says "$25 main line drain cleaning" and "No hidden fees: No service call fees. No dispatch fees" (see attached picture) however when I called them to schedule an appointment there was suddenly a dispatch fee and they didn't know how much it was going to cost to get the job done. It felt very bait and switch. Called another company to get the job done and still spent less than their "dispatch fee". read more

Plumbing Masters - Website - Plumbing Near Me - Peoria, Arizona

[[HIGHLIGHT]]Louis was great and communicative - helped me solve the problem.[[ENDHIGHLIGHT]] Effiecient and on time

Cody was great, got the part we needed and finished the toilet repair. [[HIGHLIGHT]]Their scheduler also made an effort to have plumber out quickly for me, which was great![[ENDHIGHLIGHT]] read more

I called plumbing masters out because my sewer was coming up in my home, not only did they arrive on the time they said they would but they arrived early, they were very punctual and the service was amazing, Louis was my technician and he was very polite and explained everything so well, he also had my name so I just knew he was gonna be great haha, would 100% use again, I had no issues whatsoever and know who my forever plumber is now read more

Leste was awesome! Very dependable and trustworthy. highly recommend! Came out same day anf completed job.

[[HIGHLIGHT]]Plumbing Masters were very responsive.[[ENDHIGHLIGHT]] Dean, the Plumbing Manager came to the house on time and he was very friendly and helpful. Diagnosed the issue quickly and presented a solution. Highly recommend this company. read more

Bad news - waited for hours for their man to show up - he would not do the job because he had to get on the roof to do it (not allowed)- I advised to person I called that roof access was required. [[HIGHLIGHT]]I wasted hours waiting for service I never got - no excuse.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]I spoke with Desiree yesterday to make an appoint. She was very pleasant and professional.[[ENDHIGHLIGHT]] Here's the disconnect - Aaron Barraza the technician showed up almost 30 mins late. Before performing any service he evasively started upselling some crazy expensive "hydro" cleaning service to clear my drain pipe. SKETCH. My plumbing issue even for a non-plumber is very simple. A clog after the Ptrap under the kitchen sink approximately 5-20 feet from the front of the house connecting to the main sewer line. Aaron used a thin non-effective snake in the line for 3 mins. He pulled a few (not a bunch) of roots out with the snake. Said that's all he could do and packed up. He did take 10 mins to wipe down the windows of his work van, smh. I ran water in the sink, ZERO improvement. Aaron, without unclogging my drain, collected $25 with no receipt then left. [[HIGHLIGHT]]I called Desiree, got an AI phonebot named "Aimee" (freaky btw).[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I called back, spoke with Desiree who called the tech to return.[[ENDHIGHLIGHT]] He returned, was verbally confrontational when I told him Desiree said their policy was to clear the line and if they couldn't there was no charge. Aaron realized his dishonesty without contrition, dropped my money on the front porch and drove off. Obviously, the $25 service call is a classic bait and upsell switch. Caveat Emptor future victims! read more

[[HIGHLIGHT]]My kitchen sink was clogged, I tried drano it didn't work , so I tried called a big company that advertises all the time on tv they were not available on a Sunday so I found plumbing masters on line for $25.00[[ENDHIGHLIGHT]] I was very skeptical however manny and josh were fabulous I was afraid I was going to get an upsell and pressure for more services and at the price was not gonna be what they said they were wonderful they fix the clog suggested and asked if I needed any other plumbing related work at that time and I did not I would definitely recommend plumber master . read more

Great service Problem fixed quickly Service man very nice Price very reasonable Thank you read more

Such a great experience with Plumbing Masters! Same day service for a plumbing emergency and Karla was great at setting this up for us!! Todd did an amazing job and got us fixed up!!! We even got the membership and booked our next appointment with them. Highly recommend if I could give more stars I would. They saved us when we were in a bind! read more

I want to start off by saying that if you're looking for a plumbing company that offers a clear and upfront price, Plumbing Master's is not it. Our shower handle broke off yesterday; we had expected another plumbing company to come do the job, but that did not go as planned. I was at work and my wife had just gotten home and was worried about our children showering tonight. Being the caring husband that I am, I wanted to ease my wife's worries away. I took it upon myself to google a local plumber and that's where I found Plumber Master's. Long story short my wife agreed to get the job done on her own self will and I do not disagree with her just wanting to fix the issue. The problem here is that when I got home at 5:30pm my wife told me what we were going to be charged. Come to find out the price was going to be close to $700 for just the cartridge to be replaced. After finding this out, I took it upon myself to speak with the plumber that had just arrived from picking up the replacement cartridge (originally arrived at 430p, returned approximately at 545pm with part). After a lot of back and forth with the plumber and me trying to get clarification on why we were being charged this amount, he tried to him justify to me that it includes fees on his experience, gas, mileage (to my location and to pick up parts), for dispatch, insurance and parts. After all this was said and done, I asked him based on his experience how long this job would have taken if he had the part with him and his response was $50 for the part and 10 mins to replace cartridge. I responded that the price wasn't reasonable to me, and I felt a job like this would cost about $300 to $400 based on the information he relayed. He continued trying to justify the reason why I was being charged so much and kept referring back to the cost of the company's expenses. I kept on reiterating to him that I was being worried about the job being done in my home and not the company's; and how it was affecting me and my pocket. I repeated multiple times that we were going to pay the full amount he asked for because my wife agreed, but that I was going to write a review to let others know of this situation in hopes to help someone not make the same mistake. It seems to me this is not the first time this has happened based on his reaction and debating demeanor. [[HIGHLIGHT]]In my opinion this was unprofessional debating with a customer and not addressing the customer's concerns.[[ENDHIGHLIGHT]] Having experience in customer service when I run into a situation that is out of my control, I reach out to my supervisor for advice on how to handle the situation. [[HIGHLIGHT]]My concern here was the lack of clear information regarding the work that was going to be done.[[ENDHIGHLIGHT]] I would've liked a break down from cost of parts to labor and other charges to be able to assess and have made a better decision. If my wife would've known ahead of time that she was going to get charged for a $50 part (that took him an hour to get) in a 10-minute job, she possibly would have looked for another company to have serviced our needs. There's a lot of information being left out, but the meat and potatoes of it all is that I feel you're going to get overcharged. So please ask for specific details on exactly what you're getting charged for. I will not be using Plumber Master's services again. read more

I can not recommend Plumbing Master enough. Honest quality work at a price that can't be beat. Do not hesitate to call Plumbing Masters for any of your plumbing needs. Thanks guys. read more

My toddler flushed a toy car down the toilet and it became an issue immediately. Our neighbors recommended Plumbing Masters and within 24/hrs Joel Armendariz was to the rescue. Joel gave me a 30min heads up so I could leave my office and meet him at the house and from the time he arrived he was friendly, professional and explained all options/outcomes. Joel did a great job of getting the toy car through the pipes and our toilet flushing properly. Joel went above and beyond and had his colleague Abdiel come out with the camera to make sure the toy would not cause blocking down the road and that are pipes were in good condition. What a team! I'd hire them both If they ever needed a job. You just don't find customer service with technicians like that anymore. Great guys and great company. And I can't forget, Karla. Karla was the first person I spoke to and helped expedite the appointment. She was super sweet, and made the initial process really reassuring. Thank you Karla, Joel, Abdiel, and the entire Plumbing Masters team. Highly recommend them! Wish I could hire them for more services! read more

Plumbing Masters - Joel and Abidel making sure the toy was pushed all the way through and nothing wrong with my pipes. - Plumbing Near Me - Peoria, Arizona

Last Saturday, this guy Saul Baca came to our house to check a leaking tankless. He took a picture of serial # and the inside. Took a pic of part leaking. I told him we moved in 4 years ago. Don't have info on install date. He took the part off. He said, need a flush. So price for part & labor was $511.71. Then the flush was $352.36. I asked him for price breakdown. He couldn't give it to me. Parts, flush, labor, tax, etc. He said they use a 1/4 gallon of flush. I looked up the flush & it was $26 a/gallon. He said they have a "special" pump they use. Still looks like around $325.00 in labor. And about $375.00-$400.00 labor to put a part in with 2 screws! So I wanted to wait until he got the part to get pricing. He said the part is 100% under warranty. He lied! I went inside. I came back out a little later & saw he took the part. I called him up. I told to bring my part back! He asked if I was going to use Plumbing Masters. I said to bring my part back. You took it without my consent. He said no. Call the office & give a credit card. No, you stole my part. No, he said, it doesn't work that way. I said you knew the unit was older than 5 years & part not under warranty. He said, I AM THE PLUMBER, I don't have to tell you anything! FU Saul. Sleezy Liar! I got a part and professional Plummer a hell of a lot cheaper! Bastard thought he could hold my part hostage. Don't need it. I got a new one. If this guy pulls up in a Plumbing Masters truck, send him away. read more

Plumbing Masters - Plumbing Near Me - Peoria, Arizona

[[HIGHLIGHT]]Awful misleading company.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Google reviews said they were fast responders.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I did get an initial call quickly and I explained I had a active leak.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Their dispatcher said they would put me "on the next call" and my window was 2p-6p (it was 1:50p)[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Waited and no call no show at 7p.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Called back and an obviously 3rd party service (maybe AI?) said I had an appointment TOMORROW at 4pm.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]No one said it wouldn't be that day.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Wasted my time with an active leak![[ENDHIGHLIGHT]] [[HIGHLIGHT]]These guys are too impersonal.[[ENDHIGHLIGHT]] AVOID. read more

Was told no service charge. Guy came told me he thought I had a leak under the floor. It wound up being the condensation line off AC which is what I thought it was. I piece of PVC job fixed. I asked how much to replace my old garbage disposal with new one I had he said $400. I told him no he still charged me $60 for a free assessment then tried to get me to give him $1000 for a leak detection inspection which they would arrange. Totally disappointed would never call again think they owe me my $60 back as they did not do anything really. I have to add to my review that we did get a call from the owner. He was very apologetic which I appreciate very much. He has returned my 60$. We did fix the repair ourselves but he offered to come out himself. This tells me that this company does care and we just had a bad day all the way around. More training for our particular technician might be in order so we will give them another chance should we ever need one again. Thank you Plumbing Masters for caring enough to make it right. It means a lot read more

Everything went smoothly, from the first call to the actual service appointment. Tony was able to complete the job in a timely manner and I felt he was thorough and honest with everything! read more